2017 - taiwan trade shows · [email protected] 7. booth setup (1) the shell scheme 3m x 3m booth...

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-1- 2017 KAOHSIUNG FOOD, KAOHSIUNG HORECA, KAOHSIUNG HALAL Exhibitor Service Manual Index General Information .......................................................................................................... 3 Terms and Regulations for Participation.......................................................................... 8 Customs Regulations for Foreign Exhibits ...................................................................... 10 FORM 1 Online Marketing Services................................................................................. 11 FORM 2 Instructions on Access and Use of Utilities ...................................................... 12 FORM 3 Fees for Utilities ................................................................................................. 13 FORM 4 Estimated Power Consumption for Various Appliances ................................. 14 FORM 5 Applying for Various Utilities ........................................................................... 15 FORM 6 Utility Floor Plan ............................................................................................... 16 FORM 7 Application for Extra Exhibitor Badges ............................................................ 17 FORM 8 Application for On-Site Cooking & Tasting ..................................................... 18 FORM 9 Booth Construction Assurance .........................................................................19 FORM 10 Safety and Health Terms of Agreement ......................................................... 20 FORM 11 Application for Television Wall / Sound System Setup .................................. 21 FORM 12 Promotional Balloon Application and Liability Form ................................... 22 Appendix 1 Floor Plan of Kaohsiung Exhibition Center……………………………………..……..23 Appendix2 How to get to Kaohsiung Exhibition Center…………………………………….……..24 Appendix 3 Station Guide of Kaohsiung MRT System ……………………..……………..…..…..25 Appendix 4 Kaohsiung Exhibition Center and surrounding map……………………………..26 This English-language abridged version of Exhibitor's Manual is for reference purposes only, and the Chinese edition will prevail if there is any discrepancy between the two editions. In the event of any unforeseen occurrence not covered in this manual, the decision of the organizer in issuing new regulations or making any changes shall be final. Other regulations: For matters not specified in this manual, the organizer reserves the right to formulate amendments as required.

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Page 1: 2017 - Taiwan Trade Shows · ina@ms17.hinet.net 7. Booth Setup (1) The shell scheme 3M X 3M booth includes: - KAOHSIUNG FOOD-KAOHSIUNG HORECA Item Size QTY Booth partition 300 x 250

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2017 KAOHSIUNG FOOD, KAOHSIUNG HORECA, KAOHSIUNG HALAL

Exhibitor Service Manual

Index

General Information .......................................................................................................... 3

Terms and Regulations for Participation .......................................................................... 8

Customs Regulations for Foreign Exhibits ...................................................................... 10

FORM 1 Online Marketing Services................................................................................. 11

FORM 2 Instructions on Access and Use of Utilities ...................................................... 12

FORM 3 Fees for Utilities ................................................................................................. 13

FORM 4 Estimated Power Consumption for Various Appliances ................................. 14

FORM 5 Applying for Various Utilities ........................................................................... 15

FORM 6 Utility Floor Plan ............................................................................................... 16

FORM 7 Application for Extra Exhibitor Badges ............................................................ 17

FORM 8 Application for On-Site Cooking & Tasting ..................................................... 18

FORM 9 Booth Construction Assurance ......................................................................... 19

FORM 10 Safety and Health Terms of Agreement ......................................................... 20

FORM 11 Application for Television Wall / Sound System Setup .................................. 21

FORM 12 Promotional Balloon Application and Liability Form ................................... 22

Appendix 1 Floor Plan of Kaohsiung Exhibition Center……………………………………..……..23

Appendix2 How to get to Kaohsiung Exhibition Center…………………………………….……..24

Appendix 3 Station Guide of Kaohsiung MRT System ……………………..……………..…..…..25

Appendix 4 Kaohsiung Exhibition Center and surrounding map……………………………..26

※ This English-language abridged version of Exhibitor's Manual is for reference purposes only, and the Chinese edition will

prevail if there is any discrepancy between the two editions. In the event of any unforeseen occurrence not covered in this manual, the decision of the organizer in issuing new regulations or making any changes shall be final.

※ Other regulations: For matters not specified in this manual, the organizer reserves the right to formulate amendments

as required.

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Checklist

The following checklist is designed to guide and help you plan your work schedule for attending the

KAOHSIUNG FOOD / KAOHSIUNG HORECA / KAOHSIUNG HALAL 2017. If any of the listed

services are required, please return the completed forms to the designated person by the deadline.

Services will not be guaranteed if the related forms are returned past the deadline.

