www.mdcsystems.com tricks, traps and ploys used in construction scheduling presented by mdc systems...
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www.MDCSystems.com
Tricks, Traps and Ploys Used
in Construction Scheduling presented by
MDCSystems®
Providing Expert Solutions for Construction Worldwide
James McKay, PE AIA
Vice President
James Gorman
Senior Consultant
Why Schedule ?
“ Except in the middle of a battlefield, nowhere must men coordinate the movement of other men and all materials in the midst of such chaos and with such limited certainty of present facts and future occurrences as in a huge construction project….”
Blake Construction Co. vs. C.G. Cookby, Inc.
Why Schedule ?
• Formulate A Plan.
• Communicate The Plan.
• Set Goals.
• Measure Progress.
• Respond To Change.
Why Schedule ?
• Set Goals for the Project– Progress
– Productivity
– Milestones
Why Schedule ?
• Progress Measurement – Time
• Overall Completion• Milestones
– Resource Consumption• Money• Manpower• Equipment• Material
Who Schedules ?
• “[Construction] is the only industry where design and implementation are separated one from the other, and those engaged in design have significantly different interests and motivation than those responsible for the on-site construction.”
» The Revay Report, v10, no.2
Who Schedules ?
Schedule Considerations
• Owners
• Contractors
• Designers
• Suppliers
Schedule Considerations
• Owner – Funding Needs
– Permits
– Commissioning/Start-Up
– Occupancy Planning/Sales
Schedule Considerations
• Owner– Set overall project duration and completion
dates– Identify roles and interface requirements for
major players– Provide a baseline for progress and change
impact measurement
Schedule Considerations
• Owner’s Rep. Perspective– Provide a Baseline for Measurement of
Contractor Progress– Provide a Basis for Progress Payment– Deflect any risk exposure
Schedule Considerations
• Contractor – Prime – Overall Execution of Work– Sub – More Detail on Fewer Activities
Schedule Considerations
• Prime Contractor– Fulfill Contract Requirement– Provide Initial Plan for Work– Provide Framework for Subs Work– Updates Provide Basis for Progress
Measurement and Payment – Provides Basis for Claims arising from delays
and scope changes
Schedule Considerations
• Designer – Design Completion– Permits/Applications– Submission/Shop Drawing Review– Progress Monitoring
Schedule Considerations
• Subcontractor’s Perspective– Little Control or Input– Provide Basis for work Plan– GC’s schedule may impose inefficiency– Provide Basis for Progress Measurement and
Payment.– Provide Basis for Claims from Delay and Scope
Changes
Schedule Considerations
• Supplier – Submissions– Shop drawings– Fabrication– Delivery/Lead Time
Schedule Formats
• Bar Chart Schedules (Gantt Chart)
• PERT Chart Schedule
• Network Diagram Schedule
• Precedence Method Schedule
• Critical Path Method Schedule
Bar Chart Schedule (Gantt Chart)
GANTT CHART
Production Schedule
No.Unit
2501
2502
2503
2504
2505
2506
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Work Weeks
Bar Chart Schedule (Gantt Chart)
• Strengths• Most Common Schedule• Common Sense Logic• Quick Determination of Gross Progress• Simplicity
Bar Chart Schedule (Gantt Chart)
• Weaknesses• Logic not Shown• No Critical Path• Difficult to Determine Overall Project Status• Does not Help Establish Relative Sensitivity
PERT Chart Schedule
A C
B
E
G
FD
2-2-8
Special te=3componentstudy
Subsystem tests
Layouts
3-4-8te=4.5
Subsystem design
6-7-14te = 8
2-2-2te = 2 3-4-8
te = 4.5Subcontractspecifications
5-7-9te = 7
Final drawings
PERT Network
Showing precedenceof activities (tasks)
= Plannedevent = Critical Path
(longest path) = Activity
Time estimatesfor each activity
1. Optimistic2. Most likely3. Pessimistic
Expected time = te
Computer Generated PERT Diagram
PERT Chart Schedule
• Strengths• Responds to Interrelationships Between
Activities• Produces “Best Guess” Completion Estimate• Commonly used on Projects which have no
Historical Information to Base Activity Duration Estimates
PERT Chart Schedule
• Weaknesses• Input can be Complex and Time Consuming• Updating can be Onerous• Does not Identify the Project Critical Path
Network Diagram Schedule
4
5
2
5
2
2
3
16
4
1
2 5
3
6
8
7
Network Diagram Schedule
• Strengths• Automatically accounts for Uneven Activity
Durations• Incorporates Resource Requirements such as
Manpower, Material, Equipment, Money, etc.• Identifies which Portions of a Project have
“Float” Time and are not Driving the Overall Time to Complete the Project.
