60p. · 2014. 3. 30. · document resume. ed 434 284 cg 029 445. title managed care: a primer on...
TRANSCRIPT
DOCUMENT RESUME
ED 434 284 CG 029 445
TITLE Managed Care: A Primer on Issues and Legislation.INSTITUTION American Counseling Association, Office of Public Policy and
Information, Alexandria, VA.PUB DATE 1997-09-00NOTE 60p.
AVAILABLE FROM American Counseling Association, Office of Public Policy andInformation, 5999 Stevenson Ave., Alexandria, VA 22304-3300.Tel: 800-347-6647 ext. 222 (Toll Free).
PUB TYPE Guides Non-Classroom (055) Reference MaterialsGeneral (130)
EDRS PRICE MF01/PC03 Plus Postage.DESCRIPTORS Costs; Counselor Role; *Federal Legislation; Federal
Regulation; *Health Insurance; *Health MaintenanceOrganizations; *Health Services; *State Legislation; StateRegulation
IDENTIFIERS Employee Retirement Income Security Act; *ProposedLegislation
ABSTRACTThis report is designed to familiarize American Counseling
Association members with the concepts and terminology of managed care, andthe various options for regulating managed care to safeguard the interestsand rights of professional counselors and their clients. Topics covered inthis report include controlling costs, private sector oversight, growingfederal interest in regulation of managed care, and coalition efforts.Summaries of New York's Managed Care Law and the Patient Access toResponsible Care Act (PACRA) of 1997 are provided. A glossary of managed careterms and information on the Employee Retirement and Income Security Act andthe Mental Health Bill of Rights are also provided. A sample letter insupport of PACRA and a copy of Bill S.644 proposed to amend PACRA areincluded. (MKA)
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Reproductions supplied by EDRS are the best that can be madefrom the original document.
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Office of Public Policy and InformationAmerican Counseling AssociationSeptember 1997
04BEST COPY AVALABLE
U.S. DEPARTMENT OF EDUCATIONOffice of Educational Research and Improvement
EDUCATIONAL RESOURCES INFORMATIONCENTER (ERIC)
O This document has been reproduced asreceived from the person or organizationoriginating it
0 Minor changes have been made to improvereproduction quality.
Points of view or opinions stated in this docu-ment do not necessarily represent officialOEM position or policy.
"PERMISSION TO REPRODUCE THISMATERIAL HAS BEEN GRANTED BY
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TO THE EDUCATIONAL RESOURCESINFORMATION CENTER (ERIC)."
INTRODUCTION
Today, health care in the United States means managed care. Gone are thedays of traditional indemnity insurance, where insurers paid the bills and lefttreatment decisions to individual health care providers and hospitals. Undercontinual pressure from employers to keep costs down, insurers have nowgotten into the business of both assuming financial risk involved incontracting for employees' needed health care services and overseeing andorchestrating the services actually provided. This sea change is beingmatched by efforts in federal and state legislatures and by the private sectorto ensure that managed care does not result in poor quality care.
This report is designed to familiarize ACA members with the concepts andterminology of managed care, and the various options for regulating managedcare to safeguard the interests and rights of professional counselors and theirclients.
As this report will be updated in the future, we encourage your feedback.Please contact us at (800) 347-6647 x234 to share your thoughts,comments, or other information.
Office of Public Policy and InformationAmerican Counseling Association
5999 Stevenson AvenueAlexandria, VA 22304
(800) 347-6647fax (800) 473-2329
Braden Goetz, Director (x216)Scott Barstow, Assistant Director (x234)Patty Farrell, Legislative Assistant (x241)
e-mail: [email protected]: [email protected]: [email protected]
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Table of Contents
Glossary of managed care termsControlling CostsPrivate Sector OversightRegulation of Managed Care -- State and Federal Legislation
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Summary of New York's Managed Care Law (S. 7553) 7-8The ERISA Wall 9Federal Interest in Regulation Growing 10
Summary of the Patient Access to Responsible Care Act of 1997 11
Coalition efforts 12Mental Health Bill of Rights 13-14Sample letter in support of PARCA 15
Managed Care Takes Over
In a report released July 24th, 1997, the U.S. General Accounting Office (GAO) calculated that 70.5percent of Americans under the age of 65 had private health insurance coverage. Of that population, it is
estimated that roughly 4 out of 5 are covered by a managed care organization (MCO). By the year 2000,some experts predict that fewer than one in 10 employees will be covered by a traditional fee-for-service
indemnity plan.
Managed care is coming to dominate the public health care sector, as well. Under the Balanced BudgetAct of 1997, lawmakers made significant changes in both the Medicare and Medicaid programs in orderto speed up the enrollment of beneficiaries in managed care organizations. The proliferation of managedcare coverage in public sector health care programs will have a significant impact on the delivery ofmental health services. Private sector MCO's typically provide care for people with mild to moderateaffective disorders, while the public sector provides care primarily for those with long-term and severemental and emotional disorders.
Managed care can create increased opportunities for professional counselors and other non physicianproviders, and in greater access and in better patient care; it can also result in providers getting shutout of health plans and in reduced access to care. Professional counselors must be familiar withmanaged care, and should become actively involved in state, federal, and private sector initiatives toensure that managed care works for both consumers and providers.
Managed care enrollment has been growing so rapidly because of its impact on health care costs. Arecent study commissioned by the American Association of Health Plans, a managed care trade organi-zation, estimated that between 1990 and 1996 managed care saved private employers over $80 billion inhealth care costs. Since mental health care costs have risen faster than general medical costs, the trendtoward managed care in this sector has also been pronounced. As of 1996, an estimated 124 millionAmericans with private health insurance received their mental health and substance abuse servicesthrough a managed behavioral healthcare plan.
