zed-miba forum industry standards for airline employees personal and duty travel through membership...

ZED-MIBA Forum

Industry Standards for Airline Employees Personal and Duty Travel

Through membership in ZED-MIBA Forum (ZMF)

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Will ZMF membership work for you? Do you want to connect with airlines to offer

reduced rate travel for your employees? Do you spend a lot of time requesting ID tickets

for your employees? Would you like to reduce your administrative

costs? Would you like to harmonize agreements with

industry partners?

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If you said “YES” to any of these questions, then answer for your company may be …

ZEDMIBA Forum

Full detailed application conditions in « how to participate to ZMF ? » section

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ZMF provides … An Interline Staff Travel

Agreement (ISTA) Participants can bilaterally

concur with other Participants, as they choose for personal and/or duty travel

A flexible program which provides Ability to connect with

industry partners to offer reduced rate travel to your people

Simplified administration

Based on easy to calculate flat rate service charges applicable to Nine mileage bands Three fare levels for leisure

travel Three fare levels for duty

travel Other duty travel discount

options Two classes of service Two reservations status

options Two fulfillment options (Self-

ticketing (IET) or Transporting Airline Ticketing (NIET))

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Objectives of ZMF

To provide industry standards for interline ID travel

To harmonize procedures to reduce administrative costs associated with ID travel

To provide infrastructure and mechanisms to enable members to travel on other airlines

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Eligible CompaniesAn airline may either qualify as a: full member (be an airline operating scheduled air passenger

transportation services available for Members use)or associate member (be an airline operating air transportation

services which are not available for Members’ use under the operating carrier’s own code (with the intent to include Cargo, Charter Airlines and scheduled passenger airlines whose inventory may or may not be controlled by a Full Member(s).)

To be eligible for ZMF membership, an airline must comply with articles A.1 or A.2 of the Interline Staff Travel Agreement (more details p.17 & 18)

Any ZMF participating airline may bilaterally include its subsidiary, affiliate, or franchisee companies (S/A/F), upon bilateral agreement.

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Personal TravelEligible Travelers -

Mandatory ZMF participants for leisure travel must

agree to accept Category A travelers, which comprise: Active employees of the ZMF participating airline and

any bilaterally agreed S/A/F Retired employees of the ZMF participating airline and

any bilaterally agreed S/A/F Spouse of the employee/retiree Children, under 24 years of age, of the employee/retiree

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Personal Travel Eligible Travelers - Optional

ZMF participants for leisure travel may bilaterally agree to accept other Eligibile Categories, limited to:

Children, 24 years of age and over, of employee/retiree Parents of employee/retiree Sisters and brothers of employee/retiree Travel partner of employee/retiree

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Personal or Duty Travel Fares

Uniform fares are charged based on Ticketed Point Mileage (TPM) within 9 fixed distance zones

The final cost of the journey is the sum of the fares for each individual coupon plus all applicable taxes, fees, and charges (TFC). Only TFC paid to a government and/or airport authority may be

collected (fuel surcharge is not collected) Child and Infant discounts apply

Travel by children (age 2-11, inclusive) is at 67% of the applicable adult fare, plus applicable taxes & fees

Travel by infants (birth to 23 months, inclusive), not occupying a seat, is at no fare, plus applicable taxes & fees

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Personal Travel Space-Available ZED (R2) or confirmed (R1) Fares

ZMF participants for leisure travel have the option to bilaterally agree with other members using stand-by and/or confirmed fares; Economy and/or Business class (fares are being revised once a year upon market evolution)

Economy and/or Business

ZED low (fare basis) ZED medium (fare basis) ZED high (fare basis)

1 - 450 Y(C)IDZL1R2(/R1) Y(C)IDZM1R2(/R1) Y(C)IDZH1R2(/R1)









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(*) Y = Economy (C = Business) – ID = Industry Discount- ZM = Zed Medium - « 2 » = zone 2 R = leisure- 2 = space-available (1 = confirmed)

(*)

Duty or Crew Deadheading travelConfirmed MIBA Zone Fares

ZMF participants for duty (S1) or crew-positioning (C1) travel have the option to bilaterally agree with other members using different confirmed fares; Economy and/or Business class (fares are being revised once a year upon market evolution)

Economy and/or Business

MIBA low (fare basis) MIBA medium (fare basis) MIBA high (fare basis)

1 - 450 Y(C)IDML1S1 Y(C)IDMM1S1 Y(C)IDMH1S1









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Duty TravelOther discount options

ID50S1 (50% discounted off the highest applicable unrestricted fare, confirmed space travel in business class or economy class)

ID50C1 (50% discounted off the highest applicable unrestricted fare, confirmed space travel in business class or economy class – for Crew Deadheading ONLY)

ID00S2 (100% discount, space-available travel in business class or economy class)

ID00S1 (100% discount, confirmed travel in business class or economy class)

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Standardized Ticketing

ZMF participants may select one of the following 2 options for standardized ticketing: IET (self-ticketing) NIET (ticketing by the operating carrier)If the member opts for IET, tickets must be issued in accordance with IATA Resolution 788 and Recommended Practice 1788, in addition to the requirements listed in the ISTA Agreement. These include:

Fare Basis Code Tour Code Box Passenger Type Code, Ticket Designator Standardized fares

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ZMF Forum

How to participate in ZMF?

