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Zone AOA Growth Reignited CAGNY February 23, 2017

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Page 1: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

Zone AOA

GrowthReignited

CAGNYFebruary 23, 2017

Page 2: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

Disclaimer

This presentation contains forward looking statementswhich reflect Management’s current views and estimates.The forward looking statements involve certain risks anduncertainties that could cause actual results to differ materiallyfrom those contained in the forward looking statements.Potential risks and uncertainties include such factors as generaleconomic conditions, foreign exchange fluctuations, competitiveproduct and pricing pressures and regulatory developments.

February 23, 2017 CAGNY 20172

Page 3: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 20173

68% of world’spopulation 80% of global births 33% of World’s GDP

92 countries 3 continents 15 time zones All major religions

Zone AOA: diverse and complex

CAGNY 2017

Page 4: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 20174

Over 100 Years of presence in many countries

CAGNY 2017

Page 5: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 20175

Corporate Equity Monitor, 2015

Highest trust scores in most geographies

Philippines

China

Malaysia

Pakistan

South Africa

Singapore

Indonesia

Thailand

India

Australia

Japan

Highest scoring competitorNestlé

264

247

239

237

209

204

174

172

142

119

84

152

218

148

143

168

142

155

133

238

133

128

CAGNY 2017

Page 6: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 20176

Our brands are part of consumers lives everyday

CAGNY 2017

Page 7: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

Beverage

DairyConfectionary

Culinary

NP

Petcare

Greater China

ASEAN

Oceania &Japan

South AsiaPakistan

S.S. AfricaSales

Nestlé in AOACHF 22.5 Bio

of which,Zone managed*CHF 15.9 Bio

February 23, 20177

Nestlé in AOA: Broad-based portfolio

Split of Sales

Geographies&

Categories

SAR & PK

* 2016 Including Nestlé Professional AOA.

CAGNY 2017

Page 8: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 20178

Zone AOA: Accretive to Group in all dimensions

OG3.2%

TOP19.0%

FCFAccretive to the

Group

ROICAccretive to the

Group

GrowthRestored

AccretiveMargins

Solid CashGeneration

Strong ValueCreation

2016 figures, as reported (i.e. excluding Nestlé Professional AOA)

CAGNY 2017

Page 9: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 20179

2016: Growth has reignited

Sequential improvement

Yinlu dilution -260 bps

Driven by RIG

OG Evolution 2012 - 2016

FY 2016 as reported (i.e. excluding Nestlé Professional AOA)

8.4%

5.6%

2.6%

0.5%

3.2%2.1% 2.5%

3.7%4.2%

0.00

0.01

0.02

0.03

0.04

0.05

0.06

0.07

0.08

0.09

FY12 FY13 FY14 FY15 FY16 Q1 Q2 Q3 Q4

FY16

CAGNY 2017

Page 10: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201710

Almost all markets have turned the cornerOG FY 2016

CAGNY 2017

Page 11: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201711

How we reignited growth

Consumer Product PeopleProcess

Zone

-200%

-150%

-100%

-50%

0%

50%

100%

150%

200%

250%

-200% -150% -100% -50% 0% 50% 100% 150% 200% 250%P

ast E

P 1

3-1

5

Future EP 16-19

Value Creation Map

Bubble Size: avg EP 16-19 (green >0; red<0)

10 Cells

44 Cells

227 Cells

26 Cells

1% NNS 94% NNS

4% NNS 1% NNS

Future problems Value Drivers

Structural Problems Turnaround

CAGNY 2017

Page 12: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201712

Strong consumer engagement: #1 enabler of growth

CAGNY 2017

Page 13: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

Meet Chinese Consumers

February 23, 201713 CAGNY 2017

Page 14: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

“I want to live a better life because I can afford to…”

14

Trading Up to Premium

44% Cosmetics

24% Fresh Produce

19% Cookies

Extra Money Spending

46% Food

25% Entertainment

23% Travel

SOURCE: McKinsey, World Travel & Tourism Council, Entertainment Consulting Movie Report, Corporate Marketing analysisConfidential, internal use only

February 23, 2017 CAGNY 2017

Page 15: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

“I have access to a variety of products 24/7”

15

Online FoodDeliveryCHF 20 Bn,

~ 50% CAGR 3Y

Mobilepayments

25% penetrationvs. 16% in US

SOURCE: iResearch Report, Euromonitor, McKinsey CINIC, Corporate Marketing analysisConfidential, internal use only

February 23, 2017 CAGNY 2017

Page 16: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

eCommerce creates infinite Shelf Space

16

Increased Variety Product Offerings

Source: Smart Path; Nielsen, Taaboa Villeage excludes: except Xinjiang, Xizang, Qinghai

# of Brands(Coffee & Adult Milk Powder)

Import vs.Locally Made(F&B category)

Online Exclusive

228# of brands

online

42# of brands

offline

66%Imported

34%Locally made

22% 13% 12%

Impulse FoodCategory

Baby FoodCategory

Personal CareCategory

vs.

+.