While there is some debate as to whether managed care savings are a one-time phenomenon lasting onlyfor the first year or so of implementation, or are more permanent, there is general agreement that man-aged care does reduce costs. The question increasingly being asked by the public and by policymakersat the state and federal level is how those cost savings are achieved: is it through increased efficiencyand quality of care, or is it through inappropriate denial of coverage and decreased payment levels?
Before discussing this issue in more detail, a definition of terms is in order. Although when someonehears the term "managed care organization" they typically envision a health maintenance organization,or "HMO", there are in fact many different kinds of managed care organizations. In fact, many considerthe very term "managed care organization" to be outdated. In any case, what we usually think of as amanaged care organization can take one of many forms. The short glossary on page three helps clarifysome of the different varieties of managed care organizations, and common terms used in describingmanaged care plans.
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A GLOSSARY OF MANAGED CARE TERMS
Managed Care Organization (MCO), Health Maintenance Organization (HMO) a health care planwhich delivers certain health care services to a group of individuals on a prepaid basis.
Carve-Out an arrangement wherein a portion of a health benefit package is administered orprovided by a subcontracting organization separate from the managed care organization respon-sible for the benefit package as a whole. Most carve-outs pertain to mental health and substanceabuse benefits, which are provided by a managed behavioral healthcare organization.
Staff-model HMO a health maintenance organization in which all health care providers aresalaried employees of the organization, and the facilities and clinics in which enrollees receiveservices are owned by the organization. Patients generally may receive services only from thesehealth care providers.
Group-model HMO an HMO made up of one or more physician group practices that are notowned by the HMO, but that instead operate as independent partnerships or corporations. TheHMO pays the group a negotiated rate, and each group in turn is responsible for paying its healthcare providers and other staff and for paying for hospital care or care from outside specialists.
Preferred Provider Organization (PPO) uses a specific, select group of health care providers whoagree to follow certain practice guidelines and accept specified payment levels for services. Enroll-ees are usually able to obtain services from PPO providers at lower cost than from non-networkproviders.
Managed Behavioral Healthcare Organization (MBHO) contracts with a larger entity, typicallyanother managed care organization, for the provision of mental health and substance abuse ser-vices to plan enrollees. This arrangement, wherein a portion of the benefit package is adminis-tered by a separate subcontracting organization, is known as a "carve out".
Provider Sponsored Organization IPSO) an organization established by a group of health careproviders who join together to set up their own network of service-delivery personnel and facilities.
Management Services Organization (MSO) a company which contracts with health careprovider groups for handling their business needs, including billing, collecting fees, and the like.
Network the collection of physicians, health care providers, clinics, hospitals, and other facilitiesand personnel that a managed care plan has selected to provide services to its enrollees.
Point Of Service option (POS) a type of managed care plan coverage under which an enrollee isallowed to see providers outside of the managed care plan's network, usually at a slightly highercopayment or deductible cost.
Capitation a method of paying for health care services on a per-person (or "per covered life")basis rather than on a per-procedure basis (as in traditional indemnity insurance). Under this formof payment, a managed care plan pays a health care provider a fixed amount of money for everyplan enrollee he or she sees, regardless of how much or how little care the member receives.
Termination without Cause many managed care plan provider contracts allow the plan to termi-nate the provider's contract "without cause," thus allowing the managed care plan to unilaterallyend the contract without providing an explanation or access to an appeals procedure.
Incentive clause a provision in a managed care plan employee contract which links compensa-tion to denial or limiting of services provided to plan enrollees.
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In any of its forms, a managed care organization is an entity which provides a specific set of benefits fora pre-determined amount of money, accepting the financial risk associated with being responsible forproviding care. Managed care organizations exercise a degree of control over how services are providedand how providers are paid which traditional indemnity plans do not. Consequently, MCO's see them-selvesand their providersas responsible for the entire enrollee population, and thus obligated toensure that limited resources are distributed equitably. This perspective often conflicts with the tradi-tional caregiver-patient dyad, in which the individual patient is of paramount importance.
Managed care plans' control over service delivery manifests itself in many different ways. One is thatMCOs typically exhibit a high degree of "vertical integration". In fact, many analysts prefer to use theterm "integrated systems of care" instead of "managed care". When fee-for-service health care ruled theland, a hospital, independent health service provider, and health clinic would each operate largely inde-pendently. Each would see a patient, and then bill the patient's health insurance for the care provided.Today that same hospital, health clinic, and a number of health providers may be under contract with (ifnot "owned" by) a managed care firm. Thus, an individual enrollee receives careor payment forcarefrom the same organization, regardless of whether that care is provided in a therapist's office, anoutpatient clinic or day treatment facility, or a hospital.
Controlling Costs
Managed care plans control costs in a number of ways:
limiting who gets on provider pools and networksIn general, the fewer providers a managedcare plan has on staff, the fewer health care services it is likely to have to pay for. The influenceof this practice can be subtle. A health plan could choose to sign up fewer specialists, whoprovide higher-cost services more frequently, or could choose to sign up fewer providers in low-income neighborhoods, whose residents may need more health care services.
limiting access to network providersEven though a managed care plan signs you up as ahealth care provider, it may simply decide not to refer any of its enrollees to you. Most managedcare plans require enrollees to obtain care by first going through a primary care provider (PCP),often a family or general practitioner, who acts as a gatekeeper to any specialty care needed.
negotiating lower reimbursement rates with hospitals, clinics, providers, and providergroupsThis is a common occurrence. Managed care plans are frequently able to convincehealth care providers to accept lower payment rates in return for access to a large pool of pa-tients. In New York, a class action lawsuit has been filed against nine managed care firms,alleging price fixing in their payments for mental health services.
limiting providers' use of servicesThis is the most visible, and most complained about,aspect of managed care. Almost all managed care plans conduct utilization review ("UR") ofproviders' claims and activities, essentially employing someone to look over the practitioner'sshoulder. Unfortunately, utilization reviewers are frequently not as highly trained as the healthcare providers administering the health care services in question, and as a rule tend to look athealth care services with a skeptical eye. In fact, managed care plans have been known to paytheir utilization reviewers based on the quantity of health care services they deny. One of themore frustrating managed care practices is the retrospective denial of coverage for needed ser-viceseven including emergency room services(!)following which the patient may be stuckwith the bill.
