2016 sustainability report - kingsett capital · kingsett capital is a private equity real estate...
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ABOUT THIS REPORTThis 2016 report pertains to KingSett Capital’s sustainability program and the performance of our KingSett Canadian Real Estate Income Fund LP (CREIF) during the calendar year.
This year, our sustainability report was prepared using the reporting principles and disclosures from the Global Reporting Initiative (GRI) Standards. This material references GRI 102: General Disclosures, GRI 103: Management Approach, 302: Energy and 305: Emissions, all published in 2016. Specific disclosures used from these Standards are noted in the GRI Content Index. Using these disclosures, we report on environmental, social and governance issues that are relevant to our stakeholders. We manage our impact through regular performance monitoring, improvement initiatives, and employee and tenant engagement.
To develop this report, KingSett consulted with a broad range of stakeholders, including our internal corporate sustainability working group and representatives from different areas of our business. Feedback on our 2015 report was also taken into account.
TABLE OF CONTENTSOur Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Who We Are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Our Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Our Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Leading by Example in 2016 . . . . . . . . . . . . . . . . . . . 5
2016 Performance Highlights . . . . . . . . . . . . . . . . . . 6
2016 Scorecard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Case Studies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Performance in Depth . . . . . . . . . . . . . . . . . . . . . . . 10
Awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
GRI Content Index . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Transparency
Accountability
Sustainability
Respect
HumilityIntegrity
Relationships
KingSett Capital / CREIF / 2016 Sustainability Report 1
The Importance of Sustainability Principles
We are pleased to present our 2016 Sustainability Report which details our progress in providing environmental, social and governance value for our investors and stakeholders. At KingSett Capital, our purpose is to deliver premium risk weighted returns to our clients supported by a sound sustainability strategy. The economic environment in recent years has reinforced the importance of consistently applying our sustainability principles to the way in which we manage our assets. Sustainability is a key part of our proactive strategy to increase value, maintain transparency and remain a trusted partner to our clients.
In 2016, we were honoured to be recognized once again with a GRESB Four Star Rating. Our annual participation in the GRESB Real Estate Assessment demonstrates our commitment to making responsible investment decisions an everyday part of the way we do business.
Other achievements in 2016 include: › Received a Clean 50 Leaders in Green Energy Award › Reduced our greenhouse gas (GHG) emissions intensity at CREIF
properties by 8% › Reduced our energy use intensity (-8%) and increased waste diversion
(+4%) for the CREIF portfolio › 90% of KingSett employees received professional training › 85% of our employees participated in KingSett community
outreach events › Added a Sustainability Manager to our Asset Management Team › Updated our Sustainability Policy › Achieved BOMA BEST Sustainable Workplaces recognition for our
Toronto Corporate Office
In recent years, our sustainability program underwent significant growth. In 2016, we chose to focus on optimizing the program through two main activities: firstly, we completed an extensive review to confirm that sustainability is properly embedded in every business unit. Secondly, we analyzed workplace trends, changing technologies and innovations, as well as new Federal and Provincial regulations, to ensure that we are well-positioned for the future.
We recognize that the continued support of our stakeholders is integral to our program’s success and are grateful for their ongoing contribution.
Regards,
Jon Love, Chief Executive Officer
OUR MESSAGE
(From left to right) Bill Logar, Anna Kennedy, Rob Kumer, Joe Mazzocco, Jon Love
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WHO WE ARE
KingSett Capital is a private equity real estate investment business headquartered in Toronto, serving investors in Canadian real estate .
KingSett’s core business is acquiring, investing in and actively managing real estate. Our cohesive approach ensures that our efforts address our key sustainability themes throughout our investment lifecycle.
› Risk Assessment & Mitigation Planning
› Energy Audits & Resiliency Assessment
› Responsible Investment Analysis
› Building Efficiency
› Utility Cost Management
› Tenant & Stakeholder Engagement
› Responsible Procurement
› Asset Lifecycle Assessment
› Expense Containment
› NOI Growth
› Asset Repositioning
› Value Creation
Efficient & Resilient ‹ Portfolio/Properties
Effective Investment ‹ Management
Effective Risk Weighted ‹ Returns
ACQUISITIONS
PORTFOLIO GROWTH
ASSET MANAGEMENT
VALUE PROPOSITION
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OUR APPROACH
KingSett believes in active risk management through our environmental, social and governance activities .