Network Diagram Schedule
• Weaknesses• Input can be Complex and Time Consuming• Updating can be Onerous• Results are Only as Good as the Input. Logic
Flaws can be Hidden and Yield Faulty Projections.
• Pure Logic Diagrams can be Very Hard to Read and Understand.
Precedence Method Schedule
CAMOUFLAGE PRINTED NYLON COTTON
WOVENGREIGE GOODS
OC TEST
PRINTING&
FINISHING
MATERIALTESTING
MATERIALTESTING
CUT CUTPARTS OC
Precedence Method Schedule
• Strengths• Does Show Inter-Activity Relationships
and Constraints• Forces Consideration of Preceding /
Succeeding activities.
Precedence Method Schedule
• Weaknesses• Input can be Complex and Time
Consuming• Updating can be Onerous• Results are Only as Good as the Input.
Logic Flaws can be Hidden and Yield Faulty Projections.
Critical Path Method Schedule(CPM)
K
H J M
I
F
E L
N
O
A
B
C
D
G
Critical Path Network
Legend
Event number -
Critical Path -
Activity arrow -
Dummy arrow -
Critical Path Method Schedule (CPM)
• Strengths• Time Scaled Logic Shown• Logical Graphic Display• Facilitates Alternative Planning• Displays Critical Path• Computer Generated Sorts of Key Data• Quick Summary and Milestone Plots• Relative Ease of Resource Loading
Critical Path Method Schedule (CPM)
• Weaknesses• Computer Required• Tedious Data Entry• Complex Calculations of Time Requirements• Logic Blocks to Quick Schedule Revisions• Must be Maintained
Schedule Specifications
• Assign responsibility for preparation.
• Define content.
• Designate software.
• Designate updating responsibility.
• Balance information needs with flexibility and complexity.
Schedule Specifications
• Contract Language• Responsibility for Preparation• Submission Dates
• Preliminary• Final • Approval by all parties
• Updates• Frequency• Content
• Tables/Graphics• Changes since last Update• Electronic Media
Schedule Specifications
• Cost Load Schedule– Advantages
• Simplifies billing• Appears to tie progress to payment
– Disadvantages• Complicates data input• Payment needs often lead to manipulation
Schedule Specifications
• Resource Loading• Manpower (Trade)• Cost• Equipment
• Every additional resource adds to initial coding complexity and ongoing record keeping workload.
Schedule Specifications
• Linking schedule to payment – A good idea?
WHY USE A COMPUTER?
• Determine the Critical Path– Identify driving activities
• Calculate “Float”• Print out Reports (Lots of reports)
– By Early/Late Start/Finish– By Float– By Responsible Parties– By Location
WHY USE A COMPUTER?
• Do the Arithmetic• Calculate “Early” Dates
–How soon can something start?
• Calculate “Late” dates–How late can an activity start without delaying the project?
TYPES OF DEPENDENCIES• Finish to Start
• Start to Finish
• Start to Start
• Finish to Finish
ACT # DUR ACT # DUR ACT # DUR
ACT # DUR
ACT # DUR
ACT # DUR
ACT # DUR
ACT # DUR
Basic Schedule Preparation Definitions
• Project Schedule An organized method of presenting in-
formation on when activities need to be started, how long activities are planned to take, and when activities are planned to be completed.
A schedule should also reflect the logical relationships between activities.
Basic Schedule Preparation Definitions
• Critical Path – The critical path is now identified as the path of
activities, which contains the least amount of positive total float
– Float can be positive, negative or zero– The critical path determines the length of the
project– Normally the longest chain or path of activities
through the schedule
Basic Schedule Preparation Definitions
• As-Planned Schedule – A schedule prepared by a contractor that
depicts his planned approach to the execution of the work of his contract.
Basic Schedule Preparation Definitions
• Baseline Schedule – An as-planned schedule which is refined and
adjusted so that all parties agree that it may be utilized as the “bench mark” to measure actual progress during the project.