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This control over expenditures is causing increasing concern among many health care providers andpatients. Although studies have not conclusively shown that managed care results in poorer quality care,horror stories regarding inappropriate denials of care by managed care companies abound. Patients havebeen forced to wait for months to see a specialist, and in many cases have been denied coverage forneeded treatments. In some cases, such denials are claimed to have led to the death of the patient.Individuals needing mental health treatment may find that their managed care plan will only pay foreight outpatient therapy sessions for their diagnosis, forcing them to either begin paying out-of-pocket orforcing the provider to enter into a negotiations with the plan's utilization reviewer. Utilization review-ers frequently request copies of the therapist's notes regarding a patient before approving payment.
Managed care's dominance has dramatically reduced the degree of control health care providers haveover patient treatment. The traditional provider-patient relationship has been replaced with a newconfiguration: provider-patient-payer. There are now essentially three people in the room, and one ofthem holds the purse strings.
Private Sector Oversight
Although they are usually pleased with managed care's ability to hold down costs, employers havestarted paying more attention to what they are getting for their coverage dollar. In response, organiza-tions have emerged to help gauge HMO's quality. Many people are familiar with JCAHO, the JointCommission on Accrediation of Healthcare Organizations, a non-profit organization whose mission is toimprove the quality of health care services. Over the years, JCAHO accreditation became the primaryquality of care yardstick for hospitals and institutions, and was recognized by the Medicare and Medic-aid programs as evidence of an acceptable level of care quality.
Similar accreditation and quality measurement efforts have developed in regard to managed care plans,involving a number of organizations. The most influential of these is the National Committee for Qual-ity Assurance (NCQA), non-profit organization which accredits managed care organizations and reportson their quality of care. More than 75% of all Americans covered by HMOs are in HMOs that havebeen reviewed by NCQA; many employers require NCQA accredition of the managed care plans withwhich they contract. NCQA's 1997 standards for accreditation of managed behavioral healthcareorganizations (MBHOs) include requirements for quality management and improvement programs,utilization management, credentialing and recredentialing of practitioners, members' rights and responsi-bilities, preventive health services, and use and maintenance of medical records.
In addition to accrediting managed care plans, NCQA has developed the Health Plan/Employer Data andInformation Set ( HEDIS, pronounced "HEE-dis"), a standardized performance measurement data set tomeasure health plan quality. Many states and employers require managed care plans to report HEDISdata to enable them to gauge plans' quality and performance, and the Health Care Financing Administra-tion (HCFA) also requires all Medicare managed care plans to report such data. It is worth mentioningthat one of the pieces of information regarding an MCO called for by the most recent version of HEDISin use, HEDIS 3.0, is the number of mental health professionals it has on staff. ACA was able to con-vince NCQA that mental health counselors should be explicitly included in the definition of 'mentalhealth professionals'.
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Other organizations monitoring managed care plan service quality include JCAHO, which began accred-
iting managed care organizations in 1989. The American Accreditation Health Care Commission(formerly known as the Utilization Review Accreditation Commission, or URAC) accredits utilizationreview organizations, and is developing standards for measuring the performance of provider networks.
Although a help, private-sector accreditation of managed care plans has not eliminated "bad" managedcare plan practices, nor should it be expected to. A managed care version of the Better Business Bureaucan help smart consumers in purchasing quality health care. However, just as state and federal laws helpmaintain order and prevent abusive business practices in other areas of the economy, they are needed todo the same for the health insurance industry, including managed care.
Regulation of Managed Care State and Federal Legislation
Managed care plans are principally regulated by states, which under the McCarran-Ferguson Act of1945 are given authority to regulate the business of insurance. All states regulate HMOs to some extent,either through their insurance department or through other agencies, such as health departments. Asdiscussed below, however, there are important limitations on states' authority to regulate health insur-ance. Despite this fact, states remain where the action is on managed care regulation.
Concerns about managed care's impact on patients' access to care, on the quality of that care, and on the
provider-patient relationship have helped spur this action. According to a report by the organizationFamilies USA, during 1996 managed care legislation and regulations were passed or issued in 40 states.More such laws were enacted in 1997. Because of the complex nature of health services and the way in
which they are provided, managed care's influence over how services are delivered is omnipresent.States are fighting the general incentive to undertreatand the specific managed care plan practices in
which it manifests itselfthrough a number of initiatives. As with traditional insurance plans, moststates regulate HMOs' protections against insolvency, consumer greivance systems, and marketingactivities, and require that they cover a basic set of benefits. Types of laws designed specifically toprotect consumer and providers from certain managed care plan practices include the following.
Access to providerssome states require health plans to offer point-of-service coverage options,thus making it possible for consumers to maintain choice of health care practitioner. States may alsorequire health plans to accept on their network or panel any health care practitioner willing to adhereto the plan's contract and practice requirements. These laws are known as "any willing provider"laws. Many states have enacted laws requiring health plans to provide direct access to certain typesof specialists, such as obstetricians and gynecologists, and to ensure that plans cover needed emer-gency room care. Also in this category are laws prohibiting discrimination against providers basedon their type of license or certification.
Plan informationstates are increasingly requiring plans to provide information regarding theirpractices to consumers and providers alike. In 1995 and 1996, 13 states passed laws or implementedregulations requiring health plans to provide information to enrollees and prospective enrolleesregarding their referral, prior authorization, and utilization review policies and requirements. In thesame time period, 12 states took the same step with regard to information about plans' providercompensation arrangements.