February 23, 2017 CAGNY 2017

Page 17: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

17

Change and scale come fast in ChinaRide-sharing

Number of Uber trips

Months since launch

China cities

Cities in othercountries

SOURCE: McKinseyFebruary 23, 2017 CAGNY 2017

Page 18: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201718

How we reignited growth

Consumer Product PeopleProcess

Zone

-200%

-150%

-100%

-50%

0%

50%

100%

150%

200%

250%

-200% -150% -100% -50% 0% 50% 100% 150% 200% 250%P

ast E

P 1

3-1

5

Future EP 16-19

Value Creation Map

Bubble Size: avg EP 16-19 (green >0; red<0)

10 Cells

44 Cells

227 Cells

26 Cells

1% NNS 94% NNS

4% NNS 1% NNS

Future problems Value Drivers

Structural Problems Turnaround

CAGNY 2017

Page 19: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

19

MILO RTD : Delivering nutrition in the lunch box

February 23, 2017 CAGNY 2017

Page 20: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 2017

“Real” Japanese product using traditional techniques available in single serve

20

Global brands with local insights: NDG Matcha Green Tea

CAGNY 2017

Page 21: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201721

Nescafé in ASEAN: Locally led innovation

Malaysia Philippines Thailand

CAGNY 2017

Page 22: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

22 February 23, 2017 CAGNY 2017

Page 23: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201723

Consumer dynamics pushing innovation beyond products

CAGNY 2017

Page 24: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201724

Kit Kat: Engaging with today’s consumer

Kit Kat Growth +8% in 2016

Chocolatory live in Japan, Australia, Malaysia

Craftmanship creating unique brand experience

Special editions for gifting and inspiration for innovationsin retail and through eCom

CAGNY 2017

Page 25: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201725

Creating value for consumers through systems & services

Nescafé connecting people and growing at 5% the last 2 years

CAGNY 2017

Page 26: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

26

eCom enables quick testing and learning

00:08minutes

03:00hours

Australia Country Fair with Alibaba generated excitement, selling out in record time

February 23, 2017 CAGNY 2017

Page 27: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201727

MYOWBU: A win-win model

Fostering entrepreneurship

Bringing Nescafé to consumers

Enabling distribution

Over 3.000 operators in SubsaharanAfrica

CAGNY 2017

Page 28: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201728

Consumer Product PeopleProcess

Zone

-200%

-150%

-100%

-50%

0%

50%

100%

150%

200%

250%

-200% -150% -100% -50% 0% 50% 100% 150% 200% 250%P

ast E

P 1

3-1

5

Future EP 16-19

Value Creation Map

Bubble Size: avg EP 16-19 (green >0; red<0)

10 Cells

44 Cells

227 Cells

26 Cells

1% NNS 94% NNS

4% NNS 1% NNS

Future problems Value Drivers

Structural Problems Turnaround

How we reignited growth

CAGNY 2017

Page 29: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201729

Internally developped tools to bring rigour and focus

ATLASPortfolio Optimization through: One common language Granularity market/cell

Nestlé Brand Accelerator Perfect Brand Perfect Assortment Perfect Store

CAGNY 2017

Page 30: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

Perfect Brand: Right marketing mix

Key findings

• Loyalist brand but activationwas overly focused on promo

• Media spend well belowcompetition

Key actions• Optimize promo spend and

calendar

• Drive a Marketing resetincluding digital

Thailand: NESCAFÉ 3 in 1 Mixes

29 February 23, 2017 CAGNY 2017

Page 31: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

31

Perfect Assortment: Focus behind Hero SKUs

Australia : Focus strategy on 4 key brands Indonesia : Making choices in pack sizes

18g

800g

Accelerating MILO key SKUs Discontinued 14g, 150g & 600g FY 2016 Growth +17%

February 23, 2017 CAGNY 2017

Page 32: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

32

Increase in Market Share Increase in Quality of store presence

Nestlé PakistanNestlé Malaysia

58%of

NNS

Outperforming 3x channel growth

Perfect Store: Win at the point of purchase

February 23, 2017 CAGNY 2017

Page 33: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

June 2016: Planet of Wonder campaignto delight Chinese consumers with more than

150local and global products

11mio

Unique Visitors

2XSalesTarget

70%

New Buyers

Perfect Store: on-line to celebrate 150 years of Nestlé brands in China

February 23, 201733 CAGNY 2017

Page 34: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 201734

Consumer Product PeopleProcess

Zone

-200%

-150%

-100%

-50%

0%

50%

100%

150%

200%

250%

-200% -150% -100% -50% 0% 50% 100% 150% 200% 250%P

ast E

P 1

3-1

5

Future EP 16-19

Value Creation Map

Bubble Size: avg EP 16-19 (green >0; red<0)

10 Cells

44 Cells

227 Cells

26 Cells

1% NNS 94% NNS

4% NNS 1% NNS

Future problems Value Drivers

Structural Problems Turnaround

How we reignited growth

CAGNY 2017

Page 35: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 2017

35

It’s all about people!!

Right people in right chair 25% Changes in Leadership

People development >400 3-party discussions

Engagement and Commitment Nearly 100% engagement in Nestlé & I

survey

All 15 dimensions tracked showingimprovement

CAGNY 2017

Page 36: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 2017

36

Leadership in Action: Maggi Noodles

Noodles: Back to 60% market share >70% pre-crisis volumes Brand Trust back to 95% Jumping from #95 to #25 in India’s

Most Loved Brands List

Demonetization Progressively back to normal Team effectively ensuring continuity

CAGNY 2017

Page 37: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

February 23, 2017

37

Leadership in Action: Floods disruption avoided in Philippines

CAGNY 2017

Page 38: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

1

ALMOST ALL BUSINESSES BACK TO GROWTH.WILL GET YINLU BACK ON TRACK2

EXCITING OPPORTUNITIES IN AOA

3 WILL LEAD THE GROUP IN DIGITAL

February 23, 2017

38

AOA: very important pillar for the Group

4 SOURCE OF ENTREPRENEURIAL TALENT

CAGNY 2017

Page 39: Zone AOA - Nestlé · 2019-07-14 · in retail and through eCom CAGNY 2017. 25 February 23, 2017 Creating value for consumers through systems & services Nescafé connecting people

THANK YOU

39 February 23, 2017 CAGNY 2017