*Required

Services / Items Deadline Remarks Page

Booth Rental Payment See as Invoice ---

Online Marketing Services --- Form 1 11

Instructions on Access and Use of Utilities --- Form 2 12

Fees for Utilities --- Form 3 13

Estimated Power Consumption for Various Appliances

--- Form 4 14

Applying for Various Utilities Sept. 26, 2017 Form 5 15

* Utility Floor Plan Sept. 26, 2017 Form 6 16

Application for Extra Exhibitor Badges Oct. 6, 2017 Form 7 17

Application for On-Site Cooking & Tasting (Letter of Assurance)

Sept. 26, 2017 Form 8 18

* Booth Construction Assurance Sept. 26, 2017 Form 9 19

* Safety and Health Terms of Agreement Sept. 26, 2017 Form 10 20

Television Wall / Sound System Setup Sept. 26, 2017 Form 11 21

Promotional Balloon Application / Liability Sept. 26, 2017 Form 12 22

Pick up for Exhibitor Badge Oct. 24-25, 2017

Note: 1. Please bring 2 business cards. 2. Must complete Form 9 & 10 before deadline.

Official Forwarders --- Eurotran Expo Services Co., Ltd Tel: 886-2-2785-6000 Triumph Express Service Tel:886-2-2758-7589

Temporary / Part-time Staffing --- Hong Shun Group Tel: 886-2-8780-2355 Ext.26

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General Information

1. Show Dates & Hours

Oct. 26-28,

Oct. 29,

10AM ~ 6PM

10AM ~ 5PM

2. Admission:

(1) On-Line

Thru pre-registration at www.foodkh.com.tw / www.kaohsiunghoreca.com.tw /

www.khhalal.com.tw, “Visitor Registration” to get free entry.

(2) On-Site

A. For professional visitors in related industries: Fill in the registration form and present two of

your business card at the registration counter to collect your admission badge.

B. For general public visitors:The admission fee is NTD 100 for adults. Minors under 120 cm of

height can enter for free.

3. Show Venue

Kaohsiung Exhibition Center

(No.39, Chenggong 2nd Road, Qianzhen Dist., Kaohsiung 806, Taiwan)

4. Exhibitor Booth Set-Up Time

Oct. 24-25, 2017 8AM – 6PM

(All staff must comply with rules including the wearing of safety helmets)

5. Exhibit’s Removal Time

Date Hour Remarks

Oct. 29, 2017 5PM – 7PM Hand-Carry or small exhibits only. Vehicles are not permitted to enter showground.

Oct. 30, 2017 8AM – 3PM All exhibits and booth construction /decoration materials must be removed before move-out period ends.

6. Contact Persons

Regarding

Taiwan External Trade

Development council

(TAITRA)

Tel:

886-2-2725-5200 E-mail

- KAOHSIUNG FOOD

Show Manager Ms. Chris Lee Ext. 2674 [email protected]

- KAOHSIUNG HORECA

Show Manager Ms. Evonne Lee Ext. 2677 [email protected]

- KAOHSIUNG HALAL

Show Manager Mr. Tony Liu Ext. 2629 [email protected]

Media / Publicity Ms. Irene Chou Ext. 2662 [email protected]

Stage Events/Gourment

Showcase/ Wine tasting

Session

Ms. Cyndi Hsu Ext. 2871 [email protected]

Login Account Mr. Charlie Liu Ext. 2998 [email protected]

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Utility Shi Pei Electric Co., Ltd

Ms. Mei

886-2-2725-5200

Ext. 5568 [email protected]

Forwarder Eurotran Expo Service

Mr. Noel Tao

886-2-2785-6000

Ext. 107 [email protected]

Forwarder Triumph Express Service

Mr. Chen 886-2-2758-7589 [email protected]

Booth Contractor Contact Tel: E-mail

- KAOHSIUNG FOOD

- KAOHSIUNG HALAL

Uniplan Taiwan

Ms. Belle Chao

886-2-2758-5450

Ext. 623

[email protected].

tw

- KAOHSIUNG HORECA HUEIYOW

Ms. Hsu

886-2-8789-830

0 [email protected]

7. Booth Setup

(1) The shell scheme 3M X 3M booth includes:

