2016 · 2016-06-14 · 5 1.1 where to find us foyle language school, 17-21 magazine street, derry,...
TRANSCRIPT
1
Student hand book 2016Information
and advice for students
2016
Information & advice for Foyle International students
www.foyle.eu
Student
handbook
2016
2
WELCOME TO FOYLE
INTERNATIONAL
A MESSAGE FROM THE DIRECTOR
Dear Student,
Welcome to Foyle International and to Derry. We hope that
you will have a very enjoyable time with us. We will do
everything we can to ensure that you receive the best of Irish
hospitality and that your classes are highly productive and
enjoyable.
We have enclosed some
useful information about
studying at the school
and staying in Derry. If
you have any special
interests or hobbies,
please tell us. We want
to ensure that you get
the best out of your visit
to Northern Ireland.
If you have any
problems while you are
here, please talk to your
student advisor or come
to me directly. If you need to contact me at any time, you
can telephone the school at +44 2871371535 or contact the
emergency mobile on +447712 658570. We hope that you
will enjoy Ireland and once again - Cead Mile Failte. (One-
hundred-thousand welcomes!)
Yours sincerely,
P. Murray
Paul Murray (Institute Director)
Mission
Statement
“The mission of Foyle
International is to
provide
comprehensive and
quality English
language
programmes in a
relaxed, positive and
progressive
environment. At Foyle
International the
needs of the student
are paramount, and
respect and
understanding are
central to our ethos.”
3
Content WELCOME TO FOYLE INTERNATIONAL ............................................................................................................ 1 Content ............................................................................................................................................................ 3 1 GENERAL INFORMATION FOR STUDENTS ................................................................................................ 4
1.1 Where to find us ...................................................................................................................... 5 1.2 Opening Hours and School Closures 2016 ............................................................................... 5 1.3 Students Rights & Responsibilities ........................................................................................... 6 1.4 Student Services ....................................................................................................................... 7
2 WHERE CAN I GET GENERAL HELP AND ADVICE? .................................................................................... 8 3 WHERE CAN I GET ADVICE ON PROTECTING MY HEALTH? ..................................................................... 9
3.1 Emergency Treatment ............................................................................................................. 9 3.2 Dental Services ......................................................................................................................... 9 3.3 Colds and Flu .......................................................................................................................... 10 3.4 Insurance ................................................................................................................................ 10
4 COMPUTERS, NETWORKS & THE INTERNET .......................................................................................... 11 5 OUTLETS AROUND THE SCHOOL ............................................................................................................ 12 6 HOUSING ................................................................................................................................................ 13
6.1 Homestay ............................................................................................................................... 13 6.2 Self Catering Residence .......................................................................................................... 13 6.3 Private Rented Sector ............................................................................................................ 14
7 BEING SAFE ............................................................................................................................................ 15 7.1 Fire and other emergencies ................................................................................................... 15 7.2 Accidents and illness .............................................................................................................. 15 7.3 Personal safety ....................................................................................................................... 15
8 TAKE CONTROL OF YOUR MONEY ......................................................................................................... 17 8.1 Opening and running a bank account .................................................................................... 17 8.2 Money Exchange .................................................................................................................... 17
9 THE LAW ................................................................................................................................................ 18 10 COPYRIGHT, INTELLECTUAL PROPERTY AND DATA PROTECTION ......................................................... 19 11 SCHOOL RULES & DISCIPLINE ................................................................................................................. 20 12 ATTENDANCE ......................................................................................................................................... 22
12.1 Attendance Issues .................................................................................................................. 22 12.2 Student Absence Procedure .................................................................................................. 22
13 COMPLAINTS PROCEDURES ................................................................................................................... 23 13.1 Information on Bullying ......................................................................................................... 24 13.2 Discrimination Policy .............................................................................................................. 24
14 ACADEMIC INFORMATION ..................................................................................................................... 25 14.1 Who do I talk to about academic matters? ........................................................................... 25 14.2 Academic Resources .............................................................................................................. 25 14.3 Library and Self-Access Facilities ............................................................................................ 26
15 WELCOME TO DERRY – .......................................................................................................................... 27 16 GETTING AROUND ................................................................................................................................. 29
16.1 Public Transport ..................................................................................................................... 29 16.2 By Taxi .................................................................................................................................... 29 16.3 By foot .................................................................................................................................... 29 16.4 Cycling .................................................................................................................................... 29
17 MISCELLANEOUS .................................................................................................................................... 30 17.1 Events in Derry 2016 .............................................................................................................. 30 17.2 Map of Derry .......................................................................................................................... 31
Appendix-Summary of rules for students in homestay accommodation
4
1 GENERAL INFORMATION FOR STUDENTS
We’re all busy here at Foyle International,
working to ensure that your time here is
spent as usefully as possible. Foyle aims to
represent, inspire and involve our
students because we want you to get the
most from your experience with us. There
are lots of ways to get involved that will
enhance your time here and help improve
your CV. The more you get involved, the
more you will take away, whether it’s
qualifications, skills, experience or simply
lots of friends and memories.
School Blog:
Get involved with the ‘Foyle International
Blog’. Submit stories of interest and
photographs that can be viewed by family
and friends at home.
http://foylelanguageschool.over-
blog.com/
Student Group:
Join the student group. The group will
officially meet once a week. The aim of
the group is to bring students together,
make friends and organise social events.
