6 advanced paid search strategies used by the internet retailer top 500

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ClearSaleing TM Confidential September 6, 2007 The ClearSaleing TM Webinar Series 6 Advanced Paid Search Strategies Used by the Internet Retailer Top 500 Presented by Adam Goldberg a former Google Insider and Co-Founder of ClearSaleing TM

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The following presentation outlines 6 strategies that leading online marketers follow concerning paid search. To view a video of the presentation, please visit: http://www.clearsaleing.com/blog/archives/2007/09/30/webinar-video-6-advanced-paid-search-strategies-used-by-internet-retailer-top-500/

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Page 1: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

September 6, 2007

The ClearSaleingTM Webinar Series

6 Advanced Paid Search Strategies Used by the Internet Retailer Top 500

Presented by Adam Goldberg aformer Google Insider and Co-Founder of ClearSaleingTM

Page 2: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

The 6 advanced strategies

1. Use profit as your guiding metric

2. Look at the cumulative effect of your advertising

3. Connect your offline sales to your online advertising

4. Build a data warehouse

5. Use search queries as a basis for new keywords and negatives

6. Implement an alert system

Page 3: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Strategy #1

Use profit as your guiding metric

Page 4: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

PPC metrics are flawed

» Revenue can increase…Profit can decrease

» Conversion Rate can increase…Profit can decrease

» CPA or Cost Per Conversion can decrease…Profit can decrease

» Sales can increase…Profit can decrease

» ROAS can increase…Profit can decrease

Page 5: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

PPC metrics are flawed

Plasma TV

Cost per conversion:

$375

LCD TV

Cost per conversion:

$450

Sale Price: $1,000 Sale Price: $3,000 Sale Price: $3,000

Product: PN 2387

Profit Margin: 13%

Profit ($95)

Product: PDP 4250

Profit Margin: 18%

Profit $165

Product: LG 37LP1

Profit Margin: 24%

Profit $270

Flat screen TV

Cost per conversion:

$225

Page 6: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Strategy #2

Look at the cumulativeLook at the cumulative

effect of your advertisingeffect of your advertising

Page 7: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Not as valuable as you think

Page 8: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Never underestimate the value of air conditioning

Should I close the doors to save on my electric bill?

Page 9: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

November 15, 2006Most common Purchase PathsTM

Average # of clicks to sale: 2.75

Path

Purchase PathTM 1 AdWords (Toaster Oven) > AdWords (GE toaster) > AdWords (TEM500) > Sale

Purchase PathTM 2 Nextag (PDP-HD50) > AdWords (company name) > Sale

Purchase PathTM 3 AdWords (modern lamp) > AdWords (modern floor lamp) >AdWords (ingo mauer) > AdWords (im-hotachille) > AdWords (company name) >Sale

Purchase PathTM 4 Nextag (plasma TV) > Nextag (Pioneer plasma) > Nextag (PDP-HD50) > Sale

Page 10: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

How can I use the Purchase PathTM?

AdWords (Toaster Oven) > AdWords (GE toaster) > (TEM500) > $90 Sale

ROI Type First Last Even

Credit Allocation $90 Toaster oven $90 TEM500 $30 Toaster Oven

$30 GE Toaster

$30 TEM500

Page 11: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Strategy #3

Connect your offline sales to

your online advertising

Page 12: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Offline sales tracking

1. Assign an ID to each keyword

2. Dynamically insert keyword ID on your website

3. Have sales person capture keyword ID along with other contact information

4. Run a sales report that shows sales with keyword ID’s

5. Determine if those keywords are profitable

Keyword = flat screen = ID 3378

Page 13: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Strategy #4

Build a data warehouse

Page 14: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

All sales are not created equal

5 Sales (CPA = $123)

TV cable = $30 (Margin = 25%)

TV stand = $199 (Margin = 15%)

Plasma TV = $3999 (Margin = 8%)

Flat Screen TV = $299 (Margin = 32%)

Gift card = $25 (Margin = 27%)

Page 15: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Mine your data

Page 16: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Use the data you mine

And/Or

Page 17: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Strategy #5

Use search queries as a basis for

new keywords and negatives

Page 18: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

What’s the ideal recommendation tool?

Ideal =

Sorry, this does not exist…but

a recommendation tool that can accurately tell you the ROI on a new keyword prior to adding it to your campaign

Page 19: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Use the information available to you

» Search query = 50 inch flat screen TV

» Keyword = flat screen

» Keyword match type = broad

» Conversion = $4,700 sale

» New keyword = 50 inch flat screen TV

» New keyword match type = exact

» Advantages = Know it works, cheaper CPC, higher QSR, more targeted

Page 20: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Continued…negatives

» Search query = flat screen computer monitor

» Keyword = flat screen

» Keyword match type = broad

» Conversion = $0

» Negative keyword = computer and monitor

» Advantages = target right audience, don’t waste ad dollars

Page 21: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Strategy #6

Implement an alert system

Page 22: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Why use alerts?

» Impossible to keep your eye on 10,000’s of keywords

» Saves time by allowing you to focus

» Insurance against human error

» Ability to automate responses to alerts

Page 23: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Types of Alerts

» Compare date range A to date range B and alert me if…– Sales

– Profit

– Traffic

» Alert me when a metric increases by X or decreases by Y– Ad Spend

– Conversion rate

– CTR

– Ad position

* Make sure you are being alerted only when data is statistically sound

Page 24: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

How to set up alerts

» Directly from the ad sources in some cases (Google, Yahoo, etc)

» Make use of the API

» Build internal tools

» Buy an off the shelf product

Page 25: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Bonus Strategy

Methodology used by sophisticated

advertisers to earn the maximum profit

Page 26: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

5-Step methodology for increasing profit

Ad Spend

Profits

20K

40K

Identify Ad Waste Eliminate Waste Buy Maximum Clicks Add Ad Sources

TimeOptimize Business

Page 27: 6 Advanced Paid Search Strategies used by the Internet Retailer Top 500

ClearSaleingTM Confidential

Adam S. Goldberg

[email protected]

1.800.592.0463

Blog: www.clearsaleing.com/blog

TM