CARLOS A. GALLARDO 876 Lancaster Avenue • Bryn Mawr, PA 19010 • Phone: (215) 528-7196 • Email: crlbaquier@gmail.com

LinkedIn: https://www.linkedin.com/in/carlosagallardo

EDUCATION

Villanova University, Villanova, PA May 2015

Bachelor of Business Administration, Villanova School of Business

Major: Management Information Systems, Minor: Business Analytics

Università degli Studi di Urbino Carlo Bo, Urbino, Italy Spring 2013

Business and Culture in the Italian Context , Villanova School of Business Overseas Program

Concentration: Management and Marketing in International Markets

WORK EXPERIENCE

Data Migration Specialist, roundCorner, Inc., Villanova, PA October 2015 - Current

Knowledgeable in Salesforce enterprise platform technologies, release documentation and Salesforce Sales Cloud

Expanding analytical and critical thinking skills by designing custom solutions through standard and custom Sales Cloud

object architecture based on client requirements

Comfortable speaking to clients and collecting requirements either as a Data Specialist, Consultant, or Business Analyst

Specializing in SQL scripting, mapping processes and migrating data into Salesforce Instances utilizing ETL tools

Configuring, testing, and deploying the following Salesforce 3rd Party AppExchange Applications in Sales Cloud: rC Bios,

Geopointe, Rollup Helper, Declarative Lookup Rollup Summaries Tool, Conga Composer, Apsona Multi-Step Reporting,

and Salesforce Agile Accelerator

Mission Control Center Diploma Student, SAP America, Newtown Square, PA May 2014-May 2015

Conducted daily meetings to scope Fortune500 client engagements and requirements, project development and

system technical issues

Developed Technical Insider Client Reports for high-profile customers to help present value propositions and report

performance issues on production systems and system components

Provided assistance within different technical focus groups in Mission Control Center in order to improve customer

technical support and customer operational system performance

PROJECTS

Business and Data Migration Analyst, St. Joseph Notre Dame High School, Alameda, CA November 2015 - March 2016

Assessed client post-implementation pain points in order to provide product expert services, system configuration/customization

and data cleansing

Conducted weekly meetings to scope project planning and engaged client in product training and working sessions

Supported full analysis and execution of NGO Connect Winter’15 upgrade to Winter’16 packages

Project Lead and Consultant, Alice Paul Institute, Mount Laurel, NJ January - March 2014

Delegated project tasks and timeline deliverables while encouraging team development in knowledge of the Salesforce platform

Acquired configuration and customization skills in the implementation of Salesforce Non-Profit Starter Pack while meeting

customer requirements and expectations

Successfully led team in the training of Salesforce Non-Profit Starter Pack platform at customer site

SKILLS and CERTIFICATIONS

Fluent Spanish and English speaker; Intermediate Italian speaker

Understanding of Agile Project Planning and Implementation Methodology

Comprehensive knowledge and interest in database column-store technologies, such as SAP HANA and Amazon Redshift

Intermediate skill level in JavaScript, HTML, and CSS scripting

Intermediate skill level in Force.com Development tools (APEX, VisualForce Pages, Developer Console, Salesforce Toolkit)

Experienced use of Salesforce migration tools (APEX DataLoader, Jitterbit, Informatica, Dataloader.io, Workbench, Snapshot)

Salesforce Certified Administrator – Issuance: February 5, 2016; Certification Number: 4794515

Salesforce Certified Platform App Builder – Issuance: July 19, 2016; Certification Number: 8413339

Salesforce Certified Sales Cloud Consultant – Issuance: September 16, 2016; Certification Number: 10051791

Training for Advanced Administrator and Service Cloud Consultant Certifications