Student Room:
Relax, chat, watch TV or films, read here
in the student room. The student room
gives students the opportunity to meet
other students and also prepare food and
relax.
Social Scene:
Students can access information on social
activities and entertainment on the notice
board in the student’s room. You can also
find recommendations on the reception
notice board.
School Newsletter:
Like the Blog students can get involved in
providing content for the Newsletter. This
is a quarterly Newsletter. Get involved
and submit interesting news articles and
photographs.
Internet Access:
Internet access is available in the school to
all students and can be accessed during
class breaks and also until 5pm.
Prayer Room:
Students can make use of the Quiet Room
for prayer and reflection. This is located
on the third floor of the building.
5
1.1 Where to find us
Foyle Language School, 17-21 Magazine Street, Derry, Northern Ireland, BT48 6HH, United Kingdom Web: www.foyle.eu E-mail: [email protected] Tel: +44 28 71 371 535 Fax: +44 28 71 371 534
1.2 Opening Hours and School Closures 2016
The school is open from Monday to Friday 9.00 am until 5.00 pm.
The school will be closed the following days:
MARCH 2016
School will be closed on Thursday 17th March 2016
EASTER
School will be closed on Friday 25th March & Monday 28th March 2016
The school will re-open again on Tuesday 27th March 2016
SPRING BREAK
School will be closed on Monday 2nd May 2016
HALLOWEEN
School will be closed on Tuesday 1st November 2016
CHRISTMAS
Classes end at 5.00 pm on Friday 23rd December 2016.
Reception and Student Services will also close at 5.00 pm on Friday 23rd December 2016.
School will re-open at 9.00 am on Monday 3rd January 2017.
Foyle International
Bus Station
Foyle International
6
1.3 Students Rights & Responsibilities
1.3.1 Our shared expectations
At Foyle we aim to promote a culture where everyone is treated with respect regardless of
age, disability, gender identity, pregnancy or maternity, race or ethnicity, religion or belief,
sex or sexual orientation. All of our staff, students, visitors and contractors should expect to
be treated fairly without experiencing unlawful discrimination or harassment.
We all need to acknowledge and celebrate our successes and take responsibility for, and
learn from our mistakes. If we embrace these values, all members of our community will
have the opportunity to develop as individuals and benefit from a positive experience. To
help us foster this community spirit and co-operative approach, we have a number of formal
statements which set out what you can expect from Foyle International, and what
expectations are placed on you.
1.3.2 Student responsibilities
You are here to take part in a positive learning experience that should develop your
personal, academic and employability skills. To make the most of the opportunities we
provide, you will need to take responsibility for your own learning and development. In
addition, we would like you to be aware that your actions and behaviours affect others, and
to use this awareness for the benefit of our community.
Visit www.foyle.eu to read our Terms & Conditions/Relevant Regulations & Procedures.
1.3.3 Student rights
As a member of our community you can expect to be treated with dignity and respect and
not be discriminated against on the grounds of age, disability, gender identity, pregnancy or
maternity, race or ethnicity, religion or belief, sex or sexual orientation. You can also expect
us to comply with relevant equality legislation. In addition, your views are very important to
us. Our school is regularly inspected by the British Council (www.britishcouncil.org). We are
also members of English UK (www.englishuk.com).
1.3.4 Supporting you
We strive at all times to provide a safe, supportive and fair
environment free from unlawful discrimination with access to
appropriate support and facilities. Students join us from a
variety of backgrounds and we recognise that diversity
generates a range of needs. We will endeavour to provide you
with access to individual advice and guidance which is appropriate to your needs. A range of
services are available to you through Student Services including accommodation & welfare
7
services, social programmes, referrals for medical & health advice. We work to maintain
equality of opportunity throughout all aspects of our work and to ensure that no person
suffers unfair treatment. We are committed to ensuring that complaints and appeals are
dealt with fairly and efficiently.
1.3.5 Listening to you
We will provide opportunities for you to have your say. Students can do this by completing
feedback forms, speaking with their tutor and other members of student services.
1.4 Student Services
This will be your main point of contact for information about:
Your timetable
School procedures
Accommodation
Forms
Regulations
Where to go for more specialist support
Many other day-to-day questions you may have
Mura Canning (Sales and
Marketing Manager)
Email: [email protected]
Yvonne Boyle (HR,
Welfare &
Child Protection)
Email: [email protected]
Christine Campbell
(Accommodation
& Transfers)
Email: [email protected]
Bronagh Fikri
(European
Programmes
Manager)
Email:
Feargal Doherty
(European
Programmes Co-
ordinator)
Email:
Kirsten Mc Closkey
(Reception & Social)
Email:
8
2 WHERE CAN I GET GENERAL HELP AND ADVICE? We provide flexible and responsive support to all our students. We aim to give you a high
quality service, develop your ability to find work, provide you with accommodation, and
promote an active, tolerant and safe student community.
