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HRM Trends

HR plays a significant role in helping organizations adapt to shifts in the external environment.

HR must recognize trends, understand their impact, and facilitate change and adapting

Trends influencing HR

1. Technological changes, challenges, and opportunities

2. Increased globalization (competition and outsourcing)

3. Increase in litigation & regulation related to HRM

4. Changing characteristics of the workforce

5. Changing employment relationship

6. Increasing cost benefits

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Trend: Technological Changes

Great opportunities presented by use of electronic systemsManagement Systems (HRMS and E-HRM)Services delivered more effectively increasing productivity.Maximize profit margins and sustained customer valueSoftware is easily customized to each organization.Personal TechnologyEasy to useCollaborativeAlways accessible

New threats: Privacy/ConfidentialityHarassmentIntellectual propertyInfringing on employee’s personal time

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New Technologies Influencing HRM

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A computer system used to acquire, store, manipulate, analyze, retrieve, and distribute information related to an organization’s human resources.

An HRIS can: support strategic decision making help the organization avoid lawsuits provide data for evaluating programs or policies support day-to-day HR decisions

Human Resource Info System (HRIS)

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Implications of e-HRM for HRM Practices

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Personal Technology & Employee Expectations

Employees want to use these technologies at work.• Employees will use these technologies with or without

employer support.Recruiting and retaining employees requires providing access.HR needs to be involved in setting policies for use.

Policy issues to address:Purpose for using technology.How will it be monitored.What behavior is allowed and is not allowed.How these policies fit with existing system policiesEthical constraints

©SHRM 2009

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