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Elitecore Technologies Ltd. 1
IMPORTANT NOTICE Elitecore has supplied this Information believing it to be accurate and reliable at the time of printing, but is presented without warranty of any kind, expressed or implied. Users must take full responsibility for their application of any products. Elitecore assumes no responsibility for any errors that may appear in this document. Elitecore reserves the right, without notice to make changes in product design or specifications. Information is subject to change without notice.
SOFTWARE LICENSE
The software described in this document is furnished under the terms of Elitecore’s software license agreement. Please read these terms and conditions carefully before using the software. By using this software, you agree to be bound by the terms and conditions of this license. If you do not agree with the terms of this license, promptly return the unused software and manual (with proof of payment) to the place of purchase for a full refund.
LIMITED WARRANTY
Software: Elitecore warrants for a period of ninety (90) days from the date of shipment from Elitecore: (1) the media on which the Software is furnished will be free of defects in materials and workmanship under normal use; and (2) the Software substantially conforms to its published specifications except for the foregoing, the software is provided AS IS. This limited warranty extends only to the customer as the original licenses. Customers exclusive remedy and the entire liability of Elitecore and its suppliers under this warranty will be, at Elitecore or its service center’s option, repair, replacement, or refund of the software if reported (or, upon, request, returned) to the party supplying the software to the customer. In no event does Elitecore warrant that the Software is error free, or that the customer will be able to operate the software without problems or interruptions.
DISCLAIMER OF WARRANTY
Except as specified in this warranty, all expressed or implied conditions, representations, and warranties including, without limitation, any implied warranty or merchantability, fitness for a particular purpose, non-infringement or arising from a course of dealing, usage, or trade practice, and hereby excluded to the extent allowed by applicable law. In no event will Elitecore or its supplier be liable for any lost revenue, profit, or data, or for special, indirect, consequential, incidental, or punitive damages however caused and regardless of the theory of liability arising out of the use of or inability to use the product even if Elitecore or its suppliers have been advised of the possibility of such damages. In the event shall Elitecore’s or its suppliers liability to the customer, whether in contract, tort (including negligence) or otherwise, exceed the price paid by the customer. The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose. In no event shall Elitecore or its supplier be liable for any indirect, special, consequential, or incidental damages, including, without limitation, lost profits or loss or damage to data arising out of the use or inability to use this manual, even if Elitecore or its suppliers have been advised of the possibility of such damages.
RESTRICTED RIGHTS
Copyright 2000 Elitecore Technologies Ltd. All rights reserved. Cyberoam, Cyberoam logo are trademark of Elitecore Technologies Ltd. Information supplies by Elitecore Technologies Ltd. Is believed to be accurate and reliable at the time of printing, but Elitecore Technologies assumes no responsibility for any errors that may appear in this documents. Elitecore Technologies reserves the right, without notice, to make changes in product design or specifications. Information is subject to change without notice
Corporate Headquarters
Elitecore Technologies Ltd. 904 Silicon Tower, Off. C.G. Road, Ahmedabad – 380015, INDIA www.cyberoam.com
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Elitecore Technologies Ltd. Corporate Office 904 Silicon Tower, B/h Pariseema Building, Off. C.G. Road, Ahmedabad-380 006. INDIA Telphone: +91-79-26405600 Fax: +91-79-26462200
U.S.A Office 600 Meadowland Parkway, Suite 270, Secaucus, New Jersey 07094 U.S.A. Telphone: 201-422-9200 Fax: 201-422-9715
Banglore Office SB-7 Manipal Centre, Dickenson Road, Banglore-560 042. INDIA Telphone: +91-80-51320588 Delhi Office 606 Mahatta Tower, ‘B’ Block Community Centre, Janakpuri, New Delhi-110058. INDIA Telphone: +91-11-25529638/40, +91-11-51589761/62 Fax: +91-11-51589760 Mumbai Office Office 4, B/65, Stanford Plaza, Off. New Link Road, Andheri (W) Mumbai-400 058. INDIA Telphone: +91-22-56951280/380 Fax: +91-22-56923363
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Cyberoam Reports
Contents
Preface............................................................................................................................................ 7 Guide Sets ..............................................................................................................................................................7 Technical Support...................................................................................................................................................8 Typographic Conventions ......................................................................................................................................9
Introduction to Cyberoam .................................................................................................................... 10 Cyberoam Reports ........................................................................................................................ 11
Accessing Reports ................................................................................................................................................12 Navigation controls ..............................................................................................................................................14
Select Report type.............................................................................................................................................14 Select Date ........................................................................................................................................................15 Select Report Format ........................................................................................................................................16 Working with Report Icons...............................................................................................................................17 Sorting Columns in report.................................................................................................................................17
Interpreting reports ...................................................................................................................... 18 Trends ..................................................................................................................................................... 18
Web Trends ..........................................................................................................................................................18 Hourly Trends ...................................................................................................................................................18
Daily Hits – Organization wise .....................................................................................................................19 Daily – Top 3 Users ......................................................................................................................................20 Daily – Top 3 Sites accessed.........................................................................................................................20
Weekly Trends..................................................................................................................................................22 Organization wise - Total Hits for past 7 days ..............................................................................................23 User wise - Total hits for past 7 days ............................................................................................................24 Site wise - Total hits for past 7 days..............................................................................................................25
Monthly Trends.................................................................................................................................................26 Monthly Trend of Organization (Organization wise Monthly Trend)...........................................................26 Monthly Trend of User (top 3) (User wise Monthly Trend)..........................................................................27 Monthly Trend for Sites (top 3) (Site wise Monthly Trend) .........................................................................27
Customized Web Trends ......................................................................................................................................28 Hourly Trends ...................................................................................................................................................28 Weekly Trends..................................................................................................................................................29 Monthly Trend ..................................................................................................................................................30
Category Trends ...................................................................................................................................................32 Organization wise Category Trend ...................................................................................................................33
Daily Category wise Hits – Organization wise .............................................................................................33 Category wise Trend.........................................................................................................................................34
Hourly Trends ...............................................................................................................................................34 Daily Category wise Hits ..............................................................................................................................34 Weekly Trends ..............................................................................................................................................35 Category wise - Total Hits for past 7 days ....................................................................................................36 Monthly Trends .............................................................................................................................................36 Category wise Monthly Trend.......................................................................................................................37
Customized Category Trends ...............................................................................................................................38 Hourly Trends ...................................................................................................................................................38 Weekly Trends..................................................................................................................................................40
Monthly Trend...............................................................................................................................................41 Traffic Discovery ................................................................................................................................... 42
Organization wise.................................................................................................................................................42
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Cyberoam Reports
Application wise Data transfer details ..............................................................................................................43 LAN IP Address wise Data transfer details ......................................................................................................44 WAN IP Address wise Data transfer details .....................................................................................................45 Source Port wise Data transfer details ..............................................................................................................46 Destination Port wise Data transfer details .......................................................................................................46 Protocol wise Data transfer details....................................................................................................................47
User wise ..............................................................................................................................................................48 User wise Data transfer details..........................................................................................................................48 Application wise Data transfer by User ............................................................................................................49 User wise Data transfer details..........................................................................................................................50 LAN IP Address wise Data transfer by User ....................................................................................................51 User wise Data transfer details..........................................................................................................................52 WAN IP Address wise Data transfer by User ...................................................................................................53
Cache....................................................................................................................................................... 54 System usage ........................................................................................................................................................54
CPU utilization .................................................................................................................................................54 Page faults.........................................................................................................................................................54 Cache Disk space utilization.............................................................................................................................55 Summary report ................................................................................................................................................55
