© 2004 travel planners inc. confidential american college of physicians our valued client since...
TRANSCRIPT
www.tphousing.com© 2004 Travel Planners Inc. CONFIDENTIAL
American College of Physicians
Our valued client since 2001
Presentation June 22, 2005
It’s all part of the plan.
• Your team gets some new players
• More innovations in technology
• Strategic solutions for your biggest challenges: 06 and beyond
What’s new at Travel Planners ?
It’s all part of the plan.
The ACP Team at TP
• Owners & Principals: Ray & Ira
• Our deep bench: Beth, Penny & Lisa
• Your eMarketTeam: Brian & staff
• Your Program staff: Nancy, Becky, Louise
• Your Group Coordinator: Alex
ACPStaff
Penny KentDirector of Sales
NSC Program ExecutiveLisa Baez
Director, IT Ray VastolaPresident
Louise Alvarado Programs Operations Desiree Crichlow Reservations
Linda MuzerieAdministration
Brian HendrickseMarketing
Ira MalinVice President
Beth McEnteeDirector Program
Development
Alex RodriguezGroup Coordinator& ACP Group Team
Email CampaignsWeb
MarketingCopy &
CollateralDeposit
ManagementAuditPro
Web siteIntegration
Customization
Customer Service CenterCall Center
TrainingIndividual
Reservations
Program Department
Staff
It’s all part of the plan.
Introducing the best of breedin housing technology
•ListIQ+DataSync: new advances in combining housing+ registration
•AuditPro: our exclusive tool for even better numbers
•ResOpen: new for your exhibitors
•eChoice: new waitlisting online
How about these results using AuditPro
Your exhibitors will love this: ResOpen
eChoice: How about this for customer service?
It’s all part of the plan.
Still leading the industryin hotel reservation interface.• Confirmation number retrievals
• DirectConnect
• More direct XML options than anybody
•Starwood beta testing
•Now Marriott, Hilton, Hyatt
•Without intermediaries
It’s all part of the plan.
Continuing kudos for business strategy.
• Microsoft Case Study
“significant capability to support customer transactions across the Internet”
• IBM Customer Story
“designed and built an industry leading sales application suite”
• Production servers in a secure IBM hosting facility in New Jersey
• Redundant in-house drives/RAID 5
• Redundant T-1’s between hosting and call center
…& always masters of the infrastructure.
It’s all part of the plan.
• Proven and tested back-up and restore procedures
• Nightly full database and hourly incremental back-ups
• Servers replaced regularly
What’s new for Philly in 06: (show ACP TP housing page)
A great assortment at great rates (insert 06 program chart)
It’s all part of the plan.
• “Reserve Now” series to attendees and exhibitors
• “Countdown” series cuts last minute changes
• Sweepstakes & incentives also
Why not use our in free in house e-Marketing expertise?
(insert IAAPA promo page)
(insert CDA promo page)
• Optional and flexible…
• Captures room nights booked by Internet shoppers
• Offers over 75 destinations
• Constantly monitoring deepest discount rates
Consider: Impact Protection
It’s all part of the plan.
Show QKBK home page w/ PHL search
• Easily accessible on password-protected extranet
• Standard & custom formats to suit you
• PLUS Create Your Own reports
– Find an individual
– Monitor sub-blocks
– Check current hotel pickup
Online reporting is getting even better.
It’s all part of the plan.
Show myhousinginfo page
It’s all part of the plan.
• Innovative technology
• Passionate customer service
• Potential bottom-line benefits
It’s all part of the plan.
Your success is our obsession.
Travel Planners will meet and beat any challenge that comes your way…with friendly service, flawless technology, and problem-free execution.
It’s all part of the plan.
Penny Kent, CEMDirector of Sales214-902-7426
Ray Vastola, PresidentIra Malin, Vice President
381 Park Avenue South, NY NY 10016212-532-1660 or 800-221-3531
www.tphousing.com