2013 metals industry trends: the metals service center institute's year in review

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1 Executive Summary 2 Consolidation: Membership 3 Globalization: International Reach 5 Technology: Research 7 Demographics: Next Generation 9 Other Events and Offerings 4 Technology: Moving Forward 6 Demographics: Education 8 Government Regulations: Advocacy 10 Conclusion: Outlook 2014 Trends in Review

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As we look back at 2013, five trends have clearly impacted the growth and success of the metals industry: Consolidation, Globalization, Technology, Demographics, and Government Regulation. MSCI has been touched by these trends, too, and our team has been hard at work helping MSCI members overcome challenges and take advantage of positive trends.

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Page 1: 2013 Metals Industry Trends: The Metals Service Center Institute's Year in Review

1 Executive Summary

2 Consolidation: Membership

3 Globalization: International Reach 5 Technology:

Research 7 Demographics: Next Generation 9 Other Events

and Offerings

4 Technology: Moving Forward 6 Demographics:

Education 8 Government Regulations: Advocacy 10 Conclusion:

Outlook 2014

Trends in Review

Page 2: 2013 Metals Industry Trends: The Metals Service Center Institute's Year in Review

As we look back at 2013, five trends have clearly impacted the growth and success of the metals industry:

•Consolidation

•Globalization

•Technology

•Demographics

•Government

MSCI has been touched by these trends, too, and our team has been hard at work helping MSCI members overcome challenges and take advantage of positive trends.

Executive Summary1

Consolidation Technology DemographicsGlobalization Government

Page 3: 2013 Metals Industry Trends: The Metals Service Center Institute's Year in Review

Consolidation within the industry, when two companies become one, continues. This presents challenges and opportunities for MSCI growth. Despite the fact that there are fewer industry companies, MSCI has attracted new member companies each year.

Our membership includes companies of all sizes. Over half of our service center members are privately-held businesses with annual sales of less than $50 million.

Consolidation: Membership2

401 31Total members with nearly 1,500 locations in 2013

New members in 2013

Page 4: 2013 Metals Industry Trends: The Metals Service Center Institute's Year in Review

Our business environment is no longer limited to or affected by just our local or regional area, or even our country, so MSCI continues to bring global subject matter experts to interpret issues and how they will impact business for our members at conferences. In the last five years, international membership has doubled.

We’ve created a new “Benefits of Membership” presentation for recruitment and to help new members—from near and far—learn about our products and services.

Globalization: International Reach3

Canada

Mexico StabilityFinancialFair & Free Trade

EconomicGrowth

Europe

Page 5: 2013 Metals Industry Trends: The Metals Service Center Institute's Year in Review

Technology: Moving Forward4

Technology allows information to be shared instantly and processes/jobs to be streamlined. MSCI is investing in the future through a streamlined scholarship application process and a new mobile-friendly website.

MSCI introduced a mobile app so members have the information they need, when they need it — literally at their fingertips.

Page 6: 2013 Metals Industry Trends: The Metals Service Center Institute's Year in Review

Advanced technology makes data more widely available—but not always quality data. MSCI’s quality research—including our safety and compensation surveys and the Executive Chart Book—improves members’ strategic planning.

Our Metals Activity Reports (MAR) are now available in an expanded format to more members than ever before.

Technology: Research5

1111 Categories and User Guide

MAR Charts

MAR Product Detail

26 Now expanded to 26 product categories

Page 7: 2013 Metals Industry Trends: The Metals Service Center Institute's Year in Review

As millennials join the workforce, industry education continues as a priority for MSCI: We are part of the Alcoa Foundation Modern Light Metals Video Series and launched an expanded MetalLearn Copper & Brass Module. Continuing education course participation was steady and custom education programs increased.

Strategic Metals Management (SMM) Cohort 7 in conjunction with Washington University Business School in St. Louis launched and registration opened for Cohort 8.

Demographics: Education6

200SMM Graduatessince its start

More than

Page 8: 2013 Metals Industry Trends: The Metals Service Center Institute's Year in Review

MSCI’s scholarship program transitioned to online application processing.

Since the start of the program nearly 1,600 scholarships totaling over $3.2 million have been awarded.

297 scholarships were awarded this year worth $668,500—38 more than last year and in increase of almost $80,000.

Demographics: Next Generation7

297Scholarships worth

in 2013668,500$

Page 9: 2013 Metals Industry Trends: The Metals Service Center Institute's Year in Review

Conflict Minerals

Trucking Regulations

Health Care Reform

Legislation is having a profound impact on our industry and our member’s business. We have enhanced the data and tools available through our website about regulatory issues and contacting government officials. We have also joined and participated in both Ottawa and D.C. led Coalitions.

MSCI has held a series of webinars on key issues to educate members: Health Care Reform, Conflict Minerals and Trucking Regulations.

Government Regulations: Advocacy8

Page 10: 2013 Metals Industry Trends: The Metals Service Center Institute's Year in Review

Other Events and Offerings9

The first Copper & Brass Product Division Conference debuted and the second Safety & Risk Management Conference was held.

Data collection and analysis continues in these areas for additional research to be available in 2014.

Page 11: 2013 Metals Industry Trends: The Metals Service Center Institute's Year in Review

Conclusion: Outlook 201410

We believe these five trends will continue to be a force in 2014 and will be watching for other emerging issues impacting the metals industry.

How have these trends affected your business? Tell us on Twitter at @MSCITweets, Linkedin or at www.facebook.com/MSCIpage.