2010 leadman seminar (frontline leaders)

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  • 8/8/2019 2010 Leadman Seminar (Frontline Leaders)

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    Company

    LOGO

    www.company.com

    First Electro Dynamics CorporationFirst Electro Dynamics Corporation

    PREPARING FORPREPARING FOR

    SUCCESSSKILLS/COMPETENCIES/SUCCESSSKILLS/COMPETENCIES/CHARACTERISTICS OF ACHARACTERISTICS OF A LEADERLEADER

    Engr. Rey Robles,Engr. Rey Robles, REE/MMREE/MM--EMEM

    FEDCOR

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    Company

    LOGO

    www.company.com

    FEDCOR

    SKILLS CATEGORIES

    Technical Human Relations

    Conceptual

    Decision-makingskills

    THE SKILLS a SUPERVISORTHE SKILLS a SUPERVISOR

    NEEDSNEEDS

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    Company

    LOGO

    www.company.com

    FEDCOR

    SKILLS CATEGORIES

    Technical

    Human Relations

    Conceptual

    Decision-makingskills

    THE SKILLS a SUPERVISORTHE SKILLS a SUPERVISOR

    NEEDSNEEDS

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    Company

    LOGO

    www.company.com

    FEDCOR

    TECHNICAL SKILLS

    Translate the skillsandabilitiesofstaffmembers

    intosuccessfullymetorganizationalgoals

    Specializedmechanicalorscientificknowledge

    Simplyinvolve knowledge ofparticularprocedures

    requiredinyourworkplace.

    Example:

    You give task instructions to one of your staff,

    stating how you would like a job to be done

    SKILLS CATEGORIESSKILLS CATEGORIES

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    Company

    LOGO

    www.company.com

    FEDCOR

    HUMAN RELATIONS SKILLS

    Abilitytocommunicate withothers

    Understandthe people youworkwith Motivate them

    Resolve thatinevitablyarise

    Example:You Stop to chat with one of your staff members atthe water cooler and ask how the sore leg is comingalong

    SKILLS CATEGORIESSKILLS CATEGORIES

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    Company

    LOGO

    www.company.com

    FEDCOR

    CONCEPTUAL SKILLS

    Translate broadorganizationalgoalsinto

    departmentaltargets Influence stafftoperformtheirdailytasksinwaysthatwillbestmeetorganizationalgoals

    Example:

    You explain to your staff how new procedure forprocessing shipping requests is going to help bothyour own departmental and the shippingdepartment meet organizational goals

