www.collaboratory.com ### [email protected]@collaboratory.com enterprise collaboration:...

www.collaboratory.com ### [email protected]

Enterprise Collaboration: Beyond Electronic Yellow Pages – Connecting People in New Ways

Wednesday, Sept. 13, 2000 2:30 p.m. - 3:15 p.m.

John T. Maloney, COO, Collaboratory, Inc.

http://www.collaboratory.com/

mailto:[email protected]

[email protected]

Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.This document is protected by copyright law and international treaties.Collaboratory™ is a registered trademark of Collaboratory, Inc.

The Next 15 Minutes

eBuisness Transformation KM Strategy: Vision & Direction Collaboration: Value Networks Business Benefits Building Collaboration: Activate KM Quick Definitions + The Five “Cs” Applied KM: Where, What Collaboratory™ Methodology Next Steps & What to Remember



[email protected]


eBusiness Transformation

“Collaboration is the fundamental starting point for eBusiness transformation. Without collaboration, organizations will be unable to evolve their employees or processes. Unfortunately, many organizations fail in their collaborative efforts by getting caught up in infrastructure and ignoring people & process.”

Dan Rasmus, VP, Giga Information Group. “Leveraging Knowledge Conference,” Orlando, FL, April, 1999



[email protected]


KM & Enterprise Collaboration -Vision & Direction

Vision Craft a value network that best expands,

extends and exploits knowledge & intellectual capital within your organization and across your industry.Direction

Creation of a significant competitive business advantage by building business communities, effective electronic collaboration, and achieving mastery of the eBusiness knowledge ecosystem.



[email protected]


KM & Enterprise Collaboration - Objective

ObjectiveExtend your collaborative infrastructure to a

value network that eases & expands the seamless exchange of: Goods, Services & Revenue (GSR)Knowledge (design, know how, production) Intangibles (relationships, loyalty, community)



[email protected]


Enterprise Collaboration -Value Networks

© www.vernaallee.com



[email protected]


The Business Benefits

Reduced Cycle Time for Innovation Improved Use & Management of Intellectual Capital

& Existing Internal Resources Far Greater Agility & Responsiveness to Change More Effective, Deeper Relationships Greater Use of External Knowledge & Resources Closer Integration of Partners, Processes & Far

Greater Customer Loyalty Greater Marketing Synergies



[email protected]


Building Collaboration – Activating KM

Computation:Information Technology& Data Access Communities:

Collaboration & Context

Communications:Person to PersonPeople to Information

Strategic Focus



[email protected]


Building Collaboration -Activating KM

Process Technology

People

Learning,Collaboration &eCommunities

Strategic Focus



[email protected]


Some Quick Definitions

Knowledge management: is a discipline using human expertise and information to improve productivity and productivity growth (innovation).

Electronic Collaboration: enables business stakeholders to work together effectively over time and space using electronic devices.

Communities: are groups of people informally bound together by shared expertise, knowledge and passion for a joint business objective and common goals.



[email protected]


Context What makes KM different from IM or IT

Communication People-to-people, People-to-information

Coordination Project Teams, Calendaring / Scheduling

Collaboration Synchronous and Asynchronous

Community The Key to Success

KM: The 5-Cs to Remember



[email protected]


Applied KM & Collaboration: Where

Clear, Measurable Economic BenefitSharing/Using Complex Information Frequent, Critical Connections Between

PeopleSpecific Need to Shorten Cycle TimeFeeling of “Collaborative Pain”



[email protected]


KM & Collaboration TechnologyWhat

Open, Flexible Collaborative Frameworks Avoid Vertical Point Solutions Expand & Extend Existing Infrastructure Robust, Secure Outsourced Model Just-in-time, Just Right Functionality Role & Policy-based Computing Directory-Centered Applications 128-bit Encryption & Public Key Infrastructure



Collaboratory™ Methodology

Collaboratory™, Inc.

1.) Awareness, Information and Education

Distance Demonstrations, Webinars, Registrations,Contact Information, Case Studies, Web Access,

Success Stories, Web Safaris, Books, Articles

2.) Assessment of Collaborative Capabilities

Assessment Tools, Collaborative Benchmarks,Interviews and Scripts, Web Surveys,

Detailed Technical Architecture

3.) The Business Transformation Game

Rapid Prototyping, Web Class Hosting,Templates, Simulations, Role Playing,Custom Scenarios, Collaborative Tools

4.) Pilot Implementation

Rapid Application Development,Front-End Integration, Testing,

Proprietary Place Access

5.) Mobilization

Production-Level Quality Assurance,Back-End Integration, Documentation,

Corporate Communication, Security, Training

6.) Enterprise-Wide Deployment

End-To-End Integration,Enterprise-Wide Collaboration Management,

Organization, Strategy, Infrastructure


[email protected]


Tomorrow’s Collaborative KM Architecture

TrustedInfomediary

Employees

Partners

Customers

Suppliers

Kno

wle

dge

Eco

syst

em

Advantages:

•Highly Scalable, Intelligent•Simple, Robust, Sound•Community-based, Open•Chaining, Referrals, Low TCO•High Business Interoperability



[email protected]


KM & Collaboration - Technology

Ecosystem CommunitiesEmployees, Customers, Partners, Suppliers

Active Directory Services

Project Teams Business GroupsPractice

Assemblies

Compound DocumentRepository

•Text, Graphics•Audio, Video•Archive

CollaborativeApplications

•Sharing•Viewing•Documents•Scheduling

CommonOperatingEnvironment

•Word Processing•Spreadsheet•Creation

Check-inCheck-out

Intranet

•Enterprise Apps•Info Access•Directory •Legacy Apps

Internet/WWW

•External Systems•Remote Access

Info Access Info AccessCheck-inCheck-out

Collaboration



[email protected]


KM & Collaboration -Action Required

Kick-off & Lead Knowledge Management Initiative Identify Project Manager & Administrator Identify Target Population Win Executive Sponsorship From Business Involve:

People ProcessTechnology



[email protected]


KM & Collaboration –What to Remember

Communities Are the Organizational Horizon Enable Business Communities w/Collaboration Activate Knowledge Management w/Collaboration Value Networks: GSRs, Knowledge & Intangibles People & Process Come First Technology: Timely, Easy, Secure & in Context The Time to Act Is Now!



[email protected]


SF & Silicon Valley KM Cluster

Quarterly Events September 29, 2000 (SF) Thought Leaders Practioners & Executives Local Community Not-for-Profit eRegister Today!

www.eknowledgecenter.com/sfc/



www.collaboratory.com ### [email protected]

Enterprise Collaboration: Beyond Electronic Yellow Pages – Connecting People in New Ways

Wednesday, Sept. 13, 2000 2:30 p.m. - 3:15 p.m.

John T. Maloney, COO, Collaboratory, Inc.