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How to participate in ZMF? Apply to become a member of the

ZED-MIBA Forum (ZMF)The ZED-MIBA Forum is an umbrella organization consisting of most carriers (all alliances, independent, cargo ), ZMF enables members to concur for personal and/or duty travel

Participation in ZMF does not mean a Member will automatically have agreements with every other ZMF MembersIndividual Members will need to evaluate bilateral concurrences based on their own business models and policy

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Are you an airline operating scheduled air passenger transportation

services you may offer to other ZMF Members?

If yes, you can become a Full Member

Are you an airline operating air transportation services (e.g. cargo,

charter)? If yes, you can become an Associate Member

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Full Member Requirements: article A.1 of the Interline Staff Travel Agreement

Airline must: Be an airline operating scheduled air passenger

transportation services available for Members use. Be able to accept Eligible Person(s) in accordance with

this Agreement. Have a concurrence with at least one Full Member. Pay the annual membership fee and other fees agreed

by the Members. Possess a corporate e-mail address for official

communication. File its fares in accordance with Appendix Fares. Recognize and observe the principles of relevant IATA

Resolutions and Recommended Practices, even if not a member of the International Air Transport Association (IATA).

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Associate Member Requirements: article A.2 of the Interline Staff Travel Agreement

Airline must: Be an airline operating air transportation services which

are not available for Members’ use under the operating carrier’s own code (with the intent to include Cargo, Charter Airlines and scheduled passenger airlines whose inventory may or may not be controlled by a Full Member(s).)

Have a concurrence with at least one Full Member. Pay the annual membership fee and other fees agreed

by the Members. Possess a corporate e-mail address for official

communication. Recognize and observe the principles of relevant IATA

Resolutions and Recommended Practices, even if not a member of the International Air Transport Association (IATA).

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Procedures for Participation

Contact the Member Service Centre (MSC) to obtain acceptance procedures, at: [email protected]

Submit the following to the MSC: A completed Application Form Two signed originals of the ZMF Signature

Document Pay the subscription fee

As indicated on the invoice delivered by the MSC

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mailto:[email protected]

Further.. Upon confirmation that the payment has been received by MSC, the interested airline will be considered an applicant.Log-in and password will be provided for access to the Member Section on the website.

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What happens next

MSC will notify all ZMF Members of the new ZMF Applicant

ZMF Applicant and ZMF participants are then free to contact each other to negotiate a bilateral concurrence Once an Applicant has its first ISTA concurrence, both

parties must confirm the concurrence to the MSC The Applicant then becomes a ZMF Member and

a ZMF participant In due course, you will receive an original of the

Signature document, countersigned by the ZMF Leader, for your files

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ZMF Forum

Other valuable information

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ZMF Forum

ZMF Forum was established in 2002, to combine and streamline the administrative elements of the ZED and MIBA programs

ZMF is governed by the ISTA agreement

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Growth of ZMF Forum

ZMF Forum participation has grown to include over 190 airlines and related entities from all parts of the globe Plus over 70 scheduled passenger airlines included as

S/A/F

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Growth of ZED

ZED was formed in November 1994 by seven airlines: Aer Lingus Air Canada Austrian Airlines British Airways Lufthansa Malev Hungarian SAS/Scandinavian

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Growth of MIBA

MIBA was formed in July 1991 by six airlines: Air France Austrian Airlines KLM Lufthansa SAS/Scandinavian Swissair

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Global Reach

ZED-MIBA Forum Members represent carriers from

over 90 countries and 6 continents

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ZED-MIBA Advisory Council(ZMAC)

Leader: Luanne Stetson/ASSecretary: Mike Muller/IATA

Website FaresCommunications & Admin IETFuture of ZMF

ZED/MIBA Forum AGM

Leader: Luanne Stetson/ASSecretary: Mike Muller/IATA

TreasurerAnn Farrell/IATA

Member Service CenterAnn Farrell/IATA

[email protected]

ZED/MIBA Forum - Organisation Chart – 2013 UPDATE

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For more on ZMF

If you are interested in obtaining more information about ZMF, or are ready to become a Member, please contact:

Ms. Ann FarrellMember Service Center (MSC)

[email protected]

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mailto:[email protected]

zed-miba forum industry standards for airline employees personal and duty travel through membership...

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