– The baseline schedule is the schedule against which progress and the impact of changes since the last schedule update are measured and analyzed.
Basic Schedule Preparation Definitions
• Schedule Update– A version of the schedule that depicts the
actual progress achieved and any changes made to the schedule during a specific time period – usually one month.
Basic Schedule Preparation Definitions
• As-Built Schedule – A time scaled graphic depiction of the
historical record of events, activities, and progress on a given project.
– A historical record of a project in the form of a schedule showing actual activity start and finish dates.
Basic Schedule Preparation Definitions
• Activity – Most detailed work unit that is tracked
in a project schedule– Contains all detailed information about
the work to be performed– Also known as a task or item
Basic Schedule Preparation Definitions
• Float The amount of time an activity can be delayed without delaying the overall completion date. Also defined as the time between when an activity can start and when it must start.
– Ownership– Types
Free Total
Basic Schedule Preparation Definitions
Contingency vs. Float – What’s the Difference?– Why is it Important?
Basic Schedule Preparation Definitions
• Delay – An event or condition that results in the project
completion or an activity or group of activities starting or completing later than originally planned.
• Types– Excusable Non-excusable– Compensable Non-compensable– Critical Concurrent
Basic Schedule Preparation Definitions
• Acceleration– The performance of construction work at a faster
rate than anticipated in the original schedule. This is accomplished by increasing labor and other resources.
– Types• Constructive • Directed
Basic Schedule Preparation Definitions
• Disruption – Start/Stop Iteration
– Out of Sequence Work
– Delays to Approvals
– Trade Stacking
– Manpower
– Environment/Weather
• Trade Stacking– Having more prime or subcontractor work crews per-
forming different types of construction work in the same area than is efficient for the flow of work being performed.
Basic Schedule Preparation Definitions
Basic Schedule Preparation
• Elements included in all Schedules – Milestones– Notice to Proceed– Phasing Requirements– Testing/Acceptance– Operational Date– Beneficial Use– Substantial Completion
• Basic Schedule Development Steps
• Determine Project Scope • Define Calendar
• Define Activities • Determine Relationships
• Assign Durations • Assign Responsibility
• Assign Resources • Process Schedule
• Monitor Schedule
Basic Schedule Preparation
Basic Schedule Preparation
• Basic Schedule Development Steps Review Contract Documents
• Construction Plans• Contract Specifications • Schedule Specifications• Material Specifications
Basic Schedule Preparation
• Basic Schedule Development Steps – Review Contract Documents
• Project Construction Plans – Determine construction layout and phasing requirements
– Determine material requirements (Quantity, quality & installation)
– Determine site constraints
– Identify coordination/problem areas
Basic Schedule Preparation
• Basic Schedule Development Steps – Review Contract Specifications
• Notice to Proceed• Required Milestones• Phasing• Substantial Completion• Turnover (Prior to Completion)
Basic Schedule Preparation
• Basic Schedule Development Steps – Review Schedule Specifications
• Required activity durations
• Schedule submittal requirements
• Update submittal requirements
• Designer submittal review time requirements
• Procedures for any change in scope
Basic Schedule Preparation
• Basic Schedule Development Steps – Review Material Specifications
• Shop Drawing/Submittal Requirements
• Materials Supplied by Others
• Sole Source Suppliers/Materials
• Review time turnaround
• Delivery times
Basic Schedule Preparation
• Basic Schedule Development Steps – Analyze the Project
• Create Activity IDs • Determine Activity Duration• Develop Logic Relationships
Basic Schedule Preparation
• Basic Schedule Development Steps – Create Activities
• Task Design
• Independent Procurement
• Meeting Approval
• Start Milestone Test
• Finish Milestone Punchlist
Basic Schedule Preparation
• Basic Schedule Development Steps – Activities from the WBS – Drawings and Specifications– Activity Duration from Experience/Calculation– Logic from Experience/Planning– Start/Stop dates from Requirements/Phasing– Concurrent Activities from Experience/Interface
Requirements
Basic Schedule Preparation
• Basic Schedule Development Steps – Develop Coding Structure
