4/23/2015itc services & projects1 infrastructure and eservices support at itc to support kfupm...
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04/21/23 ITC Services & Projects 1
Infrastructure and eServices Support at ITCTo Support KFUPM Strategic Plan
Dr. Mamdouh S. Najjar, SupervisorInformation & Communication Technologies
04/21/23 ITC Services & Projects 2
Our Goal: Services & Infrastructure Support
We support base or foundation (hidden) systems essential for enabling productivity, by providing services, infrastructure, and facilities that support day to day activity.
04/21/23 ITC Services & Projects 3
The KFUPM Mission:
The Mission: KFUPM is an institution of higher learning committed to:
a. Preparing professionals empowered with the knowledge, skills, values and confidence to take a leadership role in the development of the Kingdom in the fields of science, engineering, environmental design and business.
b. Producing research that contributes to the knowledge and sustainable development of the Kingdom and region by providing innovative solutions to identified economic and technical problems and opportunities.
c. Providing a stimulating campus environment for the welfare of its students, faculty and staff, and offering outstanding professional services and out-reach programs to the society at large.
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The Mission (a): and how we support it
The Mission: KFUPM is an institution of higher learning committed to:
KFUPM a: Preparing professionals empowered with the knowledge, skills, values and confidence to take a leadership role in the development of the Kingdom in the fields of science, engineering, environmental design and business.
ITC a: ITC is committed to providing state-of-art technology to empower a mobile workforce by supporting all ends of IT activity from desktops/laptops (hardware and applications) to a wireless campus of the future.
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The Mission (b): and how we support it
The Mission: KFUPM is an institution of higher learning committed to:
KFUPM b. Producing research that contributes to the knowledge and sustainable development of the Kingdom and region by providing innovative solutions to identified economic and technical problems and opportunities.
ITC b. To support research ITC is committed to providing and supporting a high performance computing environment via servers, clusters, workstations, enhance NAS (network access storage) and SAN (storage area network) bandwidth to 10s of TeraBytes.
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The Mission (c): and how we support it
The Mission: KFUPM is an institution of higher learning committed to:
KFUPM c. Providing a stimulating campus environment for the welfare of its students, faculty and staff, and offering outstanding professional services and out-reach programs to the society at large.
ITC c. To support enhance Internet bandwidth, provide WiFi and WiMax (wireless) connectivity that includes open areas, provide efficient utilization of resources, and enhance its gigabit backbone infrastructure.
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So what is involved
Resources (Including People, raising competency, arranging training)
Hardware (Servers, Work-Stations, Memory Upgrades, Clusters, High Performance Stations, etc)
Software (Programs, Applications, Configuration, Deployment, and Support)
Connectivity (Networking, Switches, Cables, Routers, etc) Services and Support
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How We Align
Our planned and ongoing projects include: WiFi for indoors, WiFi/WiMax for outdoors, ADSL for
homes (can also be made wireless) LapTop distribution and support Training and Competency building of our staff Network Connectivity to all Student Dorms and
Academic Buildings Consolidation of Servers Procurement of High performance machines for
applications and research Xxxxxx
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Notes about our infrastructure
WiFi for indoors, WiFi/WiMax for outdoors, ADSL for homes (can also be made wireless)
LapTop distribution and support Training and Competency building of our staff KFUPM on the web and Faculty Information
System Storage and Backup services xxxx xxxx
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Snapshot of KFUPM eServices
IP-TV WWW, Email Video conferencing Online journals access Student Information System, Registration Web Courses Smart Classrooms Active Directory, LDAP
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ITC Projects – And Other Activities
Enterprise Database Implementation (for ERP) Document Management System (DMS) Implementation Community College Support Server Consolidation Online Help Desk, Change Management & IT Assets Management Network & Systems Management KFUPM Portal High Performance Computing (HPC) Awareness for Faculty/Administration Curriculum Delivery Systems Enhancements (Centra) The Raed Project Enterprise Storage & Backup IT Security
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Thank you
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Making IT Happen – Some Interesting Numbers
Academic courses currently managed mainly on WebCT 609
Network nodes added to the university network this year (Total) 665 (5600)
