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Fellowship Status ReportCode for America is partnering with Salt Lake County to build technology solutions to improve services

and strengthen the relationship between the county and its citizens, with an aim to lower the rate at

which citizens fail to appear (FA! in court, for supervision and treatment appointments in addition to

lowering the recidivism rate" #n order to accomplish these ob$ectives we pursue three workstreams %

build, measure, learn % to insure we iterate &uickly and that our decisions are based on data and user

focused"

Phase III - Residency (02/06/2016 to 03/06/2016)

or!strea" #oals durin$ this phase

%uildagiledevelopment 

· Understand and connect data sources to support the functionalityof an SMS reminder tool

· Build an SMS (text-messaging) tool that noties of upcoming courthearings

&easuredata%drivendecision%making

· Determine feasibility of measuring !"· #rogrammatically measure !" count and rate o$er time

'earnuser centereddesign

· Understand the %ustice system& ho' people mo$e through it& andtheir attitudes and beha$iors to'ards it

· dentify opportunities to design and build 'ays to mae theprocess more e*cient and easier to successfully na$igate

ee! endin$ 03/0/2016

 !his report co$ers the fourth and nal 'ee of our formal term of residency+ !he 'ee began 'ith

Mental ,ealth ourt obser$ations and the successful deployment of .ail /egister at midnight on the

rst of March+ !his tool pro$ides the ability for .S to mae sure that the booing intae process at the

 .ail remains functional during the booing restriction period+ !hus& indi$iduals could continue to ha$e

an opportunity to a$ail themsel$es of the surrender ser$ices o0ered through .S #robation 'ould still

be presented the opportunity+ rom the sheri01s press conference& to ne'spaper co$erage of the app

release& to buy-in from all chiefs at the cross-%urisdiction 23"DS meeting in$ol$ing all Salt 2ae ounty

police districts& our 'ee 'as characteri4ed by a series of strong 'ins that framed a $ery positi$e

bacdrop to entering the ourt,ac competition at the end of the 'ee+ 5e did successfully place in a

'inning category at ourt,ac& but 'ant to focus this 'ee1s update on the proceedings of the 'ee

itself+ n our follo'ing 'ee1s report& 'e 'ill include co$erage of ourt,ac+ "s al'ays& please feel free

to eep follo'ing along 'ith our daily updates on the team1s !umblr6 http677c8a-slc+tumblr+com7+

i$hli$hts

- 5ell-attended follo' up e$ent to last 'ee1s system 9o' brainstorm+ .S employees

'ere broen up into multiple teams+ 3ach team tacled one pain point from a list of $e that

'ere identied through last 'ee1s e$ent and 'as tased 'ith brainstorming a product or

solution to an identied pain point+ :ideo 'as taen of the e$ent and has been uploaded to our !umblr+

- Deployed .ail /egister and successfully achie$ed buy-in from 23"DS& the monthly %oint

meeting of leaders from e$ery of the multitude of %urisdictions that criss-cross Salt 2ae

ounty+ 5e ha$e been in$ited to return for all future monthly meetings+- ompleted in excess of ;< hours of in-depth user inter$ie's 'ith #retrial and #robation

populations& surpassing our target inter$ie' goals for the month+

*+ser,ations

https://www.codeforamerica.org/governments/saltlakecounty/http://c4a-slc.tumblr.com/http://c4a-slc.tumblr.com/https://www.codeforamerica.org/governments/saltlakecounty/

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- Many of the homeless population are transient& relati$ely recent arri$als& and ha$e

fre=uently become >stranded? in Salt 2ae+- Booing restrictions ha$e external conse=uences on .S #robation ser$ice o0erings&

the conse=uence of >on'ay1s 2a'? in action& $ia 'hich organi4ation operations are

intrinsically tied to human 'or9o's+ or more on this please read @uan1s blog post+- 2ac of coordination results in signicant duplication of e0orts+ or example& Salt 2ae

ity police department operated a 8 team tas force is responsible for all district-'ide trainings

on mental illness& as 'ell as case management for o$er A&1m not trying to gi$e an excuses+ !his is all my fault& butC don1t ha$e the money for

that urine analysis testsC right no'+? - #robation lient- >5e don1t lie to tal& 'e text e$erything+? - ase'orer describing clients1 beha$ior- > stay around here 'here people can see me and can be safe+? - ,omeless 'oman

'ith o$er ; acti$e 'arrants (largely the product of an accumulation of trespassing $iolations

stemming from indigency) 'ho has li$ed for the last ;E years in the Fate'ay District on the

'estern end of do'nto'n

- >Fuys 'ho don1t ha$e a trade or a careerG !hey get in trouble& they don1t ha$enothing+? - #robation lient

or!strea"

.his wee!s acco"plish"ents et wee!s o+ecti,es

%uild · ompleteoperational base SMS tool

· Deployoperational base SMS toolto hosted productionen$ironment

· onnect to S2o!# ser$erprogrammatically

· Built .ail /egister

· Establish programmaticaccess to CJS-IJIS server via VPN

· Reconfgure Utah CourtCalenar Service to e!tract ata"rom CJS-IJIS instea o" "rom P#$s

· De$elop Salt 2ae ounty ourt

alendar Ser$ice to pull court calendare$ent data from S2o !# ser$er· Build ;nd SMS interface to

re=uest data from Salt 2ae ounty ourtalendar Ser$iceH determine integrationor parallel 'ith current

· Fet S2 number from !'ilio anduse that

· ree text SMS tool

&easure · Draft& send dataaccess re=uest form toState

· ontinue '7 I/Sadministrators

· Sign and returncounty B"" and (datasharing agreement)

· #etermine i" CJS-IJIS servercan be use to measure $%&

· /esearch ho' !" is currentlycalculated

'earn · ollect all systempain points in singledocument

· dentify targetlong-term user groups tofollo'

· Synthesi4e research notes· Send follo'-ups& than yous to

persons· Schedule inter$ie's 'ith

staeholders· !rac case manager7client

http://kuanbutts.com/2016/02/28/jail-register/http://kuanbutts.com/2016/02/28/jail-register/

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· dentify primaryconcern and brea pointfor .S& .ail in light of Mar+