• Responsibility• Location• Trade• Phase• Sequence
Basic Schedule Preparation
• Basic Schedule Development Steps – Determine Activity Duration
• From experience/calculation
• Manpower Availability & Productivity• Procurement – Consider time to prepare submittal,
design review, fabrication and delivery time
• Specialty & Long Lead Items
Basic Schedule Preparation
• Basic Schedule Development Steps – Develop Logic Relationships
• From experience/planning
• All Activities should have predecessors and successors
• Ideally there should be only two Activities with open end (Notice to Proceed and Project Completion)
• Identify constraints– From contract– Physical limits
• Overlap with other activities
Basic Schedule Preparation
• Basic Schedule Development Steps – Key Activities/Interfaces
• Work of Other Contractors
• Long Lead Time Materials/Equipment
• Owner Furnished Material/Equipment
• Phasing Requirements
Basic Schedule Preparation
• Basic Schedule Development Steps – Incorporate Resource Considerations
• Contract Requirements– Milestones– Phasing– Work Restrictions
• Resource Constraints– Manpower– Equipment– Weather
Basic Schedule Preparation
• Basic Schedule Development Steps – Resource Considerations
• Availability of Management Team• Manpower Availability & Quality• Equipment Subcontractors• Specialty Subcontractors• Materials Lead Time• Site Access Limits
Basic Schedule Preparation
• Common Problems that Affect Schedule – Differing Conditions - Active Interference– Access to Site - Disruption– Availability of Site - Work Sequence– Technology Development - Weather– Review and Approval process
Basic Schedule Preparation
Common Problems that Affect Schedule
• Interferences– Changes– Materials– Technical Error– Acceleration
• Directed• Constructive
– Impossibility of Performance
– Superior Knowledge– Defective Plans and/or
Specifications
Basic Schedule Preparation
• Schedule Check Points – Does Schedule Conform to Contract Dates?– Are Milestones Indicated?– Is Phasing Currently Shown?– Is There a Logical Sequence of Activities?– Activity Durations are Reasonable– Do Resource Allocations Seem Reasonable?– Interface Work is Indicated– Is Testing Indicated?– Critical Path Indicated
TYPICAL SCHEDULEActivity
ID
Activity
Description
Orig
Dur
Total
Float
% Early
Start
Early
Finish
General Activities & Milestones1 Notice to Proceed 1 0 11FEB98 11FEB98
29990 FINAL PUNCH LSB 10 0 07MAY99 20MAY9999990 Substantial Completion 18 0 21MAY99 15JUN9999999 Project Completion 22 0 16JUN99 15JUL99
Life Science Foundation20015 Building Pad Life Science 10 0 17FEB98 02MAR9820020 Excav Footings Life Science 8 0 03MAR98 12MAR9820025 Form & Pour Footings Life Science 10 0 17MAR98 30MAR9820030 Stem Wall LSB 15 0 31MAR98 20APR9820062 Form & Pour SOG 51 to 100% 10 0 19MAY98 01JUN98
Life Science 1FL20170 In-slab Plumb 0-50% 10 0 21APR98 04MAY9820190 In-slab plumb 51-100% 10 0 05MAY98 18MAY9820100 CMU wall 1fl 10 0 02JUN98 15JUN9820105 Tie Beam&col 1fl 10 0 16JUN98 29JUN9820140 Int Cols & Beams 1fl 10 0 30JUN98 13JUL9820250 Metal Deck 2fl 5 0 14JUL98 20JUL98
Life Science 2FL20260 In-slab Elec 5 0 21JUL98 27JUL9820276 Form & Pour Slab 2fl 5 0 28JUL98 03AUG9820200 CMU wall 2fl 10 0 04AUG98 17AUG9820205 Tie Beam&col 2fl 10 0 18AUG98 31AUG9820376 Entrance concrete 5 0 01SEP98 07SEP9820378 Entrance Precast 5 0 08SEP98 14SEP9820240 Int Cols & Beams 2fl 10 0 15SEP98 28SEP9820350 Metal Deck roof 5 0 29SEP98 05OCT9822000 LAYOUT PARTITIONS 8 0 06OCT98 15OCT9822010 Frame 15 0 16OCT98 05NOV9822030 R/I plumbing 52 0 06NOV98 18JAN9922580 SHEET ROCK 2 25 0 19JAN99 22FEB9922120 Int paint & wall covering 2fl 15 0 23FEB99 15MAR9922170 Int doors & trim 2fl 15 0 16MAR99 05APR9922200 Carpet & flooring 2fl 8 0 06APR99 15APR9922300 Int Signage 2fl 5 0 16APR99 22APR9922990 FLOOR punch & clean 10 0 23APR99 06MAY99
1998 1999F M A M J J A S O N D J F M A M J JAUG
Notice to ProceedFINAL PUNCH LSB
Substantial CompletionProject Completion
Building Pad Life ScienceExcav Footings Life Science
Form & Pour Footings Life ScienceStem Wall LSB
Form & Pour SOG 51 to 100%
In-slab Plumb 0-50%In-slab plumb 51-100%
CMU wall 1flTie Beam&col 1fl
Int Cols & Beams 1flMetal Deck 2fl
In-slab ElecForm & Pour Slab 2fl
CMU wall 2flTie Beam&col 2flEntrance concreteEntrance Precast
Int Cols & Beams 2flMetal Deck roof
LAYOUT PARTITIONSFrame
R/I plumbingSHEET ROCK 2
Int paint & wall covering 2flInt doors & trim 2fl
Carpet & flooring 2flInt Signage 2fl
FLOOR punch & clean
© Primavera Systems, Inc.
