FRANKFINN AIRHOSTEDD TRAINNING INSTITUTE JM-ROAD

* ZOHED.N.CHUGTAI

* BATCH:- L3..

* ASSESOR NAME:-ANU SETHI

CONTAINS INTRDUCTION.

• L0:1& L0:3/UNIT 1 (PERSONALITY DEVELOPMENT).

• L0:2/UNIT:1 (TIME MANAGEMENT).• L0:4/UNIT:1(OPENSELF PERSONALITY).• L0:1/UNIT:3(COMMUNICATION).• L0:2/UNIT:3(MORAL VALUES & CHARACTER).

• CONCLUSION:C

INTRODUCTION

PERSONALITY DEVELOPMENT WHEACH MEANS SELF DEVELOPMENT IN THIS PROCESS WE NEED TO GO THREW THE SOME STAGES & STUDY. THIS ASSIGNMENT FOR ME ,IT’S WAS NOT A JUST STUDY IT’S A LESSON FOR MY LIFE. IN NIRMALYA TRUST .I FOUND CORRECT WAY OF LIFE. I DID CASE STUDY OF SOME CHILDREN. I AM VERY THANKFUL OF MIS.ANU MADAM WHO GAVE SUCH A VALUABLE RESPONSIBILITY TO LEAD WITH THE TEAM MATE

I know English very well but, I couldn’t talk properly in front of anyone but Frank Finn develops me a lot like my confidence, grooming skills. And in future I will do read English newspapers, watching English news channels, try to think in English.

PERSONALITY DEVELOPMENT

PERSONALITY means make- up DEVELOPMENT means growth

expansion progress ,evolution ,maturing.

“Personality is the sum total of our outer Personality &inner qualities.”

SWOT…..[p1a]

SWOT. BEFORE JOINING FRANKFINN.

1) STRENGTH :- 1) I HAVE GOOD COMMUNICATION SKILL 2) I HAVE LOT OF PATIENCE. 3)I AM A GOOD TEAM MATE. 4)UNDERSTANDING.

2) WEAKNESS :- 1) VERY SHORT TEMPERED. 2) I DON’T ABILITY TO SAY NOT. 3) BAD LISTENER . 4) IAM VERY EMOTIONAL.

3) OPPORTUNITY :- BY JOINING FRANKFINN MY OPPORTUNITY BECOME HIGHER AND MY DREAMS BECOMING TRUE & MY GOALS ARE BECOMING EAZY.

4) THREATS :- WATER , NOT CONFEDANT , STAGE FEAR .

SWOT AFTER JOINNING FRANKFINN

1) STRENGTH :- 1) I BECOME GOOD LISTENER . 2) REASONABLE EYE CONTACT. 3) WELL GROOM. 4) HUGE CONFIDENCE. 5) FRIENDLY NATURE.

2) WEAKNESS :- 1) SHORT TEMPERED .2) I DON’T HAVE ABILITY TO SAY NO. 3) I AM VERY EMOTIONAL . 4) NOT PUNCTUAL.

3) OPPORTUNITY :- BY JOINING FRANKFINN MY OPPORTUNITY BECOME HIGHER AND MY DREAMS BECOMING TRUE & MY GOALS ARE BECOMING EAZY.

4) THREATS :- CONFEDANT , & GOODGROOMING..

WHAT FACTORS DO YOU THINK ARE IMPORTANT FOR DEVELOPMENT OF ONE’S PERSONALITY? PLEASE GIVE YOUR ANSWER WITH REFERENCE TO

YOUR OBSERVATION & REALIZATION DURING THE ASSIGNMENT THT YOU HAVE DONE….[M1]

RATIONALITY:

* TO BE COME THT PERSON SHOULD BE VERY WISE, INTELLIGENT, DISCIPLINE & GOOD COMMAND OVER THE EMOTIONS SO HE CAN BE A JUDICIOUS WITH ALL. THAT IS CALLED AS RATIONALITY

EMPATHIC:

* IN PROCESS OF PERSONALITY DEVELOPMENT PERSON SHOULD APPLY EMPATHEY INTERNALLY THAT MEANS PUT YOUR SELF INTO OTHER PERSONS SHOES TO MAKE UNDERSTANDING OTHERS VERY WELL WITH GOOD LONG TEERMS RELATIONSHIP.

POSITIVE ATTITUDE::

WITH HELP OF POSITIVE STAND POINTS & VIEW POINTS PERSONS CAN GET POSITIVE ATTITUDE WHICH WILL HEL TO ACHIEVE DETERMINE GOAL. THIS ATTITUDE MAKES MAN POSITIVE IN EVERY AREA..

LEADERSHIP:: ITI’S A KIND OF SKILL WHICH HELPS TO MAKE

PERSON WISE & BOLD & DEFINITION SAYS “ LEADERSHIP IS NOT ABOUT THE AWARDS OR PRAISE THAT YOU RECIVE ; IT’S ALL ABOUT THE DEED” SO LEADERSHIP IS A POSITIVE STRENGTH FOR TO DEVELOPMENT SOME ONES PERSONALITY

MOTIVATION::

IT’S DISCOVERY TO ACHIEVE WHAT YOU DECIDE PROVIDED YOU SHOULD ENCOURAGE & REMIND CONSTANTLY TO YOUR DELF THAT IS MOTIVATION . IF THE PERSON WILLING TO GET WHAT HE/SHE WANTS WIYH APPROPRIATE ACTION THAT IS MOTIVATION.

ANALYZE & DISCUSE THE ABOVE MENTIONED FACTORS,WITH EXAMPLES FROM YOUR EXPERIENCE DURING THE ASSIGNMENT…

[M1] 1) MOTIVATION :- I WAS REALLY MOTIVATED BY

LOOKING AT THE PEOPLE IN THE OFANAGE .THEY DONE THEIR WORK REGULARY & HELPS US IN WHICH WE LACK .ALL INDIVIDUALLY NEED SELF MOTIVATION. SO I WAS MOTIVATED BY THEM e g – MOTIVATING OTHER IS A FINE TUNED SKILL,WHICH CALLS FOR THE SEVERAL INNER TRAITS STUDIED EARLIER SUCH AS EMPATHY, PERSONALITY TYPES, CONDITIONING: PERCEPTION, POSSITIVE ATTITUDE,PERSISTENCE,ASSIMILATION & EMOTIONAL INTEELLIGENCE.