We have staff who can speak other languages to offer further support if needed. We know that your expectations of our services are high. You can make an appointment to
see a member of the Student Services team at reception. You will be met by friendly staff
who offers confidential information, advice and guidance on a wide range of topics:
Work placements
Housing
Money and welfare
Counselling and personal support (we can advise and make referrals)
International student support
Assistance with Police registration
Student Services (Ground Floor) Foyle International 17-21 Magazine Street Derry +44 2871371535 See contact details on page 7.
9
3 WHERE CAN I GET ADVICE ON PROTECTING MY
HEALTH? If you are on a programme which is longer than 1 month – we advise that you register with a
local doctor. This will benefit you when needing an emergency appointment. Students who
are not registered may find it difficult to get an appointment and will also have a long wait.
If you are staying with a Homestay Provider please register with their local surgery. If you
are staying in Self Catering please register with one of the surgeries below:
Great James Street Health Centre
49 Great James Street
Derry, BT48 7HD
Tel.: 028 7136 5177
Aberfoyle Medical Centre
120 Strand Road
Derry, BT48 7NY
Tel.: 028 7126 4868
As an international student you, and any members of your family who have come to the UK
with you, may be entitled to free or subsidised treatment in the UK under the National
Health Service (NHS). Generally your course needs to be of six months or more in duration
to qualify. If you are in the UK for less than six months, you may only receive free
emergency treatment on the NHS. However, if you are a national or resident of an EEA
(European Economic Area) country you will receive this benefit regardless of the length of
your studies.
3.1 Emergency Treatment
In the event of an accident students can receive free emergency treatment in the A&E
department of the National Health Service Hospital. Students from the European Union and
students enrolled on courses longer than 6 months will continue to receive hospital
treatment free of charge. They are subject to the same charges, e.g. prescription charges as
local residents.
3.2 Dental Services
If you are eligible for NHS treatment, you can receive your dental treatment at a reduced
rate. Once you have registered with a doctor and received your medical card you can
register with a dentist. Some dentists only accept private patients. So make sure that the
practice accepts NHS patients before you register.
10
Students from the EEA should bring a copy of their European Health Insurance Card. This
entitles students to free consultation in National Health (NHS) hospitals and access to a GP
(general practitioner/ family doctor). Students under the age of 18 may not have to pay
for medicines, but this will depend on the type of medical care required.
Students from non-EEA countries should purchase their own Medical Insurance before
travelling and should bring a copy of the insurance documents with them.
3.3 Colds and Flu
It is very common for students coming from warm climates to catch a cold during their time
in Ireland. This is often due to overseas students having less immunity to the cold viruses
than local people. There is little you can do to prevent catching a cold other than keeping
warm, well-fed and making sure hair is completely dry before going outside. Simple
preventative measures are often the best way of making sure students avoid catching a
cold. Prevention is better than cure!
If students do catch a cold, we advise that they take some bed-rest and drink plenty of
fluids. In most cases over-the-counter medicines are available from chemists and pharmacists
and are the most appropriate for treating colds and flu.
3.4 Insurance
Students are advised to take out their own personal and medical insurance
to cover any loss or damage to their property or person. Foyle
International does not accept any responsibility for loss or damage to
students’ personal property.
We can provide student insurance through Guard.me. Contact the
admissions office for further details.
11
4 COMPUTERS, NETWORKS & THE INTERNET
Internet
Foyle International provides all students
with access to internet in the Student
Relaxation Room. Students can also access
WiFi on their own personal computers in
the school building. Students can get the
password for WiFi from reception.
I.T. Classroom
Foyle also has an IT Classroom which can
be booked at certain times for self study.
You may use the computers to access
online activities linked to your main
textbook as well as other study aids like
CD Rom. The IT Classroom is not for
personal use. The Academic Director can
advise you on the best available online
and computer-based resources.
Central Library
Internet is also available for students in
the City’s Central Library. As well as books,
the Central Library lends CDs, DVDs, and
audio books. You can request a specific
book and if any library in Northern Ireland
has a copy it
will be sent here to Derry. The library has
late openings please access their website
below:
http://www.ni-
libraries.net/libraries/derry-central-
library/
Our students can join by showing a
student card and proof of address. You
may borrow up to 9 items at a time. The
library also keeps a stock of up-to-date
magazines and newspapers.
Regulations have been developed to ensure
that you get the best from our IT services.
Remember that areas such as copyright and
computer misuse are also covered by UK law.
By using or connecting to any of our IT
systems, you agree to abide by our
regulations.
Please ask staff for a copy of
our Internet Safe Use Policy
12
5 OUTLETS AROUND THE SCHOOL
Students can buy drinks and snacks from the vending machines situated in the student
relaxation room. A kitchen is also available for your use in the student area.
Lunch and snacks can also be purchased at the following outlets, all within walking distance
of Foyle International:
Cafe Nervosa (Magazine Street)
Home-cooked food, salads, soup, hot and cold drinks (provides a full Ceoliac menu).
http://www.cafenervosaderry.co.uk
Cafe Del Mondo (Craft Village)
Freshly prepared food using organic and free-trade produce, fresh bread and scones are
baked daily.
http://www.cafedelmondo.org/
Café Gate (Craft Village)
Home-made soups, hot lunches, freshly baked cakes, friendly service and the best apple pie
in town.
Bakers Oven (6 Shipquay Street)
Freshly baked bread and pastries, sandwiches, hot and cold drinks.
