2nd estchi meetup: the interplay between ux practice and research
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www.acm.org
www.sigchi.org
www.estchi.org
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Human-computer interaction is a discipline concerned with the
design, evaluation and implementation of interactive
computing systems for human use and with the study of major
phenomena surrounding them
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The interplay between practice and research
2nd EstCHI Meetup
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IntroductionDavid Lamas, Peeter Marvet
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Introduction
● User experience, or UX for short, is something that nearly everyone has heard about and perceives to be of critical relevance in many contexts.
● However, most of us still fail to understand and explore UX's potential.
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Introduction
● Today we will be talking about the interplay between practice and research in HCI & HCD and explore ways to benefit from what diverse sectors of activity do and know about usability, UX, interaction design and related topics.
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An historical perspectiveHegle Sarapuu
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Timeline - Estonia
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Challenges
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Good
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Tomorrow !?
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How is it in Italy?Carmelo Ardito
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● Goal:To investigate and promote UX practice in industry
● Four steps1. Survey (36 companies)2. Interviews3. Focus group4. Exploratory study in industrial context
An experimental study
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Main findings● Key obstacles to the introduction of usability
engineering methods● No suitable methods● Resource demands● User availability● Developer mindset
● Further...● UX is not mentioned in call for tenders
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The state of UX in the public sector
Mihkel Tikk
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Potential contributions from academia
Panayiotis Zaphiris
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● Provide cheap options for what industry can do already
● Provide extra labor force
How academia should not help industry?
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● Be the “case study”● Be “academic”
How industry should not help academia?
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● Provide professional advice and consulting● Provide access to expensive equipment and
facilities● Develop frameworks/guidelines/models that
can assist industry in its work
How academia should help industry?
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● Provide real cases/scenarios● Provide practical experience and
opportunities to students● Provide opportunities for collaborative
projects
How industry should help academia?
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Discussion
Why aren't practitioners using the knowledge generated over the past 30 years by HCI/HCD researchers?
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Discussion
What should/could be done to address these reasons?
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Discussion
Considering that the overarching solutions are medium to long term strategies, describe a specific approach/method/tool/techniquethat you would recommend to use in industry practice right now to foster HCI/HCD values
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So… questions? Comments?
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Lessons learned today
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Lessons learned today
● Offer solutions, speak the language of business, not science
● Prototype, storyboard and test as much as you can and as early as you can - quick and dirty
● Create a good design for services or put services behind the scene
● Do the academic thing in a practical way● Product owners should be more aware of problems● Practitioners should follow guidelines that are based on
research, not rules of thumb● Start with what you have, do as much as possible● Don’t measure steps, measure mistakes, ask for
feedback, make mistakes
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Upcoming MeetupsJuly and September
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July 29
● Jettie Hoonhout Senior scientist @ Philips Research Labs Eindhoven, Netherlands
● Siân Lindley Researcher @ Socio-Digital Systems group at Microsoft Research in Cambridge
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● Marc HassenzahlProfessor for "Experience and Interaction" at the Folkwang University of Arts in Essen
Mid September
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Upcoming CoursesJuly
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Tallinn Summer School course:25th-31st July 2014
idlab.tlu.ee/rmhci
Research methods in HCI
Topics covered: ● UX evaluation methods● Ethics, questionnaires and survey design ● Ethnographic methods for user research● Narrative based methods ● Experimental design
Target audience: Experienced practitioners
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Tallinn Summer School course:18th-31st July 2014
ixdworks.com
Experimental Interaction Design: from ideas to prototypes
Topics covered: ● Alongside lectures and demos, attendees work in
small groups to design and create new media product prototypes and gain experience in a number of interaction design principles, methods, tools and environments.
Target audience: All people interested in interaction design, no specific background required
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November 13 (workshops) & 14 (main event)
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International name card day on June 7th in Tallinn
Volunteers needed!
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Would you like to volunteer?
Join us promoting HCI in Estonia
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