EMPATHEY :- I FELT EMPATHY BY LOOKING AT GANESH BECAUSE IN ALL FRINDLY BUT STILL HE COULD NOY HER BUT HE DOES HIS JOB VERY WELL.AND I SAW HIM SO I EMPATHY ON HIM. e g -: EMPATHY IS THE ABILITY TO PUT ONE SELF INTO ANOTHER PERON,S SHOES AND TREAT PEOPLE THE WAY YOU WOULD LIKE TO BE TREATED IF YOU WERE THEM.EMPATHY IS THE ABILITY AT LOOK AT ONESELF WITH ANOTHER PERSON”S EYES.

2) RATIONALITY:- THE PERSON WHO IS VERY WISE, JUDICIOUS,INTELLIGENT & GOOD COMMAND OVER THE EMOTIONS THT PERSON CALLED AS A RATIONALITY PERSON.

EXAMPLE:- DURING MY ASSIGNMENT, I FEEL THAT SAMEER WAS RATIONAL PERSON BECAUSE WHEN WE PLAN OUR EVENT SCHEDULE HE CAMES ALTE & EVERY ONE COMES ON TIME TEM LEADER HE WAS JUDICIOUS WITH ALL REAM MATES. EVERY TIME HE WAS TAKING DECISION WITH INTELLIGENTLY NOT EMOTIONALY.

M1 TO CONDITIONING M2]

CONDITIONING :-

CONDITIONING IS A BIG TURNING POINT TO MAKE YOUR FUTURE WELL LIKE WISE DEFINITION SAYS THAT ‘‘WE CAN’T CHANGE OUR PAST BUT WE CAN DEVELOP OUR FUTURE EITH GOOD USES OF PRESENT’’ THER ARE TWO TYPES OF

CONDITIONING:

SELF CONDITIONALITY

I BELIEVE THAT……

• I AM BEST.• I AM WINNER.• I DEVEELOP MY MIND EVERYDAY WITH GOOD

THOUGHT’S THIS IS CALLED AS SELF CONDITIONING ENVIRNOMENT CONDITIONING.

SELF CONDITIONALITY

NO I CAN….

• BE GOOD STUDENT IN MYCLASS .• TALK WITH OTHER’S VERY FRIENDLY.• MAKE COMFORT ZONE IN ANY INDUSTRY.

THIS CALLED AS ENVIRNMENT CONDITIONALITY.

CONDITIONAL EXAMPLE.

I WOULD GET CHANCE TO CONDITIONING SOME ONE SO I WILL GO WITH GENENAT BECAUSE

HE DOESENT SPEAKER IN ENGLISH . I WILL TRY TO TALK EITH HIM IN ENGLISH & TELL HIM THAT TALK IN ENGLISH WIYH US .

REASON:- HE SHOULD NOT FELL THAT HE CAN’ T SPEAK ENGLISH NICLEY.

RESULT:-AFTER CONDITIONNING I EXPECT THAT HE CAN TELL A GOOD ENGLISH WITH US.

WHAT QUALITIES DO YOU THINK WEAR REQUIRED TO LEAD A TEAM FOR THIS ACTIVITY ? HOW DO YOU THINK ONE CAN

DEVELOP THE SAME QUALITIES ? TELL US YOUR ROLE IN THE SAME CONTEXT…..[M1/M3/D3]

1) ONE CAN DEVELOP THE SAME QUALITIES BY DISCUSSION WE GO DIFFERENT PLACESSES FOR OUR ASSIGNMENT WE GONE TO NIRMALAYA TRUST I MEAT THERE FOUR PEOPLE 1)MANGESH 2)GANESH 3)SANTOSH 4)RAJENDRA . THIS FOUR PEOPLE IT WAS AMAZING EXPERIENCE TO MEAT THEM I TRIED MY LEVEL BEST TO COMPLET MY PROJECT 1)AJINKYA 2)PUJA 3)AND OTHE PEOPLE OF OUR TEAM CO OPREATE WITH OUR TEAM LEADER PUJA. SHE IS THE BEST LEADER IN OUR GROUP WE ALL GAVE TO PUJA A GOOD IDEAS RELATED TO WORK.

2) ALWAAYS GOOG ORGANIZING & TIME MANAGEMENT CARRY A POSITIVE RESOLT OF ACTIVITY . THAT BASIS WE CAN ACHIVE WHAT WE DECIDE TO LEAD THE TEAM DECIDE TO LEAD THE TEAM & DEVELOPMENT SOMER ONE’ S PERSONALITY APPLIES SAME….

THE QUALITIES ARE…. • AMBITION• GOOD TIME MANAGEMENT • CORRECT DECISION MAKING• PRIORITIZATION• EMOTIONALLY BALANCED

IF SOME ONE APPLIES THESE QUALITIES TO LEAD THE TEAM SO….

IF SOME ONE APPLIES THESE QUALITIES TO LEAD THE TEAM SO….

WITH AMBITION WE WILL ACHIEVE WHAT WE EXPECTED DEFINE THE HEIGHT OF THE GOAL & GO FOR IT !.... DO IT !.. & GET IT DONE IT!....

INDIVIDUAL WOULD HAVE MANAGER THE TIME ACCORDING THE ACTIVITY SO HE CAN GET WHAT HE EXPECT.

DURING ANY KIND OF ACTIVITY & AS A INDIVIDUAL OR TEAM LEADER YOUR MAY COME ACROSS THOSE DIFFICULTY THAT DECISION MAKING YOU TO COME OUT OF IT.

THE BASE OF LEAD THE TEAM IS PRIORITIZATION . GIVE THE TOP PRIMARY PREFERENCE I8S IMPORTANT.

MY ROLEMY ROLE

MOTIVATE TEAM TO DO THE TASK WITH THE TIME SO THAT WE CAN SAVE TIME.