13
6 HOUSING Having the correct accommodation is vital to a rewarding and successful experience.We can
provide several types of accommodation: home stay accommodation with a local Irish
family, private rentals/private house, university campus rentals and hostel accommodation.
6.1 Homestay
Homestay is a period of time when you live in a local home as a member of the family.
Although students pay for room and board, a homestay is more of a relationship than a
room rental. Homestay owners are carefully selected for their kind and caring personalities
and their genuine desire and willingness to open their homes and share their family lives
and customs with the students. Students who live in a homestay find that their English
improves dramatically through conversation and daily interaction with their families. They
have a great sense of security and exposure to a rich variety of cultural learning
opportunities, like family activities, holiday celebrations, religious practices, sporting events,
etc. The greatest reward for the students and families is a lasting friendship between them.
SEE GUIDELINES FOR HOMESTAY AT BACK OF BOOKLET.
6.2 Self Catering Residence
Foyle International offers a selection of quality self-
catering properties all based within walking distance
of the City Centre. Students of Foyle can benefit from
the freedom of self catering but also have the safety of
a 24 hour emergency line to Foyle. SEE TERMS AND
CONDITIONS FOR RULES & REGULATIONS IN SELF CATERING.
14
6.3 Private Rented Sector
Many students make their own accommodation arrangements while studying in the UK.
Foyle is not obliged to give assistance and advice but the information below may help.
There are many rental agencies in Derry City that can assist you in finding private rental
accommodation. We advise you to view properties carefully, using the guide available on
our website.
For a small fee Foyle offers assistance in the search for private accommodation– this will
include making appointments with agencies and assistance with travel to viewings. We
cannot advise or act as guarantor for private accommodation.
As tenants students have legal rights and responsibilities, the following websites give further
information on this:
www.communities.gov.uk www.depositprotection.com www.nalscheme.co.uk
15
7 BEING SAFE Your physical and emotional safety is paramount to us, so it is always best to take some
basic precautions. You should also consider the safety of others and not behave in a way
that jeopardises the safety of others in the school. We have a dedicated 24/7 emergency
telephone line for all students (see below). You can call them at any time – put their number
in your phone in case you need it. The Foyle Student Services Team works with the
community police and will call them to incidents if they occur in or near the school.
Please remember for fire/police/medial emergencies-the number to call in this country is
999
7.1 Fire and other emergencies
If you discover a fire or similar emergency, raise the alarm by activating the nearest fire
alarm point. If you hear a fire alarm, leave the building by the nearest exit, and as quickly as
you can. Fire doors will provide at least 30 minutes’ protection from a fire. Take the time to
familiarise yourself with safety signs, notices and information in the areas you use, these are
for your safety, so please make sure that they are strictly adhered to at all times.
Misuse of fire equipment, such as unnecessary activation of a fire alarm or setting off a fire
extinguisher, are treated as offences under student discipline regulations.
7.2 Accidents and illness
If you become ill, or sustain an injury at school, there are trained first aiders, identified on
first aid posters, who can assist you. If you have an accident on our premises please report it
as soon as possible to a member of staff.
Any accident resulting in hospital attendance should be reported to the Welfare Officer
without delay by calling (028 71371535 Yvonne).
7.3 Personal safety
How can I stay safe when I am out?
Stay alert and be aware of potential danger.
Appear confident, even if you don’t feel it.
Emergency Numbers:
+44 (0) 7712658570
+44 (0) 7753640286
16
If you go out with friends at night, come back with them.
Don’t go home on your own if you can avoid it, especially if you’ve been drinking alcohol.
Avoid short cuts. Stick to brightly-lit streets.
Stay calm if you’re threatened.
There’s safety in numbers.
Cover up your valuables – don’t carry more money than you have to.
Don’t advertise your money, jewellery, personal stereo, mobile phone.
Don’t accept a lift in a car from a stranger.
How can I protect my property? – In Homestay and Residence
Small items such as electronic equipment (e.g. laptops and mobile phones), wallets and purses are very attractive to potential thieves. Don’t make it easy for a thief.
Always shut windows and lock doors when you go out, even to the local shops.
Lock your bedroom door in shared residence, even if you are nearby.
Do not let anyone follow you through an access controlled door.
During holidays leave valuables with a friend rather than in an empty property.
Don’t leave valuable items at your work station in libraries (e.g. while looking for a book) or in computer rooms.
Mark your postcode on TVs, hard drives, memory sticks and other electrical goods with a UV marker pen.
Make sure you have adequate insurance.
If you have a bike, always use a good quality D-lock. Do not use chains or cables as your main means of security.
What do I need to consider if and when I drink alcohol?
Be aware of your limits.
Don’t feel pressured to drink more than you are comfortable with.
Don’t put pressure on others to drink when they don’t want to.
When drinking, your judgement can be seriously affected, even if you don’t feel that it is. In particular, avoid confrontation.
Don’t leave your drink unattended. Don’t let people you don’t know buy you a drink.
17
8 TAKE CONTROL OF YOUR MONEY
8.1 Opening and running a bank account
When opening a student bank account, look at what deals they will do. We can recommend
Bank of Ireland and HSBC. Foyle will supply students with a student status letter which will
enable them to open an account. Please be advised that you will receive only one of these
letters addressed to your chosen bank – therefore, choose carefully.