Start Date 02FEB98
Finish Date 15JUL99
Data Date 11FEB98
Run Date 17JAN03 13:40
Early Bar
Float Bar
Progress Bar
Critical Activity
FTEL All Round Construction Co.Southern Tech Adv Eng & Life Sci
INITIAL BASELINECRITICAL PATH
Sheet 1 of 2
COMMON SCHEDULE DEVELOPMENT ERRORS
• Missing ScopeMissing Scope
• Unrealistic Original DurationsUnrealistic Original Durations
• Missing RestraintsMissing Restraints
• Over RestraintsOver Restraints
• Reliance on Fixed DatesReliance on Fixed Dates
Basic Schedule Preparation
• Common Scheduling Software – Primavera®
– Microsoft Project®
– SureTrak®
– Timeline®
Schedule Update Techniques
• Perform Schedule Update.
• Depict Actual Status.
• Make Projections Using Existing Schedule Logic and Durations.
• Determine the Predicted End Date.
Schedule Update Techniques
• Compare Schedule Data with As-built/Completed Project History.
• Use Independent Data Sources for Verification.• Logs• Pictures/Video• Progress reports• Compare Planned vs. Actual Durations.• Similar Activities • Work in Progress
Schedule Update Preparation
• Updates – Establish data date.– Enter all start dates of activities in progress.– Enter completion dates of completed activities.– Enter percent complete of activities that have started.– “SCHEDULE”– Analyze new logic of critical path and other activities.– Develop strategy to recover time if required.– Identify & record all changes made since last update.
Basic Schedule Preparation
• Change Order Impact– Fragnet or New Activities Required as
Part of Any Change Request or Extension of Time Request.
– Contract-Required Prior Approval before Work can be Performed.
– Potential Impact on “Unaffected” Work
Basic Schedule Preparation
• Remember – Schedule development and re-planning is an art
as well as a science.– If you feed a computer garbage data it will
produce garbage schedules.– Apply common sense/parametric thinking to
analyze computer output.– Good schedules and honest analysis good
project management.
Problem / Response
• Recognize symptoms.
• Identify cause.
• Respond appropriately.
• Recover if possible.
Problem / Response Lack of Progress
• Start with critical path activities.
• Track progress by:• Location
• Date
• Subcontractor/Craft
• Identify constraints:• Manpower• Equipment• Access• Preceding work• Weather
• Identify appropriate response once true cause is known.
Problem / Response
• Only solve the problem you actually have
Selective overtime v. job wideSelective additional manpowerNotify owner and get direction
Scheduling Specifications
• Information Needs– Content ─ Format
• Distribution/Updates
• Level of Detail
• Resources (In or Out?)
• Acceptance/Approval– Owner ─ Subs
www.MDCSystems.com
COMMON SCHEDULING PROBLEMS and TRICKS
• Tailored Output to Suit the Audience
• Key Concepts: • Just because a computer generated a report doesn’t mean that it makes any sense.
•The difference between data and information
MDCSystems®
Providing Expert Solutions for Construction Worldwide
Signs or Symptoms That Trouble is Brewing
Require Impact of Change Orders be shown in schedule.
Symptom
Hidden Delays. Delivery Problems.Possible Future Claims or waived.
Change Orders Not Incorporated Into Schedule
Require Update Submission. If necessary, do your own.
Hidden Delays. Poor Productivity. Delivery Problems.