Total Number of Email/Internet accounts 14,000+ (8,500 in 2000)
Number of Simultaneous Internet users at peak time 700
Email messages processed every day this year 39,612 (4,500 in 2000)
Email data processed per day this year 3.4GB (400MB in 2000)
Storage for Backup, SAN (AIX, Linux, W2K, and z/OS), NAS (filer) 3.4 TeraBs, 9 TeraBs
Capacity of backbone 1000 Mbps
PC Labs, Computers for Students in labs & student dorms (S/C ratio) 52, 2600 (3.43)
Hardware and cabling service jobs handled every month 200
Software troubleshooting & installation requests processed monthly 350
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Making IT Happen – Some More Interesting Numbers
WLAN, Number of Buildings, Access Points, Outdoor zones, Data Rate 38, 300+, 3, 54MBpsWLAN, Number of Users Now, Concurrent at one time 300, 30-50
WLAN Scalability: Number of possible simultaneous users on WLAN 6000
WLAN, Number of Users Expected, Concurrent at one time 4000, 500
Switching fabric that supports next generation of Video and Voice applications (Video on demand, audio/video streaming, voice chatting)
256 Gbps
Number of simultaneous RAS users (callback) 240
ADSL: Lines, upstream datarate, downstream datarate, BW 1000, 512K, 1.5M, 4M
Number of Network Nodes in Student Dorms, in Academic Buildings 2250, 5600
Training man days conducted for the university community this year 1200
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Bldg . 3 Bldg . 4 Bldg . 5 Bldg . 6 Bldg . 24Bldg . 23Bldg . 22Bldg . 21Bldg . 20Bldg . 19Bldg . 17Bldg . 16Bldg . 15Bldg . 11Bldg . 10Bldg . 9Bldg . 8Bldg . 7
Bldg . 14
ITC
KFUPM Enterprise Network
Bldg . 1
Bldg . 44
Bldg . 50
Bldg . 14
ITCSD Lab
Bldg . 48
Bldg 152
Press
Clinic
Tel . Exch
ELC
Bldg . 28
Schools
Bldg . 26
Bldg . 31
Tel . Exch
Bldg 53
Bldg 54
Bldg 34
Student Dorms Network Center
ERL
Internet(KACST)
Bldg . 802
Bldg . 803
Bldg . 804 Bldg . 902
Bldg . 901
Bldg . 816
Bldg . 815
Bldg .814
Bldg . 813
Bldg . 812
Bldg . 811
Bldg . 810
Bldg . 809
Bldg . 808
Bldg . 807
Bldg . 806
Bldg . 805 Bldg 903Bldg . 801
Student Housing ( Bldg 801 - 816, Bldg 901 - 903 )Approved By :
Drawn By :
Revision No . :
Syed AsadullahNisar Ahmed
Mr . Asif Sayani
KFUPM Enterprise Network
17 Dec 2005
01.21 Gbps (Fibre Optic)
100 Mbps ( Ethernet)12 Mbps (ATM)2 Mbps (HDSL)
1 Gbps (In Future)
ADSL
4X1 Gbps (Fibre Optic)Legends :
Faculty Housing
Wireless Link
DCC Internet(Awalnet)
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Blgd 35
Bldg . 3 Bldg . 4 Bldg . 5 Bldg . 6 Bldg . 24Bldg . 23Bldg . 22Bldg . 21Bldg . 20Bldg . 19Bldg . 17Bldg . 16Bldg . 11Bldg . 10Bldg . 9Bldg . 8Bldg . 7
Bldg . 14
ITC
KFUPM Campus Network(Buildings covered in WLAN Project)
Bldg . 1
Bldg. 29Bldg . 44
Bld
g.
36
Bldg . 50
Bldg . 14
ITC
Bldg . 48
Bldg40
Bldg27
Tel . ExchBldg42
Bldg . 28
Bldg . 26
Bldg . 41
Tel . Exch
Bldg53
Bldg54
Bldg34
Student Dorms Network Center
ERL
Internet
STM 1
Scalable to 155 Mbps
Currently 12 Mbps
DATE :
LATEST REV.
SCALE
JOB NO.
REVISIONS
NO. DATE DESCRIPTION
DRAWNCHECKED
TITLE
KFUPM Campus Network ) Buildings to be covered in
WLAN Project(
NONE
J010130 Mar , 2005
01 30/03/05 KFUPM WLAN
FIL
E N
AM
E: K
FU
PM
_WLA
N_
Bui
ldin
gs
Zainulabadin Khurrum
Legends :
1 Gbps ) Fibre Optic(
100 Mbps ) Fast Ethernet(12 Mbps ) ATM(2 Mbps ) HDSL(
1 Gbps ) In Future(ADSL
Asadullah
4X1 Gbps ) Fibre Optic(
Bldg . 2
Bldg . 58Bldg . 57 Bldg . 59
30 Mar , 2005
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Future with Wireless -- WiMAX
Planned extension with WiMAX Objective is to cover the entire campus, and add life to
our quadrangle (in addition to mobility, flexibility) Will be integrated with current WiFi infrastructure
Laptops and the wireless network (WiFi and WiMAX) will help improve academic programs Faculty has enhanced support for eLearning
technologies inside classrooms and everywhere Effective teaching methods and learning experiences
Ongoing University Laptop Program
December January February March April May July June AugustNovember
Notebook Deployment Schedule
Frame Agreement Signed
Faculty (PhD) Laptops Deployed
ICDL Students (1) Notebooks
Deployed
Faculty (incl. Insts & Lecs.)
Laptops Deployed
ICDL Students (2) Notebooks Deployed
All Faculty Covered
October
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What can KFUPM do with all this support?
Plan your teaching/learning and content delivery as if you are already in the campus of the future:
Request for training and learning (monitor the projects at ITC) Try remote desktop from home, laptop (it is addictive) Keep the LapTop in its place (on the lap, not on the table) Use the Wireless Network intensively (try it in the KFUPM Library)
Read/Send eMail with PDAs Try VOIP using Smart Phones Use it for Intranet Services and Internet Access
Library (just updated) Registration System etc.,
Update your profile on the web (at least start with your pic)
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RAS Utilization
Avg: 84 connections (35.0%)
Max: 174 connections (72.5%)
Current: 68 connections (28.3.5%)
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Internet Bandwidth usage statistics (Campus)
Internet Bandwidth Usage Statistics (KFUPM-KACST)
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Internet Bandwidth Usage Statistics (ADSL)