WE ORGANIZE DANCE , SINGING , & RUNNINGRACE & WE GAVE THEM A CHOCKLATE TO THEM.

LEAD THE TEAM & COMMAND THEM PER THE TASK.

IF YOU WHER GIVEN A TASK TO DEVELOP EVEN ONE OF THOSE OF THOSE UNDERPRIVILEGED INDIVIDUALS WHOM YOU HAVE NOTICE

DURING THIS ASSIGNMENT , HIS OR HER PERSONALITY? WEAKNESSES HE/SHE HAVE ? WEAKNESSES & CONVERT THEM TO STRENGTHS?

IF I WEAR GIVEN TASK TO DEVELOP EVEN ONE OF THOSE UNDER PRIVILAGE INDIVIDUALS WHOM I HAVE NOTICED DURING THE ASSIGNMENT IS MANGESH

MANGESH IS 27 YRSOLD DEAF & DUMB BOY WORKING IN A NIRMALAYA TRUST FOR MAKING NEW’SPAPER BAG’S MANGESH IS BORN DEAF & DUM WE CANT CHANGE OR REPLACE HIS ORGAN. AND HE KNOWS ONLY ONE LANGUGE THAT IS SIGN LAMGUAGE & IF WE WRIT SOME THING ON PAPER THEN ALASO HE CAN KNOWS WHAT IS RETURN ON YHE PAGE FROM THAT HE CAN UNDRESTAND.

TIME MANAGEMENTTIME MANAGEMENT

Time management is very important in our lifer. Who do the time management he/she success in this life /future . I am doing the work on the time so work very well done. when our waste the time than our is not properly done , this effect see on our body .

Good time managers are people who are always on time-so result positive in his life.

“TIME IS MORE THAN MONEY .”

TIME MANAGEMENT

IMPORTANT IN OUR LIFE SUCCESS WORK ON THE TIME THIS EFFECT SEE ON OUR BODY.

TIME IS MORE THAN MONEY .”

HOW DO YOU THINK TIME MANAGEMENT WASE IMPORTANT FOR THE ACTIVITY THT YOU PERFORMED & WHY? WHILE DISCUSSING TALK

ABOUT THE BARRIERS THAT YOU CAME ACROSS FOR MANAGING TIME EFFECTIVELY AND THROW LIGHT ON HOW OU REMOVED THE SAME….[P]

WHAT IS TIME MANAGEMENT IT IS A SET OF PRINCIPLES , PRACTICES SKILL , YOU USE

YOUR TIME TO ACCOMPLISH WHAT YOU WANT. IMPORTANT OF TIME MANAGEMENT .

TIME IS A SPECIAL RESOURCE THAT YOU CANNOT STORE OR SAVE FOR LATER USE . EVERYONE HASE THE EXACT SAME AMOUNT OF TIME EACH DAY . TIME NOT EWLL USED CANNOT BERETRIEVED

THROUGH TIME MANAGEMENT YOU CAN ‘‘ THE TIME YOU NEED , & NOT JUST WAIT FOR IT TO COME . BY PLANNING YOUR TIME WISELY , YOU WILL HAVE MORE TIME TO DO MORE THINGS.

DURING THE ASSIGNMENT TIME MANAGEMENT WAS…

THE TIME MANAGEMENT WAS VERY IMPORTANT ASPECT FOR THIS EVENT .

ON FIRST DAY WE WERE ON TIME AT THE NIRMALAYA TRUST BECAUSE OF LACK OF INFORMATION . SO INFORMATION WASE VERY IMPORTANT FOR GOOD TIME MANAGEMENT.

ON NEXT DAY WE HAD PLAN BUT DUE TO THAT LADY OF NIMALAYA TRUST HEAD PROBLEM THAT’S WHAY WE WERE NOT COMPLETED OUR EVENT THAT MUCH EFFECTIVELY IF WE WOULD GET ANOTHER DAY.

BARRIERS OF EVENT’S TIME MANAGEMENT.

THER WASE TWO GROUP EXPECTED CO-ORDINATION WAS NOT THERE.

ON FIRST DUE TO SOME INCORRECT INFORMATION WE WER NOT ON TIME.

INSTEAD OF WORK SOME STUDENTS WERE BUSY EITH THEIR PHONE.

SOME WASE PLAYING WITH THE CAMERA & MORRES WAS PLAYING WITH DOG

IF WE WOULD HAVE DO THIS SO…

ALL THE STUDENT CATCH THE BUS ON TIME & SO WE COULD REACH ON TIME .

WE COULD PERFORM THE EVENT EVERY EFFECTIVELY

WE COULD ALSO AVOID DELAY TO REACH AT HOME IN TIME.

IF WE CONCENTRATE ONLY ON EVENT SO WE COULD GET MORE BETTER EXPERIENCE RATHER THEN THIS .

IF SOME STUDENTS GAVE EXTRA CONTRIBUTION OF EFFECTS WE COULD MANAGE EFFECTIVELY.

RESULTRESULT

HOWEVER WE PLANED & COMPLETED THE EVENT & I HELPED TEM MATES ACCORDING TO THEIR CONCERNS & I PUSHED THE TASK AS DESIRE SCHEDULES.

HOW DO YOU THINK AN INDIVIDUAL CAN BE A BETTER PLANNER IN TERMS OF TIME MANAGEMENT , DISCUSS…[M1]

• ONE INDIVIDUAL CAN BE PLAN THE ACTIVITY & MANAGE THE TIME . IF HE WOUID HAVE BECOME PUNCTUAL & DISCIPLINE & ALSO PLAN ON ACTIVITY HE SHOULD THINK BEFORE PLAN THE TASK BEST TIME MANNAGER ALWAYS CARES ABOUT WASTAGES OF TIME.

• WHEN WE THINK OF TIME MANAGEMENT , HOWEVER , WE TEND TO THINK OF PERSONAL TIME MANAGEMENT , LOOSELY DEFINED AS MANAGING OUR TIME OF WASTE LESS TIME ON DOING THE THINGS WE HAVE TO DO SO WE HAVE MORE TIME TO DO THE THINGS WE WENT TO DO.