Cache statistics .....................................................................................................................................................56 Percentage Bandwidth Gain..............................................................................................................................56 Cache Efficiency...............................................................................................................................................57 Median Service Time........................................................................................................................................57 Summary report ................................................................................................................................................57
Web Surfing reports .............................................................................................................................. 58 Group wise Exclusive report.............................................................................................................................60 Group wise Customized Report ........................................................................................................................61
User wise ..............................................................................................................................................................62 Site visit report..................................................................................................................................................62 Site wise Request ..............................................................................................................................................63 Request wise Summary report ..........................................................................................................................64 HTTP Data transfer...........................................................................................................................................65 Site wise Data transfer ......................................................................................................................................66 Data transfer Summary .....................................................................................................................................67 HTTP hits by Contents......................................................................................................................................68 Content-type wise – Requests ...........................................................................................................................69 Content type wise – Requests Summary...........................................................................................................70 HTTP Hits by Categories..................................................................................................................................71 Category wise Requests ....................................................................................................................................72 Sidewise Requests for Category & User...........................................................................................................73 User wise Requests for Site ..............................................................................................................................74 HTTP Data transfer by Categories....................................................................................................................75 Category wise Data transfer..............................................................................................................................76 Site wise Data transfer by User & Category .....................................................................................................77 User wise Data transfer for Site ........................................................................................................................78
Web Surfing – Blocked Attempts report ..............................................................................................................79 Top 10 Blocked Sites (Visit wise) ....................................................................................................................79 User wise Attempts for Site ..............................................................................................................................80 Site wise Attempts by User...............................................................................................................................81 Attempts details by User for Site ......................................................................................................................82 Top 10 Blocked Categories (Hit wise)..............................................................................................................83 User wise Attempts for Category......................................................................................................................84 Category wise Attempts by User ......................................................................................................................85 Site wise attempts by user for category.............................................................................................................86 Top 10 Blocked Users (Hit wise)......................................................................................................................87
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Customized Web Surfing report ...........................................................................................................................88 Search ...............................................................................................................................................................88
Internet Usage ........................................................................................................................................ 90 Group wise Exclusive report.............................................................................................................................92
User wise ..............................................................................................................................................................93 User wise - Date wise Data transfer report....................................................................................................94 User wise Session wise Internet Usage report...............................................................................................95
User wise Surfing report ...................................................................................................................................96 User wise – Date wise Surfing time ..............................................................................................................97
Customized Internet Usage reports.......................................................................................................................98 Search ...............................................................................................................................................................98
Printer Usage........................................................................................................................................ 100 User wise Printer Usage..................................................................................................................................100
User wise - Date wise usage report .............................................................................................................101 Printer Usage Summary report ....................................................................................................................102
Mail ....................................................................................................................................................... 103 Audit Log.............................................................................................................................................. 104
Customized Audit log report ..............................................................................................................................105 Search .............................................................................................................................................................105
Manage Reports Notification.............................................................................................................. 106
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Cyberoam Reports
Preface Welcome to the Reports guide of Cyberoam – a complete Internet Management Solution software. The Cyberoam Reports guide is designed to help you get familiar with using and understanding the reports. This guide is intended for reference purpose.
Note The Corporate and individual names, data and images in this guide are for demonstration purposes only and do not reflect the real data
If you are new to the software, use this guide along with the ‘Cyberoam User Guide’
Guide Sets
Guide Describes
Installation & Registration Guide Installation & registration of Cyberoam User Guide Part I –Getting Started How to start using Cyberoam Part II – Management Management and Customization of
Cyberoam Reports Guide Detailed reports/statistics Console Guide Console Management Client Guide Installation & configuration of Cyberoam
Clients Analytical tool Guide Using the Analytical tool for diagnosing and
troubleshooting common problems These documents are available at the site: www.cyberoam.com/cyberoam/product.htm
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Cyberoam Reports
Technical Support
You may direct all questions, comments, or requests concerning the software you purchased, your registration status, or similar issues to Customer care/service department at the following address: Corporate Office eLitecore Technologies Ltd. 904, Silicon Tower Off C.G. Road Ahmedabad 380015 Gujarat, India. Phone: +91-79-26405600 Fax: +91-79-26462200 Web site: www.elitecore.com Cyberoam contact: Technical support (Corporate Office): +91-79- 6400707 Email: [email protected] site: www.cyberoam.com Visit www.cyberoam.com for the regional and latest contact information.
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Cyberoam Reports
Typographic Conventions
Material in this manual is presented in text, screen displays, or command-line notation.
Item Convention Example
Server Machine where Cyberoam Software - Server component is installed
Client Machine where Cyberoam Software - Client component is installed
User The end user Username Username uniquely identifies the user of the system Topic titles Shaded font
typefaces Introduction
Subtitles Bold & Black typefaces Notation conventions
Cross references
Hyperlink in different color
refer to Customizing User database Clicking on the link will open the particular topic
Notes & points to remember
Bold typeface between the black borders
Note
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Cyberoam Reports
Introduction to Cyberoam Cyberoam is a complete Internet Management Solution software that enables Business houses, Educational institutes and other organizations to monitor and manage Internet access/usage. It also provides better Bandwidth management, increases Employee productivity and reduces legal liability associated with undesirable Internet content access. Cyberoam is designed to help, manage how employees use the Internet through monitoring and reporting. It will help in dealing with the lost productivity in a responsible manner that helps organization to maximize the benefits of the Internet as a valuable business resource. Robust Internet scheduling, filtering & blocking, allows you to protect your organization and maximize use of your assets. It helps to evaluate the traffic and regulate its flow through the Network in accordance with pre-established management policies. Cyberoam:
• Monitors incoming and outgoing traffic • Manages real Internet time • Monitors Web access • Manages User access • Restricts access
Cyberoam peeps into all the Web requests & responses and gathers the complete details on the each transaction between User and Server. The information gathered includes: 1. Time & day of the request & response 2. File type, Content type – accessed 3. Complete URL 4. Total Data uploaded/downloaded 5. Bandwidth utilized 6. Cache utilized 7. Volume of mails sent & received 8. History of all the requests
The gathered data can be used to monitor and analyze all the User activities. Cyberoam aggregates gathered data, stores it, and makes it available to you in the form of reports that you can view and download.
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Cyberoam Reports Introduction
Cyberoam Reports As the organization develops and implements resource usage policies using Cyberoam, three general phases are to be followed: 1. Monitor User activity 2. Analyze User activity 3. Manage User activity by implementing the refined controls Cyberoam provides extensive reports that can help to analyze all the User activities like sites surfed, amount of data transferred and surfing time, carried out by user, group and so on. A range of summary and detailed reports are available to assess and understand organizations Internet usage trends. Track and analyze traffic, site usage, people activity with Cyberoam reports. Use the Cyberoam Reporting module to: 1. Identify key trends 2. Track and analyze user activity 3. Measure and manage the effectiveness of Cyberoam policies
Reports can establish organization's Web browsing patterns, the source, destination and volume of e-mail traffic, and other ways organization is using its Internet connection, such as usage of audio services, cache efficiency reports. Wide variety of tabular and graphical reports can be generated to assist in analyzing data gathered. Cyberoam provides customizable reports which enables to answer your organization's most specific and challenging questions. By providing both pre-defined and customizable utilization reports, Cyberoam helps you pinpoint problems, assist in analysis and produce trending information. It all adds up to convenient, fast access to key information that allows you to monitor and report on performance, utilization as well as assess and plan for critical needs in the future. Reports in Cyberoam are grouped as follows: 1. Trends show Internet usage over a certain period of time in the graphical format. With Cyberoam
trends graphs, you can visualize and understand important web surfing trends across your organization.
2. Traffic Discovery reports all the detected applications and protocols used on your network in the
form of Traffic tree. These reports are useful in analyzing network traffic to identify the source of network problem and allows you to see which applications and/or users are responsible for congestion. Traffic Discovery reports will displayed only if Traffic Discovery module is enabled.
3. Cache reports can identify cache usage patterns, effectiveness and bandwidth
gained. Monitoring memory and cache usage helps in assessing system’s performance. It helps in knowing how much cache is utilized and when and occurrences of page faults.
