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TRAVEL AND TOURISMINTERMEDIATE 1

N A T I O N A L W E D N E S D A Y , 2 8 M A YQ U A L I F I C A T I O N S 1 . 0 0 P M – 2 . 1 5 P M 2 0 1 4

PB

Total

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Day Month Year Number of seat Scottish candidate number

Fill in these boxes and read what is printed below.

Full name of centre Town

Forename(s) Surname

Date of birth

You should answer ALL questions.

Read the whole of each question carefully before you answer it.

Write in the spaces provided.

You may refer to a Senior School Atlas during this examination.

Write the name of the atlas you will be using in this space.

You may wish to use a calculator to answer some questions.

Before leaving the examination room you must give this book to the Invigilator. If you do not, you may lose all the marks for this paper.

[X217/10/01]

Question 1

Diagram Q1A: Climate Information for London

(a) Look at Diagram Q1A.

You and a friend are planning to go to a concert in London at the O2 Arena in October. Describe fully what the weather might be like when you visit.

(b) Where could you get two sources of information about London before you leave home?

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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

30

25

20

15

10

0

5

Tem

per

atu

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C

Mean total rainfall (mm)Mean daily maximum temperature (°C)

60

40

20

0

Rain

fall (mm

)

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Question 1 (continued)

Table Q1B: Travel/Transport Information for the Concert Trip to London

Train 1 Train 2 Coach Discount Bus

Departs 0900 1100 0830 0800

Arrives 1630 1730 1800 1730

Changes 1 (Crewe) Direct service2 (Edinburgh

and Newcastle)1 (Edinburgh)

Arrival Point Euston King’s Cross Victoria Victoria

Return Cost £69 £72 £42 £26

(c) Look at Table Q1B.

The concert starts at 2000 hours. Each of the four methods of transport will get you there on time.

(i) Look at the train timetables. Which of the two trains is more convenient and why?

(ii) Suggest a reason why you might go to London by train rather than the bus.

(iii) If you choose to travel by bus, why might you choose the Discount Bus instead of the Coach?

(iv) Describe fully the advantages of travelling by bus or train rather than by car to London.

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Question 1 (continued)

Map Q1C: London Stations and Concert Location

(d) Look at Map Q1C.

(i) Why is the “Bank/Monument” area of London a good location to pick a hotel to stay overnight after the concert?

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TheO2

River Thames

EustonKing’s Cross

Victoria

Bank

Monument

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Question 1 (continued)

Map Q1D: Extract from London Underground Map

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The Map Extract Q1D and Question 1 (d) (ii) have been removed due to copyright restrictions.

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Question 1 (d) (continued)

The Map Extract Q1D and Question 1 (d) (ii) have been removed due to copyright restrictions.

(e) Here is a list of tourist destinations.

Match one destination to each type of brochure in the table below.

(Remember, you may use an atlas to answer this question.)

Krakow Gran Canaria Hong Kong Magaluf Milan Austrian Tyrol Cyprus Maldives Interlaken

Type of Brochure Destination

Summer Sun

Lakes and Mountains

Winter Sun

City Break

Long Haul (over 6 hours flying time)

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Question 2

Information Q2A: Your Holiday Specification

• Youwanttoleaveonthelastdayof June,beforethehighseasonpricesstart.

• TheSpanishresortof Alicanteisthedesireddestination.

• Youhaveafixedbudgetof £500eachforyourflightsandaccommodationforaholiday week.

• Anolderfriend,aged20,isthepartyleaderandtheagesof theothermembers(including you) of the group when you leave will be 18, 18, 17 and 16.

• Youaregoingtocookallyourownfoodandsometimes“eatout”inrestaurantsetc.

• Youwanttoleavefromoneof themainScottishairportstominimisetravellingtime.

• Youraccommodationshouldalsohavelotsof otherpeopleyourageandsomeactivities, be near the beach and the centre of the resort.

(a) Look at Information Q2A.

You and four friends are going on holiday to Spain after the exams.

Fill in the correct information on the three: www.INTERtravel screens (on the next three pages) which meet you holiday specification.

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Question 2 (a) (continued)

INTERtravel: Screen 1 – Holiday Enquiry

Resort

Departure Airport

Date of Departure

Number of nights(tick “3” chosen option) 7 10 11 14

Party Size(insert numbers)

Adults (17 or over)

Children (3 to 16)

Infants (under 2)

Type of Accommodation(tick “3” chosen option)

Villa

Apartment

Hotel

Board Option(tick “3” chosen option)

Self-catering

Bed & Breakfast

Half Board

Full Board

All inclusive

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Search for Accommodation

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Question 2 (a) (continued)

INTERtravel: Screen 2 – Search Results

Available Accommodation Make a Choice

FLAMENCO APARTMENTS

Restful accommodation about four hundred metres from the beach and three hundred metres from resort centre. Ideal for couples and young families. Swimming pool and children’s pool. Restaurant, Bar and pool snack bar. Full programme of evening entertainment. Tennis and Crazy Golf.