GOOD DECISION MAKING SKILLS IS THE FOUNDATION FOR TIME MANAGEMENT . INFORMATION ON DECISION MAKING & TECHNIQUES WITH LINKS TO RELATED DECISION MAKING ARTICLES & RESOURES.

STUDY THE TEAM THAT YOU WORKED WITH FOR THIS ASSIGNMENT . ANALYZE A GOOD TIME MANAGER HOW DOES

YOUR APPROACH COMPARE WITH YOUR TEAMMATE’S APPROACH…..? [D1-D2-D3].

According to me AJINKYA , NIKITA ,SWARDA. was the best time manager as he used to take care of his job and side ways used to manage time for the assignment as well.

I was different as I used to go early to orphanage & spent an hour with them. And also I went early I plan my work before programmed starts so, in this way I was different from others.

BARRIERS OF THE EVENR..

ON FIRST DAY EWENT WERE SUPPOSED TO REACH BY 11.00AM AT THE NIRMALAYA TRUST BUT DUE SOME ABSTRACLES LIKE ONLY ONE OR TWO STUDENT CAME LATE BECAUSE THEY MISSED THE BUSS & TEAM MEMBER HAD SOME PROBLEM RELATED TO THE PLACE WHICH WE DECIDE EARLIER.

WHILE DISCUSSION ABOUT OUR ACTIVITY PLAN THAT TIME OUR TEMA MEMBER WAS NOT CO-OPERATIVE WITH PROVIDED TIME SCHEDULE TO PLAN THEM SELVES . IN THIS ACTIVITY SCHEDULES, HOWEVER WE PLANNED THE TASK BUT STILL THEY WERE NOT ON TIME AND THERE WASESOME TEAM MATES WERE ABSENT.

IF WE COULD SAVE SOME TIME SO…

1) IN THEASE TWO DAYS WE WOULD HAVE GET GOOD TIME TO ENTERTAIN THEM SO WE FELL HONOR TO ENTERTAINING THEM ON FIRST DAY WE INTERACTED WITH THEM & AFTER THAT WE TOOK ENTERTATAINMENT SESSION WE PLAYED WITH THEM ALSO WE GAVE THEM CHOCKLATE’S.

2) DURING THIS ASSIGNMENT TEAM MATE WAS FORCING A PAST PONE THE EVENT DAY BY NEXT TWO DAYS & EVENTUALLY ORPHANAGE MANAGEMENT GAVE US ONLY TEO DAYS THAT IS FRIDAY & SATURDAY AS PER TIME AVIALIABILITY BUT OTHER TEAM MATES WASE FORCING TO PUJA TO CHANGE EVENT DATE IF I COMPARES MY APPROACH WITH THEIR APPROACHED SO I REALIZE SOME BARRIERS LEADER TO ALL DOWN GOOD TIME MANAGEMENT LIKE THEM.

WHAT IS THE IMPORTANTANCE OF HAVING AN ‘OPEN SELF’ PERSONALITY ? …..P

IMPORTANT AN OPEN SELF PERSONALITY IS AS FOLLOWS :

AN OPEN SELF PERSONALITY IS KNOWS OTHER & HIMSELF /HERSELF VERY CLOSELY.

HAVING OPEN SELF PERSONALITY ONE CAN MAINTAIN GOOD & LONG TERMS RELATIONS & BUSINESS CONTACTS WITH OTHER

YOU FELL MORE ORIENTED REGARDS TO YOUR OBJECTIVE OR GOALS.

YOU WILL PLACE HELPING NATURE WITH ALL LIKE SENIOUR CITIZENS & CHILDREN

SMILE IS IDENTIFY OF OPEN SELF PERSONALITY

APPLYING OPEN SELF PERSONALITY SO…..

YOU NEDD TO….

MAKE GOOD RELATION WITH YOUR SELF & OTHER ALSO.

SMILE & ESTABLIISH CONUERSATION FIRST . SAY HI & HELL TO OTHER.

DEFINE YOUR GOALS & IT’S HEIGHT & TERM .

KEEP OTHER HAPPY & YOU TOO.

KINDDNESS & SYMPATHY TO WARDS OTHERS.

JOHURI WINDOW:-EGO STATES:-

TRANSACTIONAL ANALYSIS:-

WHAT IS AN INTERPERSONAL BEHAVIOR..

* INTERPERSONAL BEHAVIOUR OF ONES OWN INNER TRAITS.

* * PERSONALITY

* TRANSACTION ANALYSIS

* KNOWLEDGE

* ATTITUDE

* MOTIVATION

INTERPERSONAL BEHAVIOUR IS BASICALLY HOW ‘‘ TWO PERSON’’ INTERACT IN ANY SETTING WHEN AT A BASIC LEVEL , THAT IS BETWEEN TWO PEOPLAE THE RELATIONSHAIP IS STROG & PLEASANT , IT WILL LEAD TO PROPER BEHAVIOUR . THIS BEHAVIOUR WILL RESULT IS GRAT ACHIEVEMENT.

INTERPERSONAL BEHAVIOUR ANALYZING

TRANSACTION ANALYSIS :- * THE WAY YOU RELATE WITH OTHER . THE GIVE & TAKE OF

BEHAVE & RESPONSE HOW PEOPLE BEHAVE & , HOW OTHER PEOPLE BEHAVE WITH THEM IN RESPONTO THE BEHAVIOUR.

THE GIVE & TAKE IN THEAS TRANSACTION IS BEHAVIOUR RELATED & HELP ONE TO UNDERSTAND HUMAN BEING BETTER

* OBSERVATION & POSITIVE FACTOR. 1) WHILE WE INTERACTING WITH THOSE CHILDREN WE BEHAVE

AS PER THEIR MENTALITY FRIENDLY & IN CHILDEGO STATE. 2) THEIR RESPONSE WAS POSITIVE BECAUSE WE UNDER STOOD

THEM.

INTERPERSONAL BEHAVIOUR ANALYZING

OBSERVATION ATTITUDE :- WE WERE CLEAR ABOUT CONCEPT OG ACTIVITY WE HAD

PLAN IT . THE STAND POINT & VIEW POINT IT WAS IN PLACE WITH RIGHT ATTITUDE.