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Cyberoam Reports Introduction
4. Audit Log report can identify what action was taken by whom and when. Audit Log reports will
displayed only if Audit log module is enabled. 5. Web Surfing reports gives the details of sites surfed by the various users along with the list of
frequently visited sites. These reports are further grouped Organization wise, Group wise and User wise i.e. from generalized to the specific. Administrators can drill down through Organization wise reports to find more information about the specific web surfing patterns of the individual User or can directly view the User wise web surfing report.
6. Internet Usage reports give the comprehensive details of Internet usage by all the users. It gives
the details of all the data transfer activities carried out by every user. With details based on Data transfer and sites visited Administrator can keep track of what is coming in and going out on Internet
7. Mail reports gives the information/statistics on the volume of the Email messages passing
through the system both in terms of quantity and size measured in bytes. Mail reports will displayed only if Mail Services module is enabled.
8. Printer Usage reports gives the details on how the printing facility is used i.e. number of pages
printed per user. Printer usage reports will displayed only if Printing Quota module is enabled.
Accessing Reports
Two ways to access reports: 1. After logging on to Cyberoam Web Management Console, click on the Reports link to open the
reports webpage in a new window
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Cyberoam Reports Introduction
2. Without logging on to Cyberoam, click on the Reports link to open the reports login page in a new window
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Cyberoam Reports Navigation controls
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Navigation controls
Select Report type
Click Report type Click Sub report type Click desired report from the menu.
To navigate from one report type to another, click the required report type.
Cyberoam Reports Navigation controls
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Select Date
Tailor the report by setting filters on data by arbitrary date range. Use the Calendar to select the date range of the report. Click Calendar
Click To Select Month list box Month << Previous year < Previous Month Today Today’s date > Next Month >> Next Year
Cyberoam Reports Navigation controls
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Select Report Format
Alternative reporting formats allow viewing statistics in the reporting style you prefer. Reports can be viewed in the following formats: Tabular Displays the selected report in the tabular format with clear explanation of each metric. Advantage of tabular format is, report can be sorted on different columns and one can drill down from general information to specific information. Graph Displays the selected report in easy to read/understand graphs. It is even possible to save or print the graph. Printable Opens a new window and displays the report in the printer friendly format. Report can be printed from File -> Print. CSV (Comma Separated Value) Exports and saves the report in CSV format. Report can be very easily exported to MS Excel and use all the Excel functionalities to analyze the data. Click the desired format.
Note Report will be displayed in tabular format, if the format is not selected
Cyberoam Reports Navigation controls
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Working with Report Icons
Report format for the report to be viewed can be changed even after the report selection is made. Reports can be viewed in printable format or can be printed or exported in CSV format for using it at a later stage. Many reports include a graph that represents the data presented in the report’s tables. Each of these functions is accessed by clicking the respective Icon in the report.
Icon How to use
Click to export the displayed report in CSV (Comma Separated Value) format
Click to view the report in Printable format. Select File -> Print to print the report.
Click to view displayed report in the form of graph
Sorting Columns in report
Many report columns can be sorted into ascending or descending order. To sort a report by any column, click on the column heading. The report is reordered by that column. To reverse the sorting order, click the column heading again.
Interpreting reports Cyberoam Reports Trends
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Interpreting reports Trends
Trends are the graphical representation of the historical data which can be used for analyzing the Internet usage pattern and predicting the future usage. This trends enable to plan future bandwidth requirements by following historical trends. Use to review: Web Surfing trends – shows which sites are accessed at most and when. Internet Access trends - shows when Internet usage is at its highest,enabling you to manage access more efficiently. Category trends – shows which category is accessed most Apart from the predefined Web Trends, customized web trends can also be generated for the specific duration. Similarly customized category trensa can also be generated for the the specific duration.
Web Trends
Web Trends track and report on hits i.e. surfing activity and displays the usage pattern over a period of time (hourly/weekly/monthly) in the form of graph. All Trends reports let you view information by organization or user or site wise within the user-selected time intervals.
Hourly Trends
Interpreting reports Cyberoam Reports Trends
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Screen elements Description
Trend by Generates the trends graph by the duration selected Select Hourly Each bar in the graph corresponds to hour in a day
Trend for Trend graph can be generated for 1. Organization - as a whole 2. User – for the top 3 users 3. Site – for the top 3 sites
Trend starting from Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified
Daily Hits – Organization wise
Displays total hits graph for the organization per hour for the current day X axis – Hours (Each bar in the graph corresponds to an hour of a day) Y axis – Number of hits per hour Legend sequence – Bar color, hour of a day – total hits
Similarly, graph for the previous day (Yesterday), past 7 days, 30 days and 365 days can also be generated. Past 7 days Trend graph displays the average hits per day per hour for last 7 days, Past 30 days Trend graph displays the average hits per weekday for last 30 days and Past 365 days Trend graph displays the average hits per month for last 365 days.
Interpreting reports Cyberoam Reports Trends
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Daily – Top 3 Users
Displays total hits graph for the top 3 Users per hour for the current day X axis – Hours (Each bar in the graph corresponds to an hour of a day) Y axis – Number of hits per hour per user Legend sequence – Bar color, hour of a day, User1 – total hits, User 2 – total hits, User 3 – total hits
Similarly, graph for the previous day (Yesterday), for past 7 days, past 30 days and 365 days can also be generated. Past 7 days Trend graph displays the average hits per day, per user for last 7 days, Past 30 days Trend graph displays the average hits per weekday, per user for last 30 days and Past 365 days Trend graph displays the average hits per month, per user for last 365 days.
Daily – Top 3 Sites accessed
Displays total hits graph for the top 3 sites accessed per hour for the current day X axis – Hours (Each bar in the graph corresponds to an hour of a day) Y axis – Number of hits per hour per site Legend sequence – Bar color, hour of a day, Site1 – total hits, Site 2 – total hits, Site 3 – total hits
Interpreting reports Cyberoam Reports Trends
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Similarly, graph for the previous day (Yesterday), Trend of past 7 days, Trend of past 30 days and 365 days can also be generated. Past 7 days Trend graph displays the average hits per hour, per site for last 7 days, Past 30 days Trend graph displays the average hits per weekday, per site for last 30 days and Past 365 days Trend graph displays the average hits per month, per site for last 365 days.
Interpreting reports Cyberoam Reports Trends
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Weekly Trends
Screen elements Description
Trend by Generates the trends graph by the duration selected Select Weekly Each bar in the graph corresponds to a day in a week
Trend for Trend graph can be generated for 1. Organization - as a whole 2. User – for the top 3 users 3. Site – for the top 3 sites
Interpreting reports Cyberoam Reports Trends
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Organization wise - Total Hits for past 7 days
Displays total hits graph for the organization in the past/last 7 days X axis – Week day (Each bar in the graph corresponds to a day in a week) Y axis – Number of hits per weekday Legend sequence – Bar color, Weekday, Total hits in a day
Similarly, graph to view the Trend of past 30 days and 365 days can also be generated. Past 30 days Trend graph displays the average hits per weekday and Past 365 days Trend graph displays the average hits per month.
Interpreting reports Cyberoam Reports Trends
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User wise - Total hits for past 7 days
Displays total hits graph for the top 3 users in the past/last 7 days X axis – Weekdays (Each bar in the graph corresponds to a day in a week) Y axis – Number of hits per weekday per user Legend sequence – Bar color, Weekday, User 1 – total hits, User 2 – total hits, User 3 – total hits
Similarly, graph to view the Trend of past 30 days and 365 days can also be generated. Past 30 days Trend graph displays the average hits per weekday, per user and Past 365 days Trend graph displays the average hits per month, per user.
Interpreting reports Cyberoam Reports Trends
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Site wise - Total hits for past 7 days
Displays total hits graph for the top 3 sites accessed in the past/last 7 days X axis – Week days (Each bar in the graph corresponds to a day in a week) Y axis – Number of hits per weekday per site Legend sequence – Bar color, Weekday, Site1 – total hits, Site 2 – total hits, Site 3 – total hits
Similarly, graph to view the Trend of past 30 days and 365 days can also be generated. Past 30 days Trend graph displays the average hits per weekday, per site and Past 365 days Trend graph displays the average hits per month, per site.