KingSett has been tracking our progress using key performance indicators (KPIs) since 2014. This allows us to proactively manage our assets, identify opportunities for savings and rapidly rectify potential performance issues immediately.
STAKEHOLDER ENGAGEMENTWe engage our stakeholders on sustainability issues in several ways:
› Our Executive Committee receives bi-monthly Sustainability Updates that include portfolio case studies, portfolio progress, highlights of key sustainability issues and summaries of sustainability-related articles.
› The KingSett Employee Sustainability Team meets several times each year to discuss and plan green office initiatives and philanthropic campaigns.
› Investors and other stakeholders receive regular updates on progress. Every Quarterly Report to the Board of Directors includes a section dedicated to sustainability achievements. Our Annual Sustainability Report provides an in-depth update on sustainability throughout the CREIF portfolio.
KingSett actively participates in the following industry associations:
› CaGBC Charter Member
› CaGBC Toronto Chapter (Board of Directors)
› BOMA Toronto (Board of Directors)
› Downtown Yonge Business Improvement Area (Board of Directors)
› REALpac (Member)
› International Council of Shopping Centers (Member)
› Sustainable Investment Committee (Member)
› GRESB Real Estate (Respondent)
SUSTAINABILITY GOVERNANCEKingSett’s sustainability program is overseen by a multi-stakeholder group, including: our CEO and Executive Committee, a dedicated Sustainability Director and Manager, an internal Employee Sustainability Team, the Asset Management Team and an external property manager Employee Green Team.
CEO and Executive
Committee
Asset Management
Team
Property Management Green Team
Sustainability Director and
Manager
KingSett Employee
Sustainability Team
KINGSETT’S SUSTAINABILITY PROGRAM
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OUR STRATEGY
Our approach is guided by our Sustainability Vision, Objectives and Corporate Values .
SUSTAINABILITY VISION › KingSett will invest responsibly in sustainability enhancements to provide
premium risk weighted returns. › We seek to make innovative investment decisions that have a positive impact on
the future. › Our experienced team will put progressive development and operations strategies
into practice every day. › Tenants can expect us to provide prudent, creative solutions that address
their needs.
OBJECTIVESThrough our sustainability policy and program, KingSett sets specific, measurable goals on key performance indicators. These enable us to integrate sustainability considerations into our business planning and decision-making processes. We identify, assess and manage environmental risks associated with our operations across the investment lifecycle. Throughout, we aim to build relationships with other stakeholders. Our activities comply with all applicable legal and regulatory requirements. In the interest of transparency, we prepare this report summarizing our sustainability activities.
CORPORATE VALUES › We respect all people
and value long-term relationships.
› We are accountable and operate with transparency.
› We conduct ourselves with humility and integrity.
› We strive for sustainability.
› Technical Innovation › Thought Leadership › Responsible
Investment › Resilient and
Adaptive Buildings and Spaces
› Skills and Leadership
› Health and Wellness
› Engaging Clients › Community
Connectedness
› Preparing for the Future › Flexibility, Productivity
and Growth › Optimizing Building
Environmental Performance and Resilience
› Energy, Carbon, Water and Waste Management
› Supply Chain Management
PEOPLE PROGRESSPORTFOLIO
SUSTAINABILITY STRATEGY
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LEADING BY EXAMPLE IN 2016
2,470 MWH
$40,000+
40%
67%
90%
78%
76%
85%
participation in the Tenant Satisfaction Survey
of KingSett employees received professional or career training
of tenants are “Satisfied” or “Very Satisfied”*Average of office and retail performance.
of our employees attended industry conferences
of our employees participated in KingSett community outreach events
raised for the United Way Campaign
of employees participated in the Earth Day Commuting Challenge
Renewable Energy Certificates (RECs) purchased since 2007 for our Toronto office; equivalent to greening the energy consumed by 183 homes for one year
BOMA BEST Sustainable Workplaces Certification of our Toronto office
Clean 50 Leaders in Green Energy Award
KingSett Sustainability Excellence Awards
GRESB Four Star Rating
Presenting Sponsor of the 2016 Canada Green Building Council (CaGBC) Greater Toronto Chapter Gala and Awards Program
Michael Brooks, CEO, REALpac, toasting attendees at the 2016 CaGBC Greater Toronto Chapter Gala and Awards Program.
