www.methoda.com methodassess system assessment. methoda computers ltd 2 list of subjects 1....
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2Methoda Computers Ltd
List of Subjects
1. Introduction1. Introduction
2. Actions and deliverables2. Actions and deliverables
3. Lessons and decisions3. Lessons and decisions
5. In conclusion5. In conclusion
4. Quality assurance4. Quality assurance
3Methoda Computers Ltd
System Assessment - Definition
System assessment is a life-cycle phase in which the system is evaluated:
From the perspective of time By a party from outside the project
The assessment stresses: Malfunctions & problems that occurred Benefits that can be cultivated Anything else that happened, if unusual
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System Assessment - Goal
Presenting the project comprehensively, in all its stages, so that lessons can be implemented at:
The project level The organizational level
Infrastructure
Other projects
Assess – Study – Learn – ActAssess – Study – Learn – ActAssess – Study – Learn – ActAssess – Study – Learn – Act
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When to assess a system
Methoda’s standard recommendations: Size 3 and up, 6 months into production Any project cancelled during or after Analysis Schedule or cost deviation of 50% or more Unexpected threat to project completion Extremely negative risk analysis
At management’s discretion Strategic considerations A bad feeling about the project Any other reason, any project size, any stage of the
life cycle
6Methoda Computers Ltd
List of Subjects
1. Introduction1. Introduction
2. Actions and deliverables2. Actions and deliverables
3. Lessons and decisions3. Lessons and decisions
5. In conclusion5. In conclusion
4. Quality assurance4. Quality assurance
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Lessons learned
Holding the concluding discussion
Producing the exec. presentation
Distributing the Assessment doc
Writing the Assessment Doc
User Satisfaction Questionnaire
Interviews
Collecting input
Informing the involved parties
Preparing a work plan
Appointing the assessor
Starting the process
Assessment Tasks
Preliminary Activities
Assessing the Project
Final Activities
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Assessm
ent
Assessm
ent
do
cum
ent
do
cum
ent
Main Input
Quality assurance documents Quality assurance documents
Personal interviewsPersonal interviews
Steering committee summaries, reviews & discussion summaries
Steering committee summaries, reviews & discussion summaries
Contracts and agreementsContracts and agreements
System documents(Analysis, Design, Testing)
System documents(Analysis, Design, Testing)
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Deliverables
Preliminary Activities
Assessing the Project Final Activities
Work order
Management & infrastructure commitment
Assignments
Work plan
User Satisfaction Questionnaire
User Satisfaction Questionnaire
Draft Assessment document
Draft Assessment document
Final Assessment document including executive summary
Final Assessment document including executive summary
Executive presentation
Executive presentation
Analysis of User Satisfaction
Questionnaire
Analysis of User Satisfaction
Questionnaire
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User Satisfaction Questionnaire
1. How satisfactory do you find overall system operation? 1. How satisfactory do you find overall system operation?
5Excellent
4Very good
3Good
2Fair
1Poor
2. Judged by the Analysis requirements, how is the system?2. Judged by the Analysis requirements, how is the system?
5Excellent
4Very good
3Good
2Fair
1Poor
3. How does the system contributes to your ongoing work?3. How does the system contributes to your ongoing work?
5Excellent
4Very good
3Good
2Fair
1Poor
4. How do you rate the system’s user-friendliness?4. How do you rate the system’s user-friendliness?
5Excellent
4Very good
3Good
2Fair
1Poor
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User Satisfaction Questionnaire
5. How do you rate the level of data security?5. How do you rate the level of data security?
5Excellent
4Very good
3Good
2Fair
1Poor
6. How do you rate the availability & reliability of the system?6. How do you rate the availability & reliability of the system?Poor
5Excellent
4Very good
3Good
2Fair
1Poor
7. How do you rate change management and repair work?7. How do you rate change management and repair work?
5Excellent
4Very good
3Good
2Fair
1Poor
8. How do you rate the Users’ forum?8. How do you rate the Users’ forum?
5Excellent
4Very good
3Good
2Fair
1Poor
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Assessment Document
Executive summary Background & general description Findings & recommendations Lessons for the organization
0. Administration Participants in the Assessment Relevant documentation Assessment chronology, including noteworthy events
13Methoda Computers Ltd
Assessment Document
What did Analysis establish? What are the
industry/organization standards?
What changed during system development?
What was actually implemented?
Are there problems? If so, what should be done?
Are there benefits? If so, can they be replicated elsewhere in the organization?
Assessment according
to the SCT:
1. Goals
2. Application
3. Technology
4. Implementation
5. Cost
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Assessment Document
4.2 Project work plan – Assessment of project life cycle
Was each phase orderly? How was the cost, in relation to norms of the industry
or organization? Was orderly documentation produced in accordance
with MethodA? Were custom procedures written? Were systematic reviews conducted?
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Assessment Document
Appendices Analysis of the User Satisfaction Questionnaire Additional topics
The process of analyzing alternatives and making decisions
Problem solving
Degree of user satisfaction
Use of methodologies
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Taking the system off line
System in development
System in operation &
maintenance
Cancel or freeze the project
Fix problems and prevent new
problems
Bring the system down temporarily
for repair
Bring a new system in or
an old one back
On-the-fly improvements
Fix problems
Improve next version
Life cycle
Decision
Project-level Decisions
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Lessons from Assessment
About project management for the organization Time estimates and scheduling Building and managing teams Working with outsiders Cost estimation Professional training Management tools & engineering tools
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Lessons from Assessment
About the whole organization’s infrastructure Applicability of new technology Communications
With clients and users
With individual workers
With other departments
Time management Knowledge sharing Professional up-skilling
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List of Subjects
1. Introduction1. Introduction
2. Actions and deliverables2. Actions and deliverables
3. Lessons and decisions3. Lessons and decisions
5. In conclusion5. In conclusion
4. Quality assurance4. Quality assurance
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Quality Assurance
Who is the Assessor, and how connected to the project?
Any similar assessments in the past?
What’s the exact mandate? Does it define what to assess and what not to?
Was a steering committee appointed? Limited to the project, or with wider authority?
Was the mandate fulfilled, nothing skipped?
Are the lessons being applied?
21Methoda Computers Ltd
List of Subjects
1. Introduction1. Introduction
2. Actions and deliverables2. Actions and deliverables
3. Lessons and decisions3. Lessons and decisions
5. In conclusion5. In conclusion
4. Quality assurance4. Quality assurance
22Methoda Computers Ltd
In conclusion
Words from the Sages Who is wise? The one who learns from every person
(Avot 4:1) No one else brings wisdom like a person who brings
experience (Milei Avot 10)
Words from the street To err once is understandable, to err twice is
unforgivable (Anon.) Smart people get out of situations that wise people
don’t get into (Anon.)
Be a wise project manager, not a Be a wise project manager, not a smart onesmart one
Be a wise project manager, not a Be a wise project manager, not a smart onesmart one