If you need to borrow money, then only use reputable banks and avoid using independent
loan companies e.g. The Cheque Centre/The Money Shop.
The currency used in Northern Ireland is British Pounds Sterling and Northern Irish banks
have their own notes. If you are travelling to England it is best to get English notes to spend
there. If you are travelling over the border into the Republic of Ireland the currency used
there is Euros.
8.2 Money Exchange
You can exchange currency in any of the banks in the city. You can also exchange money in
the post office and several exchange outlets in the city centre, more information below:
Post Office
Custom House Street
Derry
North West Money Exchange
68 Strand Road
Derry
www.northwestmoneyexchange.com
North West Money Exchange
Richmond Centre
Derry
www.northwestmoneyexchange.com
18
9 THE LAW The laws in the UK may be different from those in your home country.
It is an illegal offence for anyone under the age of 18 to purchase alcohol or to have alcohol purchased for them.
You must be 18 and over to buy tobacco.
You must not carry illegal drugs or substances with you of any kind (unless prescribed by a doctor), or use or supply any illegal drugs, including cannabis, ecstasy, LSD or amphetamines.
It is illegal to carry any sort of weapon including knives, self-defence CS gas sprays, guns or stun guns.
Never buy property that you think might be stolen, no matter how tempting a bargain it might seem.
Shoplifting in the UK is a serious offence and you will be arrested. Shops display goods very openly in the UK but there are extra security measures e.g. cameras, security officers, security alarms.
In Derry it is illegal to drink alcohol in the street or in the parks.
It is illegal to smoke in public places e.g. the bus station. Please check before you smoke.
It is illegal to have a sexual relationship with a minor in the UK i.e. anyone under the age of 16.
For further information please contact a member of staff in Student Services. Constable Karen George (Community Police Derry) can answer any queries or questions you may have. How do I report a crime?
Either in person, by visiting a police station, or by calling:
Police Crime Desk Strand Road Police Station 81A Strand Road Londonderry BT48 7AA Tel 0845 600 8000 E-mail: [email protected]
SEE www.educationuk.org for further advice and information on laws affecting social life.
19
10 COPYRIGHT, INTELLECTUAL PROPERTY AND
DATA PROTECTION
The Copyright, Design and Patents Act 1988 prohibits copying someone else’s copyright
material unless:
(a) you have their permission, (b) it falls within the limits allowed for ‘fair dealing’ or (c) it is
covered by a special licensing agreement.
We have a responsibility to ensure that our students are fully aware of the principles of the
law and the terms of the licences. You are responsible for making sure you do not break the
law or breach the licence.
Copying from non-print materials
Copyright covers information in electronic format as well as printed materials. Unless you
have the copyright owner’s permission, transmitting copyright material (including on the
internet) and copying such material in any way other than for legitimate academic and
personal use is illegal. This applies to all types of material, including music, films, software
and other literary and artistic works. You therefore must not put store, transmit or make
available illicit copies of such material on Foyle’s computers, networks or storage media.
You must also not put copyrighted material on the internet without permission from the
copyright owner.
Data protection
The Data Protection Act confers
responsibilities on Foyle for ensuring
that all personal data we collect and
process about students is used
appropriately and that it is kept
secure. You also have responsibilities
for making sure you operate within
the law when handling personal data.
When a student departs from Foyle –
their data will be removed from
Foyle’s filing system.
20
11 SCHOOL RULES & DISCIPLINE Students must adhere to terms and conditions signed pre-arrival.
School Property
All students are expected to respect and care for all
property of Foyle International including building
facilities, desks, chalkboards, books, lavatories,
lockers, etc. Any student damaging or defacing school
property will be required to pay for the damage or
loss. Willful destruction or defacement of school
property at any time is just cause for disciplinary
action and may result in expulsion. Official student
grades and transcripts will be withheld until all costs
from the said damages have been paid in full.
Student Property
Foyle International assumes no responsibility for any
loss to students’ personal property or for items such as
(but not limited to) phones, mp3/4 players, radios,
tape recorders/players, cameras, pagers, cellular
phones, CD Players, camcorders, toys and cards. These
items can only be used on the bus, during lunch, and study hall. Student must put these
items away whenever requested to do so by school personnel or school volunteers.
Stealing
Students found stealing may be suspended or expelled from school. The student will also be
required to pay for or replace the item(s) stolen. Proper outside authorities may be
contacted. Any student involved in theft will be denied participation in school activities for a
certain period of time to be determined by proper school authorities.
Academic Standards
Students who do not perform satisfactorily in their class work and coursework will not be
entered for external examinations. Students are accepted into Foyle International on the
strict understanding that they must meet the legal immigration requirements for
attendance and successful attainment of prescribed performance targets. Students who do
not meet the attainment criteria may be offered an alternative programme to their original
course at the discretion of the course director.
21
Suspension and Expulsion
All students must abide by Foyle International’s Code of
Conduct and school rules and regulations. Foyle International
reserves the right to suspend or expel a student whose
conduct, attitude or attendance is unsatisfactory. Suspension
and expulsion are at the discretion of the school director.
There will be no refund of fees in these cases.