FACTOR & EXAMPLE SHOWS POSITIVE.

1) SAMEER HAD GOOD POSITIVE ATTITUDE . HE WASE ENTHUSIASTIC & HELFUL .

2) PLANNING TASK WITH APPROPRIATE TIME AVAILABILTY.

3) UNDERSTANDING OTHER & PROVIDE PROPER SOLUTIONS.

INTERPERSONAL BEHAVIOUR ANALYZING

OBSERVATION FOR MOTIVATION :- 1) I FELL THAT MOTIVATION WAS NOT REFLECTING IN SOME

TEAM MATES BECAUSE.

2) THEY WERE NOT GIVING PRIORITY TO AN EVENT

3) THEY WERE DOING TASK AS THEY WANT TWO DO. THESE FACTOR SHOWS THAT THEY DON’ T HAVE

MOTIVATION IN THEAMSELVES TO COMPLEATE THE TASK EFFECTIVELY & WITH GOOD RESULT.

QUADRANTSOF JOHARI WINDOW

OPEN SELF :- :- THE PERSON BEHAVIOUR , ATTITUDE , FEELING , EMOTION , , KNOWLEDGE , EXPERIENCE , SKILL , VIEW , ETC.

KNOW BY THE PERSON (‘‘THE SELF’’) & KNOW BY THE GROUP (‘‘OTHER’’)

EXAMPLE :-SAMEER NOW HOW HE IS BUT OTHER’S ALSO KNOW HOW HE IS

BLIND DELF :- THIS IS THE INFORMATION WHAT IS KNOW ABOUT A PERSON BY OTHERS IN THE GROUP , BUT IS KNOWN BY THE PERSON HIM / HERSELF.

EXAMPLE :- AMIT KNOW HIM SELF & OTHER KNOW HOW HE IS. HIDDEN SELF :- THIS IS THE INFORMATION WHAT IS KNOW TO

OURSELVES BUT KEPT HIDDEN FROM , & THER FORE UNKNOWN , TO OTHER .

EXAMPLE :-

UNKNOWN SELF :- THIS CONTAINS INFORMATION , FEELINGS , LATENT ABILITIES , APTITUDES , EXPERIENCES , ETC THAT ARE UNKNOWN TO THE PERSON HIM / HERSELF & UNKNOWN TO OTHERS IN THE GROUP

EXAMPLE :- GANENAT DOESENT KNOW HOW IS HE & OTHER ALSO KNOW HOW HE I.

JOHURI WINDOW

AS PER MY SELF AWARENESS I AM IN OPEN SELF & BLIND SELF WINDOW.

INFORMATION KNOW’S TO OTHER

INFORMATION NOT KNOWN TO OTHER’S

INFORMATION KNOWN INFORMATION NOT KNOWN

SELF TO SELF

1

OPEN SELF

3

HIDDEN SELF

22

BLIND SELFBLIND SELF

4

UNKNOWN SELF

JOHURI WINDOW

BECAUSE I REALISE THAT….

I AM FRIENDLY MY THOUGHTS TO MY FRIENDLY & OTHER ‘S.

I LIKE TO HEAR FEED BACK ABOUT MY SELF FROM OTHER’S.

I HELP EVERY ONE STRANGERS.

EGO STATES

• EACH & EVERY HUMAN BEING BEHAVING IN DIFFERENT EGO STATES DEPENDING UPON MOMENT & PERSON.

• PARENT EGO STATE

• ADULT EGO STATE

• CHILD EGO STATE

’’MOST OF THE TIME I AM IN ADULT & PAREN EGO STATES”

PARENT EGO STATE

A STATE IN WHICH PEOPLE BEHAVE , FELL & THINK IN RESPONE TO AN UNCONSCIOUS MIMICKING OF HOW THEIR PARENTS (OR OTHER PARENTAL FIGURES) ACTED , ON HOW THEY INTERPRETED THEIR PARENT”S ACTIONS.

EXAMPLE :- A PERSON MAY SHOUT AT SOMEONE OUT OF FRUSTRATION BECAUSE THEY LEARNED FROM AN INFLUENTIAL FIGURE IN CHILDHOOD THE LESSON THAT THIS SEEMED TO DO WAY OF RELATING THAT WORKED.

ADULT EGO STATE

THE ADULT EGO STATE IS ABOUT DIRECT RESPONSES TO THE HERE & NOW . WE DEAL WITH THINGS THAT ARE GOING ON TODAY IN WAYS THAT ARE NOT UNHEALTHILY INFLUENCED BY OUR PAST . WHILE A PERSON IS IN THE ADULT EGO STATE , HE /SHE IS DIRECTED TOWARDS AN OBJECTIVE APPRAISAL OF REALITY.

EXAMPLE :- 1) SON TELL TWO HIS DADDY (I WISH I HAD AMAZING SUPER POWERS)

2) SON TELL TWO HIS DADDY (IF U WORK & STUDY REAL HARD FOR YEARS & YEARS , YOU COULD DEVELOP THE POWERS YOU ALREADY HAVE)

CHILD EGO STATE

THE CHILD EGO STATE IS A SET OF BEHVIOURS , THOUGHTS ARE FEELINGS WHICH ARE REPLAYED FROM OUR OWN CHILDHOOD.

EXAMPLE :- A PERSON WHO RECEIVES A POOR EVALUATION A WORK MAY RESPOND BY LOOKING AT THE FLOOR , & CRYING POUTING , AS THEY USED TO WHEN SCOLDED AS A CHILD. CONVERSELY , A PERSON WHO RECEIVES A GOOD EVALUATION MAY RESPOND WITH A BROAD SMILE & A JOYFUL GESTURE THANKS . THE CHILDREN IS THE SOURCE OF EMOTIONS , CREATION RECREATION , SPONTANEITY & INTIMACY.

MY ADULT EGO STATE

* * I AM RESPONSIBLE PERSON IN MY FAMILY SO…. * WHEN I AM TAKING ANY DECISIONS I ALWAYS TAKE MY

PARENTS SUGGESTION EITH PRIOR INTIMATION. * WITH MY BROTHER I DEAD MATURELY & WITH

RESPONSIBILITY. * I TAKE CARE OF MY FAMILY & RESPECT THEIR ORDERS..