    SKILLS CATEGORIESSKILLS CATEGORIES

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    Company

    LOGO

    www.company.comFEDCOR

    DECISION-MAKING SKILLS

    Howyoucanbestmatchthe effortsofyourstaffwithoverallgoalsandstructure ofyour

    organization

    Example:You finalize the holiday sked for your staff

    SKILLS CATEGORIESSKILLS CATEGORIES

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    Company

    LOGO

    www.company.comFEDCOR

    BECOMING A SUPERVISOR-

    CHARACTERISTICS

    Positive attitude Ethical

    Leadershipandteambuildingskills

    Job-relatedskillsandknowledge

    Goodcommunicationskills Delegationskills

    Strongdesire tosucceedassupervisor

    PREPARING FOR SUCCESSPREPARING FOR SUCCESS

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    Company

    LOGO

    www.company.comFEDCOR

    POSITIVE ATTITUDE

    A positive attitude canfostergoodteammorale andhelpbuild rapportwithmembers

    Theywilltake the cue fromyouintheirown

    attitude

    CHARACTERISTICS OFCHARACTERISTICS OF

    SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS

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    Company

    LOGO

    www.company.comFEDCOR

    ETHICAL

    Actwithfairnessandintegrity Yourstaffneedtoknowtheycantrustyou

    andthe standardsyouset

    Especiallywhenyouhave tomake

    unpopulardecisionsforthe goodoftheorganizations

    CHARACTERISTICS OFCHARACTERISTICS OF

    SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS

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    Company

    LOGO

    www.company.comFEDCOR

    LEADERSHIP AND TEAM-BUILDING SKILLS

    Buildstrongworking relationshipwiththemembersofthe team

    Developtheir employeestomeettheirown

    goalsaswellasgoalsofthe organization

    CHARACTERISTICS OFCHARACTERISTICS OF

    SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS

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    Company

    LOGO

    www.company.comFEDCOR

    JOB-RELATED SKILLS and KNOWLEDGES

    Buildstrongworking relationshipwiththemembersofthe team

    Developtheir employeestomeettheirown

    goalsaswellasgoalsofthe organization

    CHARACTERISTICS OFCHARACTERISTICS OF

    SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS

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    Company

    LOGO

    www.company.comFEDCOR

    GOOD COMMUNICATION SKILLS

    Letyourteammembersknowwhatyouexpectofthem

    Be readytolistentotheirconcernsand

    ideas

    Responsible forkeepingyouteamaswellashigherlevelmanagementinformedabout

    yourteamsperformance

    CHARACTERISTICS OFCHARACTERISTICS OF

    SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS

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    Company

    LOGO

    www.company.comFEDCOR

    DELEGATION SKILLS

    Youll relyonyourstaffstechnicalskillsmore thanyourowntogetworkcompleted

    Knowingwhenandwhattodelegate, andto

    whomare criticalfactors

    Be sure give creditfora jobwelldone

    CHARACTERISTICS OFCHARACTERISTICS OF

    SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS

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    Company

    LOGO

    www.company.comFEDCOR

    STRONG DESIRE TO SUCCEED AS A

    SUPERVISOR

    Being realisticandinformedaboutthe roleofthe supervisor

    Aboutyourownskillsandmotivation

    Willhelpyoudecide whetheryouhave the

    strongdesire tomeetitschallenges

    CHARACTERISTICS OFCHARACTERISTICS OF

    SUCCESFUL SUPERVISORSSUCCESFUL SUPERVISORS

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    Company

    LOGO

    www.company.comFEDCOR

    F Forward Looking

    The abilityto

    anticipate the

    implicationsandconsequencesof

    situationandtake

    appropriate action

    tobe preparedforpossible

    contingencies

    BEHAVIORAL

    MANIFESTATION

    a. Know your customersand their needs

    b. Measure and record

    your customer

    satisfaction level

    c. Anticipates and

    addresses customers

    needs and requirements

    d. Ready solutions to the

    problem

    FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND

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    Company

    LOGO

    www.company.comFEDCOR

    E Passionfor Excellence

    Quality

    consciousness

    Analyticalthing

    BEHAVIORALMANIFESTATION

    a. Participates in formal

    training and developmentprogram for yourself

    b. Implement practices andprocesses that driveaccountability

    c. Translates strategies into

    specific goals, tactics, actionplans and deliverables

    d. Keep people focused

    e. Moves quickly to eliminateroadblocks

    FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND

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    Company

    LOGO

    www.company.comFEDCOR

    E Entrepreneurship

    The ability to look

    for and seize

    profitable businessopportunities;

    willingness to take

    calculated risks to

    achieve businessgoals

    BEHAVIORAL

    MANIFESTATION

    a. Looking foropportunities for

    growth/improvement

    FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND

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    Company

    LOGO

    www.company.comFEDCOR

    D Delegate and Develop

    The abilityto

    delegate

    responsibilityandtoworkwithothers

    andcoachthemto

    developtheir

    abilities

    BEHAVIORALMANIFESTATION

    a. Communicate the

    organization and dept.objectives

    b. Have a regularschedule of staffmeetings

    c. Address performanceproblems immediately

    d. Formulate new hiresstart-up plans

    d. Knows how to motivate

    FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND

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    Company

    LOGO

    www.company.comFEDCOR

    D Data Driven

    The abilityspeaks

    withdata

    BEHAVIORAL

    MANIFESTATION

    a. Avoid speculativeactions

    b. Establish clear

    objectives with your

    department

    FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND

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    Company

    LOGO

    www.company.comFEDCOR

    C Change Agent

    The abilitytodemonstrate supportforinnovationandfororganizationalchangesneededtoimprove theorganization'seffectiveness;initiating,sponsoringandimplementing

    organizationalchange;helpingotherstosuccessfullymanageorganizationalchange

    BEHAVIORAL MANIFESTATION

    a. Flexible

    b. Good agent

    c. Not a hindrance to the change

    d. Implements or support variouschange management activities (e.g.communication, education, teamdevelopment, coaching)

    e. Helps individual and groupsmanage the anxiety associated withsignificant change

    EMPLOYEE BEHAVIORS

    a. Personally develops a new

    method or approachb. Proposes new approaches,methods or technologies

    c. Develops better, faster or lessexpensive ways to do things

    FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND

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    Company

    LOGO

    www.company.comFEDCOR

    O Results Oriented

    The abilitytofocus

    onthe desired

    resultsofonesownunitswork, setting

    challenginggoals,

    focusing efforton

    goalsandmeeting

    or exceedingthem

    BEHAVIORALMANIFESTATION

    a. Develops challenging butachievable goals

    b. Periodically reviewobjectives and performancemeasures

    c. Exert unusual effort overtime to achieve a goal

    d. Has a strong sense ofurgent about solvingproblems and getting workdone.

    e. Follow up problems andor commitments.

    FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND

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    Company

    LOGO

    www.company.comFEDCOR

    R Relationship Builder

    The abilitytodevelop,maintainandstrengthenpartnershipswithothers

    inside oroutside theorganizationwhocanprovide information,assistance andsupport

    BEHAVIORAL

    MANIFESTATION

    a. Regularly spend time with

    individuals in your group.

    b. Actively work to improve

    linkages with peers,

    customers and suppliers

    c. Know how people

    reporting to you feel about

    their job.

    d. Provide regular time and

    attention to your best

    performers

    FEDCOR LEADERSHIP BRANDFEDCOR LEADERSHIP BRAND

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    Company

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    Thanks

    FEDCOR