Publicity
Students and their parents or guardians agree that the
students’ details and achievements may be used for
promotional purposes without notification or prior
consent. This includes marketing materials, website and
information documents.
22
12 ATTENDANCE
12.1 Attendance Issues
All students who come to study at Foyle International are
expected to attend a minimum of 85% attendance
however we would encourage 100% attendance.
Where students are not meeting the required attendance levels the following steps will be
taken:
A written official warning will be issued to the student to the effect that if their attendance does not improve immediately they will be in breach of the conditions of their visa and will be reported to the home office.
They will be required to have a meeting with the Academic Manager to discuss their attendance and any issues preventing their regular attendance at school.
A copy of this letter will be filed in the student's admissions file, teacher's class register with the attendance card and with the Academic Manager.
Where a student continues to miss class the procedure for dealing with this will come into effect (see below).
12.2 Student Absence Procedure
Attendance Procedure
Stage 1
You will be told in person and sent a letter/email explaining that we are concerned that your attendance has dropped. We will ask you to contact Foyle International reception if there are any issues or problems, for example if you are sick, or if you need any help.
1st Written warning
Stage 2
You will be sent a letter/email with an appointment to meet with your the Class Teacher to discuss reasons for your poor attendance and:
What you need to do to improve your attendance
What we can do to help and support you
2nd Written warning
23
Stage 3
You will be sent a letter/email with an appointment to meet with the Academic Manager to discuss reasons for your continued poor attendance and, where appropriate:
What you need to do to improve your attendance
The impact of poor attendance on progression
The impact of your attendance on your visa status
What we can do to help and support you
3rd Written warning
Stage 4
You will be invited to a meeting with the Centre Director to discuss your continuing poor attendance. If there is no improvement and no satisfactory explanation the Centre Director may make a recommendation to withdraw you from your course. If such a recommendation is made you will be advised in writing within one week of the meeting.
Letter of withdrawal
13 COMPLAINTS PROCEDURES At Foyle International we aim to provide a quality service to our students and to provide a
safe and supportive environment where students can
study, learn and enjoy their experience. We try to
anticipate any potential problem areas and deal with
these before they can become serious problems.
From time to time, however, disagreements can arise.
What follows is general advice about the practical
steps you can take to raise your concerns.
In the majority of cases, the best way to resolve a
problem is to talk to somebody at the school. This
might be a teacher, department manager, Institute
Director, or even one of the student mentors. Although
most problems can be resolved at this stage, it is
sometimes necessary to make a more formal
complaint.
How to raise your concerns
Before discussing the matter with anyone at the school, it’s usually best to be clear about
how you would like the complaint to be resolved. Contact the school and arrange a time to
24
discuss your concerns. The relevant person at the school may need to call you back, or it
may be best for you to arrange a time to visit the school.
Making a formal complaint
If you’ve discussed your concerns with the school and are still not happy, you can ask the
school to carry out a more formal investigation. The first step is to write a letter to the
admissions manager (Foyle International, 17-21 Magazine Street, Derry). The aim will be to
resolve the matter as speedily as possible.
We will always try and stick to a speedy timescale. However, some complaints do take
longer to investigate than others. We will let you know if this is the case with your
complaint.
What you can do next
If following the investigation you’re still not happy, you can refer your complaint to English
UK. English UK is the official body which looks after accredited language schools in the UK.
You can access further information on the following website: www.englishuk.com.
13.1 Information on Bullying
Foyle International is committed to ensuring that all students,
staff and any other parties at the school are provided with an
environment in which everyone is treated with dignity and
respect regardless of their age, race, sexual orientation,
religion/belief, gender or disability. We seek to challenge and
prevent any discrimination, harassment or bullying of any kind.
Any inappropriate behaviour, which may cause offence, whether intentional or not, will be
treated seriously and discouraged so that all students can be confident that any reported
incidences of harassment and bullying will be investigated promptly, fairly and effectively.
The school wishes to encourage everyone to behave appropriately at all times.
A full policy on bullying and harassment can be found on our website www.foyle.eu .
13.2 Discrimination Policy
Government law prohibits discrimination. Foyle International complies with all non-
discrimination rules and regulations and does not permit discrimination against students on
the basis of race, colour, national origin, gender, disability, sexual orientation, family
situation, religion, or political affiliation. This holds true for all students who are
25
participating in educational programmes and/or co-curricular school activities. Inquiries
regarding compliance procedures may be directed to Foyle International’s Institute Director.
26
14 ACADEMIC INFORMATION
14.1 Who do I talk to about academic matters?
Kelley Procter
(Academic Manager)
Therese Lafferty (Academic
Administrator)
14.2 Academic Resources
Foyle International is well equipped for your language learning needs. During your classes,
teachers have access to audio, visual and computer technologies to make full use of online,
interactive and digital based learning activities. The school has a policy of promoting mobile
learning by allowing students to use their smart phones, laptops and tablets for class-
related activities. There is free wifi available throughout the school to support this.
During your first lesson, your teacher will explain to you what you will learn and do during
classes. You will also find out how your progress is monitored and what to do if you have
questions or find something difficult.
During your course, you will always have a core (main) text book. There may also be a work
book linked to this text book for further practice.
