1. swarna technology pvt. ltd.swarnatech.com/download/swarna technology.pdf · servers, notebooks,...

SWARNA TECHNOLOGY PVT. LTD. 1

http://www.swarnatech.com

1.



Now WE Swarna Technology Pvt. Ltd. is a information technology (IT) services company. The Company operates in

three segments: IT Infrastructure Management Segment, IT and IT Enabled Services, IT Products.

The IT Infrastructure Management Segment provide Break-fix and Facilities Management Services Module comprising

of Systems Management, Network management, Desktop Management etc.

The IT Services segment provides IT and IT enabled services that are delivered over telecom or data network to a

range of external business areas. Examples of such business process outsourcing (BPO) include customer service, web-

content development, back office management and network consultancy, Network Designing, Network

Implementation, Network Security and System Integration as per the requirement of the customers.

The IT Products segment sells a range of personal desktop computers, servers, notebooks, Network security Products,

network storage Products, Video Conferencing Products. The Company is also a value added reseller of desktops,

servers, notebooks, storage products, networking solutions and packaged software.

IT Products

Segment

IT & IT Enabled

Services

Segment

IT Infrastructure

Management

Segment

NETWORK

Management &

Security

AT The Begining Swarna Technology Pvt. Ltd., established

in the year of 1999 is one of the Group company of Core

Jute manufacturing Field with turnover of more than 200

corers of Indian Rupees , had Started operations as a

In-house computer maintenance and Software

Solution services company with a manpower of 12

number for all Jute, Cotton, Bio-technology, Tea Industry

and Real Estate Divisions. We had our Service Station at

our Parent Organization “THE EMPIRE JUTE CO. LTD.”,

“NELLIMARLA JUTE MILLS CO. Ltd.” And “JAGRATI TRADE

SERVICES PVT. LTD.”. Since then we have come a long

way from In-house computer maintenance and

Software Solution services company to an IT Services

Company with a difference , and it is not only on

paper we have many success stories that can support

our statement.



We are with experienced professionals ready and committed to provide you IT services to turn your “Concept into

Reality”, and “Bringing your Future ... Today”.

Our Mission is “to provide great business values and optimized solutions needed by our clients to achieve highest

standards of Services and Solutions delivery capabilities by building a Competent, Highly skilled, Well integrated

& Continuous learning organization and finally improve our stakeholders quality of life”..

Yet, we have Vision “to be the one of the top Players in Indian IT Industry”.

Our values determine how we treat our people, clients, and partners. They define who we are and how we do our

jobs. It also help us to work together in the most effective way.

We are a Client Focused organization with clear value System inculcated to ensure `Customer Satisfaction’ and a

culture where we work as a PARTNER & NOT AS a VENDOR to our customer.

Our values are:

Added Value

Customised And Cost Effective Solutions

Consistency

Competency And Professionalism

Client Forever

Committed And On Time Delivery

Integrity & Honesty

Innovative

Quality Pool of Manpower

Our Human Resources are our most valuable resources. We believe

that outstanding customer service is possible only when technical

knowledge derived from experience is coupled with enthusiasm

and constant quest for excellence.

We believe that talented, inspired and motivated people can

accomplish extraordinary results. In order to accomplish a goal, we

must select, develop and retain the right people. We accomplish this

through a constant focus on building the “people culture” of our

company, supported by a philosophy that the role of leadership is to

create an environment for people to be successful.

Our success depends on the achievement of each individual in our

company. We provide challenges and opportunities, wherever

possible for our employees in order to foster positive personal and

technical growth.



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1500000000

2000000000

2500000000

2013-2014 2014-2015 2015-2016

₹ 22012,61,174.00₹ 19864,89,705.00

₹ 24797,83,179.00

Our Group Turnover

We have an Organized Departmental Matrix as per the diagram below :

Management

Representative

Business & Marketing ,

Sales Department

Human Resources

Department

Technical Department

Accounts & Finance

Department

Purchase

Department.

Pre Sales

Department

Design &

Development

Department

Implementation

Department

SLA Department



We help companies to meet their business objectives by

enhancing their daily business activities with the right IT strategies

and methods to implement them.