MY PARENT EGO STATE * SOME TIME I ADVISE MY FRIEND WITH PARENTS EGO STATE

LIKE ‘‘PLEASE DON’T DO THIS…. IT WILL GIVE YOU BENEFITS’. * I ADVISE MY FRIENDLY MY FAMILY FOR THEIR ADVANTAGE.

TRANSACTIONAL ANALYSIS

Transactional ANALYSIS WAS FOUNDED BY ERIC BERNE.

IT’S A GIVE AND TAKE TRANSACTION.

TRANSACTIONS ANALYSIS IS THE FLOW OF COMMUNICATION , & MORE SPECIFICALLTY THE UNSPOKEN PSYCHOLOGICAL FLOW OF COMMUNICATIO THAT RUNS IN PARALLEL.

TRANSACTIONAL ANALYSIS IN ORDER TO STRUCTURAL

MODEL

TRANSACTIONALMODEL 1

PARENT ADULT CHILD

TRANSACTIONAL MODEL 2

TRANSACTIONAL MODEL 23

FOUR BASIC ATTITUDES & STROKES POSITIVE STROKE : :

1) POSITIVE STROKE :-

1) I AM OK.

2) U ARE OK.

2) NEGATIVE STROKE :-

1) I AM OK.

2) YOU ARE NOT OK.

3) YOU ARE OK.

4) I AM NOT OK.

5) I AM NOT OK.

6) YOU ARE NOT OK.

I’AM OK YOU ARE OK

YOU AREOK

I’ AM NOT OK

I’ AM NOT OK

YOU ARE NOT OK

I’ AM OKYOU ARE NOT OK

MY INTERPERSONAL SKILL

AS PER JOHARI WINDOW THEORY PARTIALLY I AM IN OPEN SELF & PARTICALLY IN BLIND SELF.

BECAUSE EVERY TIME I LIKE TO SHARE MY EACH THOUGHT & KNOWLEDGE WITH OTHER SOME TIME MY FRIENDLY TELLS ME ABOUT THEY OBSERVED IN MY BEHAVIOUR BUT I DIDN’ T RELIZE MANY TIMES.

EXAMPLE :- I KEEP MY HAND ON THEIR SHOULDER & ARMS WHILE TALKING THEY FELL AS A SUPPORT & MOTIVATION FROM ME.

MY EGO STATES

WHEN I AM WITH MY FAMILY & FRIENDLY I AM IN ADULT EGO STATES.

WITH MY COLLEAGUE & SENIOUR I BEHAVE IN ADULT EGO STSTE.

WITH SMALL CHILDREN & GRAND PARENTS I AM IN CHILD EGO STATES.

AS PER SITUATION & PERSON I BEHAVE IN DIFFERENT EGO STATED.

TO EDIT MY INTERPERSONAL SKILL

ACTION PLAN :-

I NEEED TO BE….

BECOME MORE OPEN SELF WITH OTHERS & WITH MY SENIORS ALSO.

ALWAYS IN ADULT EGO STATS.

HAVE POSITIVE STROKE WITH EVERY ONE.

WHAT ARE THE MOST IMPORTANT PARTS OF COMMUNICATION…DISCUSS IN DETAILS

THROWING LIGHT ON THE BARRIERS YOU FACED

WHILE DOING THIS ASSIGNMENT.

IT’S A PROCESS OF CONVEY THE MESSAGE FROM SENDER TO RECIVER THREW THE CHANNEL & RECIVER SENDS FEED BACK TO SENDER.

SENDER MESSAGE CHANNEL RECIEVR

TYPE OF COMMUNICATION

VERBAL COMMUNICATION

MONOLOG :- WHER ONE PERSON IS SPEAKING IN FRONT OF THE AUDIENCE LIKE LECTURE , SPEECH , BOARD MEETING , OR PRESENTATION.

DIALOGE :- CONVERSATION BETWEEN TWO OR MORE COMMUNICATOR

DEBATE :- IT’S SOUL OF DISCUSSION WHER TWO OR MORE SPEAKERS APPROAACHES THE OPPOSITE POINT OF VIEW ABOUT A TOPIC.

NON VERBAL COMMUNICATION

BODY LANGUAGE :- STRONG WAY OF EXPRESS YOUR MESSAGE TO AUDIENCE WHICH IS 93% OF TOTAL COMMUNICATION.

FACIAL EXPRESSION :- YOUR FACIAL EXPRESSION DEMONSTRATE YOUR EMOTIONS & FEELINGS.

EYE CONTACT :- TO DELIVER FAITH OF YOUR MESSAGE PROPER EYE CONTACT HELPS.

WRITTEN COMMUNICATION

MATERIAL :- USE OF OPPROPRIATE PAPER , INK COLOUR OR ENVEOLOPS.

FORMAL LANGUAGE :- USE SIMPLE LANGUAGE AVOID SLANG OR AFFENDING WORDS WITH PROPER PUNCTVATION & SYMBOLS.

DEMONSTRATE EMPATHY :- USE EMPATHY TO WARDS TO THE RECEIVER REGARDING AIM OF SUBJECT.

SENDER

PERSONAL PHYSICAL ESMANTIC

BLOCKED MESSAGE

INCORRECMESSAGE

FILTERED MESSAGE

RECEIVER

BARRIERS OF EFFECTIVE COMMUNICATION

PERSONAL BARRIERS :- THE BARRIERS COMES FROM HUMMAN BEHAVIOUR LIKE TENSION , STRESS , EGO OR MOOD ETC IN COMMUNICATION PROCESS THAT IS PERSONAL . .

EXAMPLE :- WE REACH AT NIRMALAYA TRUST AT 11.00AM OUR STAMACK WASE FULL WE TRAVEL BY WALKING BECAUSE IT WAS WALKING DISTANCE’S SO WE CONCENTRATION THAT WHAT THEY ARE MAKING.