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Provision of careMany states have placed restrictions on plans' use of gag-rule provisions in theircontracts with providers. As of March of 1997, seven states had enacted laws requiring plans toallow enrollees, in certain circumstances, for a period of time, to continue seeing providers whosecontracts with the plan had been terminated. A number of states have laws on the books requiringthat plans' utilization review operations adhere to certain standards for timeliness of decisions, andfor development and implementation of standards by appropriate specialists and medical personnel.
The primary example of legislation focused directly on managed care's impact on health care providersis known as "any willing provider" legislation. Under such a law, managed care plans are required tocontract with or employ any provider willing to agree to the managed care plan's terms and conditions.States which have passed "any willing provider" laws include Washington, Idaho, Wyoming, Colorado,Illinois, Indiana, Kentucky, Virginia, and Arkansas. Generally, "any willing provider" laws apply toprofessional counselors if they are licensed or certified by the state. However, many states have passedsuch laws pertaining only to pharmacy services.
Any willing provider laws seem to be becoming less popular among policymakers. They are frequentlynot as effective as billed, as the laws may not apply to all forms of managed care plans, particularlystaff-model HMO's. Those plans to whom the laws do apply often use delaying tactics to stall provid-ers; for example, a plan may admit a practitioner onto their network, but may simply not refer anypatients to the practitioner. Also, questions have been raised as to whether point-of-service plans meet"any willing provider" law requirements, and on whether the federal Employee Retirement IncomeSecurity Act (ERISA) preempts "any willing provider" laws. Insurers and managed care plans arefighting these laws and similar legislative proposals aggressively.
In the same category of provider-oriented legislation are laws establishing certain "due process" protec-tions for health care practitioners. One example is legislation prohibiting managed care plans fromterminating or not renewing a provider's contract unless the plan gives the provider, prior to termination,a written explanation of the reasons for the proposed termination, and gives the provider an opportunityfor a review or hearing regarding the termination. Other such provisions are laws forbidding managedcare plan-provider contracts from including "termination without cause" provisions.
In addition to regulating specific practices of managed care organizations, some states are considering abroader approach. Last year, New York enacted an initiative covering a range of consumer protectionissues (see box on pages 7-8). Earlier this year, the state of Texas enacted a law holding managed careplans liable for negligent decisions when the denial of medically necessary treatment results in harm orinjury to a patient. This law, the first of its kind enacted by a state, is viewed by many advocates as asuitable response to managed care plans' often intense micromanagement of patient care, and the fre-quency with which managed care plan administrators involve themselves in treatment decisions. Man-aged care plan liability legislation was also considered in 1997 by state legislatures in California, Con-necticut, Georgia, Maine, Maryland, New York, Rhode Island, South Carolina, Tennessee, and WestVirginia. A similar bill was passed by the Florida state legislature in 1996, but was vetoed by the gover-nor. Other statesincluding Arkansas, Alabama, Hawaii, Idaho, Illinois, Missouri, New Hampshire,New York, Ohio, South Carolina, Washington, and West Virginiaare considering legislation prohibit-ing plans from including "hold harmless" provisions in their provider contracts.
These and other state laws show the widespread interest among states in making sure that managed careplans provide accessible, high-quality care to the patients they serve.
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SUMMARY OF NEW YORK'S MANAGED CARE LAW (S. 7553)
ACCESS TO CARE
HMOs must have a sufficient number of geographically accessible providers tomeet enrollees' needs, and services provided must be culturally and linguisticallyappropriate;
HMOs must have procedures for providing enrollees with a "standing referral" tospecialists in cases where the enrollee needs ongoing specialty care;
HMOs must permit new enrollees with life-threatening or disabling and degenera-tive conditions to continue seeing their current provider for 90 days, if the pro-vider meets HMO requirements. For a provider disaffiliating with an HMO, theHMO must allow these enrollees (including enrollees in the 2nd or 3rd trimesterof pregnancy, through post-partum care) to continue seeing the provider for upto 90 days;
HMOs must provide out-of-network referrals for patients if the HMO does nothave network providers with appropriate training and experience;
HMOs cannot require prior authorization for emergency services, and may notdeny payment for services needed to stabilize or treat an emergency condition;
UTILIZATION REVIEW
Utilization review (UR) companies, including HMOs conducting UR on enrolleeclaims, must register with state's Commissioner of Insurance, and must providea UR plan to the Commissioner. The plan must describe the process used fordeveloping written clinical review criteria; practice guidelines and standards usedto determine medical necessity; procedures for evaluation of written clinicalreview criteria; and the qualifications and experience of those involved in devel-oping, evaluating, and interpreting UR criteria. Utilization review entities mustdevelop written UR policies and procedures, and make a written description ofthese procedures available to enrollees and providers;
Reviews of adverse coverage determinations made by an UR company/entitymay only be made by a "clinical peer" of the practitioner who provided the ser-vice in question;
UR companies/entities may not compensate employees or contractors using anymethod which would encourage the rendering of adverse coverage decisions;
GRIEVANCE PROCEDURES
HMOs must notify enrollees of the grievance procedure in the member hand-book, and upon any denial of coverage or service referral;
HMOs must allow enrollees to file grievances orally, including through a toll-freephone number open 40 hours a week during normal business hours;
HMOs must resolve grievances within 48 hours if a delay would significantlyharm the enrollee's health, and within 30 days in cases regarding referrals ordeterminations on benefit coverage;
HMO grievance determinations must be in writing, and include detailed reasonsfor the determination and the relevant clinical basis for the determination, infor-mation on how to file an appeal of the determination, and the appeal form;
Personnel responding to an appeal must be qualified to review the appeal andmust not have been involved in the initial determination; at least one of the peerreviewers must be a licensed physician in the same or similar specialty as thepractitioner managing the treatment under review;
PROVIDER PROTECTIONS
HMOs cannot terminate a provider's contract or employment, or refuse to renewa contract solely because a provider advocates on behalf of an enrollee, has fileda complaint against the plan, appealed a plan decision, or provided informationon plan quality to state agencies;
Prior to terminating a provider's contract, HMOs must provide a notice includingthe reasons for the termination and notice of the right to request a hearingor review (this provision does not apply in cases of provider fraud, disciplinaryaction against the provider, or imminent harm to patient care);
HMOS must inform providers of the information maintained to evaluate theprovider's performance, including profiling data and analysis. Plans must takeinto account the health needs of the provider's patients when evaluating theprovider's performance;
Health plans may not adopt contracts or written policies or procedures thatprohibit or restrict providers from disclosing to an enrollee (or prospective en-rollee) information regarding a condition or course of treatment, the availability oftherapies or tests, or the terms of the plan's coverage;
Health plans may not prohibit or restrict a provider from advocating on behalf ofan enrollee for coverage of a particular course of treatment or service;
Health plans may not prohibit or restrict a provider's ability to file a complaint,make a report, or comment to a governmental body regarding the plan's policiesor practices.