We Provide Custom Solution, In various fields of IT Infrastructure,

IT & IT Enabled Services, IT Products specifically designed to

meet companies unique business requirements. We work closely

with our clients not only documenting their requirements but also

becoming their partner in providing optimized solutions for their

variety needs.

Our Services. We deliver the best of breed solution from mature and proven technology. Swarna Technology creative development

teams have experienced in developing solution in various field of IT Infrastructure, IT Products and IT & IT Enabled Services

Segment. Complex technologies and changing business environments are among the main challenges organizations

face on their path to growth. Understanding the complexities of the IT environment, we extends our expertise to ensure

that the technology is in line with our Client business objectives no matter the size and nature of the organization.

We offers 3 Vertical services and 1 Horizontal services. These services are spread across Technology Domains and

Professional / Facility Management Services.

OUR SERVICES

IT INFRASTRUCTURE

MANAGEMENT SERVICES

IT ENABLED SERVICES

PRODUCTS SALE

NETWORK INTEGRATION. (

DATA, VOICE & VIDEO ).

NETWORK SECURITY DESIGNING AND

IMPLEMENTATION.

SURVILANCE DESIGNING AND

IMPLEMENTATION.

STORAGE & BACKUP SOLUTION

DESIGNING & IMPLEMENTATION.

MAILING SOLUTION AND

IMPLEMENTATION.

CUSTOMISED SOFTWARE DESIGNING,

DEVELOPMENT AND IMPLEMENTATION.

FACILITY MANAGEMENT SERVICES ( AT SITE / REMOTE )

HTML/XML CONVERSION.

E-BOOK PUBLISHING.

DATA ENTRY / DATA PROCESSING.

SCANNING / OCR / INDEXING.

ONLINE DATA ENTRY.

FORM PROCESSING.

DOCUMENT MANAGEMENT.

VSAT AND VSAT BROADBAND SERVICE.

NETWORK SECURITY APPLIANCES .

NETWORK PASSIVE COMPONENTS (LIKE

UTP CABLE , FIBRE CABLE , I/O & OTHER

COMPONENTS).

NETWORK ACTIVE COMPONENTS (SWITCH

, ROUTERS, WIRELESS ROUTERS, WIRELESS

ACCESS POINTS).

VOICE AND VEDIO COMPONENTS ( IP

PHONE , VEDIO CONFERENCING

COMPONENTS, SURVILLANCE CAMERA

ETC.)

SERVERS & STORAGE DEVICES.



NETWORK INTEGRATION (DATA)

YOUR NETWORK IS UNIQUE

We don't believe there is a one-for-all IT network solution for anyone. Networks

are entirely unique to an organisation; almost like a finger-print. Data Integration

stays abreast of all the latest developments in technology so we can implement

solutions that work in your environment. We can make your applications run

faster, reduce your operational overheads, improve your security and mitigate

your risks. Above all, we are focused on the outcome you need to achieve for

your business.

Having a sound network infrastructure is a fundamental delivering the

applications which make your business efficient, competitive and adaptable.

Data Integration can design, prove and implement the right solution to meet

each need for performance, reliability and quality of service to ensure

dependable delivery of voice, data and multimedia services.

It is our responsibility to find solutions that address today’s and tomorrow’s

problems, to understand the pressures on organisations and to translate

technological advances back to our customers to support their strategy. If you

want an IT network infrastructure solution, we can help you in the following areas:

IT INFARSTRUCTURE SUPPORT

Swarna Technologies generally offer "plan–design-implement–

operate–optimize" services across all the elements of the IT

infrastructure life cycle and processes. This includes managed

infrastructure services such as data centre design, migration and roll

out planning, process design, service delivery structure design,

implementation and roll outs as well as day today operations across

the entire range of infrastructure elements such as servers, storage,

databases, end user devices, network devices, security devices,

webservers, applications, data processing, data entry and

infrastructure processes, applications and tools

• Workplace Services

• Data Centre Service

• Network Transformation

• Information Security Services

• Integrated Operations Management Services

• System Integration

• Server Administration and Support

• Structured Cabling



DATA CENTRE SERVICE

Swarna has always been at the centre of cloud and virtualization

technologies, assisting enterprises to drive business growth and

enable superior digital experience. Our vision of the 21st Century

Enterprise is that of a modern IT data centre equipped with service-

oriented and secure data centre infrastructure services. We assist

customers in adopting best-in-class, next generation hybrid data

centre architecture to enhance agility. This allows IT the freedom to

create united and secure data centre services and experiences for

users. At the core of our data centre services lies IT service

management process automation and service orchestration.