Interpreting reports Cyberoam Reports Trends
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Monthly Trends
Screen elements Description
Trend by Generates the trends graph by the duration selected Select Monthly Each bar in the graph corresponds to a month
Trend for Trend graph can be generated for 1. Organization - as a whole 2. User – for the top 3 users 3. Site – for the top 3 sites
Monthly Trend of Organization (Organization wise Monthly Trend)
Displays average hits graph for the organization, per month for the past 365 days X axis – Months (Each bar in the graph corresponds to a month in a year) Y axis – Average hits per month Legend sequence – Bar color, Month, average hits per month
Interpreting reports Cyberoam Reports Trends
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Monthly Trend of User (top 3) (User wise Monthly Trend)
Displays hits wise graph for top three users per month for the past 365 days X axis – Months (Each bar in the graph corresponds to a month in a year) Y axis – Average hits per month per user Legend sequence – Bar color, Month, User 1 – average hits, User 2 – average hits, User 3 – average hits
Monthly Trend for Sites (top 3) (Site wise Monthly Trend)
Displays hits wise graph for top three sites accessed per month for past 365 days X axis – Months (Each bar in the graph corresponds to a month in a year) Y axis – Average hits per month per site Legend sequence – Bar color, Month, Site 1 – average hits, Site 2 – average hits, Site 3 – average hits
Interpreting reports Cyberoam Reports Trends
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Customized Web Trends
Web trends track and report on the usage pattern for the selected duration in the form of graph. It shows organization, user, site wise and 1. Hourly usage trends 2. Weekly usage trends 3. Monthly usage trends
Hourly Trends
Screen elements Description
Customized Web Trends Trend by Generates the trends graph by the duration selected
Select Hourly Each bar in the graph corresponds to hour in a day
Trend for Trend graph can be generated for 1. Organization - as a whole 2. User 3. Site – for the top 3 sites 4. User & Site
User name (Only for User Trend and User & Site
Specify name of the user for whom the graph is to be generated Graph will display the surfing trend of the specified user.
Interpreting reports Cyberoam Reports Trends
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Trend) Enter ‘*’ if the graph for all the users is to be generated
Site name (Only for Site Trend and User & Site Trend)
Specify name of the site for which the graph is to be generated Graph will display the access trend of the specified site. Enter ‘*’ if the graph for the top 3 sites accessed is to be generated
Select start hour (Only for Sites Trend and User & site Trends)
Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified
Weekly Trends
Screen elements Description
Customized Web Trends Trend by Generates the trends graph by the duration selected
Select Monthly Each bar in the graph corresponds to a month
Trend for Trend graph can be generated for 1. Organization - as a whole 2. User 3. Site – for the top 3 sites 4. User & Site
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User name (Only for User Trend and User & Site Trend)
Specify name of the user for whom the graph is to be generated Graph will display the surfing trend of the specified user. Enter ‘*’ if the graph for all the users is to be generated
Site name (Only for Site Trend)
Specify name of the site for which the graph is to be generated Graph will display the access trend of the specified site. Enter ‘*’ if the graph for the top 3 sites accessed is to be generated
Select start hour (Only for Sites Trend and User & site Trends)
Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified
Number of Weeks Specify the total number of weeks for which the trend is to be generated Trend graph will be plotted for the specified number of weeks from the starting from the start date specified
Monthly Trend
Screen elements Description
Customized Web Trends Trend by Generates the trends graph by the duration selected
Select Monthly
Interpreting reports Cyberoam Reports Trends
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Each bar in the graph corresponds to a month
Trend for Trend graph can be generated for 1. Organization - as a whole 2. User 3. Site – for the top 3 sites 4. User & site
User name (Only for User Trend and User & Site Trend)
Specify name of the user for whom the graph is to be generated Graph will display the surfing trend of the specified user. Enter ‘*’ if the graph for all the users is to be generated
Site name (Only for Site Trend)
Specify name of the site for which the graph is to be generated Graph will display the access trend of the specified site. Enter ‘*’ if the graph for the top 3 sites accessed is to be generated
Select start hour (Only for Sites Trend and User & site Trends)
Trend graph will be plotted for the next 10 hours from the starting hour specified
Interpreting reports Cyberoam Reports Trends
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Category Trends
Category Trends track and report on category wise hits i.e. category wise surfing activity and displays the usage pattern in the form of graph. Trends reports let you view information organization or category wise within the user-selected time intervals.
Screen elements Description
Trend For Trend graph can be generated for 1. Organization - as a whole 2. Category – for the top 3 categories
Trend By (Only if Category option is selected in ‘Trend For’ field)
Generates the trends graph for the selected duration
Trend starting from (Only if Category option is selected in ‘Trend For’ field)
Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified
Interpreting reports Cyberoam Reports Trends
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Organization wise Category Trend
Daily Category wise Hits – Organization wise
Displays total hits pie chart category wise for the organization per hour for the current day
Similarly, pie chart for the previous day (Yesterday), past 7 days, 30 days and 365 days can also be generated. Past 7 days Trend displays the average hits per day per hour for last 7 days, Past 30 days Trend displays the average hits per weekday for last 30 days and Past 365 days Trend displays the average hits per month for last 365 days.
Interpreting reports Cyberoam Reports Trends
Elitecore Technologies Ltd. 34
Category wise Trend
Hourly Trends
Screen elements Description
Trend For Trend graph can be generated for 1. Organization - as a whole 2. Category – for the top 3 categories
Trend By (Only if Category wise option is selected in ‘Trend For’ field)
Generates the trends graph for the selected duration Select Hourly Each bar in the graph corresponds to hour in a day
Trend Starting from (Only if Category option is selected in ‘Trend For’ field)
Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified
Daily Category wise Hits
Displays total Category wise Hits graph per hour for the current day X axis – Hours (Each bar in the graph corresponds to an hour of a day) Y axis – Number of Hits per hour Legend sequence – Bar color, hour of a day – total hits
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Elitecore Technologies Ltd. 35
Similarly, graph for the previous day (Yesterday), past 7 days, 30 days and 365 days can also be generated. Past 7 days Trend displays the average hits per day per hour for last 7 days, Past 30 days Trend displays the average hits per weekday for last 30 days and Past 365 days Trend displays the average hits per month for last 365 days.
Weekly Trends
Screen elements Description
Trend For Trend graph can be generated for 1. Organization - as a whole 2. Category – for the top 3 categories
Trend By (Only if Category option is selected in ‘Trend For’ field)
Generates the trends graph for the selected duration Select Weekly
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Elitecore Technologies Ltd. 36
Each bar in the graph corresponds to hour in a day Trend Starting from (Only if Category option is selected in ‘Trend For’ field)
Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified
Category wise - Total Hits for past 7 days
Displays total Category wise Hits graph in the past/last 7 days X axis – Week day (Each bar in the graph corresponds to a day in a week) Y axis – Number of hits per weekday Legend sequence – Bar color, Weekday, Total hits in a day
Similarly, graph to view the Trend of past 30 days and 365 days can also be generated. Past 30 days Trend graph displays the average hits per weekday, per category and Past 365 days Trend graph displays the average hits per month, per category.
