Copyright (c) 2017 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org

IT Industry Outlook 2017

REMINDER: The complete IT Industry Outlook 2017 report can be viewed free of charge at CompTIA.org (with simple registration)

CompTIA’s IT Industry Outlook 2017 TrendsThe Tools of the Cloud Era Emerge

Security Gets Worse Before It Gets Better

Data Teams Bridge the Gap Between IT and Business

IoT Transforms Physical Environments and Social Convention

Workers Push the Boundaries of ‘Bring Your Own Collaboration’

The Blended Workforce Takes on New Meaning

Debate Intensifies Over Technology’s Impact on Employment

Skills Gap Grows in Scope and Nuance, Forcing Organizations to Rethink Workforce Strategies

New Faces in the Channel Test Traditional Go-to-Market Approaches

Mandate Coming to Retool Partner Programs

An Aging Channel Community Hastens Need to Find New Blood

Opportunity Spikes in Cloud Management Arena

Source: CompTIA

The Global Information Technology Industry: $3.4 Trillion

34%

28%

23%

8%

7%

Estimated 2016 revenue at constant currency | Encompasses hardware, software, services and telecommunications

Source: IDC

Like Most Industries in the U.S. Economy, the IT Sector is Dominated by Small Businesses

0.3%

1.9%

15.0%

82.8%

Large IT establishments [~1,000 companies]500+ employees

Medium-size IT establishments100-499 employees

Small IT establishments10-99 employees

Micro-size IT establishments1-9 employees

388,000 Estimated Number of IT Industry Establishments in 2016*

*Employer firms only, meaning those with payroll. Self-employed, sole proprietors are not included in this chart.At the time this report was prepared, final 2016 data was not yet available.

NET SMB99.7%

Source: BLS | EMSI | CompTIA

CompTIA’s IT Industry Business Confidence Index Jumps to New High Heading Into 2017

Q3 '09Q4 '0

9Q1 '1

0Q2 '1

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0Q4 '1

0Q1 '1

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6

Foreca

st40.0

45.0

50.0

55.0

60.0

65.0

70.0

CompTIA’s IT Industry Business Confidence Index is calculated on a 100-point scale using an aggregation of three metrics: 1). Perceptions of the state of the U.S. economy, 2). The state of the IT industry, and a 3). Self-assessment of one’s own company.

Source: CompTIA Q1 2017 IT Industry Business Confidence Index | n=310 U.S. IT industry executives

CompTIA 2017 IT Industry Consensus Growth Forecast

2010 2011 2012 2013 2014 2015 2016 20170.0

1.0

2.0

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5.0

6.0

7.0

8.0

Grow

th R

ate

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e

2010 2011 2012 2013 2014 2015 2016 20170.0

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Global Revenue Growth Forecast U.S. Revenue Growth Forecast

Methodology note: CompTIA utilizes a consensus forecasting methodology, also referred to as a “wisdom of the crowds” approach. IT industry executives in the US, Canada and the UK provide their optimistic and pessimistic projections for the year ahead; these inputs provide the basis for the CompTIA forecast. All figures are presented in current dollars, which do not take factors such as inflation or currency exchange rates into consideration.

Source: CompTIA IT Industry Outlook

2017 Optimistic forecast:6.2%2017 Midpoint forecast:4.1%2017 Pessimistic forecast:1.9%

2017 Optimistic forecast:6.2%2017 Midpoint forecast:4.1%2017 Pessimistic forecast:1.9%

Two Distinct Components of the Tech Workforce

IT Industry

Employment

IT Occupation

Employment

Within the IT industry, there are

many IT occupations and IT workers

An estimated 5.98 million workers were employed in the U.S. information technology industry in 2016. This includes technical and non-technical positions in employer firms and non-employer firms.

An estimated 5.25 million workers were employed in core IT occupations, across the full spectrum of U.S. industry sectors and the government sector in 2016. This figure includes non-employers, such as the self-employed or sole proprietors.

Source: BLS | EMSI | CompTIA

5.98 million 5.25 million

Expectations for 2017 IT Professional Hiring Landscape

Source: CompTIA IT Industry Outlook | n=530 US, Canadian, and UK IT industry executives

17% 30%

35%

10%

Significantly more challengingModerately more challengingAbout on par with 2016Less challenging

United States Canada

7%

31%

46%

11%

Significantly more challengingModerately more challengingAbout on par with 2016Less challenging

United Kingdom

7%

30%

46%

11%

Significantly more challengingModerately more challengingAbout on par with 2016Less challenging

Don’t know responses not shown

Reasons for Challenging IT Hiring Landscape

Source: CompTIA IT Industry Outlook | n=530 US, Canadian, and UK IT industry executives

Not enough young people entering IT

Rising benefit/perks expectations

Rising wage/salary expectations

Limited pool of available workers in region

Competing with other tech firms for talent

Finding workers with the right soft skills

Finding workers with expertise_x000d_ in emerging tech fields

14%

27%

27%

43%

35%

49%

43%

28%

28%

24%

30%

37%

39%

30%

22%

28%

35%

30%

44%

40%

56%

US UK Canada

Copyright (c) 2017 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org

Thank You

REMINDER: The complete IT Industry Outlook 2017 report can be viewed free of charge at CompTIA.org (with simple registration)