1

Chapter Overview

Exploring New Features and Improvements

Troubleshooting Using Help and Support Center

Understanding Workgroups and Domains

Logging On and Off Windows XP Professional

2

Automatic Updates (AU)

Runs as a service Uses bandwidth throttling

3

Copying Files and Folders to a CD

Requires a CD-rewritable (CD-RW) drive Allows you to copy a folder or file by

dragging it to the CD-R icon Allows Original Equipment

Manufacturers (OEMs) to create branded applications that generate emergency boot CDs

Allows independent software vendors (ISVs) to offer a “burn to CD” option

4

ClearType Support

5

Compressed Folders

You can Store more files Create and view ZIP folders

You can drag and drop files and folders into a compressed folder, but you cannot save or write to this type of compressed folder.

6

Desktop Cleanup Wizard

Helps keep your desktop uncluttered Offers to move unused shortcuts to a

folder on the desktop

7

Start Menu

Provides one-click access to important and frequently used programs, files, and folders

Displays your most-used programs first Is continually updated by Microsoft

Windows XP Professional Makes your default e-mail and Web

browser always available Can be customized

8

Fax Support

Enables you to send faxes over a network

Allows you to print to fax from any application

Permits you to track and monitor faxes

9

Fast User Switching

Allows multiple users to simultaneously share a computer

Permits a second user to log on while another is still logged on

10

Locale Support Additions and Regional Options Enhancements

Adds support for more locales Supports multiple languages and

multiple locations

11

Auto-Configuration for Multiple Network Connectivity

Allows you to specify an alternate Transmission Control Protocol/Internet Protocol (TCP/IP) configuration

Enables mobile computer users to seamlessly operate both office and home networks

12

Enhancements to Microsoft Internet Explorer 6.0 Visual refresh and enhanced support for

DOM Level 1 and CSS Level 1 Media acquisition enhancements Native support for Macromedia Flash files

and Macromedia Shockwave Player files Automatic Image Resize Cookie handling changes that improve

privacy Better integrated password and credential

management

13

Instant Messaging (IM)

Allows users to quickly communicate over the Internet

Provides the ability to show MSN Messenger, Microsoft Outlook Express, and Microsoft Outlook contacts in a side panel

Offers multimedia audio, video, and data real-time communication over the Internet

14

Internet Connection Firewall (ICF)

Protects the following: Computers directly connected to the

Internet LAN or dial-up networking, VPN, and PPPoE

connections Prevents external resources from

scanning ports and resources behind the firewall

15

Terminal Services

Remote Desktop Remote Desktop Connection

16

WebDAV Redirector Supports the Web Digital Authoring and Versioning

(WebDAV) protocol for remote document sharing via the Hypertext Transfer Protocol (HTTP)

Allows the use of existing applications and permits file sharing across the Internet to HTTP servers

Allows users at different locations to share and collaborate on a file

Enables users to publish Web data and to use Internet repositories for storing data or sharing information

Requires the Web server to support Web folders and Microsoft Internet Information Services (IIS) or the Web Extender Client (WEC) protocol and Microsoft FrontPage extensions

17

Web Publishing

Enables users to publish files to a Web-hosting service

Uses the .NET Passport Wizard to sign up for passports so a user does not need to enter a password at the Web site

Uses the Web Publishing Wizard to simplify publishing files

18

Welcome Screen

19

Assisted Support

Microsoft Incident Submission and Management

Windows Newsgroups

20

Compatible Hardware and Software

Provides up-to-date, comprehensive, user-friendly hardware and software compatibility information

Helps the user to Upgrade equipment Make purchasing decisions Troubleshoot problems

21

Full-Text Search

22

My Computer Information

23

Multiple Instances of Help and Support Center

Allows you to run multiple sessions of the Help and Support Center

Enables you to run concurrent sessions so you can submit incident reports while looking at Help or System Information

24

Printing Help Content

25

Remote Assistance

A remote assistant can help you over the Internet.

The remote assistant can Accept your invitation, chat with you about

the problem, and view your desktop Transfer any files required to fix the

problem Gain full control of your computer to

perform any complex steps

26

Example of a Windows XP Professional Workgroup

27

A Microsoft Windows 2000 Domain

28

Logging On Locally to the Computer The Welcome screen is the default logon

method for computers in a workgroup. Click the icon for the user account you want

to use. Enter the password, if required.

The Log On To Windows dialog box is the second method.

You can access the Log On To Windows dialog box from the Welcome screen by pressing Ctrl+Alt+Delete twice.

29

Log On To Windows Dialog Box

User Name text box Password text box Log On To option Log On Using Dial-Up Connection check

box Shutdown button Options button

30

Authentication Process in a Workgroup Environment

31

Authentication Process in a Domain Environment

The user name and password are forwarded to an available domain controller in the domain.

The domain controller compares this logon information with the user information in the directory for the domain.

If the user account is valid, the domain controller creates an access token for the user.

The security settings in the access token allow the user to access the appropriate resources in the domain and perform specific tasks.

32

Logging Off Windows XP Professional

33

Windows Security Dialog Box

34

Chapter Summary AU allows users with administrative privileges to

automatically download and install Windows updates. The CD Burning feature allows users to save

information to a CD. The Compressed Folders feature allows users to store

more files. Fast User Switching allows multiple users to easily

share a computer without closing applications and logging off.

IM provides multimedia audio, video, and data real-time communication over the Internet.

ICF prevents external networks from communicating directly with computers behind a firewall.

35

Chapter Summary (Cont.) Microsoft has greatly enhanced the Help and

Support Center. A workgroup is a logical grouping of 10 or fewer

computers that share resources. Each computer in a workgroup maintains a local

security database. A domain is a logical grouping of computers that

share a central directory database. The central directory database is the database

portion of the Active Directory service. The Welcome screen and the Log On To Windows

dialog box allow you to log on to Windows XP Professional.