Monthly Trends
Interpreting reports Cyberoam Reports Trends
Elitecore Technologies Ltd. 37
Screen elements Description
Trend For Trend graph can be generated for 1. Organization - as a whole 2. Category – for the top 3 categories
Trend By (Only if Category option is selected in ‘Trend For’ field)
Generates the trends graph for the selected duration Select Monthly Each bar in the graph corresponds to hour in a day
Trend Starting from (Only if Category option is selected in ‘Trend For’ field)
Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified
Category wise Monthly Trend
Displays Category wise Average Hits graph per month for the past 365 days X axis – Months (Each bar in the graph corresponds to a month in a year) Y axis – Average hits per month Legend sequence – Bar color, Month, average hits per month
Interpreting reports Cyberoam Reports Trends
Elitecore Technologies Ltd. 38
Customized Category Trends
Category trends track and report on the category access pattern for the selected duration in the form of graph. It shows organization, user, site wise and 1. Hourly usage trends 2. Weekly usage trends 3. Monthly usage trends
Hourly Trends
Screen Elements Description
Customized Category Trends Trend by Generates the trends graph by the duration selected
Select Hourly Each bar in the graph corresponds to hour in a day
Trend for Trend graph can be generated for 1. Category – for top 3 categories 2. User & Category
User name (Only for Category Trend)
Specify name of the user for whom the graph is to be generated Graph will display the surfing trend of the specified user.
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Elitecore Technologies Ltd. 39
Enter ‘*’ if the graph for all the users is to be generated
Category name
Specify name of the category for which the graph is to be generated Graph will display the access trend of the specified category. Enter ‘*’ if the graph for the top 3 categories accessed is to be generated
Select start hour (Only for Hourly Trend)
Specify the time i.e. starting hour for trend to be plotted Trend graph will be plotted for the next 10 hours from the starting hour specified
Number of Weeks (Only for Weekly Trend)
Specify the total number of weeks for which the trend is to be generated Trend graph will be plotted for the specified number of weeks from the starting from the start date specified
Interpreting reports Cyberoam Reports Trends
Elitecore Technologies Ltd. 40
Weekly Trends
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Monthly Trend
Interpreting reports Cyberoam Reports Traffic Discovery
Elitecore Technologies Ltd. 42
Traffic Discovery Traffic discovery detects and identifies traffic running on a network and displays names of all the applications and protocols used on your network in the form of Traffic tree. Tree represents application traffic traveling inbound and outbound. Applications listed under WAN initiated column represent a request for data from external servers or responses of data from internal servers to outside requests. Applications listed under LAN initiated column represent the data being transmitted from outside servers to the LAN or requests for data from internal servers. The discovered traffic pattern is presented in terms of
1. Application name 2. User name 3. LAN IP Address
In addition to these classification, real time, historical and trend reports are useful in analyzing network traffic to identify the source of network problems. These reports allows you to see which applications and users are responsible for congestion.
Organization wise
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Application wise Data transfer details
Report columns Description
Report title Application wise Data transfer details Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Application Name Displays name of the Application Total Upload Displays data uploaded using the Application Total Download Displays data downloaded using the Application
Interpreting reports Cyberoam Reports Traffic Discovery
Elitecore Technologies Ltd. 44
LAN IP Address wise Data transfer details
Report columns Description
Report title LAN IP Address wise Data transfer details Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. LAN IP Address Displays LAN IP Address which has established the connection Total Upload Displays data uploaded by LAN IP Address Total Download Displays data downloaded by LAN IP Address
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Elitecore Technologies Ltd. 45
WAN IP Address wise Data transfer details
Report columns Description
Report title WAN IP Address wise Data transfer details Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. LAN IP Address Displays WAN IP Address which has established the connection Total Upload Displays data uploaded by WAN IP Address Total Download Displays data downloaded by WAN IP Address
Interpreting reports Cyberoam Reports Traffic Discovery
Elitecore Technologies Ltd. 46
Source Port wise Data transfer details
Report columns Description
Report title Source port wise Traffic details Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. LAN Port Number Displays LAN Port through which the connection was established Total Upload Displays data uploaded through LAN Port Total Download Displays data downloaded through LAN Port
Destination Port wise Data transfer details
Report columns Description
Report title Destination port wise Data transfer details Report date Report duration Report Icons Report will be displayed in the format selected
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Elitecore Technologies Ltd. 47
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. WAN Port Number Displays WAN Port through which the connection was established Total Upload Displays data uploaded through WAN Port Total Download Displays data downloaded through WAN Port
Protocol wise Data transfer details
Report columns Description
Report title Protocol wise Data transfer details Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Protocol Displays Protocol name Total Upload Displays data uploaded Total Download Displays data downloaded
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Elitecore Technologies Ltd. 48
User wise
User wise Data transfer details
Report columns Description
Report title User wise Data transfer details Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. User name Displays User name
Click to view Application wise data transfer by User
Total Upload Displays data uploaded by User Total Download Displays data downloaded by User
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Elitecore Technologies Ltd. 49
Application wise Data transfer by User
Report columns Description
Report title Application wise Data transfer details by User Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Application name Displays Application name Total Upload Displays data uploaded by User using the particular application Total Download Displays data downloaded by User using the particular application
Interpreting reports Cyberoam Reports Traffic Discovery
Elitecore Technologies Ltd. 50
User wise Data transfer details
Report columns Description
Report title User wise Data transfer details Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. User Name Displays User Name
Click to view LAN IP Address wise data transfer by User
Total Upload Displays data uploaded by User from particular IP address Total Download Displays data downloaded by User from particular IP address
Interpreting reports Cyberoam Reports Traffic Discovery
Elitecore Technologies Ltd. 51
LAN IP Address wise Data transfer by User
Report columns Description
Report title LAN IP Address wise data transfer by User Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. LAN IP Address Displays LAN IP Address Total Upload Displays data uploaded by User Total Download Displays data downloaded by User
Interpreting reports Cyberoam Reports Traffic Discovery
Elitecore Technologies Ltd. 52
User wise Data transfer details
Report columns Description
Report title User wise Data transfer details Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. User Name Displays User Name
Click to view WAN IP Address wise data transfer by User
Total Upload Displays data uploaded by User Total Download Displays data downloaded by User
Interpreting reports Cyberoam Reports Traffic Discovery
Elitecore Technologies Ltd. 53
WAN IP Address wise Data transfer by User
Report columns Description
Report title WAN IP Address wise data transfer by User Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. WAN IP Address Displays WAN IP Address Total Upload Displays data uploaded by User Total Download Displays data downloaded by User
Interpreting reports Cyberoam Reports Cache
Elitecore Technologies Ltd. 54
Cache Cache reports allows Administrator to monitor the amount cache used. Administrator can use this information to determine:
Whether to increase or decrease the cache size? Whether cache is utilized optimally or underutilized? How much Bandwidth is gained? How much cache was used in the last week/month/year?
Cache reports are categorized into: 1) System Usage and 2) Cache Statistics
System usage
CPU utilization
Displays the Cache CPU utilization over a period of time i.e yearly, monthly, weekly and daily utilization. In addition, shows the maximum and average usage. X axis – Hours Y axis – % usage Blue color – Cache % CPU usage
Page faults
Page faults occur when the system is not able to locate the requested data in the cache. Page faults graph displays the fault rate (number of page faults per minute) occurred over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average usage.
Interpreting reports Cyberoam Reports Cache
Elitecore Technologies Ltd. 55
X axis – Hours Y axis – Page fault rate Blue color – Cache Page faults
Cache Disk space utilization
Displays how much disk space is used over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average usage. X axis – Hours Y axis – Disk space in Bytes Blue color – Cache data
Summary report
Displays the cache usage summary for the selected time period. Time selection options available are: 1) Daily 2) Yesterday 3) Weekly 4) Monthly 5) Yearly
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Elitecore Technologies Ltd. 56
Cache statistics
Percentage Bandwidth Gain
Displays how much bandwidth is gained i.e. how much data is served from Cache, over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average gain. X axis – Hours/Days/Months Y axis – % Gain Blue color – Bandwidth Gain
Interpreting reports Cyberoam Reports Cache
Elitecore Technologies Ltd. 57
Cache Efficiency
Displays the cache efficiency i.e. how much data is served from Cache versus total pages served, over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average gain. X axis – Hours/Days/Months Y axis – Bits/Sec Blue color – Total pages served Orange color – Pages served from Cache
Median Service Time
Displays the time taken by DNS to solve the name query and serve the page, over a period of time i.e yearly, monthly, weekly and daily. In addition, shows the maximum and average gain. X axis – Hours/Days/Months Y axis – Time in millisecs Blue color – HTTP service Orange color – DNS service time
Summary report
Displays the cache statistics summary for the selected time period. Time selection options available are: 1) Daily 2) Yesterday 3) Weekly 4) Monthly 5) Yearly
Interpreting reports Cyberoam Reports Web Surfing reports
Elitecore Technologies Ltd. 58
Web Surfing reports This is a fast way to see if your users are focusing on what they should be accessing on the Internet. It also shows what types of sites individual users or groups of users are visiting. Web Surfing reports gives details Organization, Group or User wise. Web Surfing reports also provides details on attempts made to access blocked sites and users who are trying to access blocked sites.