We have a wide range of service offerings across data centre

management portfolio - comprising Data Centre Operations, Data

Centre Transformation, Data Centre Automation, and Cloud

Services. Additionally, our add on service provides solutions by

employing disruptive technology, flexible commercial models, and

global delivery models to drive value to business, end users, and IT.

By deploying these data centre services, businesses are able to

build competency to provide DC, cloud transition, migration,

consulting, and system integration operations services worldwide.

This paves the path for future-proof and hybrid cloud infrastructure.

For end users, such data centre infrastructure management

solutions ensure enhanced agility, thereby facilitating the delivery

of more automated and responsive business service. With strong

automation and process frameworks, end users can be assured of

proficient and verified reference architecture based solutions. Our

offerings for data centre infrastructure management help IT reduce

the total cost of ownership (TCO) and enhance operational

excellence. In a controlled infrastructure with defined software,

service-based process integration can be ensured.

NETWORK SERVICES

Modern enterprises are embracing digitalization as a business model

exploring innovative sources of revenue such as IOT, big data analytics,

and M2M. The consequent increase in data volumes necessitates an

overhaul of existing network infrastructure and the implementation of

robust network applications services.

A modern network must be 'open' yet secure, agile yet scalable, and

easy to govern while supporting real-time upgrades. Organizations must

consider emerging technologies, such as the Cloud, as part of their digital

journey.

At Swarna, we have an experience-driven service delivery approach,

bridging the gap between advanced tools and tangible outcomes. We

are globally recognized for our network transformation initiatives:

• Ensured customer satisfaction for several OEMs and telecoms

worldwide

• Completed many network systems integrations, with more than 5

years of experience

• Network Automation



Local Area Network (LAN) Integration / Management.

Local Area Network Integration / Management covers Integration / support and maintenance of end-to-end LAN

infrastructure comprising of devices such as designing of network Connectivity , Laying of Cables , Integration of hubs,

switches, firewalls, load balancers and monitoring of the LAN infrastructure.

Wide Area Network Integration / Management

WAN Integration / Management covers the provision of circuits, connectivity Integration / Management, support and

maintenance of end-to-end WAN, MAN, Internet, MPLS, P2P links, infrastructure comprising of devices such as Routers,

ISP equipments, WAN accelerators, Link Encryptors, VPN concentrators and monitoring of the WAN infrastructure.

Data Centre Network Integration / Management

DC network Integration / Management covers support and maintenance of end-to-end DC network infrastructure

comprising of devices such as switches, firewalls, load balancers and monitoring of the DC network infrastructure. The

DC network support covers monitoring, management, performance and capacity utilization of each device and

report.

Wireless Data Network Integration / Management

Wireless network Integration / Management covers the support and maintenance of end-to-end Wireless data

network infrastructure comprising of devices like wireless routers, Wireless access points, Wireless network adapter and

monitoring of WLAN infrastructure.

NETWORK INTEGRATION (Voice)

Technology such as Computer-Telephony integration (CTI),

IVR, Unified Messaging, enhanced multimedia collaboration

and enabling mobile workplace are making IP Telephony

mandatory in every organization.

IP Telephony is not about reducing call charges, but the way

your business is conducted by integrating and improving

communication. IP networks have evolved and today offer

you better reliability, security and flexibility thereby delivering

greater performance.

We prepare your IP telephony network to handle your voice

service over one high-speed platform, helping to enhance

efficiency and business value.

Integration / Management of Voice Networks

This Network Service covers end-to-end support and maintenance of Voice/VoIP systems infrastructure comprises a

host of devices and systems such as PBX, Call manager, Voice mail server, Unity systems, call managers and monitoring

of Voice and VoIP network infrastructure.



NETWORK INTEGRATION (Video)

Videoconferencing uses telecommunications of audio and video to bring people at different sites together for a

meeting. This can be as simple as a conversation between two people in private offices (point-to-point) or involve

several sites (multi-point) with more than one person in large rooms at different sites. Besides the audio and visual

transmission of meeting activities, videoconferencing can be used to share documents, computer-displayed

information, and whiteboards. Now a days , it is very much requirement for your business to reduce cost and time of

meeting and to take faster decision.