Your teacher is trained to achieve learning objectives, and might sometimes decide that the
text book is not ideal or sufficient to teach you what you need to know. Don’t be surprised if
the teacher misses parts of the book. She or he will use other books, and resources specific
to grammar, vocabulary, the four skills (speaking, listening, reading and writing),
pronunciation, etc.
You are expected to buy your own copy of the text book. It may be possible to borrow a
copy (see details below on how to do this). However, your teacher will provide the class
with all other materials necessary to complete the course.
Speak to the Academic Director if you would like to use the computer suite or a classroom,
or to borrow audio-visual equipment, in the afternoons. At busy times this may not be
possible, but you are encouraged to use the school’s learning resources in the afternoons
during the week. There is more information about resources below in the section on Self-
Access Facilities.
14.3 Library and Self-Access Facilities
The school has a small library for students, mainly consisting of ‘readers’ which have been
written especially for language learners. Many of these books are abridged (shortened or
simplified) versions of classic English literature. Most can be borrowed with an audio-CD.
27
Ask your teacher for help selecting a reader at the right level. You have to pay a £5 deposit
to borrow a reader and CD. When you return the book, you can either borrow another one
or get your deposit back.
The school can also lend you a copy of
your main text book, but we encourage
you to buy your own copy so you can
write notes. Students borrowing a text
book pay a deposit of £20. When you
return it to your teacher, she or he will
check that it is in good condition before
instructing Accounts to return your
deposit. If you want to buy the book, we
can order you a copy, but it may well be
cheaper to buy a copy online
(www.amazon.co.uk sells new and used
copies), or by ordering one from Easons in
the Foyleside Shopping Centre.
It is not possible to take other books out
of school, because these must be available
for teachers to use for classes. However,
see below on the Self-Access Suite. The
afternoons are normally a quieter time at
school, and you are welcome to stay until
5pm if you find the school a good place to
study.
You must return all materials and
resources to the teacher before you leave
school. They will ask you to sign for any
materials you borrow. Books and audio
cassettes/CDs must not be taken outside
the school building! If you can’t find the
teacher /Academic Manager, return them
at reception.
Most afternoons, the Self-Access Suite is
available for self-study. You may use the
computers to access online activities
linked to your main text book as well as
other study aids. The computer suite is
not for personal use (Facebook, email,
etc) – use the computers in the student
area for this. The Academic Director can
advise you on the best available online
and computer-based resources.
If you wish to use the Self Access Suite for
listening practice, Therese (Academic
Administrator) or Kelley (Academic
Manager) can provide cassettes or CDs.
They can also loan print materials (books,
practice test papers). These materials are
for use in the Self-Access Suite only, and
must be returned to academic staff or left
at reception before 5pm. They must not
be removed from the school
Any student found to have abused this
system may be barred from using the Self-
Access Suite.
Please also note that, if preparing for a public
examination, your teacher might recommend
that you do not use certain practice tests,
because these will be used in class at a later
date, or because you will benefit more from
using thes when you are closer to attaining the
score or grade that you are aiming for.
28
15 WELCOME TO DERRY –
DERRY/ LONDONDERRY IS THE SECOND-BIGGEST CITY IN NORTHERN IRELAND AND
THE FOURTH-BIGGEST CITY ON THE ISLAND OF IRELAND. IT IS A WALLED CITY THAT
LIES ON THE BANKS OF THE RIVER FOYLE. DERRY A VIBRANT CITY WHICH RICH
HISTORICAL BACKGROUND HAS A LOT TO OFFER THE VISITOR, LIKE GOOD SHOPPING
FACILITIES, ENTERTAINMENT, HISTORY AND NIGHTLIFE.
(For more go to www.visitderry.com)
City Walls / History
Derry/ Londonderry is the only remaining
completely walled city in Ireland and one
of the finest examples of Walled Cities in
Europe. The Walls were built during the
period 1613-1618.
The Walls, which are approximately 1.5km
in circumference, form a walkway around
the inner city and provide a unique
promenade to view the layout of the
original town which still preserves its
Renaissance Style street plan to this day.
The city claims Europe’s largest collection
of cannons whose origins are known
precisely. Many of them thundered in
anger over the two seventeenth century
sieges. In 2005 the surviving 24 cannons
were restored and find so again back to
their former glory.
Murals
Murals in Northern Ireland have become
symbols of Northern Ireland, depicting the
region's past and present political and
religious divisions.
Northern Ireland contains arguably the
most famous political murals. Almost
2,000 murals have been documented in
Northern Ireland since the 1970s. The
murals tend to represent one side's
political point of view, or commemorate
an event or person(s) involved in the
history of Northern Ireland, particularly
during The Troubles.
Shopping
Derry/ Londonderry really is a shopper’s
paradise with something to suit every
taste and every pocket. Among the many
meccas for indulgence is the Foyleside
29
Shopping Centre – as well as the
Richmond Shopping Centre, local
boutiques in Pump Street, and don’t miss
the unique Craft Village.
Sport – Derry City FC
Derry City Football Club is a professional
football club based in Derry, Northern
Ireland. It plays in the League of Ireland
Premier Division.
The club's home ground is the Brandywell
Stadium and the players wear red and
white striped shirts from which its
nickname, the Candystripes, derives.
