1104 bombardier aerospace implements sap extended warehouse management

8/9/2019 1104 Bombardier Aerospace Implements SAP Extended Warehouse Management

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Orange County Convention CenterOrlando, Florida | May 15-18, 2011

Bombardier Aerospace Implements SCM EWM within theirAftermarket Parts Distribution Operation

Troy Rochat Bombardier AerospaceJulie Nesbitt Bombardier Aerospace

Jason Russo InfoLogix


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[ Introductions

Jason Russo

Senior EWM Consultant with Infologix

10+ years SAP Supply Chain experience

Working with EWM since 2007

Troy Rochat

Real Experience. Real Advantage.

,

20 years in Bombardier Aerospace

Certified SAP consultant (2002)

Julie Nesbitt IT Program Director, BCS & SAA

22 years in Bombardier Aerospace

10 years SAP experience


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Company Overviews



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[ InfoLogix Overview

Total solution provider based in Hatboro, PA

Wholly owned subsidiary of Stanley Black & Decker

2,200 clients and growing

SAP supply chain specialists

Systems Integration

Hardware


Strong SAP Credentials

SAP Services and Software Partner

SAP Consulting Partner

Pre-release Testing Partner

Leaders in Enterprise Mobility Services Proprietary World Class Client Care Portal - over 150,000 assets

managed

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Vision: Giving people wings, around the world, through innovation, pride andsetting the highest standard for excellence

With more than 30,300 employees and well-positioned in global markets,Bombardier Aerospace ranks as the worlds third largest civil aircraft

manufacturer. Its high-performance aircraft and services set the standard ofexcellence in several markets, including:

Bombardier Aerospace Overview


Commercial aircraft

Amphibious aircraft

Specialized aircraft solutions

Customer Services

Bombardier Aerospace is dedicated to setting new standards of customercare and aircraft availability worldwide.

Mission: Keep our Customers flying


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Focusing on the Customer

Worldwide service and support through

a network of: Parts logistics

Aircraft maintenance



Tailored per hour parts and services solutions

Field service personnel and 24/7 Customer Response Centres

Flexible airborne parts delivery service

Spare parts depots, service centres and authorized service facilities

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[Bombardier Parts Logistics provides a full spectrum of spares support to 29Bombardier product lines, Commercial & Business, including new AircraftPrograms entering into service.

6 Challenger Aircraft Product lines

4 CRJ Aircraft Product lines

3 Global Express Aircraft Product lines



28 Product Lineswith ~6,000

Aircrafts

12 Learjet Aircraft Product lines

4 Q Series Aircraft Product lines


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The Case for change



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[ Case for Change / Key Drivers Parts Logistics requirements had changed over the previous several

years.

Our business has increased dramatically in the International market.

Our customers growing needs and expectations compelled us to:

Be more flexible

Offer more diverse services


Expand our capabilities

Improve distribution efficiency

A new Warehouse Management solution was required


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[ Who was Impacted?

Montreal

Chicago

Wichita

Frankfurt

Toronto

Service Centres


Quality Transportation

Customer Service

CRC

Material Logistics

Configuration Management

IT

Legal Services

Finance

Chicago Distribution

Frankfurt Distribution

Impacts : Approximately 300 employees


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[ Who was Impacted?

Chicago Distribution Centre:

238,000 square feet (22,110 sq. m);

Stores over 120,000 unique parts at full capacity;

Operational since June 2005;

Supplies Bombardier network of parts depots and service locations;

Ships 1,700 Lines daily


Frankfurt Warehouse:Direct shipments to Europe, Middle East, Asia & Africa;

50,000 square feet (4,650 sq. m);

Capable of storing approximately 40,000 parts at full capacity;

Operational since August 2005; 200 lines shipped per day


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BombardierSAP

BombardierSAP

Vision

Interface

CLS

SCM

ERPLIMS

Existing


BombardierSAP

SCM/eWM

ERP

are ouse anagemen o u onthat is consolidated into 1 System

New


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[

Project Overview



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[Structuring the Main Project Team

Delivery team

Dedicated business and IT resources identified:

From the business:

Main Sponsor (VP or higher), Project Sponsors (VPs or Directors),

Business Focal (Manager representation),

Data Management Focal (Manager representation),

Real Experience. Real Advantage.14

Business Focals by function (Business leads),

Power Users (Business leads) and Super Users (End Users withTraining skills) by functional areas

From IT:

Qualified resources for Business Analysts, ApplicationSpecialists and ABAP team members for all functional areas.