*
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PEOPLE
PORTFOLIO
PROGRESS
69%of employees take public transit to work
59%of employees personally volunteered an average of 45 hours each for the year
89average Walk Score® at CREIF properties
of all KingSett employees received sustainability-specific training
11%
2016 PERFORMANCE HIGHLIGHTS
Green building certifications provide a credible means to recognize high-performance buildings. In 2016, 73% of KingSett’s CREIF portfolio by asset value was LEED or BOMA BEST certified, with certifications being pursued at an additional 18% of the portfolio.
8%reduction in energy use intensity (ekWh/sq.ft.)
4%increase in waste diversion (% waste recycled or composted)
8% reduction in GHG emissions intensity (kgCO2e/sq.ft.)
In Development
BOMA Certification Pending
LEED Certification Pending
BOMA BEST Certified
BOMA BEST Silver
LEED EB:O&M Gold
BOMA BEST Gold
% Portfolio by Asset Value
1%
1%
8%
10%
18%
24%
30%
12%of employees walk or bike to work
GREEN BUILDING CERTIFICATIONS
CREIF
KingSett Capital / CREIF / 2016 Sustainability Report 7
2016 SCORECARD
1 Three-year targets established in 2015.2 Waste diversion is typically not calculated for residential properties.
TARGET ACHIEVED
KPI PROGRESS BAR (% COMPLETE) 2018 TARGET1
PEOPLE
ADMINISTERED TENANT SURVEYS 2016: 75%2015: 54% 70%
COMMUNITY ENGAGEMENT PROGRAMS
2016: 46%2015: 27% 75%
HEALTH AND SAFETY COMPLIANCE 2016: 100%2015: 100% | 100%
EMPLOYEES TRAINED 2016: 90%2015: 66% 100%
PORTFOLIO
ENERGY TARGET IN PLACE 2016: 96%2015: 58% 100%
WATER TARGET IN PLACE 2016: 96%2015: 62% 100%
WASTE DIVERSION TARGET IN PLACE 2016: 75%2015: 50% 70%
COMPLETED ASHRAE AUDIT 2016: 71%2015: 65% 100%
T12 LIGHTING ELIMINATED 2016: 63%2015: 62% 100%
COMPLETED RETRO-COMMISSIONING 2016: 33%2015: 27% 40%
COMPLETED WATER AUDIT 2016: 38%2015: 27% 75%
MEASURED WASTE DIVERSION2 2016: 89%2015: 37% 80%
PROGRESS
CONSTRUCTION WASTE MANAGEMENT POLICY 2016: 63%2015: 50% 75%
ENERGY SUB-METERING INSTALLED 2016: 50%2015: 50% | 80%
MANAGED LIGHT POLLUTION 2016: 19%2015: 19% | 70%
COMPLETED INDOOR AIR QUALITY AUDIT 2016: 58%2015: 35% 50%
CREIF
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Option 1Sketched 1 colour
Calgary Place
Calgary, AB
Cherryhill London, ON
Silver Spear Mississauga, ON
Midtown Plaza in Saskatoon completed a recommissioning study in 2016. The study identified overridden and malfunctioning parkade fans, malfunctioning rooftop unit dampers, exposed or uninsulated steam pipes as well as several opportunities to improve building schedules and HVAC settings. Mitigating these issues has yielded annual complex-wide energy savings of 2% at minimal cost.
Option 1Sketched 1 colour
The Lex Vancouver, BC
Grid 5 Calgary, AB
Altius Centre Calgary, AB
Midtown Plaza
Saskatoon, SK
Cornwall Centre
Regina, SK
Burlington Mall Burlington, ON
Sheppard Centre
Toronto, ON
CASE STUDIES
MIDTOWN PLAZA, SASKATOON Retro-commissioning and building optimization at retail mall 2% energy
Aura Retail Toronto, ON
GRID 5, CALGARY Boiler optimization at a multi-residential building 12% energy
Grid 5 implemented a boiler optimization program in 2016 that involved a thorough review of set points and controls. Adjustments resulted in the building reducing natural gas consumption by over 14% compared to the previous year.
Plans for 2017 include replacing all felt and rollers on original tenant patio sliding doors, improving sealing and reducing air leaks and drafts. This initiative will further reduce natural gas consumption for building heating.