Price: £2580

Select (3)

BALEARES APARTMENTS

Lively accommodation about a hundred metres from the beach and a hundredandfiftymetresfromresortcentre. Perfect for families and young adults. Full programme of daytime and evening entertainment. Games Saloon and full sports facilities. Three pools, Restaurant and pool snack bars. Everything you need is on site or nearby!

Price: £2445

Select (3)

PALACE APARTHOTEL

Lively accommodation on the beach front and in the heart of the resort entertainment area. Full programme of evening entertainment and daytime “animation” activities. All sporting activities catered for – plus “Electronic Games Centre”. Two pools, restaurant and snack bar.

Price: £2620

Select (3)

ConfirmBooking

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Question 2 (a) (continued)

INTERtravel: Screen 3 – Booking Details

TRAVELLING GROUP DETAILS

Name Age

Party Leader

Party member 2:

Party member 3:

Party member 4:

Party member 5:

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Question 2 (continued)

(b) “INTERtravel” may request extra money from you for the five extra services listed below.

Choose four and explain what you would get for your money.

A Balcony and Sea View

Air-conditioning

Coach transfers

Extra cost of Checked-in Baggage

Flight Supplement for Scottish Airport

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Question 2 (continued)

(c) Explain fully the difference between an “A la carte menu” and a “tourist menu”.

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Question 3

Map Q3A: The British Isles

British Isles

0 50 100km

N

B

D

C

A

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Question 3 (continued)

(Remember, you may use an atlas to answer this question.)

(a) Look at Map Q3A.

Name the four tourist destinations identified by the letters A, B, C and D.

A (Island)

B (River)

C (City)

D (Upland/Mountains)

(b) Using Map Q3A, mark the following four holiday destinations on the map, using a dot and a number for each.

For example, Jersey should be shown by ●1.

1 Jersey

2 Newcastle

3 Dartmoor National Park

4 Dover

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Question 3 (continued)

Diagram Q3B: Glasgow 2014 Commonwealth Games Venues

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The Glasgow 2014 Commonwealth Games will offer three compact site clusters for its competition venues within the City of Glasgow.

The clusters are located in the East End, the South Side and the West End. The Commonwealth Games Athletes’ Village has been built in the East End.

The Games will also be using three competition venues at satellite locations outside of the City of Glasgow.

SITECLUSTER

VENUES

East End 1. Celtic Park 2. Athletes’ Village 3. “Emirates”

Commonwealth Arena

4. “Emirates” Sir Chris Hoy Velodrome

5. Tollcross International Swimming Centre

6. Glasgow Green Hockey Centre

South Side 7. Ibrox Stadium 8. Hampden Park

9. Cathkin Braes Mountain Bike Trails

West End 10. Kelvingrove Lawn Bowls Centre

11. Scotstoun Sports Campus

12. The Scottish National Arena SECC Precinct

SatelliteLocations

A. Royal Commonwealth Pool, Edinburgh

B. Barry Buddon Shooting Centre, Carnoustie

13. Strathclyde Country Park, Lanarkshire

1112

7

64 1

3

5

2

98

10

East End Site Cluster

South Side Site Cluster

West End Site Cluster

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Question 3 (continued)

(c) Look at Diagram Q3B.

Answer the following questions.

(i) The Opening Ceremony is to be held at Celtic Park. In which Site Cluster is this located?

(ii) The Closing Ceremony and Athletics events are to be held at Hampden Park. In which Site Cluster is this located?

(iii) The Squash and Table Tennis are to be held at Scotstoun Sports Campus. In which Site Cluster is this located?

(iv) In which Site Cluster will the athletes be staying?

(v) Name the venue where the Mountain Biking will be held.

(vi) Name the venue where the main cycling events will be held.

(vii) At what venue in Edinburgh will the Diving Competition be held?

(viii) Where will the Shooting events be held?

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Map

Q4A

: W

orld

Map

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Question 4

D

CA

B

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Question 4 (continued)

(Remember, you may use an atlas to answer this question.)

Look at Map Q4A.

(a) Name the four tourist destinations identified by the letters A, B, C and D.

A (City)

B (Country)

C (Mountain Range)

D (River)

(b) Using Map Q4A, mark the following four holiday destinations on the map using a dot and a number for each.

For example, New York should be shown by ●1.

1 New York

2 Singapore

3 Madagascar

4 Mediterranean Sea

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Question 4 (continued)

(c) You are planning a trip to a destination in another country outside the British Isles in which English is NOT the main language.

Complete the factfile below for your chosen destination.

You may wish to choose one that you have studied.

DESTINATION FACTFILE

Country

Destination

Currency

Method of Travel

Arrival point in country (port, airport, etc)

Name four sightseeing trips or visitor attractions in or near your destination

1.

2.

3.

4.

Name a local food speciality

Name a local drink speciality

Write down a word or phrase in the language of your chosen country and what it means in English

Word or phrase English meaning

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Question 5

Diagram Q5A: Contents of Hand Luggage

Look at Diagram Q5A.

(a) Answer the following questions.

(i) A Boarding Pass can be printed when you check-in on-line or you can get it at Check-in. Why do you need it?

(ii) A Passport is a form of proof of identity but what is its main purpose?

(iii) Why is it a good idea to have a good Guide Book of your destination?