PHYSICAL BARRIER :- THE BARRIER COMES DUE TO THE PHYSICALOR VIRTUAL OBJECT & IT EFFECTS TO THE COMMUNICATION PROCESS THAT IS CALLED AS PHYSICAL BARRIERS LIKE NOICE OR PARTITION BETWEEN SENDER & RECEIVER.

EXAMPLE :- DURING THE ASSIGNMENT I WAS TELLING MY NAME IN SIGN LANGUAGE SOME UNDERSTAND & SOME TELL BY SIGN LANGUAGE THAT IS WRONG SIGN LANGUAGE . SOME STUDENT WASE SHOUTING THAT NOICE IT WAS INTERRUPTIN OUR CONVERSATION

TO REMOVE THE SAME

PERSONAL BARRIERS :- WE MUST HAVE GOOD BRAKFAST IN THE MORNING THEN MUST HAVE TO MOVE AFTER THE BRAKFAST .

PHYSICAL BARRIERS :- WE MUST HAVE TO PLAN THE ACTIVITY AS PER NUMBER OF CHILDREN & NEED TO MAKE SOME GROUPSSO WE COULD AVOID LOUD NOISE.

SWMANTIC :- WE WERE SUPPOSED TO USE CORRECT SIGN LANGUAGE TO INTERACT WITH THEM.

HOW WOULD YOU CORRELATE THIS ASSIGNMENT FOR A JOB THAT YOU PLAN TO

TAKE UP AFTER COMPLETION OF THIS COURSE? COMMUNICATION? HOW [M2/M3]

1) EACH & EVERY DAY WE NEED INTERACT NUMBER OF PEOPLE SO WE NEED TO TALK WITH THEM VERY EFFECTIVELY.

2) WHIL TAKING WE NEED TO VERY PATIENT & APPROACH ABLE.

3) FIRST GOOD LISTNER. 4) WHILE TALKING OVER THE PHINE GREET THE CALLER &

USE TELEPHONIC ETIQUETTES. 5) WHILE TALKING INFORMATION USE PHONETIC ALPHABETS

TO GET ACCURATE DATE . 6) INSTEAD OF “BUT” USE “HOWEVER” .

MAKE AN OHP PRESENTATION 05 MINITUS ON WHAT YOU UNDERSTAND .MORAL VALUES & CHARACTER

BUILDING MORAL VALUES “MORAL VALUES ARE THE STANDARDS OF GOOD & EVIL

WHICH GOVERN AN INDIVIDUAL’S BEHAVIOUR MY DERIVE FROM SOCIETY , RELIGION , OR SELF.

1) TRUST 2) COMPOSSION. 3) MODESTY. 4) TRUTHFULESS.

TRUTH :- THERE IS A LOVING INTELLIGENCE THAT PERUVIDE ALL THINGS . ALL THAT NECESSARY IS FOR US TO MAINTAIN OUR TRUST & HOPE EVEN THOUGHT WE LIVE IN THE MIDST OF UNCERTAINTY FAITH IS OUR WILLINGNESS TO TAKE THE NEXT STEPS WITHOUT FEAR OR LOOKINF BACK.

COMPASSION :- UNDERSTANDING OF OUR SITUATION , WE ARE NOW FREE TO EXTEND MERCY & COMPASSION TO OURSELVES & TO THOSE WHO HAVE WRONGED US.

GENEROSITY :- IF WE WONT TO ATTRACT MORE PROSPERITY INTO OUR LIVES , WE NEED TO START THE PROCESS OF THINKING & BEING GENEROUS TO ALL OF LIFE ALL . ALL OF THIS OPENS UP THE FLOW OF SUPPLY INTO OUR WORLD BECAUSE WHATEVER WE GIVE TO LIFE RETURNS TO US.

MODESTY :- THROW AN ATTITUDE OF MODESTY I REALIZE THAT WE DON’ T HAVE TO RAISE OUR SELVES UP WITH SELFIMPORTANCE GOOD IN HIS OWN WAY & TIME WILL REWARD US WITH WHATEVER WE NEED , AS LONG AS WE RID OURSELVES.

TRUTH FULNESS :- OUR CANNECTION TO OUR INNER REALITY IS STRENGTHENED WHEN WE ALIGN OUR THOUGHTS , WORDS & ACTIONS WITH TRUTH & HAVE THE CONRAGE ACT WITH SINCERITY & HONESTY.

MORAL VALUES & MATRIMONIAL CEREMON’

AN EXAMPLE OF THE IMPACT OF CHANGING LAWS ON MORAL VALUES MAY BE SEEM IN THE CASE OF MARRIAGE VS . “LIVING TOGETHER.”

IN PAST GENERATIONS , IT WAS RARE TO SEE COUPLES WHO LIVE TOGETHER WITHOUT THE BENEFIT OF A LEGAL MATRIMONIAL CEREMON . IN RECENT YEARS , COUPLES THAT SET UP HOUSEHOLD WITHOUT MARRIAGE ARE NEARLY AS PLENTIFUL AS TRADITIONAL MARRIED COUPLES . BUT , NOT ONLY ARE SUCH COUPLES MORE PLENTIFUL , THEY ARE ALSO MORE ACCEPTED BY OTHER INDIVIDUALS IN OUR SOCIETY . EARLIER SOCIETY , THE LAWS & MORALS SIMPLY CAME FROM THE ROMAN SYSTEM OF LAW , WHICH WAS LARGELY BASED ON THE TEN COMMANDMENTS . AS SOCIETY MOVED INTO THE MODERN ERA , THE EARLIER SYSTEM OF LAWS BECAME MORE & MORE ERODED.

APPLYING MORAL VALUES IN AN INDIVIDUAL

1) TRUST :- ALWAYS SHOW YOUR TRUST WITH OTHERS.

2) COMPASSION :- BY BEING HELPFUL & EMPATHIC WITH EVERY ONE YOU WILL BECOME MORE COMPASSION.

3) GENEROSITY :- START TO THINK MORE & INCREASE INTERACTION WITH PEOPLE IT SHOWS HOE YOU ARE GENEROUS.

