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1 confidential Zipcar at Rice University

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Post on 24-Feb-2016




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Zipcar at Rice University. Zipcar 101. Zipcar is car-sharing, an alternative to car ownership that gives you wheels when you want them. Cars are self-service and on-demand (the keys are right inside the cars !). 6 cars live right on campus in the Lovett Lot. - PowerPoint PPT Presentation


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Zipcar at Rice University

# confidentialZipcar 101Zipcar is car-sharing, an alternative to car ownership that gives you wheels when you want them.Cars are self-service and on-demand (the keys are right inside the cars!).6 cars live right on campus in the Lovett Lot.Gas, insurance, maintenance, and 180 miles/day are included in every reservationReservations start at $7.50/hour and $69/dayLearn more at

Just 4 simple steps puts you in the drivers seat:

join reserve unlock drive

# confidential2Who can drive?All Rice students, faculty, and staff ages 18+ are eligible for Zipcar Members must have had a drivers license for at least one year in any country. Faculty and Staff are eligible for the same discounted membership as studentsDrivers 21+ can use any of Zipcars 10,000 vehicles in 26 major cities in the US, UK, Spain, Austria, and Canada to get to an internship or when they move off campus after graduation

# confidentialGetting started Visit join now to create a personal membershipJoin for only $25 for the first year and get $35 in free drivingFor department use join my departments existing account.Joining department accounts is free.Complete Zipcars online application

# confidentialPlease select a department administrator for the Zipcar account and provide them this information packet.A credit card will be needed to set up the account.Invite employees to join department account.Zipcards are mailed to department account admin. Members activate Zipcards online following instruction packet.Members and or Admins create reservations. Enjoy the ride! Setting up a Department Account # confidentialWhat is a department administrator on a Zipcar account?The person who sets up the departments account is designated as the department administrator. Theyre kind of like the Zipcar ambassador for your department. As an department administrator, youll need to: Inform employees about the account.Approve new members on the account. Remove members from the account, if necessary. Access the account invoice. Manage account payment information.Verify account use for business purposes (not personal use).

Determine a Department Administrator# confidentialCan an account have more than one department administrator?Yes, you can set up multiple people within your department as Zipcar administrators. Having multiple administrators is helpful for things like:Ensuring new members are approved in someones absence.Allowing finance to access Zipcars online invoices.If you would like to add a coworker as a department administrator, please contact Zipcar at 866.494.7227. Please note that only a current administrator can add another administrator.

Determine a Department Administrator# confidentialDoes a department administrator have to be a Zipcar member?No, anyone in your department can be set up as an administrator at your request. Contact Zipcar at 866.494.7227, we will need their full name and email address to set them up.

Determine a Department Administrator# confidentialLog onto: Id like to open a new account for my department.

Lets Get Started!# confidentialComplete the contact form

Lets Get Started!# confidentialA confirmation screen appears when the form is submittedAn email with further instructions will be sent to your inbox

Lets Get Started!# confidentialYoull receive an email from a Zipcar Member Service Associate to schedule a time to complete the account setupPlease reply to this email to complete the Department Account Setup

Lets Get Started!# confidentialDepartment Account Setup CallMake sure you have a credit card and billing information readyIf you have individual credit cards request the Affiliate Setup type.Zipcar will walk you through preferences and how to add members.A follow up email will be issued with a link to the account and contact informationZipcards will be mailed to the Department AdminEVERYONE driving a Zipcar needs to apply individually and receive their own ZipcardFor group travel, drivers of the car must have a Zipcar membershipYour Zipcard for department use can be linked to a personal account. Call Zipcar if youd like to setup a personal account.

Additional Information# confidentialHow do drivers join the account?Manage program by inviting only eligible department members. Once a member of a department account you can also create a personal membership for non-departmental driving.Members are presented with a drop-down to which account to billDrivers only need to be 18+ to join.

Additional Information

# confidentialAccount Controls:Mandatory fields describing each trip.Email notifications when reservations are booked. Administrator has ability to cancel reservations.Administrator (if a driver) can make proxy reservations for other account members.Consolidated Tracking and Billing:24/7 access to invoices, past reservations, future reservations, member list (remove members at any time), billing inConsistent Member Experience:Existing members reserve, unlock, and drive as they are accustomed to with their personal accounts (only the billing info changes)Members with both accounts (personal and departmental) see a drop-down menu to bill reservations for either for personal or departmental use.

Additional Information# confidentialQuestions?Zipcar 24/7 Member Service Line1.866.4ZIPCAR (1.866.494.7227)Zipcar University Member Services617.336.4810 Catie ClemensHouston Market [email protected] Reik Zipcar Account [email protected]

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