Screen Elements Description
Select Date Start and End date Specifies Report period
Select start & end date for the report using Calendar. Refer to Select Date for details
Report format Select the report format from the following format
Tabular Graph Printable CSV Refer to Report Format fro details
Today’s Report Click to view current date report Reports list Click report link to view
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Elitecore Technologies Ltd. 59
Reports Description
Organization Top 10 sites (Visit wise) Displays top ten sites requested/visited
Click linked data (site name) to view list of users with the request counts for the selected site
Top 10 sites (Data transfer wise) Displays top ten sites from which the maximum amount of bytes transfer was requested Click linked data (site name) to view user wise data transfer details for the selected site
Top 10 Contents (Hit wise) Displays top ten content-types requested Click linked data (content-type) to view the list of users with the request counts for the selected content type
Top 10 Contents (Data transfer wise) Displays top ten content-types, data transferred Click linked data (content-type) to view user wise data transfer details for the selected site i.e. list of users consuming most of the bandwidth
Top 10 Categories (Hit wise) Displays top ten frequently accessed categories Click linked data to view user wise details
Top 10 Categories (Data transfer wise)
Displays top ten categories from which maximum amount of bytes transfer was requested Click linked data to view user wise details
Group Site Visit Displays Group wise request count
Click the linked data (group name) to view the user wise request counts
HTTP Data transfer Displays Group wise data transfer measured in bytes Click the linked data (group name) to view the user wise data transferred
HTTP hits by Content hits Displays Group wise content-type request counts Click the linked data (group name) to view the user wise request counts
HTTP data transfer by Content Displays Group wise content-type transfered Click the linked data (group name) to view the user wise content-type transfered
Categories (Hit wise) Displays Group wise request count for all the categories Click the linked data (group name) to view the user wise request counts
Categories (Data Transfer wise) Displays Group wise data transfer measured in bytes for all the categories
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Click the linked data (group name) to view the user wise data transferred
Group wise Exclusive Displays the group wise summary Refer Group wise Exclusive report for details
Group wise Customized User Site Visit
Displays Sites requested For details refer to Site visit report
HTTP Data transfer Displays User names who have requested data transfer For details refer to HTTP Data transfer report
HTTP Hits by Content type Displays User names who have requested content types For details refer to HTTP Content type - Requests report
HTTP Data transfer by Content type Displays Content types-data transfer requests For details refer to HTTP Content type - Data transfer wise report
HTTP Hits by Categories Displays user wise requests for all the categories For details refer to HTTP Hits by Categories
HTTP Data transfer by Categories Displays user wise data transfer for all the categories For details refer to HTTP Hits by Categories
Group wise Exclusive report
Displays the User wise surfing details for all the users defined in the selected group
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Report columns Description
Report title Exclusive Web surfing report Report date Report duration Report Icons Report will be displayed in the format selected
To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
User name User name with which User has surfed Date Surfing data and time URL URL accessed Data transfer Total data transferred from the URL Requests Total requests for the URL
Group wise Customized Report
Displays the User wise surfing details for all the users defined in the selected group for the seleected number of sites
Report columns Description
Report title Customized Web surfing report Sr No Serial number Name of the person User name Surfing time Total time the user has surfed in Hours:Minutes
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Name of Uploaded files Uploaded file names Uploaded data volume Total uploaded data in Bytes Downloaded data volume Total downloaded data in Bytes Top 3 sites Top 3 sites surfed by the user & number of hits/per site
User wise
Site visit report
Report columns Description
Report title Top Users Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Drill down the report to view the Site wise Request report for the selected User
User name link User name Click User name to display Site wise Request report
Number of requests Number of times the Request was placed by the User Show all button Displays all the Users
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Site wise Request
Report columns Description
Report title Top Sites for User Report date Report duration User name User name Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Drill down the report to view the Request wise Summary report for the selected User
Site name Site Requested/visited Number of requests Number of times the Site was requested/visited by the selected User
Click Number of requests to view Request wise Summary report for the User
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Request wise Summary report
Report columns Description
Report title Request wise Summary report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format
Select the format for the drilled down report.
URL Path Visited/requested URL path No. of Requests Number of times the URL was requested Date Date and time of request
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Elitecore Technologies Ltd. 65
HTTP Data transfer
Report columns Description
Report title Top Users by Data transfer report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Drill down the report to view the Site wise Data transfer report for the selected User
User name link
User name Click User name to view Site wise Data transfer for the selected User
Data transfer Click to change the display order
Total data transferred from the URL by the User
Show all button Displays all the User
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Site wise Data transfer
Report columns Description
Report title Site for User (By Data transfer) report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Drill down the report to view the Data transfer Summary report for the selected User
Site name link Site from which data was transferred Data transfer Total data transferred from the site by the User
Click Data transfer to view Data transfer Summary report
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Data transfer Summary
Report columns Description
Report title Data transfer Summary report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. URL Path Visited/requested URL path Data transfer Total data transferred from the URL Date Date and time of transfer
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Elitecore Technologies Ltd. 68
HTTP hits by Contents
Report columns Description
Report title Content type – Requests report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Drill down the report to view the Content-type wise - Requests report for the selected User
User name link
User name Click User name to display Content-type wise – Requests report
Number of requests Number of times the content type was requested Show all link Displays all the Users
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Content-type wise – Requests
Report columns Description
Report title Content-type wise – Requests report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Drill down the report to view the Content-type wise - Requests summary report for the selected User
Content type Requested Content type Number of requests
Number of times the Content type was requested Click Number of requests to display Content type wise - Requests Summary report
Show all button Displays all the Users
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Content type wise – Requests Summary
Report columns Description
Report title Content type wise - Requests Summary report Report date Report duration User name User name Content type Requested Content type URL Path URL Path Date Time and Date of Request Hits Number of requests
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HTTP Hits by Categories
Report columns Description
Report title Categories Visits Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. User name link Users who have requested for all categories
Click to view Category wise Requests report
Number of requests Number of times the Request was placed by the User Click to view Site wise Request report
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Elitecore Technologies Ltd. 72
Category wise Requests
Report columns Description
Report title Category wise Requests Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Category name Displays Category requested by the selected User No. of Requests Number of times the Request was placed by the User for the Category
Click to view Sitewise Requests for the selected Category and User report
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Sidewise Requests for Category & User
Report columns Description
