© 2002-2013 nuance communications, inc. all rights reserved the socially engaged cmo nick van...

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© 2002-2013 Nuance Communications, Inc. All rights reserved The Socially Engaged CMO Nick van Terheyden, MD (aka @drnic1) Chief Medical Information Officer Nuance Communications, Inc http://drnick.vanterheyden.com

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© 2002-2013 Nuance Communications, Inc. All rights reserved

The Socially Engaged CMONick van Terheyden, MD (aka @drnic1)Chief Medical Information OfficerNuance Communications, Inchttp://drnick.vanterheyden.com

© 2015 Nuance Communications, Inc. All rights reserved.

An exploration of Social media through the eyes of a Chief Medical Officer and clinicians. How can they effectively leverage resources in healthcare marketing and social media. Learn about the roles, responsibilities and activities of these clinical professionals and how they can be effectively used to extend marketing reach and build market thought leadership programs

© 2015 Nuance Communications, Inc. All rights reserved.

Results from HIMSS Social Media Presentation

© 2002-2014 Nuance Communications, Inc. All rights reserved.

Technology has become anintegral part

of our daily lives…

© 2015 Nuance Communications, Inc. All rights reserved.

© 2015 Nuance Communications, Inc. All rights reserved.

© 2015 Nuance Communications, Inc. All rights reserved.

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© 2015 Nuance Communications, Inc. All rights reserved.

© 2015 Nuance Communications, Inc. All rights reserved.

› Source: Caroline McSwain (http://carolinemcswain.wordpress.com/2010/10/25/the-internet-a-student%E2%80%99s-greatest-asset-or-worst-distraction/)

Talking on phone

Surfing the web?

Watching television

Reading a magazine

Listening to music

Texting a friend

© 2015 Nuance Communications, Inc. All rights reserved.

Except in Healthcare

© 2015 Nuance Communications, Inc. All rights reserved.

Marketing

© 2015 Nuance Communications, Inc. All rights reserved.

– Introduction and Background– The Chief Medical Officer (CMO)/CMIO– Education and Training– Creating Content and Using It– Social Media– Do and Don’t

Agenda

© 2015 Nuance Communications, Inc. All rights reserved.

The Chief Medical Information Officer

–CMO/CMIO–Clinical and Non-Clinical Responsibilities– Vendor and Non-Vendor

© 2015 Nuance Communications, Inc. All rights reserved.

Credibility

© 2015 Nuance Communications, Inc. All rights reserved.

– Presentation Skills– Dealing with the Press– Media Training

Education/Training

© 2015 Nuance Communications, Inc. All rights reserved.

– Blogs, Social Media and Beyond– Shadow Writers– Interviews, Press and Analysts–Conferences and Speaking Engagements

Outbound Content

© 2015 Nuance Communications, Inc. All rights reserved.

– Start Small and Expand

– Help define the medium and explain the principles

– Explain the terminology, abbreviations and the tools

– Develop and Share a Social Media Policy

– Get them on the ladder and everyone else (top to bottom)

Social Media

The 12-word Social Media Policy from the Mayo Clinic

Don’t LieDon’t Pry

Don’t CheatCan’t DeleteDon’t Steal

Don’t Reveal

© 2015 Nuance Communications, Inc. All rights reserved.

© 2015 Nuance Communications, Inc. All rights reserved.

–Over use–Honesty = Credibility–Trust–Quotes

Dos and Don’t’s

© 2015 Nuance Communications, Inc. All rights reserved.

© 2015 Nuance Communications, Inc. All rights reserved.

Post Education Results from HIMSS

© 2015 Nuance Communications, Inc. All rights reserved.

Nick van Terheyden, MD CMIO, Nuance CommunicationsTwitter http://twitter.com/drnic1LinkedIn http://www.linkedin.com/in/nickvtVoice of the Doctorhttp://drvoice.blogspot.com/My Activityhttp://DrNick.vanterheyden.comAboutMe http://about.me/obiwanFaceBook http://profile.to/[email protected], [email protected] (301) 355-0877

QuestionsWhere You Can Find Me

© 2014 Nuance Communications, Inc. All rights reserved.

Thank you