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However, states frequently find themselves hamstrung by federal preemption of their general author-
ity to regulate insurance plans, under a law known as "ERISA" the Employee Retirement andIncome Security Act. ERISA divides the the private health insurance universe into two parts: thosebusinesses who purchase health insurance coverage from a health plan, and those businesses whichself-insure, using their own money to pay for health services. These self-insured planswhichprovide coverage to millions of Americansare not subject to state regulation.
The ERISA Wall
ERISA has formed a long-standing barrier to state activity in the health insurance field. Passed byCongress and signed into law in 1974, ERISA was enacted to correct problems of fraud and misman-agement of employee benefit plans, and particularly pension funds. However, while the law placesmany specific requirements on pension programs, it imposes few standards on other benefit plans,including health benefit plans.
States have traditionally held primary responsibility for regulating the insurance industry within theirborders. Although federal laws usually permit states to regulate in areas where federal law is silent,ERISA contains language which virtually prohibits states from enacting laws regulating or affectingemployee health benefit plans. Thus, although a state can pass laws dictating specific practicesamong health insurance companies, it is forbidden from interfering with employers who operate theirown health plans for their employees. As a result of ERISA, more and more employers are choosingto "self-insure"and thus operate their health plans outside of state lawrather than purchasehealth insurance from an insurance company such as Blue Cross/Blue Shield. This broad preemp-tion of state law was intended by lawmakers, although few could have foreseen its long-term effecton U.S. health policy. At the time of its enactment, few states were considering health care reformlegislation, and many expected sweeping federal health care reform legislation to be enacted shortly.
ERISA preemption is affecting a large and growing number of people. According to a report by thefederal General Accounting Office (GAO), of the 114 million Americans with employer-providedhealth coverage in 1993, roughly 40 percent were enrolled in a plan self-funded by their employer.Thus, the health insurance policies and practices applying to this population are outside the jurisdic-tion of state regulation. As the GAO report states, "Although ERISA includes fiduciary standards toprotect employee benefit plan participants and beneficiaries from plan mismanagement and otherrequirements, in other areas no federal requirements comparable with state requirements for healthinsurers exist for self-funded health plans."
ERISA has preempted many different kinds of state laws, including laws requiring reimbursement ofcertain classes of health care providers or requiring coverage of specific benefits. In January of1997, the U.S. District Court for the Eastern District of Arkansas ruled that Arkansas' Patient Protec-tion Act, which required health plans to include any qualified health care service provider willing tomeet the plan's participation terms, is preempted by ERISA, and issued an order permanently enjoin-ing the Act's enforcement. In May, a similar ruling was issued against a Washington state lawrequiring health carriers to make available to subscribers all categories of certified health care pro-viders. Texas' recent law allowing managed care plans to be held liable for inappropriate denials ofcare, mentioned above, is currently being held up in court. Aetna Health Plans of Texas is suing thestate in federal court to block the law, arguing that it is preempted by ERISA. It is unclear whether
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or not the law will ultimately be upheld.
This ongoing barrier to state action places added pressure on Congress to take up the slack. Somewhatsurprisingly, there is currently no movement at the federal level towards lifting ERISA's preemptionprovisions. Instead, consideration is being given to allowing small employers to band together to formmultiple employer welfare arrangements (MEWAs) for the purposes of buying health insurance. Underthis proposal, MEWAs would be exempt from state regulation under ERISA, thus placing even moreAmericans out of the reach of state health insurance laws.
Federal Interest in Regulation Growing
Due to widespread public concern over managed care's impact on quality of care, federal lawmakers arebeginning to follow state legislators down the path of managed care regulation. Federal legislation inthis area would have the added benefit of applying to all health plans, including self-insured plansimmune to state regulation due to ERISA. In 1996, Congress for the first time passed legislation, latersigned into law by the President, to specifically mandate certain managed care plan practices. Under theNewborns' and Mothers' Health Protection Act (enacted as part of Public Law 104-204), all grouphealth plans and individual insurers providing maternity benefits must cover no less than 48 hours ofinpatient hospital care for mothers and their newborns. Inpatient stays for cesarean births must becovered for no less than 96 hours.
That same law included the Mental Health Parity Act, which prohibits health insurance policies fromproviding different lifetime and annual dollar coverage limits for mental health services than are pro-vided for general medical services. Enactment of these laws demonstrates a new-found willingness onthe part of the federal government to dictate private sector health benefit plan practices.
Just as states are considering broad legislative proposals to regulate HMOs, such legislation is beingbrought before Congress. Perhaps the leading proposal before the 105th Congress is the "Patient Accessto Responsible Care Act of 1997" (PARCA). This legislation (H.R. 1415/S. 644), sponsored by Rep.Charles Norwood (R-GA) and Senator Alfonse D'Amato (R-NY), would place a number of require-ments on health plans, including managed care plans (see page 11).
Perhaps most importantly for professional counselors, the legislation includes a provision prohibitinghealth plans from discriminating against a health care practitioner based on that practitioners' particulartype of licensure or certification. Closed-panel HMOs would be required to offer point-of-servicecoverage, and would be required to ensure direct access to specialists as needed by enrollees withchronic conditions or special needs.