Report title Site wise Requests for Category & User Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Site name List of Sites requested by User for the selected Category
Click to view User wise Request for Site report
Number of requests Number of times the Request was placed by User for the selected site Click to view Request wise Summary report
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Elitecore Technologies Ltd. 74
User wise Requests for Site
Report columns Description
Report title User wise Requests for Site Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. User Name List of all the Users who have requested the selected Site
Click to view Site wise Request report
No. of requests Number of times the Request was placed by User for the selected site Click to view Request wise Summary report
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Elitecore Technologies Ltd. 75
HTTP Data transfer by Categories
Report columns Description
Report title User wise Data transfer Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. User name Users who have requested for all categories
Click to view Category wise Data transfer report
Data transfer Total data transferred by the User Click to view Site wise Data transfer report
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Category wise Data transfer
Report columns Description
Report title Category wise Requests Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Category name Displays Category requested by the selected User Data transfer Data transferred by User
Click to view Sitewise Data transfer by User for the selected Category report
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Site wise Data transfer by User & Category
Report columns Description
Report title Site wise Data transfer by User & Category Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Site name List of Sites from which data transfer was requested by User for the
selected Category Click to view User wise Data transfer for Site report
Data transfer Total Data transferred by User for the selected site Click to view Data transfer Summary report
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User wise Data transfer for Site
Report columns Description
Report title User wise Data transfer from Site Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. User Name List of all the Users who have requested data transfer from the selected
Site Click to view Site wise Data transfer report
Data transfer Total data transferred by User for the selected site Click to view Data transfer Summary report
Interpreting reports Cyberoam Reports Web Surfing – Blocked Attempts report
Elitecore Technologies Ltd. 79
Web Surfing – Blocked Attempts report
Top 10 Blocked Sites (Visit wise)
Interpreting reports Cyberoam Reports Web Surfing – Blocked Attempts report
Elitecore Technologies Ltd. 80
Report columns Description
Report title Blocked Sites by Number of Attempts Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Site name link Site name
Click to view User wise Attempts for the selected site
Number of Attempts Total number of times the attempt was made to access the site
User wise Attempts for Site
Report columns Description
Report title Users Attempting to access Site Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. User name User name
Click to view Site wise Attempts by the selected User
Interpreting reports Cyberoam Reports Web Surfing – Blocked Attempts report
Elitecore Technologies Ltd. 81
Number of Attempts Total number of times the attempt was made by the user to access the selected site Click to view Attempts details made by user for the selected site
Show all button Displays all the Users
Site wise Attempts by User
Report columns Description
Report title Site wise Attempt by User Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Site name link Site name Number of Attempts Total number of times the attempt was made to access the selected site
Click to view Attempts details
Show all button Displays all the Users
Interpreting reports Cyberoam Reports Web Surfing – Blocked Attempts report
Elitecore Technologies Ltd. 82
Attempts details by User for Site
Report columns Description
Report title Attempt details Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. URL Path Visited/requested URL path Date Date and time of attempt No. of Attempts Total number of times the access to URL was attempted
Interpreting reports Cyberoam Reports Web Surfing – Blocked Attempts report
Elitecore Technologies Ltd. 83
Top 10 Blocked Categories (Hit wise)
Report columns Description
Report title Blocked Categories by Number of Attempts Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Category Category name
Click to view User wise Attempts for the selected Category
Number of Attempts
Total number of times the attempt was made to access the sites from the category Click to view Site wise Attempts for Category
Interpreting reports Cyberoam Reports Web Surfing – Blocked Attempts report
Elitecore Technologies Ltd. 84
User wise Attempts for Category
Report columns Description
Report title Users attempting to access Category Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. User name User name
Click to view Category wise Attempts by the selected User
Number of Attempts Total number of times the attempt was made by the user to access the selected site Click to view Attempts details made by user for the selected Category
Interpreting reports Cyberoam Reports Web Surfing – Blocked Attempts report
Elitecore Technologies Ltd. 85
Category wise Attempts by User
Report columns Description
Report title Category wise Attempt by User Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Category Category name Number of Attempts Total number of times the attempt was made to access the category
Click to view Site wise attempts by user for the selected category
Interpreting reports Cyberoam Reports Web Surfing – Blocked Attempts report
Elitecore Technologies Ltd. 86
Site wise attempts by user for category
Report columns Description
Report title Site wise Attempt by User for category Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Site name Site name
Click to view User wise Attempts for site
Number of Attempts Total number of times the attempt was made to access the category Click to view Attemps details
Interpreting reports Cyberoam Reports Web Surfing – Blocked Attempts report
Elitecore Technologies Ltd. 87
Top 10 Blocked Users (Hit wise)
Report columns Description
Report title Users attempting to access blocked sites Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. User name User name
Click to view Category wise Attempts by User
Number of Attempts Total number of times the attempt was made to access the blocked sites Click to view Attemps details
Interpreting reports Cyberoam Reports Customized Web Surfing report
Elitecore Technologies Ltd. 88
Customized Web Surfing report
Search
The Search facility enables you to concentrate on the information that you particularly want to see. Search makes it easier to search for people i.e. user & group and sites accessed by the user. When you use Search, you can specify several search criteria. For example, you can search for users by name, group in which he/she is defined, time, specific period and sites which user has accessed. You can even search for user name containing specific alphabet. You can search for a specific user and view the summary or detailed report of the user web surfing activity i.e. site name, number of hits and total data transferred from the site.
Search criteria fields Description
Start and End date & time Search period Use Calendar to select the search dates
Search Type Summary Displays the summary of the search result Details Displays the detailed search result Search Engine Displays the search result if the specified user has used Google
search engine to search any information. Category Search for Specify the search criteria
Available criteria User Group
Interpreting reports Cyberoam Reports Customized Web Surfing report
Elitecore Technologies Ltd. 89
User name (Only if Search criteria is ‘User’)
Specify the user name for whom the information is to be searched within the selected time period Searches for the string specified i.e. if ‘A’ is specified the result will display all the user names starting with ‘A’ or containing ‘A’
Group name (Only if Search criteria is ‘Group’)
Select the group from the list for which the information is to be searched within the selected time period
Site name (Only if Search criteria is ‘Details’)
Specify the site name for which the information is to be searched within the selected time period Searches for the string specified i.e. if ‘A’ is specified the result will display all the sites starting with ‘A’ or containing ‘A’
Catgory name (Only if Search criteria is ‘Category’)
Specify the category name for which the information is to be searched within the selected time period Searches for the string specified i.e. if ‘A’ is specified the result will display all the sites starting with ‘A’ or containing ‘A’
Interpreting reports Cyberoam Reports Internet Usage
Elitecore Technologies Ltd. 90
Internet Usage Internet usage report is the comprehensive analysis of Internet usage by all the users. It gives the details of all the data transfer activities carried out by every user. With details based on Data transfer and sites visited Administrator can keep track of what is coming in and going out on Internet. Report generated gives details based on Organization, Package or User.