- KAOHSIUNG FOOD

- KAOHSIUNG HORECA

Item Size QTY

Booth partition 300 x 250 x 250cm/H 1

Fascia board W300 x H30cm 1

Tower 300 x 120cm/H 1

Carpet (Light Gray) 3m x 3m 1

Counter 100 x 50x 82.5cm/H 1

Folding Chair (Black) 50x 40x 45cm/H 3

Yellow spotlight NA 3

Waste paper basket NA 1

Socket 110V/ 500W NA 1

Item Size QTY

Booth partition 300 x 250 x 250cm/H 1

Fascia board W200 x H35cm 1

Tower 300 x 120cm/H 1

Carpet (Light Gray) 3m x 3m 1

Counter 100 x 50x 75cm/H 1

Folding Chair (Black) 50x 40x 45cm/H 1

Yellow spotlight NA 3

Waste paper basket NA 1

Socket 110V/ 500W NA 1

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- KAOHSIUNG HALAL

(2) Each booth is supplied with 110 Volts, 500 watts power free of charge. Total free electricity for

each exhibitor can be tallied by multiplied quota by number of exhibitor booths. No extra

electric fees will be charged, if the power consumption of an exhibitor is less than the total

free electricity quota.

(3) Exhibitors who exceed the designated quota or need 220V power, water drainage and/or

24-hours power supply must pay accordingly and submit Form 5 “Applying for Various

Utilities” and Form 6 “Utility Floor Plan” before Sept. 26, 2017.

(4) Exhibitors must pay for any additional equipment or booth furnishings requested.

8. On-Site Cooking & Tasting Exhibitors who wish to offer on-site cooking/tasting must apply in advance by Sept. 26, 2017. For safety purposes, it is prohibited to use gas stoves, only electric appliances are allowed. Exhibitors who wish to use electric appliances to cook must complete Form 8 “Application for On-Site Cooking & Tasting” and comply with all safety regulations. The exhibitor will be held responsible for all damages and injuries incurred due to the misuse of any cooking devices.

9. Show Days

(1) No exhibits can be moved in or out during show hours. Exhibits being carried are permitted

from 9AM to 10AM on Oct. 26-29, 2017.

(2) Exhibitors should display their company name and booth number on their respective fascia

boards above their booths.

(3) Exhibitors should keep their booths open and staffed at all times during show hours and shall

not assign, sublet, or apportion any part of the assigned space to others or have representatives,

equipment, or materials from firms other than his/her own appear in the exhibition space.

(4) Should any rented space remain unoccupied on the opening day without justifiable cause, the

organizer reserves the right to rent the said space to another exhibitor or use the said space in

any other manner deemed suitable.

(5) The organizer reserves the right to determine the acceptability and extent of product

demonstrations.

(6) The organizer reserves the right to restrict noise levels to no more than 85dB. Permission to

use a sound system needs to be approved in advance by submitting Form 13 “Application for

Sound System Setup”

(7) Counterfeit, retail sales, smoking and distribution of marketing materials other than rented

space are not permitted.

(8) Violation of above regulations will effect participation in exhibition and the organizer reserves

Item Size QTY

Booth partition 300 x 250 x 250cm/H 1

Fascia board W300 x H30cm 1

Tower 300 x 120cm/H 1

Carpet (Light Gray) 3m x 3m 1

Counter 100 x 50x 82.5cm/H 1

Folding Chair (Black) 50x 40x 45cm/H 3

Yellow spotlight NA 3

Waste paper basket NA 1

Socket 110V/ 500W NA 1

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the rights to fine, prohibit and to cancel without refund the exhibitor’s rented space.

10. Exhibitor Information Packs

(1) All exhibitors should register with two business cards upon arrival to reception counter in

Kaohsiung Exhibition Center to collect badges. Exhibitors who have not submitted “Booth

Construction Assurance” and “Safety and Health Terms of Agreement” cannot pick up the

exhibitor badges.

(2) Four exhibitor badges will be offered with the first booth and 2 more for each additional

booth. These will serve as entry passes and must be worn upon entry to showground.

Application of additional badges cost NT$100 each. Please submit Form 7 “Application for

Extra Exhibitor Badges”

(3) For oversea buyers, please pre-register online or register on-site during show days.

(4) All exhibitors are entitled to have their names, addresses and exhibit profile listed in the

Official Directory published by the organizer. Each exhibitor will obtain a free copy of the

Official Directory.

11. Security and Insurance

(1) While every reasonable precaution is taken in regard to show security, the organizer accepts

no responsibility for any loss or damage which may befall the person or property of the

exhibitor regardless of cause.

(2) Particular care should be taken on the final evening of the show when risk of loss of goods is

greatest. Exhibitors should not leave their booths unattended during this period of time.

(3) The exhibitor is responsible for securing insurance coverage against all risks associated with

participating in the exhibition, including fire, theft, flood and accident. Coverage should be

for the duration of the exhibition (including move-in and move-out hours) and should

include:

a. Exhibits and other items located in the booths.

b. Public liability.

c. Third party liability.

d. Expenses incurred due to cancellation or postponement of the exhibition.