The Patient Access to Responsible Care Act ("PARCA") is unique because it includes a broad range ofconsumer and provider protections, and is sponsored by Republican members in the House and Senate.Counselors are encouraged to write or call their Representative and Senators to urge them to cosponsorthe PARCA bills. A sample letter is included in this report on page 15. It is crucial that members ofCongress know that this legislation is supported by their constituents. Other managed care bills havebeen introduced in the 105th Congress, and it is hoped that hearings on managed care issues will be heldlater in the Congress by the committees with jurisdiction over health care issues.
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SUMMARY OF THE PATIENT ACCESS TO RESPONSIBLE CARE ACT OF 1997
(H.R. 1415/S. 644)
ACCESS TO CARE
health plans would be required to maintain asufficient number, mix, and distribution ofhealth professionals and providers to ensureadequate access to care for enrollees;
health plans would be prohibited from requir-ing prior authorization for coverage of emer-gency services to enrollees with symptomsthat reasonably suggest an emergencymedical condition;
health plans must allow enrollees to selecttheir provider from among the plan's partici-pating health professionals, and to changethat selection as appropriate;
if the health plan utilizes a closed panel ofhealth care providers, the plans must offer apoint-of-service option to its enrollees;
health plans must ensure direct access torelevant specialists as needed for the contin-ued care of enrollees with special needs orchronic conditions;
health plans would be required to establishan appeals process for adverse coveragedecisions;
NONDISCRIMINATION/PROVIDER PROTECTIONS
health plans would be prohibited from dis-criminating against an individual on the basisof race, gender, socio-economic status, age,health status, or anticipated need for healthservices;
health plans would be prohibited fromdisciminating in the selection of the mem-bers of its health professional network onthe basis of race, age, gender, health status,or lack of affiliation with, or admitting privi-leges at, a hospital;
health plans would be prohibited from dis-criminating in the selection, reimbursement,or indemnification of a licensed or certifiedhealth professional solely on the basis of theprofessional's license or certification;
(NONDISCRIMINATION/PROVIDER PROTECTIONS CONTINUED)
health plans would be prohibited from inter-fering with a health professional's medicalcommunications with his or her patient;
at least once each year, health plans wouldbe required to provide all health professionalsand providers in its service area with anopportunity to apply to become a participat-ing provider;
health plans would be prohibited from includ-ing in its contracts with participating healthproviders a provision permitting the healthplan to terminate the contract withoutcause;
health plans would be required to providereasonable notice of any decision to termi-nate a health professional, and to provide anopportunity to review and discuss all of theinformation on which the determination isbased;
PLAN INFORMATION
health plans would be required to provideenrollees and prospective enrollees withinformation regarding...
benefits and benefit exclusions;the percentage of premium used for
administration and marketing of theplan, and the percentage expendeddirectly for patient care;
the number, mix, and distribution ofparticipating health professionals;
the ratio of enrollees to participatinghealth professionals;utilization review requirements issuer;financial arrangements and incentivesthat may limit or restrict access toservices;
the percentage of utilization reviewdeterminations that disagree with thejudgement of the treating health profes-sional and the percentage of suchdeterminations that are reversed onappeal.
ii 15
As in state legislatures, proponents of bills in Congress to regulate certain managed care plan practicesare likely to find the going tough. Managed care plans and insurers argue that `micromanagemene oftheir practices will lead to increased costs of operation, and will make health insurance less affordable tobusinesses and individuals. Not surprisingly, business groups have also typically opposed managed careregulation bills. Both insurers and business wield considerable influence on Capitol Hill, using a largecorps of lobbyists and generous political campaign contributions. According to the watchdog organiza-tion Common Cause, in the first six months of 1997 the insurance industry contributed $1.67 milliondollars in 'soft' money political contributions to the Republican Party, which currently controls Con-gress. Since 1987, the National Association of Business PACs has made similar contributions totaling$174 million. Neither of these dollar totals account for direct contributions made by these groups to thecampaign committees of individual members of Congress. However, groups supporting initiativesaimed at regulating managed care plan practices enjoy broad public support, and include some organiza-tions with deep pockets of their own, such as the American Medical Association.
Coalition Efforts
Although managed care plans and the insurance and business sectors are powerful, managed care regula-tion legislation can be enacted over their opposition. Typically, coalitions in support of managed careregulation legislation are comprised of health care consumer and health care provider groups. Some ofthe more well-known such groups are listed below, along with the acronyms of the correspondingnational organizations.
ACA is currently involved in three different coalitions working specifically on managed care issues: acoalition supporting the Patient Access to Responsible Care Act; a group of mental health professionalorganizations which has drafted a set of principles for the provision of mental health and substanceabuse treatment services within managed care organizations, released in February of this year (see pages14-15); and a group of non-physician health practitioner organizations which have joined together towork with the National Committee on Quality Assurance on non-physician provider issues.
National Consumer groups Phone number web address e-mail
Citizen Action 202 775-1580 www.citizenaction.orgU.S. Public Interest Research Group 202 546-9707 www.pirg.org/pirg [email protected] Mental Health Association 703 684-7722 www.nmha.org [email protected]
National Alliance for the Mentally Ill 800 950-6264 www.nami.org [email protected]
A number of other state consumer organizations exist, under a variety of names. These can often befound by checking the phone book under "Consumer", trying one of the groups above, and/or asking thepeople you talk to for the names of other consumer organizations working on healthcare or managedcare issues.
