standard contract forum 24 january 2006 14.00 customer suite, bt centre, london
TRANSCRIPT
www.btwholesale.com
.
Standard Contract Forum 24 January 2006
14.00Customer Suite, BT Centre, London
www.btwholesale.com
Standard Contract Forum Tuesday 24 January 2006
AGENDA
1 Introduction and Notes of Previous Meeting
2 Consult 21
3 NTS PPC/PPM
4 Geographic VOIP Ranges
5 Review of New and Amended Schedules
6 Any Other Business
Agenda
21CN Programme Leads
Common Capabilities Update
Migration Communication Working Group
Other Working Group Updates as required
www.btwholesale.com
Paul ReynoldsBT plc Board
Programme Sponsor
Sally DavisGroup Portfolio
Matt BrossArchitectureAssurance
Clive AnsellExternal Affairs
Meryl BushellProcurement
Al-Noor RamjiSystems
Deb CoveyOperations
Carol BorghesiIntegrated
Service Delivery
•Legacy product
•M
igration•
New
Product
•D
evelopment
•C
omm
on •
Capabilities
•O
verall•
Architecture
•21C
N
•assurance
•C
onsult21•
Com
munications
•R
egulation
•V
endor•
Engagem
ent
•S
ystems build
•S
ystems
•integration
•Im
plementation
•M
igration
•Integrated
•S
ervice -•
Process and
•D
elivery
21CN Programme Leads
Common Capabilities Update – January ‘06
Presentation at Consult21 Steering Board 14/12/05
Letter received from Antony Millington 20/12/05
BT is considering it’s formal position -
Agree BT’s position with Andy Fielden (BT Co-Chair & others)
Jo Upward & Tim Short meeting Mike Galvin, Director Portfolio Infrastructure 25/01/06 for endorsement of BT’s position
Meeting between Huw Saunders, Jo Upward, Antony Millington & Andy Fielden 30/01/06 early February ’06
Re-presentation to Consult21 Steering Board February ’06
Re-convene Working Group early March?
The story so far
Working Group created in August 2005
Monthly meetings held since then, membership growing
In principle agreement on strategy for the group
Based on two tier approach:
One for residential customers
Another for corporate customers
Both programmes are somewhat inter-linked
Based on centrally agreed programmes for efficiency and to avoid confusion and complexity
What the Group is responsible for
Communications issues directly resulting only from the migration process
Agreeing industry level agreement on strategy, messages, centrally created material, third party supplier choice and management
Communications back into their respective communications providers
Expected to reduce the scale of the working group after Pathfinder is complete and national migration ‘stable.
Strategy - residential
Contract with an independent organisation to provide communications service to end users aligned to migration plan
Independently branded and tasked with:
Provide mailing service – timed minimum of 6 weeks pre-exchange migration
Provide a single helpdesk number for information, queries and fault reporting
Direct connection into Operational ‘Buffer support centre to ease migration process
Flexible resource to scale up/down as demand rises/falls
Create and Manage a ‘database enabled’ website (incl. Branding)
‘Supplier’ selected/managed by sub group of Comms working group
Strategy – Corporate
Communications providers individually responsible for communications with corporate customers
To work off materials (Messages/presentations/letters/Q and A, etc) created and approved centrally by sub-group of Comms Working Group
Link to be made available to central ‘helpdesk’
Direct link made available to operational buffer support centre
Working Group Status
Architecture & Framework Network Structure
Conformance Testing Group
Systems & Processes
Network Hooks
Products Interconnection & Portfolio
Broadband
Line Access
Point to Point
Implementation & Migration
Communications
RAG 15th January 06
www.btwholesale.com
SCF 24 January 2006
Premium Rate Services
Pence per Call/Pence per minute
Steve Couzens 24/01/2006
www.btwholesale.com
SCF 24 January 2006
PRS PPC/PPM
•New Pricing regime – Initial price for first 60 secs or part – subsequent pence per minute rate
•3 New pricing points
•Available from 22nd March 2006
www.btwholesale.com
SCF 24 January 2006
PRS PPC/PPM
•Not available from BT public managed payphones
•Not available for transit from BT Global
www.btwholesale.com
SCF 24 January 2006
PRS PPC/PPM
•Available for CP Number ranges via normal DMA timescales to be live on the 22nd of March 2006
www.btwholesale.com
Standard Contract Review Forum
BT and Operator Geographic NVS (New Voice Service Calls)
Update from 15th December 2005 Meet
Summary of Meeting Output
• The Outcome of current / future Ofcom Consultations on Portability and PATS agreed by all parties to be pivotal to debate.
• Some Operators see no value in contractually differentiating between Geo PSTN and Geo New VOiP calls.
• Some Operators wanted to ‘wait and see’ what changes Ofcom may influence before formulating their position.
• BT believes that the differences between PSTN and VOiP calls is worthy of further debate but agrees that awaiting the outcome of the Ofcom Consultations on Portability and PATS is a pragmatic initial step.
• BT notes that similar debates are ongoing in the USA despite the use of VOiP being more prevalent than in the UK.
www.btwholesale.com
Standard Contract Forum 24 January 2006
Keith Mitchinson
24 January 06
www.btwholesale.com
Standard Contract Forum 24 January 2006
NEW SCHEDULES:
Schedule 202 – BT Virtual Mobile Network Service Calls
Schedule 402 – Operator Virtual Mobile Network Service Calls
www.btwholesale.com
Standard Contract Forum 24 January 2006
REVISED SCHEDULE:
Schedule 230 – BT Short Messages to the BT System
Schedule 231 – BT Transit Short Messages via the BT System
Schedule 313 – Operator Premium Rate Service Calls
Schedule 314 – Operator Personal Numbering Service (PNS) Calls (including personal assistant service Calls)
Schedule 430 – Operator Short Messages to the Operator System
www.btwholesale.com
AOB
3 November 2005