We Integrate And Supply The components required for a videoconferencing system include:

Video input : video camera or webcam

Video output: computer monitor , television or projector

Audio input: microphones, CD/DVD player, cassette player, or any other source of PreAmp audio outlet.

Audio output: usually loudspeakers associated with the display device or telephone

Data transfer: Analog or digital telephone network, LAN or Internet

Computer: a data processing unit that ties together the other components, does the compressing and

decompressing, and initiates and maintains the data linkage via the network.

There are basically two kinds of videoconferencing systems:

1. Dedicated systems. There are several types of dedicated videoconferencing devices:

1. Large group videoconferencing are non-portable, large, more expensive devices used for large rooms

and auditoriums.

2. Small group videoconferencing are non-portable or portable, smaller, less expensive devices used for

small meeting rooms.

3. Individual videoconferencing are usually portable devices, meant for single users, have fixed cameras,

microphones and loudspeakers integrated into the console.

4.

2. Desktop systems are add-ons (hardware boards, usually) to normal PCs, transforming them into

videoconferencing devices. A range of different cameras and microphones can be used with the board,

which contains the necessary codec and transmission interfaces. Most of the desktops systems work with the

H.323 standard. Videoconferences carried out via dispersed PCs are also known as e-meetings.

http://en.wikipedia.org/wiki/Video_camera

http://en.wikipedia.org/wiki/Webcam

http://en.wikipedia.org/wiki/Computer_display

http://en.wikipedia.org/wiki/Television

http://en.wikipedia.org/wiki/Video_projector

http://en.wikipedia.org/wiki/Microphone

http://en.wikipedia.org/wiki/Loudspeaker

http://en.wikipedia.org/wiki/Local_area_network

http://en.wikipedia.org/wiki/Internet

http://en.wikipedia.org/wiki/H.323



NETWORK Security Design & Implementation

How secure is your network?

Are you aware of potential threats?

Have you taken measures to ensure your business data

remains uncompromised?

Firewalls prevent undesired network communication to and

from the internet. By only letting acceptable and legitimate

network traffic through, your business network is protected

from unauthorised access from outside your network, and

keeps the content of your network protected.

Antivirus software constantly scans your data for infections

caused by viruses, spyware and other malicious software on

the network. Signature files are used to check file attributes

against known malicious threats. These signature files are

updated automatically and constantly, provided a valid

license is held with the antivirus provider.

Passwords are one of the most important parts of network

security. If a password is compromised, your data can be

easily accessed, and even taken off the network. It is

imperative that password complexity policies are adhered

to.

SWARNA Technology can advise on, and assist you to develop, the best network security to ensure that

your critical business data remains secure and that your business is never compromised.



STORAGE & BACKUP SOLUTION

Your data is vital for you...you don't want to lose it...you are

dependent on it for youvr work or for your personal record

keeping. If you have an Internet broadband connection,

as most people today have, then an online backup service

might be right for you. Today... this has become an easy

solution which is both cheap and convenient!

Securing your data in today’s world is a must! One day you

can be infected with a virus or your hard drive can stop

working. That’s when you will thank yourself that your

computer information has been securely stored on a

backup.

Act before a disaster happens! Not after it happens! Well,

you do take data backups of your system? Don’t you?

Finding out the right data backup solution just for you can

be confusing.

Your need depends on what you want to backup, how you want to backup it up and on what type of computer or

network you are using.

Today it can be difficult to choose the right backup solution that you need. Not because they are difficult to find,

but because there are too many of them.

Are you looking for an data backup solution?

What should you backup?

How should you backup?

Broadly, storage is divided into

Backup (Standalone DAT, LTO, Autoloaders, Tape Libraries& Virtual tape Libraries, Disk based Backup).

Storage (NAS, Stand-alone Disk-storage, ISCSI-SAN, FC SAN, Unified Storage solution, Blade storage and

enterprise class SAN solution).

SWARNA offers integrated consolidation solutions that can help your organization standardize and simplify your

storage environment in a flexible and systematic way.

