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Interview Skills for the Criminal Justice Professional Mike Major, SPHR Director Career Services

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Page 1: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Interview Skills for the Criminal Justice

ProfessionalMike Major, SPHR

DirectorCareer Services

Interview Skills for the Criminal Justice

ProfessionalMike Major, SPHR

DirectorCareer Services

Page 2: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

www.svsu.edu/careers

Over 100 organizations schedule to

attend!

Opportunities for all majors and all class

levels:

Full-time

Part-time

Co-op/Internship

Page 3: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

www.svsu.edu/careers

About Me Parents Essexville, MI

Page 4: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

My “Criminal Justice” Experience

www.svsu.edu/careers

Michigan Army National Guard 1997-2002

United States Navy Reserve 2008-Present

Page 5: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Who is your competition?

www.svsu.edu/careers

Page 6: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

What will you bring to the organization?

Do you have the skills necessary to do the work?

Do you have the experience that the organization desires?

Value Proposition

www.svsu.edu/careers

Page 7: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Bullet Statements for Criminal Justice Speak the language of your profession

Managed team of 9 police officers and supervisors that investigated police officer misconduct

Observed through internship a multi-agency task force to reduce violent crime through the service of outstanding arrest warrants in the Saginaw City area

Promoted from intern within six months of service following acquisition of excellent in law enforcement duties

Responded to alarms, fires or other immediate threats to life or property at the Corporate Headquarters with 5,000 employees and over 25,000 square feet of land

www.svsu.edu/careers

Page 8: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

What is most important? Use previous experiences that are relevant to the

position you are applying for: Acceptable format:

Security / Loss Prevention Co-op Aug. 2011 – May 2013The Dow Chemical Company, Midland, MI

Monitored over 40 camera screens covering over 25,000 square ft. of property from the command center

Responsible for facilitating a safe corporate environment by working the front gate, registering guests and verifying identify for over 700 persons per 8-hour shift

What kind of position could I consider this “relevant” for?

Relevant Course work can also be listed in this section

Related Experience

www.svsu.edu/careers

Page 9: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Review, review, review! Career Services

964-4954 Appointments with staff for review

SVSU Writing Center Faculty members Guidelines and Tutorials available:

http://www.svsu.edu/careers

Last words on documents…

www.svsu.edu/careers

Page 10: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Top quality résumé & cover letter Use a professional voicemail message and email

address What’s on your FACEBOOK? Reply promptly to messages from potential

employers Networking! Are you on LinkedIn?

Earning the Interview

www.svsu.edu/careers

Page 11: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Boston Marathon bombing victim Halloween costume makes Michigan woman target on social media

A photograph posted to Alicia Lynch's Twitter account, @SomeSkankinMI, shows the Michigan woman wearing an SVSU race shirt with fake scars on her legs. The photograph has gained national attention and led to death threats following the costume tweet.

http://www.mlive.com/news/saginaw/index.ssf/2013/11/boston_marathon_bombing_victim.html Manage your online presence

Page 12: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Common Dress Code Mistakes(Page 20)

Don’t be THAT person!

MEN suits that don’t fit

properly and are wrinkled mismatched socks mismatched belt and

shoes facial hair that is not

trimmed or shaven properly

inappropriate ties strong scented cologne

WOMEN skirts that are too short strong scented perfume too much make-up no hosiery with skirts lack of hygiene improper jewelry large, mismatched purse

www.svsu.edu/careers

Page 13: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

“Business Casual” vs. “Professional”

www.svsu.edu/careers

Page 14: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Males – It’s all about the suit

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Page 15: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Research the organization Internet – how do they present themselves? Contact HR for company packet Assess culture through current employees

Prepare copies of résumé Select or purchase proper attire Develop sample questions and answers Videotape practice interview

Preparation before the Interview

www.svsu.edu/careers

Page 16: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Firm handshake Eye contact Posture and grace Do not sit until offered a seat Greet everyone you meet with a smile,

introduction & handshake Treat everyone as though they are a decision

maker

General Rules of Ettiquette

www.svsu.edu/careers

Page 17: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Step 1: Introductory State First impressions are made Building a rapport

Step 2: Review your qualifications 30 Second Pitch Focus on your strengths & skills Use your research and establish that you are a

good fit in their culture Give concise and thorough responses

Interview Process

www.svsu.edu/careers

Page 18: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Step 3: Matching Will you fit in the corporate culture Are you coach-able Do you have the passion and drive to be

successful in the position Interviewer may explain job in detail

Step 4: Conclusion Ask questions and discuss selection timeline Collect business cards for writing thank you

notes

Interview Process

www.svsu.edu/careers

Page 19: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Types of Interview Questions

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1.Traditional2.Behavioral3.Situational4.Experiential

Page 20: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Common interview questions “Tell us a little bit about yourself.” “Where do you see yourself in five years?” “If you were a type of salad dressing, what

one would you be?” Describe yourself with 30 second pitch Clear, concise and thorough Describe thought process when necessary

Traditional Questions

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Page 21: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Question about something that happened Past actions are predictors of future behavior “Describe a time when you had to work in a

team environment.” “Tell me about a time you had to deal with a co-

worker who didn’t complete their ‘fair share’ of the workload

Be specific: “A time” is one event

Behavioral Interviewing

www.svsu.edu/careers

Page 22: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Hypothetical circumstances Predictor about how you would handle an event

if it actually happened “What would you do if you had a dispute with a

co-worker?” “How would you handle a client who is upset

with the organization?” Tell a story of anecdote if one is available

Situational Interviewing

www.svsu.edu/careers

Page 23: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Experiential Interviewing

Experience with a certain task “Have you ever completed a security audit?” “What type of experience do you have

managing others?” “Have you ever completed a SOP?” Be thorough and specific Elaborate upon the depth of your experience

www.svsu.edu/careers

Page 24: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Situation Briefly provide a broad description of the background where

your example is taking place Task

Share more details about the problem, challenge, or task that you needed to address

Action Describe several possible courses of action and explain why

the one you chose was best. Give details that illustrate what you were like in action

Result Analyze the outcome of your action and the resolution of the

situation. Indicate whether or not you would follow the same course in the future

S.T.A.R Approach

www.svsu.edu/careers

Page 25: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Interact with the entire panel1. Make direct eye contact with the individual

asking the question2. Begin by directly responding to the interviewer 3. Make eye contact with remaining panel

members as you answer4. Finish response with initial interviewer

Steps for Managing an Interview

www.svsu.edu/careers

Page 26: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

Resources available from Career Services Resume and cover letter building and critiques

Online Tutorials Resume, Cover Letter, Interviewing, Job Search

Strategies Mock interviews and interview coaching Network development Career fairs on campus exclusively for SVSU

students to network with potential employers Internship/Co-op advising Job search strategies Developing personal brand On-campus student employment

www.svsu.edu/careers

Page 27: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

www.svsu.edu/careers

Over 100 organizations schedule to

attend!

Opportunities for all majors and all class

levels:

Full-time

Part-time

Co-op/Internship

Page 28: Over 100 organizations schedule to attend! Opportunities for all majors and all class levels: Full-time Part-time Co-op/Internship

T H A N K Y O U

[email protected]

www.svsu.edu/careers 28