4) MODESTY :- DON ‘T SHOW OTHERS WHAT YOU ARE LET THE PERSON KNOW ABOUT YOUR ‘S SELF.

5) TRUTHFULNESS :- STICK ON YOUR COMMITMENT DO WHAT YOU SAID.

CHARACTER BUILDING

THIS OBJECT NEED TO FOLLOW FOR GOOD CHARACTER BUILDING BY BEING….

1) HAVING GOOD THOUGHTS. 11) WILL POWER. 2) POLITENESS . 12) ENDURANCE PURPOSE. 3) GOOD RELATION SHIP. 13) MERCY. 4) PRINCIPLE ORIENTED. 14) UNDERSTANDING

GENEROSITY. 5) CARING. 15) THANKFULNESS. 6) THOUGHT FULNESS. 16) CONCENTRATION. 7) KINDNESS. 8) COMPASSION. 9) COURTESY. 10) COOPERATION.

Your presentation of the same will evaluate your public speaking skills…

[m1/m3]

PUBLIC SPEAKING SKILL . KNOW YOUR DECIDED SUBJECT :- 1) THINK BEFORE YOU START THE SPEECH . 2) KNOW YOUR SUBJECTS MAJOR POINTS . 3) THEN ITS EASIER FOR THE LISTNER TO REMBER WHAT

YOUSAID. 4) KNOW THE OUT COME YOU WANT FROM YOU SPEECH. 5) FOR SUCCESSFUL SPEECH , PLAN IN ADVANCE WHAT YOU WANT

TO SAY & WHAT YOU WANT TO ACCOMPLISH CONTROL FEAR 1) TAKE A DEEP BREATH , RELAX , & BE YOUR SELF. 2) CANTROL YOUR NEGATIVE SELF TALK.

THINK BEFORE YOU TALK

1) PAUSE , THINK & CONSIDER WHAT YOU WANT TO SAY. 2) CHOOSE APPROPRIATE WORDS THAT CLEARLY EXPRESS

YOUR MESSAGE. 3) KNOW YOUR AUDIENCE & IF POSSIBLE , THEIR VIEWPOINTS

& LEVEL OF SUBJECT UNDESTANDING ABOUT THE SUBJECT MATTER.

VOICE MODULATION.DECIDE ON THE TONE YOU WANT FROM YOUR INTERCHANGE. SUPPLY SUPPORTING RVIDENCE :- USE GENDER NATURE LANGUAGE :- USE THE PLURAL INSTAND OF SINGULAR PRONOUNS,”EVERYONE

IS EXECTED TO DO THE JOB WELL” INSTEAD OF “HE OR JOB”.

BE CONSISTENT IN ADDRESSING WOMEN & MEN OF THE SAME RANK OR STATUS . FREQUENTLY , WOMEN ARE ADDRESSED BY THEIR FIRST NAME WHILE MEN ARE CALLED “MR.XYZ”.

EXPRESS EMOTIONS :- :- DESCRIBE YOUR FELLING AS WELL AS FACTS. INDICATE THAT YOU ARE APPROACHABLE. UES BODY LANGUAGE AS A PART OF YOUR EMOTIONAL

EXPRESSION AVOIDE ON , RAMBLING SENTENCE.

PRESENCE OF MIND

BE AWAREOF WHO YOU ARE , THE ROLE YOU PLAY , & WHO YOUR AUDIENCE IS.

BE “IN THE MOMENT”& IN TUNE WITH YOUR INNER SELF. EXUDE STRENGTH & AWARENESS THROUGH CONFIDENCE &

POISE . DRAW ATTENTATIO TO YOUR SELF IN A POSITIVE WAY. LET YOUR NONVERBAL CUES REFLECT THE MESSAGE YOU

WANT TO CONVEY.

GROOMING & SMILE

1) BE SURE YOUR CLOTHING SENDS THE MESSAGE YOU INTEND ,BEFORE YOU SAY A WARD , WHAT YOU WEAR AFFECTS FIRST IMPESSIONS.

2) FIND OUT WHICH ADRESS IS CONSIDERATION APPROPRIATE.

3) USE A SMILE THAT YOU ARE POSITIVE , & APPROACHABLE. 4) FRIENDLY. 5)OPENNESS.

MAP YOUR PERSONAL EXPERIENCE OF THIS ASSIGNMENT WITH RESPECT

MORAL VALUES….[M1 / M3].

DURING MY ASSIGNMENTS I HAVE SEEN SOME MORAL VALUES IN THOSE PERSON & GOOD CHARACTER BUILDING.

DISIPLINE :- THESE BOYS BEFORE START THEIR MEAL THEY PRAY.

RESPECT :- THEY WEAR CALLING US BY USING SIGN LANGUAGE THEY DON’T CHATCHES OUR HAND THIS WASE THE RESPECTS FOR US.

PRINCIPAL ORIENTED :- ORPHANAGE MANAGEMENT WASE VERY DISCIPLINE & PRINCIPALE BASED REGARDS TO THE CHILDREN CARING.

WILL POWER :- PRATEBHA SHE UNDERSTAND HER WE ARE STANDING BECAUSE SHE HAVE SIXSENCE POWER .

PLAN/GIVE A SUGGESTION FOR OTHER & YOUR SELF FOR BUILDING A

STRONG CHARACTER ACTION PLAN FOR THE PERSON STRONG CHARACTER :- IN PERSONAL LIFE THE PERSON NEED TO FOLLOW. 1) POLITENESS. 2) GOD RELATIONSHIP. 3) CARING. 4) SIMPLICITY. 5) HONESTY.

TO HAVE GOOD CHARACTER IN PERSON LIFE.

CONCLUSION

WE ARE HONORED TO SPENT TIME THOSE BOYS WHO IS IN NIRMALAYA TRUST.

I FEEL SOME BIG CHANES IN ME BECAUSE OF THEM & THOSE FACTORS WHICH I LEARNT. IN PERSONALITY DEVELOPMENT.

I AM INSPIRED THREW THEM THAT STILL WE HAVE MORE OPPORTUNITIES IN OUR HAND TO DO SOME THINGS.

NOW I REALIZE THE IMPORTANCE OF TIME MANAGEMENT.