Application Consolidation

Backup consolidation

Online and SAN Consolidation

Unified Infrastructure Management

Storage virtualization



MAILING SOLUTION & IMPLEMENTATION

In today’s business environment people required prompt

and fast organizational and inter organizational

communications. To suffix this mail and messaging solution

provide significant role.

Communication becomes one of the vital parts for

corporate world. The flow of emails and important data is

very high to corporate professionals. So they need to

have such facility which connects them to their mailbox

anytime anywhere even on mobiles. Not only corporate

professional require this facility, people also need it for

personal and social uses. By availing corporate email

solutions or personal email solutions one can save a lot

more time. It is really helpful in keeping your track fast on

today’s fast track life. Another good thing about email

facility is that it comes in a very little price. So whether you

are professional or not you are going to love this facility.

Nowadays mobile are also launching with many great

features due to which using of electronic mailing

becomes easier. Most of today’s mobile are compatible

with personal email or corporate email features. Easy

email sending to multiple recipients can be performed

amazingly by latest mobiles. With the help of corporate

email services in India, Small businessmen can provide a

great connected environment to their clients and

employers and can have full report of their works and

other recourse all the time.

Benefits which can be achieved by availing corporate email service

• By taking this facility, it is for sure you are improving your communications between your clients, partners

and employees.

Make your organization full of IT enabled features with corporate email solutions. Provide enhanced work-

life to your employers.

It is also a big reason for saving of lots of time so that you can focus more on other works too. More than

that your employees can also get more time to take care on other works.

By including wireless mobile emailing service for working purpose you can decrease your deployment

cost. You really don’t need to buy expensive mobile phones like PDA and smart phones. More than that

you can also save costing for monthly subscription for accessing of other’s server. Corporate email service

is the real solution for communications issues.

SWARNA can propose mailing solution which will have an easy to use with simplified user interface and an

enterprise ready, browser based communication suite. Users can read, send and organize email messages and

manage and share calendars, contacts, tasks and notes with the standards complaints.

The solution is based is on open source components to provide cost effective price with superior performance.



IT Support & Services

ITES, Information Technology Enabled Service, is defined as

outsourcing of processes that can be enabled with

information technology and covers diverse areas like finance,

HR, administration, health care, telecommunication,

manufacturing etc. Armed with technology and manpower,

these services are provided from e-enabled locations. This

radically reduces costs and improve service standards.

SWARNA offers high quality ITES Services, with consistently

reliable and cost effective Business Outsourcing Services.

Versatile integrated services cover a complete span of

Content Conversion, Data Processing & Management,

Transaction Processing and Document Management

Solutions & Services.

The services includes:

• HTML/XML CONVERSION.

E-BOOK PUBLISHING.

• DATA ENTRY / DATA PROCESSING.

• SCANNING / OCR / INDEXING.

ONLINE DATA ENTRY.

FORM PROCESSING.

DOCUMENT MANAGEMENT.



Facility Management Services

SWARNA manages clients’ technology infrastructure from availability, performance and security perspectives. This

incorporates review services along with the manage suite when handling large and complex technology

infrastructures.

In order to satisfy the requirements of our customers’ infrastructure management, SWARNA has developed know-

how in the field of facilities management and offer customized support services.

We ensure that the customer’s equipment’s are in top operational condition and that they are receiving services in

a prompt and organized manner. We offer Facility management services to organizations that choose to outsource

their facility management operations in lieu of maintaining their own facility management personnel and resources.

Our facility management services comprises of:

Program Management

Service Desk Management

Server / Systems Management

Desk-Side Management

Network (WAN & LAN) Management

Database Management

Application Support

Mail Management

Asset Management

Our Facility Management services enable clients to:

Focus on their core business

Reduce total cost of operations

Guaranteed accessibility of systems

Better uptime of IT infrastructure

Application and tools for immediate deployment

Operational efficiency



OUR CLIENTS



OUR PARTNERS



OUR LOCATIONS

INDIA

KOLKATA

ITANAGAR

BHUBANESWAR

HYDERABAD

BANGALOR

E

GUWAHATI

RANCHI

MUMBAI

DELHI

SWARNA HEAD OFFICE

SWARNA PLANNED OFFICE

SWARNA PRESENT OFFICE

VISAKHAPATNAM

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