2008 student satisfaction survey. survey background created to address the “student...

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2008 Student Satisfaction Survey

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Page 1: 2008 Student Satisfaction Survey. Survey Background Created to address the “Student Satisfaction” metric on the UNTHSC Strategy Map Developed by the Student

2008 Student Satisfaction Survey

Page 2: 2008 Student Satisfaction Survey. Survey Background Created to address the “Student Satisfaction” metric on the UNTHSC Strategy Map Developed by the Student

Survey Background

• Created to address the “Student Satisfaction” metric on the UNTHSC Strategy Map

• Developed by the Student Affairs Action Committee

• Based on student assessment relative to their level of expectation (Exceeded, Met, or Below Expectations)

Page 3: 2008 Student Satisfaction Survey. Survey Background Created to address the “Student Satisfaction” metric on the UNTHSC Strategy Map Developed by the Student

Survey Topic Areas

• Institutional Facilities and Services• Academics• Student Services and Programs• Student Health Clinic• Student Counseling Service• Services Provided by Academic Programs• Founders’ Activity Center

Page 4: 2008 Student Satisfaction Survey. Survey Background Created to address the “Student Satisfaction” metric on the UNTHSC Strategy Map Developed by the Student

Survey Administration

• Online survey administered March 17 – April 14, 2008

• 365 students participated

Page 5: 2008 Student Satisfaction Survey. Survey Background Created to address the “Student Satisfaction” metric on the UNTHSC Strategy Map Developed by the Student

Survey Respondents by Program

Program/Degree2008

Respondents*

2008Percent of

Respondents

2008 Number

Surveyed*

2008 Response

Rate

2007 Response

RateTCOM/DO 179 49% 583 31% 32%TCOM/MPAS 38 10% 96 40% 25%GSBS/Medical Science 14 4% 46 30% NAGSBS/MS 30 8% 60 50% 44%GSBS/PhD 45 12% 108 42% 38%SPH/MPH 57 16% 177 32% 27%SPH/DrPH 14 4% 50 28% 35%

Totals 365 100% 1120 33% 32%

* The totals for Participants and Enrolled is less than the sum of the individual programs due to dual-degree students.

Page 6: 2008 Student Satisfaction Survey. Survey Background Created to address the “Student Satisfaction” metric on the UNTHSC Strategy Map Developed by the Student

How satisfied are you that the education you are receiving at UNTHSC is preparing you to accomplish your goals?

Program Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedVery SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedTCOM-DO 31% 45% 18% 6% 1% 25% 49% 14% 8% 4%TCOM-MPAS 29% 58% 3% 11% 0% 40% 60% 0% 0% 0%GSBS-Med Science 14% 29% 36% 14% 7% NA* NA* NA* NA* NA*GSBS-MS 30% 37% 17% 10% 7% 26% 39% 19% 10% 6%GSBS-PhD 13% 62% 11% 7% 7% 20% 54% 17% 7% 2%SPH-MPH 18% 48% 27% 7% 0% 19% 45% 23% 13% 0%SPH-DrPH 36% 43% 21% 0% 0% 24% 47% 24% 6% 0%

2008 (n=360) 2007 (n=321)

* GSBS Medical Science results were not split out from the general MS population in 2007

Page 7: 2008 Student Satisfaction Survey. Survey Background Created to address the “Student Satisfaction” metric on the UNTHSC Strategy Map Developed by the Student

How satisfied are you that the education you are receiving at UNTHSC is preparing you to accomplish your goals?

Average Scores

(1) Average score based on Very Satisfied=5, Satisfied=4, Neutral=3, Unsatisfied=2, Very Unsatisfied=1(2) GSBS Medical Science results were not split out from the general MS population in 2007

Average Score (1) 2008 2007TCOM-DO 3.98 3.83TCOM-MPAS 4.05 4.40

GSBS-Med Science 3.29 NA (2)

GSBS-MS 3.73 3.68GSBS-PhD 3.69 3.80SPH-MPH 3.77 3.70SPH-DrPH 4.14 3.88

Page 8: 2008 Student Satisfaction Survey. Survey Background Created to address the “Student Satisfaction” metric on the UNTHSC Strategy Map Developed by the Student

Survey Report and Graphic Results

http://www.hsc.unt.edu/departments/OSM/survey.htm

Page 9: 2008 Student Satisfaction Survey. Survey Background Created to address the “Student Satisfaction” metric on the UNTHSC Strategy Map Developed by the Student

2008 Student Satisfaction Survey Results

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4.14

3.77

3.69

3.73

3.29

4.05

3.98

3.88

3.70

3.80

3.68

4.40

3.83

0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5

SPH -DrPH

SPH -MPH

GSBS -PhD

GSBS -MS

GSBS -Med Science

PA

DO

Program

Average Score

2008 2007

* Based on Very Satisfied=5, Satisfied=4, Neutral=3, Unsatisfied=2, Very Unsatisfied=1

n = 177

n = 25n = 38

n = 160

NA

n = 14

n = 31

n = 41

n = 45

n = 47

n = 56

n = 14

n = 17

n = 30

Chart 3.22 - How satisfied are you that the education you are receiving at UNTHSC is preparing you to accomplish your goals? - Average Score*

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