National Provider groups Phone number web address e-mailNational Association of Social Workers 202 408-8600 www.naswdc.org [email protected] Chiropractic Association 703 276-8800 www.amerchiro.org [email protected] Physical Therapy Association 703 684-2782 www.apta.org [email protected] Nurses Association 800 274-4262 www.ana.org [email protected] Medical Association 312 464-5000 www.ama-assn.org [email protected] Psychological Association 202 336-5500 www.apa.org [email protected] Psychiatric Association 202 682-6060 www.psych.org
12 16
MENTAL HEALTH BILL OF RIGHTS PROJECT
A Joint Initiative of Mental Health Professional Organizations
Principles for the Provision ofMental Health and Substance Abuse Treatment Services
A BILL OF RIGHTS
Our commitment is to provide quality mental health and substance abuse services to all individuals without regardto race, color, religion, national origin, gender, age, sexual orientation, or disabilities.
Right to Know
Benefits
Individuals have the right to be provided informationfrom the purchasing entity (such as employer or union orpublic purchaser) and the insurance/third party payerdescribing the nature and extent of their mental healthand substance abuse treatment benefits. This informationshould include details on procedures to obtain access toservices, on utilization management procedures, and onappeal rights. The information should be presentedclearly in writing with language that the individual canunderstand.
Professional Expertise
Individuals have the right to receive full informationfrom the potential treating professional about thatpro-fessional's knowledge, skills, preparation, experience,and credentials. Individuals have the right to be informedabout the options available for treatment interventionsand the effectiveness of the recommended treatment.
Contractual Limitations
Individuals have the right to be informed by the treatingprofessional of any arrangements, restrictions, and/orcovenants established between third party payer and thetreating professional that could interfere with or influencetreatment recommendations. Individuals have the right tobe informed of the nature of information that may bedisclosed for the purposes of paying benefits.
Appeals and Grievances
Individuals have the right to receive information aboutthe methods they can use to submit complaints or griev-ances regarding provision of care by the treating
1 "( 13
(Appeals and Grievances, continued)professional to that profession's regulatory board and tothe professional association.
Individuals have the right to be provided informationabout the procedures they can use to appeal benefitutilization decisions to the third party payer systems, tothe employer or purchasing entity, and to external regula-tory entities.
Confidentiality
Individuals have the right to be guaranteed the protectionof the confidentiality of their relationship with theirmental health and substance abuse professional, exceptwhen laws or ethics dictate otherwise. Any disclosure toanother party will be time limited and made with the fullwritten, informed consent of the individuals.
Individuals shall not be required to disclose confidential,privileged or other information other than: diagnosis,prognosis, type of treatment, time and length of treat-ment, and cost.
Entities receiving information for the purposes ofbenefits determination, public agencies receiving infor-mation for health care planning, or any other organizationwith legitimate right to information will maintain clinicalinformation in confidence with the same rigor and besubject to the same penalties for violation as is the directprovider of care.
Information technology will be used for transmission,storage, or data management only with methodologiesthat remove individual identifying information and assurethe protection of the individual's privacy. Informationshould not be transferred, sold or otherwise utilized.
Choice
Individuals have the right to choose any duly licensed/certified professional for mental health andsubstance abuse services. Individuals have the right to
receive full information regarding the education andtraining of professionals, treatment options (includingrisks and benefits), and cost implications to make aninformed choice regarding the selection of care deemedappropriate by individual and professional.
Determination of Treatment
Recommendations regarding mental health and substanceabuse treatment shall be made only by a dulylicensed/certified professional in conjunction with the
individual and his or her family as appropriate.Treatment decisions should not be made by third partypayers. The individual has the right to make finaldecisions regarding treatment.
Parity
Individuals have the right to receive benefits for mentalhealth and substance abuse treatment on the same basis asthey do for any other illnesses, with the same provisions,co-payments, lifetime benefits, and catastrophic coveragein both insurance and self-funded/self-insured healthplans.
Discrimination
Individuals who use mental health and substance abusebenefits shall not be penalized when seeking other healthinsurance or disability, life or any other insurance benefit.
Benefit Usage
The individual is entitled to the entire scope of thebenefits within the benefit plan that will address his orher clinical needs.
Benefit Design
Whenever both federal and state law and/or regulationsare applicable, the professional and all payers shall usewhichever affords the individual the greatest level ofprotection and access.
Treatment Review
To assure that treatment review processes are fair andvalid, individuals have the right to be guaranteed that anyreview of their mental health and substance abuse treat-ment shall involve a professional having the training,credentials and licensure required to provide the treat-ment in the jurisdiction in which it will be provided. Thereviewer should have no financial interest in the decisionand is subject to the section on confidentiality.
Accountability
Treating professionals may be held accountable andliable to individuals for any injury caused by grossincompetence or negligence on the part of the profes-
sional. The treating professional has the obligationto advocate for and document necessity of care and toadvise the individual of options if payment authorizationis denied.
Payers and other third parties may be held accountableand liable to individuals for any injury caused by grossincompetence or negligence or by their clinically unjusti-fied decisions.
Participating Groups:
American Association for Marriage and Family Therapy(membership: 25,000)
American Counseling Association (membership: 56,000)American Family Therapy Academy (membership: (1,000)American Nurses Association (membership: 180,000)American Psychological Association (membership: 142,000)American Psychiatric Association (membership: 42,000)American Psychiatric Nurses Association (membership: 3,000)National Association of Social Workers (membership: 155,000)National Federation of Societies for Clinical Social Work
(membership: 11,000)
Supporting Groups:
National Mental Health AssociationNational Depressive and Manic-Depressive AssociationAmerican Group Psychotherapy AssociationAmerican Psychoanalytic AssociationNational Association of Drug and Alcohol Abuse Counselors
Sample Letter in Support of H.R. 1415 / S. 644"The Patient Access to Responsible Care Act of 1997"
Please try to put the following in your own words, and feel free to includeanecdotes or descriptions of your experiences with managed care, and why youbelieve managed care legislation is needed.
The Honorable {full name}U.S. House of RepresentativesWashington, D.C. 20515
Dear (Representative/Senator) {last name):
The Honorable {full name)U.S. SenateWashington, D.C. 20510
I am writing to ask for your support for legislation to help ensure that managed care delivers on its potential toimprove patient quality of care. I am concerned that too many managed care firms go for short term profits at the
expense of taking good care of their enrollees.