Subject matter experts (eWM) - Infologix


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[Project Team Organizational Chart

EXECUTIVE SPONSORSBUSINESS PROJECT SPONSORS

STEERING COMMITTEEIT CIO AND DIRECT REPORTS

EXECUTIVE SPONSORS

A powerfulcoalition ofleaders forsuccessful

projectdelivery


DELIVERY TEAM (IT)

PM SAPCC PM SITE

BA

AS

ETL

PSI

CM and Org

Alignment

IT site support

Legacy

Infrastructure

STAKEHOLDERS TEAM (BUSINESS)

Directors / Focals:Worldwide Distribution

Customer Services

Material Logistics

ConfigurationManagement

Pricing & Cost Control

Quality

Business Planning &

Development

Project specific:

Main Project Owner

Project Manager

Data ManagementFocal

ContinuousImprovement

Team

Power/ Super

Users

Dedicated,multi-

disciplinary

teams


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[ Key Changes Improved processes for inbound, outbound and Inventory Control

Heightened visibility throughout the entire warehouse

100% inventory visibility

Every physical part movement will be captured in eWM with user ID, date and time

Eliminate Databases, interfaces and IDOCs Radio Frequency Technology

Minimize Waste:

duplicate processes


manual data entries, (minimize errors)

duplicate auditing

reduce paperwork

Wave Management

Consolidation of customer orders allowing financial benefits for customers and

Bombardier Reduce delays in processing

Reprint capabilities of key paperwork

Real time status improves accuracy


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[Key eWM Integration Points

Synchronization & Communication between eWM & ERP.

Master data

Transactional Data between EWM and ERP (Sales orders, Purchase

Orders and Stock replenishment orders, etc) Inventory Updates Inventory postings

Financial Integration Financial postings for Post Goods Issue (PGI) andPost Goods Receipt (PGR)


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t er commun cat on to or egacy systems nee e ase on t escope of EWM functionality such as Environmental Health and Safety(EH&S), Billing systems, and Global Trade Services.

CIF (Core Interface) Communication exchange of data betweenSAP ERP and SAP EWM ensuring Data Consistency and Integrity


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[1System Overall Project Timeline

2009

June JulyFeb March April MayOct Nov Dec JanJuly Aug SeptJune

2010

Phase 2 Solution Strategy5 months

Phase 3 Prep & BluePrint7 months

Phase 4 Realization9 months

Phase 5 - Final Prep & Cutover

1 month

Oct NovAug SeptFeb March April May

PrototypeDevelo ment

Develop Solution(eWM, SAP)Gap Workshops,Data Discovery &Strategy Preparation

Project Evaluation,Initiation &Approval

Solution Break/Fix.

Dec


Documentation

Training Preparation & delivery

Integration Tests, Dry Runs, DIAL &UATs


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[

Functionality Overview



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[ EWM Functionality

Use of process oriented storage control to facilitate multistep inbound, outbound and internal storage processes.

Quality inspection process using QIE (Quality InspectionEngine) to integrate quality management with ERP QM.


oa was o con ro nspec ons rom w e con nu ngto leverage ERP QM functionality.

Stock scenarios included batch management,

serialization, and split valuated products.

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[ EWM Functionality (Continued)

Resource Management optimization and work assignmentefficiency.

RF system guided picking Different WOCRs based on zone.

Queue determination by Activity Area


warehouse order assignment

Dynamic control of resource assignment to resource groupsbased on workload.

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Kit to Stock process using EWM production supplyintegration.

Use of PP integration to manage kitting process. Separate EWM managed storage location for Production

Supply Area.


Wave Management

Different wave templates determined based on deliverypriority/ship to.

Warehouse requests automatically assigned to wavetemplate based on condition technique.

Use of wave monitor to facilitate wave release.

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Other topics

RF enhancements through the RF Framework

Enhancing standard functionality through BADIs PPF (Post Processing Framework)

Automation of warehouse task creation


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[

Key Lessons Learned



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[ Key Lessons Learned Utilize standard functionality as much as possible.

EWM offers comprehensive functionality to fit many complex processes,its important to fully understand the depth of functionality.

Invest in design prototypes early on in project timeline

Demo functionality to key users to help drive key decisions.

Business and IT participation / ownership / engagement

Key decision makers must fully support project objectives

Real Experience. Real Advantage. 25

Business units outside of the Warehouse need to be integrated intoBlueprint

Post go-live on-site support can not be underestimated in terms of effortor duration

An overall Business Change Lead to be assigned from the beginning.

Roles & responsibilities (Business and IT) must be clearly definedwithin the project team

especially for post go-live support (who does what, when)


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[Key Lessons Learned (Continued) Cutover plan can not be too detailed and must include contingency

Communication and planning for all areas can not be underestimated(Business plan, IT plan)

Contingency planning is critical (what if scenarios)

Testing and dry-runs need to be comprehensive and long enough

Do not underestimate the number of business areas and business users thatare required for testing


ee to test w t rea st c vo umes ata, transact ons, users, etc

Need to ensure the time to consolidate training & practice in the new systemwith the new processes & tools

Day In The Life testing and simulation

Pay attention to the small stuff during dry-runs and go-live scenarios, the

impact of small variances will be magnified with go-live volumes Dont assume the basics will be acceptable without validation.


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SESSION CODE: 1104

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1104 bombardier aerospace implements sap extended warehouse management

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