1 bo westerlund, cid, [email protected] involving users and reality-based video prototyping

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1 Bo Westerlund, CID, [email protected] Involving Users and Reality-based Video Prototyping

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Page 1: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Bo Westerlund, CID, [email protected]

Involving Users andReality-based Video Prototyping

Page 2: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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The aim of the interLiving project is to, together with families, develop and design new technologies and artefacts for communication between generations.

Communication can be playing, “being together”, coordination, …

No predefined technology

Page 3: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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How can we develop new and meaningful technology for communication within a family?

and

How can we work with families in a cooperative design tradition and get enough information form the users to contribute to useful design?

Research questions

Page 4: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Co-design closely with the families during the whole project.

Mixture of methods; probes, interviews, workshops…

Multi disciplinary research. Researchers from at least two different scientific backgrounds participate in all work done together with the families.

Not a sequential process

Design approach

Page 5: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Cooperative design

Page 6: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Cultural probes

Page 7: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Come in… (probe photo)

Page 8: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Shared surface (probe photo)

Page 9: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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“A nice kitchen” (probe photos)

Page 10: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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“Ugly technology” (probe photo)

Page 11: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Workshops

Page 12: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Workshops

Page 13: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Asymmetries

Page 14: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Involving children

QuickTime och enSorenson Video 3-dekomprimerare

krävs för att kunna se bilden.

Page 15: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Technology probesSimple technology open to diverse interpretations by the users.

Page 16: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Page 17: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Prototyping

Page 18: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Prototyping

Page 19: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Prototyping

Page 20: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Prototyping

Page 21: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Co-design closely with the families during the whole project.

Mixture of methods; probes, interviews, workshops…

Multi disciplinary research. Researchers from at least two different scientific backgrounds participate in all work done together with the families.

Not a sequential process. Increasing understanding.

Summary, interLiving

Page 22: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Ground the work in the participants real experience of problems and joy.

‘Real and recent’ (Critical Incident Technique)

‘Speak, do, make’ (artefacts)

We do not want loose ideas without any connection to real needs and desires.

Workshop methodology

Page 23: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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The structure helps the participants to express meaningful ideas and scenarios.

1. Narratives concerning daily life events2. Ideas for solutions are constructed3. Scenarios are video-taped with the help of low-tech

prototypes4. Reflection, generalisation and criticism

Workshop structure

Page 24: 1 Bo Westerlund, CID, bosse@nada.kth.se Involving Users and Reality-based Video Prototyping

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Families,Call-center workers,People with different disabilities

The video describes one workshop concerning mobile video telephony, with deaf sign-language users.

Phone manufacturers, providers and authorities also participated.

Workshop participants