1a--introduction to scm term iv.pptx

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    1---What is Supply Chain Management

    Supply Chain Management is primarily concerned with

    the efficient integration of suppliers, factories,

    warehouses and stores so that merchandise is produced

    and distributed in the right quantities, to the rightlocations and at the right time, and so as to minimize

    total system cost subject to satisfying service

    requirements.

    Simchi-Levi

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    SCM

    The term supply chain

    management was coined by Keith Oliver, a Booz

    Allen Hamilton executive in 1982

    (Information Week, 2003).

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    7

    Supply Chain: Manufacturing Example

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    Supply Chain: Manufacturing Example

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    Supply Chain: Service Example

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    Supply Chain: Service Example

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    Supply Chain Relationships

    Types of Relationships

    Vertical: Thetraditional linkages between firmsin the supply chain such as retailers, distributors,manufacturers, and raw materials suppliers

    Horizontal: Business arrangements between

    firms that occupy parallel positions in thesupply chain (e.g. two ocean carriers that shareship capacity)

    Full Collaboration: Business arrangements

    between firms that occupy both vertical andparallel positions in the supply chain (e.g.consortium of carriers and shippers working toreduce empty truck movement)

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    Range of supply chain relationships

    Transactional:Both parties are at arms length, with limitedcommitment

    Collaborative:

    Two or more business organizations cooperate todrive better long term combined results

    Strategic:

    Represents deep and long term commitments amongsupply chain partners. Firms willingly modify their

    business objectives and practices to help achieveshared long-term goals and objectives

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    Supply and Demand Network

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    Order penetration point

    The position of the of the order penetration point

    (OPP) is an important strategic question. Basically theactions before the OPP are forecast driven and the actionsafter the OPP customer order Driven .

    Shifting the OPP forward reduce the delivery lead time tocustomers and increase the manufacturing efficiency .

    Advantages of shifting the OPP backwards are amongothers increase of the degree of product customisation , reduce of the reliance on forecasts and reduce or eliminate

    of the WIP Buffers.

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    A framework for managing the supply chain

    Key issue

    1What are the management

    implications of integrating the

    supply chain?

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    A framework for managing the supply chain

    1

    Develop a supply

    chain strategy

    2

    Gather supply chain

    information

    3

    Develop effective

    partnerships and

    alliances

    4

    Pilot new supply chain

    solutions

    5

    Organize for supply

    chain performance

    6

    Develop measurement

    system for supply chain

    performance

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    A framework for managing the supply chain

    Develop a supply chain strategy

    Customer service requirements

    Plant and distribution center network design

    Inventory management

    Outsourcing and third-party logistics relationships

    Business processes

    Organizational design and training requirements Performance metrics and goals

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    A framework for managing the supply chain

    Pilot new supply chain solutions

    Successful supply chain improvement including

    Involvement of key stakeholders, suppliers, customers andemployees

    Selection of scope and environment, focusing on avoiding

    risk

    Identification of the key questions that the pilot mustanswer

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    A framework for managing the supply chain

    Develop measurement systems for supply chain performance

    On time in full, outbound

    On time in full, inbound

    Internal defect rates

    New product introduction rate

    Cost reduction

    Stock turns

    Order to delivery lead time

    Fiscal flexibility

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    Why so Difficult

    to Match Supply and Demand?

    Uncertainty in demand and/or supply

    Changing customer requirements

    Decreasing product life cycles

    Fragmentation of supply chain ownership

    Conflicting objectives in the supply chain Conflicting objectives even within a single firm

    Marketing/Sales wants: more FGI inventory, fast delivery,many package types, special wishes/promotions

    Production wants: bigger batch size, depots at factory,latest ship date, decrease changeovers, stable productionplan

    Distribution wants: full truckload, low depot costs, lowdistribution costs, small # of SKUs, stable distribution plan

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    The Bullwhip Effect

    If information isnt shared, everyone has to guess what is

    going on downstream.

    Guessing wrong leads to too much or too little inventory:

    If too much, firms hold off buying more until inventoriesfall (leading suppliers to think demand has fallen).

    If too little, firms demand a rush order & order morethan usual to avoid being caught short in the future(leading suppliers to think demand has risen).

    . 41

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    The Bull whip effect

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    The effect of lack of coordination onperformance

    Manufacturing cost Inventory cost

    Replenishment lead time

    Transportation cost

    Labor cost for shipping and receiving

    Level of product availability

    Relationships across the supply chain #@#*&@*!

    Profitability

    Remark: All of the above essentially result from the increased

    variability experienced by certain parts of the supply chain, due

    to information distortion and lack of coordination.

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    Information Flow in Supply Chains

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    Information Technology: A Supply Chain

    Enabler

    Information links all aspects ofsupply chain

    E-business

    replacement of physical businessprocesses with electronic ones

    ERP Systems

    Electronic data interchange (EDI)

    a computer-to-computerexchange of business documents

    Bar code and point-of-sale data creates an instantaneous

    computer record of a sale

    Radio frequency identification(RFID) technology can send product

    data from an item to a reader viaradio waves

    Internet

    allows companies tocommunicate with suppliers,customers, shippers and otherbusinesses around the world,instantaneously

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    Radio Frequency Tags

    Radio Frequency Tags: Keeping the Shelves StockedSupply chains work smoothly when sales are steady, but often break down when confronted by a sudden surge in demand.Radio frequency ID (or RFID) tags can change that by providing real -time information about whats happening on storeshelves. Heres how the system works for Proctor & Gambles Pampers.

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    SAP Advanced Planner and Optimizer(APO)

    SAP APO has 5 key modules

    - Demand Planning

    - Supply Network Planning

    - Core Interface(R3 to APO)

    - Manufacturing Planning

    - Global Available to promise

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