Reports Description
Organization Date wise usage Displays date wise Internet usage report Top 10 Users (Data transfer wise)
Displays top 10 users who have requested maximum data transfer during the specified period. Click the linked data (User name) to view the date wise data transfer details for the selected user
Top 10 Surfing time Users Displays top ten Users who had used maximum surfing time during the specified period. It displays total surfing time of individual Users Click the linked data (User name) to view the date wise surfing time details for the selected user
Top 10 Groups by Data transfer wise
Displays top ten groups from which maximum data transfer was done Click the linked data (User name) to view the date wise data transfer and surfing time details for the selected user
Top 10 Surfing time Groups Displays top ten groups which had used maximum of surfing time
Interpreting reports Cyberoam Reports Internet Usage
Elitecore Technologies Ltd. 91
Click the linked data (User name) to view the date wise surfing time details for the selected user
Group Group wise Data transfer Displays group wise data transfer details
Click the linked data (group name) to view the user wise data transfer details for the selected group
Group wise Surfing time Displays group wise surfing time details Click the linked data (group name) to view the user wise surfing time details for the selected group
Group wise Exclusive Displays the group wise summary Refer Group wise Exclusive report for details
User Userwise Data transfer Displays details of Data transfer
For detail refer to User wise Data transfer report
Userwise Surfing time Displays details of Surfing time used by Users For details refer to User wise Surfing time report
Interpreting reports Cyberoam Reports Internet Usage
Elitecore Technologies Ltd. 92
Group wise Exclusive report
Displays the user wise surfing details for all the users defined in the selected group
Report columns Description
Report title Exclusive Internet Usage report Report date Report duration Report Icons Report will be displayed in the format selected
To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
User name User name with which User has surfed Date Session date Start time Session start time Stop time Session stop time Used time Total Session time, represented in Hours & minutes IP address IP address from where User had logged on Download Bytes Data Downloaded by the User Upload Bytes Data uploaded by the User Data transfer Total data transferred (Uploaded + Downloaded) by the User
Interpreting reports Cyberoam Reports Internet Usage
Elitecore Technologies Ltd. 93
User wise
User wise Data transfer
Report columns Description
Report title User wise Data transfer Report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Username Click to change the display order
User name Click User name link to view User wise – Date wise Data transfer report
Data download Click to change the display order
Data Downloaded by the User
Data Upload Click to change the display order
Data uploaded by the User
Data transferred Click to change the display order
Total data transferred (Uploaded + Downloaded) by the User
Percentage Data transfer used
Percentage used from the total usage
Interpreting reports Cyberoam Reports Internet Usage
Elitecore Technologies Ltd. 94
User wise - Date wise Data transfer report
Report columns Description
Report title User wise - Date wise Data transfer Report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Date
Usage date Click Date to view the User Session wise Internet Usage report
Data download Data Downloaded by the User on the particular date Data Upload Data uploaded by the User on the particular date Data transferred Total data transferred (Uploaded + Downloaded) by the User on the
particular date Used time Total time used by the User on the particular date
Interpreting reports Cyberoam Reports Internet Usage
Elitecore Technologies Ltd. 95
User wise Session wise Internet Usage report
Report columns Description
Report title User Session wise Internet Usage Report Date Report date IP Address IP address from which User had logged in Live IP Address Live IP address, if user is using live IP address for surfing Start time Session start time Stop time Session stop time Used time Session time Data Download Data Downloaded during the session Data Upload Data uploaded during the session Data transfer Total data transferred (Uploaded + Downloaded) during the session
Interpreting reports Cyberoam Reports Internet Usage
Elitecore Technologies Ltd. 96
User wise Surfing report
Report columns Description
Report title User wise Surfing time report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. User name link
User name Click User name to view User wise - Date wise Surfing time report
Time Usage (Hours : Minutes)
Total time used by the User, represented in Hours & minutes
Interpreting reports Cyberoam Reports Internet Usage
Elitecore Technologies Ltd. 97
User wise – Date wise Surfing time
Report columns Description
Report title User wise - Date wise Surfing time report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
Next report format Select the format for the drilled down report. Date
Surfing date Click Date to view User Session wise Internet Usage report
Surfing time Total hours surfed on the particular day, represented in Hours :Minutes
Interpreting reports Cyberoam Reports Customized Internet Usage reports
Elitecore Technologies Ltd. 98
Customized Internet Usage reports
Search
The Search facility enables you to concentrate on the information that you particularly want to see. Search makes it easier to search for people i.e. user & group, and IP address of the user. When you use Search, you can specify several search criteria. For example, you can search for users by name, group in which he/she is defined and specific period and time. You can even search for user name containing specific alphabet. Search result gives the complete Internet Usage report i.e. surfing time and data transferred per session based on the specified search criteria
Search criteria fields Description
Start and stop date & time Search period Use Calendar to select the search dates
Search for Specify the search criteria Available criteria User Group
User name (Only if Search criteria is ‘User’)
Specify the user name for whom the information is to be searched within the selected time period Searches for the string specified i.e. if ‘A’ is specified the result will display all the sites starting with ‘A’ or containing ‘A’
Group name (Only if Search criteria is ‘Group’)
Select the group from the list for which the information is to be searched within the selected time period
IP Address Specify the IP address for which the information is to be searched within the selected time period
Interpreting reports Cyberoam Reports Customized Internet Usage reports
Elitecore Technologies Ltd. 99
Interpreting reports Cyberoam Reports Printer Usage
Elitecore Technologies Ltd. 100
Printer Usage
Reports Description
Organization Organization wise usage Displays date wise printer usage Top 10 Users Displays top ten users in the organization who have used
printer service maximum number of times Click the linked data (user name) to view the date wise printer usage for the selected user
Group wise Group wise Printer usage Displays date wise printer usage
Click the linked data (group name) to view the user wise printer usage for the selected group
User wise Userwise Printer usage Displays user wise printer usage
Click the linked data (user name) to view the date wise printer usage for the selected user
User wise Printer Usage
Interpreting reports Cyberoam Reports Printer Usage
Elitecore Technologies Ltd. 101
Report Columns Description
Report title Printer Usage report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
User name
Name of the user who has used printer Click to view User wise - Date wise usage report
No. of pages Number of pages printed by the user Percentage of total used Percentage used
User wise - Date wise usage report
Report Columns Description
Report title Printer Usage report Report date Report duration Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
User name Name of the user who has used printer
Interpreting reports Cyberoam Reports Printer Usage
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Date
Date on which printer was used Click Date to view the Printer usage summary report for the selected user
No. of pages Number of pages printed by the user on the particular date Percentage of total used Percentage used
Printer Usage Summary report
Report Columns Description
Report title Printer Usage Summary report Report date Report date User name Name of the user who has used printer Report Icons Report will be displayed in the format selected
If the selected format is Tabular, then you can view the same report in other format also. To view report in any other format, click on the respective Icon. Report will be displayed in the new window Refer to Working with Icons for details
IP address IP address from where the print command was issued Print time Time when the print command was issued No. of pages Number of pages printed by the user on the particular date Document name Name of the document printed
Interpreting reports Cyberoam Reports Mail
Elitecore Technologies Ltd. 103
Mail Mail reports gives the information/statistics on the volume of the Email messages passing through the system both in terms of quantity and size measured in bytes. Mail reports will displayed only if Mail Services module is enabled.
Reports Description
Organization wise Displays date wise total mails sent and size User wise Displays user wise total mails sent and size Top 10 Senders by Quantity Displays top ten Email address from where maximum
number of mails were sent Top 10 Senders by Size Displays top ten Email address from where maximum
sized of mails were sent Top 10 Receivers by Quantity
Displays top ten Email address which received maximum number of mails
Top 10 Receivers by Size Displays top ten Email address which received maximum sized mails
Interpreting reports Cyberoam Reports Audit Log
Elitecore Technologies Ltd. 104
Audit Log Displays the log details for the specified duration. It helps in knowing who did what and when i.e actions taken by the administrators of the server.
Interpreting reports Cyberoam Reports Customized Audit log report
Elitecore Technologies Ltd. 105
Customized Audit log report
Search
The Search facility enables you to concentrate on the information that you particularly want to see. When you use Search, you can specify several search criteria. For example, you can search for users by action and IP address. Search result gives the detailed report i.e. who took what action and when and from which IP address, based on the specified search criteria
Search criteria fields Description
Start and stop date Search period Use Calendar to select the search dates
Action by Specify the user name for whom the information is to be searched within the selected time period
IP Address Specify the IP address for which the information is to be searched within the selected time period
Interpreting reports Cyberoam Reports Customized Audit log report
Elitecore Technologies Ltd. 106
Manage Reports Notification Cyberoam allows scheduling generation of certain predefined/proactive reports at regular interval and then automatically email them to the specified users.
Reports Description
Mail Server Address Specify Mailserver IP address ie. Mail host IP address which is to be used to distribute reports
Update button Updates and saves the mail server settings Report name Displays list of reports which can be scheduled for automatic
generation and mailing. Click the report to be configured
Frequency Displays report generation and mailing schedule Email Displays receiver’s email address
Interpreting reports Cyberoam Reports Customized Audit log report
Elitecore Technologies Ltd. 107
To schedule report generation click the required report. It will open the following screen:
Screen Elements Description
Update Report Notification Email frequency Specify when you want to run the report and send from
the options Daily, Weekly and Never From Specify sender’s email address To Specify receiver’s e-mail address CC Specify receiver’s e-mail address BCC Specify receiver’s e-mail address Subject Specify a message title Save button Saves the configuration Cancel button Cancels current operation
Interpreting reports Cyberoam Reports Customized Audit log report
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List of reports which can be scheduled: Category wise Trends – Displays Category wise Hits in the form of pie chart.
Google search Keywords – Displays the Keywords searched in Google along with the user name who performed search and time of search.
Blocked Categories – Displays total number of attempts for blocked categories
Application wise Traffic details – Displays application wise data transferred.