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1
9000
مرازقة صالخ/د
بوهرين فتيحة/أ
The importance practice of quality I.S.O 9000 in the
enterprise
Abstract:
A quality is an important factor of market competition because the quality
improvement is one of the most essential goals of management.
The paper is divided into two main sections, the first is a review of the theory behind
quality definition and her important, and the second is an analysis of the quality in Algerian
companies.
9000
4
1929Chewart Cart
Grosby Philips
1947
1950D. Doming
1951D. Doming
1954D. Juran6
251946
198719949000
10
6
90
S.T.A.S.O
C.E.R.T.T.C.O
I.N.F.C.Q.
D.E.V.Q
I.S.C.A
5
D.E.V.P.R.O
1962
1987
1974
1989
9000I.S.O
International Standardization organization (ISO)
90001987199415
20009000Total Quality Control
ISO9000IOS-14000ISO-
9000ISO-
9001ISO-
9002ISO-
9003ISO-
9004ISO-
10011ISO-
10005ISO-
6
8402ISO-
14000ISO-
14001ISO-
14004ISO-14001ISO-
14000ISO-
14010ISO-
14011ISO-
14012ISO-
14013ISO-
9000
90001
90002
900039001
90004
90047
90041
90042
90043
90044
9000
14000
9000
9
1 BCR
2 ENASEL
3 EPTP
9000
61
Institut Algérien de la Normalisation
611
986921021998
L'institut Algérien de Normalisation et de Propriété Industrielle (INAPI)
612
1 8
2
3
4
5
6
7
4715051990
230420002008
.
11
623
ISO 9001)
:
.
(INAPI) 20 1993 30 1994
04301995. NA 6351 /
1993 CODEX ALIMENTARUS CODEX STAN 150
/1985<> 90/40 301990
.
90367 101990
.
12
64
Entreprise Publique de Production de Boulonnerie, Coutellerie et Robinetterie BCR
641
1977BCR
01011983
1994BCR
1997
2000
1996
0119962000
1996 1997 1998 1999 2000
1266 1137 1209 1465 1767 40
13
219962000
9.50
03BCR20052007
20052006 2007 ℅
boulonnerie800042063050327710000300033
robinetterie16001299113514951440110076
coutellerie33000333502881121575400002800070
éviers1000009874011204210656320000011200056
642
BCR
BCR
FAQ
1996 1997 1998 1999 2000
1308 1530 1591 1776 1806 38
14
9002 AFAQBCR
ISO 90021612199902
1214200030102000
16660U.C.BC.C.B13861
B.V.AU.C.EAFAQBCR
9002
AFAQ310
BCR
BCR
AFAQ
BCR
90021612199915122002
9000152000BCR
BCRAFAQ
17121997BCR
WebBNG International2001
BCR.SPA.COM
BCR9002
1 BCR
2
7
1 BCR
15
2 BCR
3 ENASEL
BCRENASELPMO.
o
1Total Qualitycontroll
2
3Zero defectGrosby
4Quality improvement Juran
5
6Total quality ManagementDoming
7Baldrije