Missed Updates
Require explanation of Logic and/or Duration Changes – especially to Critical Path Activities.
Hidden Delays.Poor Productivity.Delivery Problems.
Real Delays To Critical Activities Don’t Change Completion Date.
Require Schedule Submission.Require Initial Cash Flow Projection.Require Procurement/Shop Drawing Submission Schedule.
Lack of a real plan.Problems discovered after bidding.Long Lead Time Problems.
Contractor Refuses Or Delays Providing An Initial Schedule
ResponsePotential Problem
Signs or Symptoms That Trouble is Brewing
Require explanation of Logic and/or Duration changes– especially to Critical Path Activities.
Hidden Delays/Future Acceleration/Disruption Claims.
Extended or increased Overhead Costs.
Poor Productivity.
Apparent Disconnect Between Cost/Progress Or Earned Value/Time.
Require explanation of Logic and/or Duration changes– especially to Critical Path Activities.
Hidden Delays.
Delivery Problems.
Unrealistic Recovery Projections.
Projected Durations For Incomplete Or Un-started Work Changed For No Apparent Reason.
Require explanation of Logic and/or Duration changes– especially to Critical Path Activities.
Hidden Delays/Future Acceleration/Disruption Claims.
Poor Productivity.
Delivery Problems.
Schedule Logic Changed To Show More Trades Working In An Area At One Time.
ResponsePotential ProblemSymptom
Scheduling Problems/Tricks
• Logic Manipulation• Improper Use of
Constraints• Preconceived Critical
Path• Duration Manipulation• Calendar Manipulation
• Lag Magic• Hidden Float• Calculation
Manipulation• Concurrency
Arguments• Activity Interruption
Misrepresentation
Scheduling Problems/Tricks
• Logic Manipulation– Common Sense– Physical Reality– Unconnected Activities
• No Predecessors/Successors
– Float Manipulation– Adequate Detail
Scheduling Problems/Tricks
• Improper Constraints– Artificially Fix Dates
• Early/Late Start/Finish
• Not Earlier/Later
• Must Start
• Behind the scenes
– Confuses Critical Path Calculations– Resource Manipulation can distort Schedule
Scheduling Problems/Tricks
• Preconceived Critical Path– “Just Like” another project– “Its always critical”– Insufficient Detail
Scheduling Problems/Tricks
• Duration Manipulation - I– Float Control– Critical Path Manipulation– “Real” vs “Earned” Progress– Revised “Original Durations”
Scheduling Problems/Tricks
• Duration Manipulation - II– First and Last Day
• What about everything in between?
– Variable Calendars– Retroactive Orig. Duration Changes– Resource Impacts Limit Durations– Alternate Shifting to Alter Future Durations
Scheduling Problems/Tricks
• Calendar Manipulation– One Size doesn’t fit all– Behind the scenes– Some things just can’t be compressed– Weather Impacts
VARYING CALENDARS ALTER FLOAT NUMBERS
Scheduling Problems/Tricks
• Improper Relationships Can Lead to Trouble
– Leads/Lags Hide Impacts
– Hard to Detect – Sneaky
– Trade/Sub Flow Wrong
Scheduling Problems/Tricks
• Different Schedules for Different Audiences
– Contractor to Owner
– Contractor to Subs
– Project Manager to the Boss
Scheduling Problems/Tricks
• Scheduling Calculations Change–Truly Sneaky and Behind the Scenes–Retained Logic–Progress Override–Automatic Resource Leveling–Criticality Indications–Float Calculation Basis
Scheduling Problems/Tricks
• Concurrency Manipulation– Difficult to prove exclusive Causation– Usually Easy to get time but not $$$$ from
Owner– Very Hard for Subs to recover
• GC usually controls their activities
Scheduling Problems/Tricks
• Solutions– Each Project is Unique
• Match the Schedule to the Project
– Don’t Overcomplicate Things– Consider the Use the Schedule Will Provide
• Planning • Management
• Payment • Claims
Scheduling Problems/Tricks
• Solutions– Qualified Personnel/Training– Proper use of Software– Informative Reports– Training / Responsibility– Adequate Funding (No Free Lunch)
Scheduling Specifications
• Information Needs– Content ─ Format
• Distribution/Updates
• Level of Detail
• Resources (In or Out?)
• Acceptance/Approval– Owner ─ Subs