CREIF
KingSett Capital / CREIF / 2016 Sustainability Report 9
700 Bay St . Toronto, ON
101 Bloor St . Toronto, ON
Option 1Sketched 1 colour
1235 Bay St . Toronto, ON
1255 Bay St . Toronto, ON
BrookdalePickering, ON
66 SlaterOttawa, ON
Bayshore Shopping Centre
Ottawa, ON
Kanata Lakes Ottawa, ON
130 Bloor St . Toronto, ON
Scotiabank Plaza
Toronto, ON
65 Times Thornhill, ON
CHERRYHILL, LONDON Implementing conservation measures at a multi-residential complex 6% energy
Cherryhill Multi-residential Complex undertook a significant LED lighting upgrade project involving the replacement of parking garage lighting, stairwell lighting and common area lighting with high-efficiency LED lamps. The project is expected to save over 475,000 kWh per year with a simple payback of 2 years.
Cherryhill also implemented a water retrofit program, installing low-flow faucet aerators throughout the complex, and piloting high-efficiency 3-litre toilets to replace existing 6-litre toilets in two buildings.
700 BAY STREET, TORONTO 6% electricity 19% steam 13% GHG emissions
› The 24-storey mixed use building at the corner of Bay & Gerrard completed a number of energy upgrades to both the office and residential areas in 2016.
› Office Upgrades: › New water source heat pumps installed in office spaces, with remote-
control capability. › Contactor light switches installed on each office floor, reducing after-hours lighting
that was previously manually controlled. › Residential Upgrades:
› Electricity sub-meters installed for each suite, requiring all new tenants to pay for their own electricity use, making them more accountable for their consumption.
› New direct digital control (DDC) heat pump units installed in residential spaces, which have remote monitoring capability, allowing for more control over specific building areas and increasing thermal comfort and tenant control.
CREIF
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Target (%)
Satisfaction Rate (%)
20162015
80 80
7078
PERFORMANCE IN DEPTH
ENVIRONMENTAL3
Energy and water conservation continues to be a significant focus of our sustainability program. Through ongoing energy audits, retro-commissioning and other building best practices, we reduce our utility expenditures and carbon emissions. We continue to track our waste diversion rates and work with our property managers to improve each year.
SOCIALOur annual Tenant Satisfaction Survey helps us understand and meet our tenants’ needs, as well as identify drivers of tenant satisfaction. In 2016, we surveyed tenants in residential, retail and office asset classes. Results of the survey are helping us identify further opportunities to enhance sustainability performance and tenant satisfaction across the portfolio.
TENANT SATISFACTION
3 This data has been checked by Quinn & Partners. Performance information represents simple average performance of like-for-like properties for 2013, 2014, 2015 and 2016, and excludes those that underwent significant construction and/or redevelopment in 2016. Due to data collection and tracking updates, 2013, 2014 and 2015 energy, GHG, water and waste performance figures have been restated. Percentages represent year-over-year performance improvements from 2015 to 2016.
4 Includes electricity, natural gas and steam consumption. | 5 Includes CO2, CH4 and N2O. 6 Water performance information is less complete and comparable prior to 2015, and is reported for 2015 and 2016 only.
Energy Consumption (million ekWh)
2016201520142013
Energy Use Intensity (ekWh/sq.�.)
202168 171 158
3026 25
23
Water Consumption (m3)
20162015
Water Use Intensity L/sq.�.
612,000
93
610,000
92
GHG 2013 2014 2015 2016
BUILDING ASSET EMISSIONS (TCO2E) 47,328 46,877 45,392 41,945
WASTE GENERATED IN OPERATIONS EMISSIONS (TCO2E)
4,014 4,542 4,416 4,353
GHG INTENSITY (KGCO2E/SQ.FT.) 5.5 5.8 6.2 5 .7
ENGAGEMENT TYPE
STAKEHOLDER GROUPS FREQUENCY
EXECUTIVE UPDATE
CEO, Executive Committee, Asset Management Team Bi-Monthly
QUARTERLY REPORT CREIF Board of Directors Quarterly
ANNUAL SUSTAINABILITY REPORT
All Investors, KingSett Employees, Public Annually
PROPERTY DASHBOARDS
CREIF Property Managers, Asset Management Team Annually
Diversion Rate (%)
2016201520142013
51 52 5054
GOVERNANCEWe engage our stakeholders in a variety of ways throughout the year to raise awareness of our activities, solicit feedback and encourage new and innovative approaches to achieving our goals.