Live entertainment
Derry/ Londonderry is widely recognised
as a regional and national hotbed for live
music. Peadar O’Donnells is known
throughout the world and is a must visit
location for the many tourists that flock to
Derry in ever increasing numbers. Tinney's
is famed for its legendary Guinness and
the friendly, colourful characters who
frequent it.
Visitors can see performances, concerts
and dance in the local theatres
‘Millennium Forum’ in Newmarket Street
and ‘The Playhouse’ in Artillery Street.
Restaurant
Whether you are looking for
contemporary cuisine or a fine dining
experience, you’ll find it all in Derry. The
choice is remarkable for a city of its size.
Festivals
The St. Patricks Day parade is the
spectacular highlight in Derry. The city
offers a wide range of events to satisfy the
culture hungry including the annual Foyle
Film Festival, Maiden City Festival, One
World Multi-Cultural Festival and the
award winning Derry Jazz Festival, all of
which bring together the cream of local
and international talent. The "Banks of the
Foyle Halloween Carnival" in Derry is a
huge tourism boost for the city. The
carnival is promoted as being the first and
longest running Halloween carnival in the
whole of Ireland.
30
15 GETTING AROUND
15.1 Public Transport
The best method of transport around the city is by bus. A new Ulsterbus Town Service
Travel Card is now available providing unlimited day, weekly or monthly travel on all
Ulsterbus Town Services.
A single journey costs £ 1.60.
See bus charges below:
ADULT CHILD
First purchase
(extra £1 for card)
First purchase
(extra £1 for card)
1 Day £2.80 £1.40
7 Day £11.50 £6.00
1 Month £41.00 £18.50
15.2 By Taxi
Taxis in Derry are inexpensive and are the best way to travel in the evening. A minimum taxi
fare in the City is £2.80 and should not cost much more than £5.00 when travelling within
the City. We advise students to use City Cabs (www.citycabsderry.com) as this is the local
company used by Foyle International.
15.3 By foot
It is easy to get around Derry by foot. The City Centre is very compact and shopping is all
very central. There is a scenic walkway along Derry’s River Foyle and students can cross the
Peace Bridge to access St Columb’s Park and the Waterside.
15.4 Cycling
There are many cycle paths in the City and it is a mode of transport the City is aiming to
encourage. Please contact a member of student services to assist with bicycle rentals.
31
16 MISCELLANEOUS
16.1 Events in Derry 2016
See school notice board for more details. You will confirm your email
addresss on your first day at school-and Foyle will send you a newsletter with all upcoming
events!
16.2 Map of Derry
32
Appendix 1:
Summary of Rules for Students staying in home-stay
If you are unhappy with something, please discuss it with your host. If the problem continues, speak to the accommodation office and alternative accommodation may be sought.
Find out what the arrangements are for laundry and using the telephone when you arrive. You are expected to meet the costs of any telephone calls. A suitable arrangement should be discussed with your host family. Students should only use the hosts computers/laptops with permission. All internet sites and materials accessed must be appropriate to family viewing. Activity that threatens the host server or that attacks or corrupts the system, is forbidden.
Smoking is only permitted with the prior agreement of the host. Please ensure that you observe any restrictions with regards to where you may smoke.
If you are going to be out overnight, let the homestay provider know so they do not worry
If you are not planning to eat a meal at home, let your host know beforehand so that they do not prepare a meal for you.
Show respect for the host home and property. If you break or damage anything, tell your host family as soon as possible and offer to pay for it. Students are responsible for any damages according to Foyle terms and conditions.
If you are cold, ask them for extra blankets in your room.
Do not leave lights, electric or heaters on when you are out.
Be on time for meals.
Do not use the kitchen or help yourself to food unless you have agreed this with your host family.
Keep your room tidy.
Make your bed and change your bed linen yourself (the host mother is not a chambermaid!)
Leave the bathroom clean and tidy after using it. If you have any queries regarding the use of bathing/toilet facilities, discuss these with the host family. Women should enquire about the arrangements for the disposal of sanitary towels.
Do not put pictures on the wall unless you have agreed this with your host family.
Observe the safety rules of the house. If there are any small children, please be extra vigilant about leaving any dangerous items (e.g. medicines) out of their reach.
You should seek permission if you wish to have any visitors. It should not be a problem but it is good manners. You must not have any overnight visitors.
33
F
o
y
l
e
I
n
t
e
r
n
a
t
i
o
n
a
l
Dublin
Edinburgh Glasgow
London
Manchester
Liverpool
Belfast
Derry
FOYLE
INTERNATIONAL
EUROPE
NEARBY CITIES
Belfast 2.0 h 1.0 h
Dublin 3.0 h 0.5 h
Glasgow 0.5 h
Edinburgh 1.0 h*
Manchester 1.0 h*
Liverpool 1.0 h
London 1.5 h
* from Belfast
Republic of Ireland
Northern Ireland & Britain
WHERE TO FIND
US?
FOYLE INTERNATIONAL 17-21 MAGAZINE STREET
DERRY NORTHERN IRELAND
BT48 6HH UNITED KINGDOM
Web: www.foyle.eu
Email: [email protected] Tel: +44 28 71 371 535 Fax: +44 28 71 371 534