(4) Exhibitors are also advised to insure their exhibits while in storage. The organizer is not liable

for any damage, loss, or distress or harm caused to any person or to any person’s property at

the exhibition regardless of cause.

12. Advertising in the Official Directory

(1) One Official Directory will be offered to each exhibitor/international visitor free of charge.

The official directory is also available for sale during the show, cost NTD200 per each.

(2) Exhibitors can place advertisements in the Official Directory to heighten their product

profile. Advertising in the directory is an exclusive privilege offered to each participating

exhibitor.

(3) To place advertisements, contact

Mr. Lin ([email protected]), Tel:886-2-8692-5588

13. Regulations Regarding Use of the Promotional Balloon

Any exhibitor wishing to use a BALLOON at their booth should note the following:

1. Only one balloon per booth can be used in each exhibitor’s booth.

2. Balloon can only carry company name, logo or product brand name.

3. Those wanting to use balloon(s) should submit Form 12 “Promotional Balloon Application

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and Liability Form” before Sept. 26, 2017.

4. Those wanting to use balloon(s) that do not rise more than 5 meters above the show floor

can do so without charge. However, applicants need to pay a deposit of NT$50,000 in

advance.

5. The maximum height of the balloon from floor is 7 meters. For those wanting to use

balloon(s) above 5 Meters above the show floor need to pay NT$10,000 along with a deposit

of NT$50,000.

4. All balloon(s) must use only helium or nitrogen, be properly fastened to the booth(s) and

removed after the show.

5. For violations of the above regulation, a NT$50,000 penalty will be deducted from the

exhibitor’s balloon deposit.

6. Show organizers reserve the right to remove improper balloons raised without permission.

14. Unforeseen Occurrences

In the event of any occurrence not covered in this Exhibitors’ Manual, the final decision will be

made by the organizer.

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Terms and Regulations for Participation

1. Participation Application

a) When signing the prescribed application forms, participants agree to follow all the existing

regulations and any additional or modified regulations made thereafter.

b) Once signed and submitted by the applicant and confirmed by the show organizer, the contract

will be established and come into effect.

c) Violations of the regulations can result, by decision of the show organizer , in the exclusion of

transgressors with any claims for damage, if any, rejected.

2. Payment Schedule

A down payment is required with the space application. The balance of space rental fee is due after

space allocation. A debit note for this balance will be sent to the applicant. In the event of

cancellation, the down payment will not be refunded under any circumstances.

3. Adherence to Copyright Patent Laws

a) It is forbidden to display logos, licenses or patented items registered by other companies.

b) Violations will result in immediate removal of displays, with two year suspensions from

exhibiting in all shows organized by TAITRA. The exhibitors bear the responsibility for all

penalties without recourse or indemnity.

4. Space Assignment & Unoccupied Space

a) Show organizer will determine the number and location of booths assigned to each exhibitor, in

accordance with the nature of the exhibits or in the manner the show organizer deems

appropriate.

b) Show organizer reserves the right, should an exhibitors’ space remain unoccupied on the

opening day without reasonable cause, to assign the said space to another exhibitor, or use the

said space in any other manner deemed suitable.

5. Sub-letting of Space

The organizer shall not assign, sub-let or apportion the whole or any part of the assigned space to

others or have representatives, equipment, or materials from firms other than his/her own in the

exhibit space.

6. Venue & Show Dates Change

The show organizer reserves the right to change the venue and date of the exhibition under certain

circumstances. In the event of a change of venue and/or date, or cancellation of the exhibition,

exhibitors shall not be entitled to any claim for compensation in connection with the booking of

participation.

7. Construction/Decoration of Stand and Removal of Exhibits from Hall

a) All exhibitors must comply with all regulations in this manual and complete their construction

or decoration by the date and time stipulated by the show organizer.

b) Exhibitors must remove all exhibits from the Exhibition Hall within the removal period

stipulated by the show organizer. They will be held responsible for any loss or damage to the

Exhibition Hall due to delayed removal.

8. Insurance

a) In addition to insurance for exhibits in transit between the port of shipment and the fair site,

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exhibitors are advised to take adequate insurance (fire, theft, water, accident, natural disasters

and third party liability, etc.) for their exhibits during the exhibition set-up and removal time.

b) Exhibitors are advised to hire their own security guards, for valuable exhibits during the

exhibition set-up and removal times.

9. Exhibit Limitations

Please refer to Regulations Regarding Use of the Promotional Balloon for advertising materials

such as promotional balloon and should submit Form 12 “Promotional Balloon Application and

Liability Form” before Sept. 26, 2017.