ENERGY USE4 GHG EMISSIONS INVENTORY5
FREQUENCY OF ENGAGEMENT AND TYPE BY STAKEHOLDER
WATER USE6 WASTE DIVERSION
CREIF
KingSett Capital / CREIF / 2016 Sustainability Report 11
AWARDS
The KingSett Sustainability Excellence Awards (K-SEA) were launched in 2014 to recognize our property managers for their significant contributions to our sustainability program .
The K-SEA awards serve to motivate and encourage participation throughout the portfolio and to acknowledge property managers who have realized significant utility savings and waste management improvements. The K-SEA Innovation Award invites our property managers to propose a property-level project which satisfies one or all the following criteria: innovation/state-of-the-art, overall environmental or economic impact, project strategic alignment with governmental priorities and/or KingSett’s sustainability focus areas.
66 Slater | Ottawa, ON OFFICE ASSET CLASS
101 Bloor Street | Toronto, ON OFFICE ASSET CLASS
Calgary Place | Calgary, AB OFFICE ASSET CLASS
Cornwall Centre | Regina, SK RETAIL ASSET CLASS
Cornwall Centre | Regina, SK RETAIL ASSET CLASS
Yonge Sheppard Centre | Toronto, ON RETAIL ASSET CLASS
Grid 5 | Calgary, AB MULTI-RESIDENTIAL ASSET CLASS
The Lex | Vancouver, BC MULTI-RESIDENTIAL ASSET CLASS Midtown Plaza | Saskatoon, SK
101 Bloor Street
CALGARY PLACE
EXCELLENCE IN ENERGY REDUCTION
EXCELLENCE IN WATER REDUCTION
EXCELLENCE IN WASTE DIVERSION
INNOVATION IN SUSTAINABILITY
CREIF
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GLOSSARY
ASHRAE Audit An energy audit of building systems that follows ASHRAE’s Procedures for Commercial Building Energy Audits
BOMA BEST® Building Owners and Managers Association Building Environmental Standards
CaGBC Canada Green Building Council
GHG Greenhouse gas
GRESB Global Real Estate Sustainability Benchmark
HVAC Heating, ventilation and air conditioning
KPI Key performance indicator
LED Lighting High-efficiency light-emitting diode lighting
LEED® Leadership in Energy and Environmental Design
LEED CI® LEED for Commercial Interiors
Walk Score A score designating the walkability of a neighbourhood based on distance to amenities and pedestrian friendliness
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GRI CONTENT INDEX
DISCLOSURE LOCATION IN REPORT
102-1 Name of the organization Cover
102-2 Activities, brands, products and services Who We Are
102-3 Location of headquarters Who We Are
102-5 Ownership and legal form Who We Are
102-6 Markets served Who We Are
102-13 Membership of associations Our Approach
102-14 Statement from senior decision-maker Our Message
102-16 Values, principles, standards and norms of behaviour Our Strategy
102-18 Governance structure Our Approach
102-40 List of stakeholder groups Our Approach; Performance in Depth
102-43 Approach to stakeholder engagementAbout This Report; Our Approach; Performance in Depth
102-48 Restatements of information Performance in Depth
102-50 Reporting period About This Report
102-51 Date of most recent report About This Report
102-52 Reporting cycle Our Approach
102-53 Contact point for questions regarding the report Back Cover
102-54 Claims of reporting in accordance with the GRI Standards About This Report
102-55 GRI content index GRI Content Index; About This Report
103-1 Explanation of the material topic and its Boundary About This Report; Performance in Depth
103-2 The management approach and its componentsAbout This Report; Our Strategy; Performance in Depth
103-3 Evaluation of the management approach Performance in Depth
302-4 Reduction of energy consumption Performance in Depth
305-5 Reduction of GHG emissions Performance in Depth
For more information about sustainability at KingSett, please contact:Trevor GilbertManager, Sustainability 416.687.6740 / [email protected]
LOOKING TOWARDS THE FUTUREGoing forward, we will ensure that sustainability is deeply ingrained into the way we do business. We are focused on progress and ensuring changes are maintained for the continued success of our program. We will continue to monitor our performance and progress towards our 2018 targets, particularly in the areas of energy, water and waste. We will seek to sustain the integration of our program into all facets of our business, maintain awareness of industry trends and undertake initiatives that best reflect our corporate strategy.