(iv) In what circumstances would you buy Annual Travel Insurance rather than Single Trip Travel Insurance?

(v) What advantage does a European Health Insurance Card (EHIC) have over Travel Insurance?

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EHIC

Passport

City Guide Book

Boarding Pass

Holiday Insurance

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Question 5 (continued)

Table Q5B: Exchange Rate Information

CURRENCY EXCHANGE RATES

GB Pounds £ US Dollars $ Euros ¤ Japanese Yen ¥

£1 = 1·60 1·20 125

(b) Look at Table Q5B.

(Remember you may use a calculator.)

(i) How many Japanese Yen (¥) would you receive in exchange for £600?

¥

(ii) How many Pounds would you receive in exchange for $120 (US Dollars)?

£

(iii) You are shopping in a supermarket in Spain.

Supermercado Puyol

2 litros de leche (Milk) ¤1·45 500 gramos de queso (Cheese) ¤4·25 1 pan (Bread) ¤0·86 400 gramos de chorizo (Sausage) ¤5·32 Total: ¤11·88

What is the total value of your shopping in (GB) Pounds?

£

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Question 5 (continued)

(c) CURRENCY DEBIT/CREDIT CARD TRAVELLERS’ CHEQUES

Three methods of taking money on holiday are shown above.

Pick one method and give an advantage and disadvantage of its use.

Method

Advantage

Disadvantage

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Question 5 (continued)

Information Q5C: Information at Check-in at Gerona Airport, Spain

Edinburgh Flight: Delayed due to burst tyre on incoming flight.

Replacement wheel being transported from England

Look at Information Q5C.

(d) Explain in detail what you would expect to be provided for your comfort and peace of mind during the delay at the airport.

(e) You have become ill on holiday and you cannot go on the trip to the Waterpark tomorrow. Write a text message for the Resort Rep, Dan, who is in charge of the trip, to let him know.

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Question 5 (continued)

Information Q5D: Holiday Problem Situation

Look at Information Q5D.

(f) Describe, in detail, how you would deal with two of the problems created by the lost items.

Travellers’ Cheques

Passport

Contract Mobile Phone

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After leaving a river cruise boat you realise that you have left your bag on the boat.

When you return it cannot be found.

You have lost your Travellers’ Cheques, your Passport and your contract mobile phone.

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Question 6

Information Q6A: Puerto Soller, Majorca

(a) Look at Information Q6A.

Puerto Soller is a typical holiday resort in the Mediterranean area.

Describe fully four advantages tourism will bring to the people of Puerto Soller.

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Fortyyearsago,PuertoSollerwasasmallportandfishingvillagewith some small family-run farms nearby. Today the resort has a wide range of accommodation types, restaurants, shops and water sports facilities.

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Question 6 (continued)

Information Q6C: Responsible Tourism Principles

(Responsible Tourism includes: “Sustainable Tourism”, “Ecotourism” and “Green Tourism”.

(b) Look at Diagram Q6B and Information Q6C.

From the diagram pick four phrases which show Responsible Tourism and four phrases which show Non-Responsible Tourism – to complete the table below.

Responsible Tourism Non-Responsible Tourism

1 1

2 2

3 3

4 4

When tourism is developed responsibly in a new area it should be done in the following ways.

1 It does not put excessive demands on natural resources.

2 It integrates the customs and lifestyles of local people into the tourism experience.

3 Localpeoplehaveasensibleshareintheeconomicbenefitsof tourism.

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Question 6 (continued)

Information Q6D: Tourist Information on display at Tentsmuir Forest, Fife

Page thirty

Picture 1: Bag it and grab it

Picture 3: Don’t mess with fire

Picture 5: Careful – Bathing Beauties

Picture 2: Goodbye to all that rubbish

Picture 4: Watch out for wet feet

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Question 6 (continued)

(c) Look at Information Q6D.

Describe fully the message to visitors to Tentsmuir Forest for any four of the five pictures.

Picture Number

Picture Number

Picture Number

Picture Number

[END OF QUESTION PAPER]

QuestionPossible

MarkActualMark

1 17

2 16

3 16

4 17

5 18

6 16

Total 100

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ACKNOWLEDGEMENTS

Diagram Q1D—Extract from London Underground Map is reproduced by kind permission of Transport for London and Pulse Creative Limited. (Registered User No 14/E/2698/P)

Diagram Q3B—Glasgow 2014 logo is reproduced by kind permission of Glasgow 2014 Limited.

Diagram Q5A—84527905 Shutterstock.com; 81456376 Shutterstock.com; 70356916 Shutterstock.com; 72643267 Shutterstock.com; 41154553 Shutterstock.com

Table Q5B—84654124 Vector Graphic/Shutterstock

Information Q5D—4323166 Shutterstock.com

Information Q6A – 70007014 Shutterstock.com

Information Q6D—Tourist information cartoons designed by Brian Mackenzie, on display at Tentsmuir Forest, Fife.

SQA has made every effort to trace the owners of copyright materials reproduced in this question paper, and seek permissions. We will be happy to incorporate any missing acknowledgements. Please contact Janine.Anderson@sqa.org.uk.