10. Security & Organizer’s Liability

a) The show organizer will provide personnel for maintaining order during the show.

Responsibility for guarding stands during the set-up, removal time and exhibition hours shall

rest with the exhibitors concerned.

b) During booth set-up and removal time and during the show, booths must be manned by

exhibitors at all times.

c) Show organizer shall not be held accountable or liable for any damage, loss, harm or injury to

any person or the property of the exhibitor or of the exhibitor’s officers, and / or employees,

agents, visitors which result from theft, fire, water, accident natural disaster or any other cause.

d) Exhibitors are requested to turn off the power supply before leaving the exhibition booths.

Unless otherwise agreed, the show organizer will disconnect the main power supply at 6:30PM

each day (5:30PM on Oct. 29, 2017).

11. Operation

a) The exhibitor shall keep his booth(s) staffed at all times during show hours.

b) The show organizer reserves the right to restrict exhibitors to comply with a minimum noise

level. Sound volume of any display should not exceed 85 dB.

c) Show organizer reserves the right to reject the exhibits or to stop the exhibition on the

exhibitor’s account if he fails to lower the noise level or to resolve exhibition emission issues

like dust, smog, unpleasant odors, gases, volatile organic chemicals or other pollutants.

12. Supplementary Clauses

a) Whenever necessary, show organizer shall have the right to issue supplementary regulations in

addition to those indicated in the Terms and Regulations for Participation to ensure the

smooth management of the exhibition.

b) Any additional written regulation shall form part of the Terms and Regulations for

Participation and shall be binding on the exhibitors.

Note: Those submitting applications to KAOHSIUNG FOOD / KAOHSIUNG HORECA /

KAOHSIUNG HALAL 2017 will receive further information about TAITRA trade shows in

the future.

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Customs Regulations for Foreign Exhibits

1. General

(1) A selection of imported exhibits is allowed to enter Taiwan on a bonded basis without payment of customs duties and may be kept in the bonded warehouse. However, please have items imported on a duty-paid or deposit basis, since there is no bonded warehouse in Kaoshiung Exhibiter Center. * The Organizer is not in a position to be a consignee for exhibits imported on a duty paid or deposit basis

(2) The following items must be imported on a duty-paid or deposit basis: a. Non-commercial samples. b. Give aways or promotional articles. c. Posters, photo panels, catalog, brochures and leaflets. d. Lubrication oils and greases for maintenance of machinery during the exhibition. e. Materials and equipment for use in the construction, installation, decoration and

maintenance of booths. f. Foodstuffs and drinks to be consumed during the show. g. Jewelry, precious stones and gold coins (hand carried). h. Liquors, spirits, wines and tobaccos.

(3) Exhibits such as fresh flowers, live plants, bulbs, etc. must be imported on a duty-paid basis with strict compliance with the “Quarantine Regulations on Importation of Plantation into Taiwan, the Republic of China”

(4) Note that exhibits such as some telecommunication and military equipment, chemicals, drugs, alcohol, tobacco, fireworks, weapons and explosives need government endorsements and permits for importation.

(5) The ATA CARNET is not accepted in Taiwan except in the case of countries having similar bilateral agreements with Taiwan, the Republic of China.

2. Exhibits Imported on a Deposit or Duty-paid Basis

Exhibits brought in on a deposit or duty-paid basis must be handled by the exhibitor’s agent or representative in Taiwan who will act as a consignee and who will be responsible for any and all customs duties.

3. Taiwan’s Ministry of Health and Welfare announced on the Sept. 2, 2015, based on Article 30, Paragraph 3 of the Act Governing Food Safety and Sanitation, the latest regulatory update concerning inspection exemptions for food imported for display purposes in Taiwan trade shows/exhibitions, as stated below: Food imports and related items may be eligible for inspection exemption if it is for personal usage and not intended for sale, valued under US$1,000 and weighs less than 6 kilograms. Due to the tightening of inspection exemption regulations, exhibitors who wish to import food items for display at the show are advised to complete import procedures as soon as possible. Foodstuff (including small treats) should always be sent under separate shipment from general exhibits to prevent cargo being held up by the customs.

4. Official Forwarders

Eurotran Expo Service Co., Ltd. 10F., No. 455, Chongyang Rd., Nangang Dist., Taipei 115, Taiwan Tel:886-2-2785-6000 Fax:886-2-2785-6701 Mr. Noel Tao ([email protected]) Ext.107 Kaohsiung Office Tel: 886- 7-537-7000 Ms. Ellen Chen ([email protected])