[24]7 social
DESCRIPTION
Turn your brand advocates into a direct sales force online with [24]7 Social.TRANSCRIPT
![Page 1: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/1.jpg)
1
Extracting True ROI from Social Promotion Sharing Turn your brand advocates into a direct sales force online
Customers are increasingly turning to social media to share their
experiences from their online activities such as online shopping.
© 2013 24/7 Customer, Inc. All rights reserved.
![Page 2: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/2.jpg)
Going Mainstream:
The Numbers Behind Social Sharing
2
2 out of 5 social media users have purchased an
item online or in-store after sharing or “favoriting” it
on Twitter, Facebook or Pinterest
15% share
Online consumers share
promotions with friends
40% discover
Online consumers read
product and brand related
comments posted by their
friends
5% convert
Consumers who click
through the shared links
of brands end up making
a purchase
© 2013 24/7 Customer, Inc. All rights reserved.
sources: Vision Critical, [24]7
![Page 3: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/3.jpg)
Social Engagement Opportunities
3
Brands need to engage with social
consumers across multiple channels to
drive more participation –
• Social media
• Corporate website
• Mobile apps
• Email newsletters
• Post purchase interactions
© 2013 24/7 Customer, Inc. All rights reserved.
Deliver an Omnichannel Experience
![Page 4: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/4.jpg)
Bottom Line for Enterprises
4
Social sharing purchases, products,
promotions and customer experience
generates true ROI.
Socially-oriented customers share their
experiences and promote the brand for
the product and company.
Social Sharing increases engagement
and drives conversion and revenue
through social referrals.
© 2013 24/7 Customer, Inc. All rights reserved.
![Page 5: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/5.jpg)
[24]7 Social Applications
[24]7 Social is a suite of
applications that makes social
sharing easy for consumers
on the web and across
different channels.
5 © 2013 24/7 Customer, INC. All rights reserved.
![Page 6: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/6.jpg)
6
[24]7 Social Applications
© 2013 24/7 Customer, INC. All rights reserved.
Hi, I’m Bill and want
to introduce you to
the [24]7 Social
Applications.
![Page 7: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/7.jpg)
7
[24]7 Social Applications
© 2013 24/7 Customer, INC. All rights reserved.
Let me show you
what Purchase
Sharing looks like.
![Page 8: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/8.jpg)
8
Purchase Sharing
happens during an
online shopping
experience.
![Page 9: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/9.jpg)
9
For example, let’s
purchase this
television on
SmartGadgets.com
![Page 10: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/10.jpg)
10
After the purchase, we
have the option to share
our purchase on a
social media site.
![Page 11: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/11.jpg)
11
We choose to share it on
Facebook. It is simple,
easy-to-use and happens
without ever leaving the
SmartGadgets site.
![Page 12: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/12.jpg)
The promotion is then
shared with our social
network on Facebook,
but can just easily share
it on Twitter or email.
© 2013 24/7 Customer, Inc. All rights reserved.
![Page 13: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/13.jpg)
Turn Your Brand Advocates into a Direct Sales
Force Online with [24]7 Social
13
Transform social sharing into an omnichannel
experience.
Make social sharing profitable by engaging your brand
advocates
Engage your social customers in the right interaction, at
the right time.
© 2013 24/7 Customer, Inc. All rights reserved.
For more information on Social Sharing and [24]7 Social ,visit
www.247-inc.com/products/247-Social
Email: [email protected]
Follow us on:
![Page 14: [24]7 Social](https://reader033.vdocument.in/reader033/viewer/2022042606/54638cdcb1af9fbf588b4583/html5/thumbnails/14.jpg)
www.247-inc.com
14