I do not believe that Congress should try to prohibit inappropriate managed care practices one body part at atime.
Instead, 1 support holding managed care plans to more general quality standards to protect patients, and to help
ensure that health care providers can give them the care they need. Consequently, I urge you to cosponsor the"Patient Access to Responsible Care Act", sponsored in the House (H.R. 1415) by Rep. Charles Norwood (R-GA)
and in the Senate (S. 644) by Senator Al D'Amato (R-NY).
This legislation would require plans to give their enrollees the option of choosing a point-of-service coveragepackage. It would give consumers standardized information regarding plan policies and performance, so they can
make informed decisions about which plan to purchase. It would require plans to have appeals processes for
patients who believe they are inappropriately denied care, and it would require plans to cover needed emergencycare. The legislation does NOT mandate that plans cover specific benefits. It simply gives people the ability tomake good health care choices, and to regain a measure of control over their health care services.
I firmly believe that this legislation will actually help the better managed care firms who are already providinghigh-quality care. These plans are not the problem. The Patient Access to Responsible Care Act will make itharder for those managed care plans which are skimping on services to operate. Managed care plans shouldn't be
allowed to make money by denying services, they should be pushed to make money by providing more efficientand effective care.
Please cosponsor the Patient Access to Responsible Care Act. I believe enactment of this bill would go a longway toward improving the quality of health care for the large majority of our nation's citizens who are enrolled inmanaged care plans, whether by choice or by the choice of their employer. Thank you for your time and attentionon this issue. I look forward to hearing your reply, and I hope I can count on your support.
Sincerely,
{name)
la15
105T CONGRESS1ST SESSION S. 644
II
To amend the Public Health Service Act and the Employee RetirementIncome Security Act of 1974 to establish standards for relationshipsbetween group health plans and health insurance issuers with enrollees,health professionals, and providers.
IN THE SENATE OF THE UNITED STATES
APRIL 24, 1997
Mr. D'AMATo introduced the following bill; which was read twice and referredto the Committee on Labor and Human Resources
A BILLTo amend the Public Health Service Act and the Employee
Retirement Income Security Act of 1974 to establishstandards for relationships between group health plansand health insurance issuers with enrollees, health pro-fessionals, and providers.
1 Be it enacted by the Senate and House of Representa-
2 tives of the United States of America in Congress assembled,
3 SECTION 1. SHORT TITLE; TABLE OF CONTENTS.
4 (a) SHORT TimE.This Act may be cited as the
5 "Patient Access to Responsible Care Act of 1997".
6 (b) TABLE OP CONTENTS.The table of contents of
7 this Act is as follows:
20
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
2
Sm. I
. Sho
rt ti
tle; t
abh
of c
onte
nts.
See.
2. P
atie
nt p
rote
ctio
n st
anda
rds
unde
r th
e l'o
blic
I le
alth
Ser
vice
Act
.
''PM
.' C
PAT
IEN
T P
RO
TE
CT
ION
ST
AN
DA
RD
S
"See
. 277
0. N
otic
e; a
dditi
onal
def
initi
ons;
con
stru
ctio
n."S
ee. 2
771.
Enr
olle
e ac
cess
to c
am.
"Sec
. 277
2. E
nrol
lee
choi
ce o
f he
alth
pro
fess
iona
ls a
nd p
rovi
ders
."S
m..
2773
. Non
disc
rim
inat
ion
agai
nst e
nrol
lees
and
in th
e se
lect
ion
ofhe
alth
pro
fess
iona
ls; e
quita
ble
acce
ss to
net
wor
ks.
"Sec
. 277
4. P
rohi
bitio
n of
inte
rfer
ence
with
cer
tain
med
ical
com
mun
ica-
tions
.".
Me'
. 277
5. D
evel
opm
ent o
f pl
an p
olic
ies.
"Sec
. 277
11 1
5w p
nwes
s fo
r en
rolle
es.
2777
. Due
pro
ms,
: for
hea
lth p
rofe
ssio
nals
and
pro
vide
rs.
"See
. 277
8. I
nfor
mat
ion
repo
rtin
g aw
l dis
clos
ure.
"Sec
. 277
9. C
onfi
dent
ialit
y; a
dequ
ate
rese
rves
."S
ec. 2
780
Qua
lity
impr
ovem
ent p
rogr
am.
See.
3. P
atie
nt p
rote
ctio
n st
anda
rds
unde
r th
e E
mpl
oy.;
Ret
irem
ent I
ncom
eSe
curi
ty A
rt o
f 19
74.
See.
4. N
on-p
reem
ptio
n of
Sta
te la
w r
espe
ctin
g lia
bilit
y of
imam
hea
lth p
lans
.
SEC
. 2. P
AT
IEN
T P
RO
TE
CT
ION
ST
AN
DA
RD
S U
ND
ER
TH
E
PUB
LIC
HE
AL
TH
SE
RV
ICE
AC
T.
(a)
EN
TPR
OT
EC
TIO
NST
A N
DA
It D
S.T
XX
VII
of th
e hi
blic
11e
alth
Ser
vice
Act
is a
men
ded
(1)
by r
edes
igna
ting
part
C a
s pa
rt I)
, and
(2)
by in
sert
ing
afte
r pa
rt. B
the
follo
win
g ne
w
"PA
RT
%--
PAT
I E
NT
PR
OT
EC
TIO
N S
TA
ND
AR
I)S
"SE
C. 2
770.
NO
TIC
E; A
DD
ITIO
NA
L D
EFI
NIT
ION
S; C
ON
STR
UC
-
TIO
N.
"(a)
NoT
tc13
.A h
ealth
insu
ranc
e is
suer
und
er th
is
part
, sha
ll co
mpl
y w
ith th
e no
tice
requ
irem
ent u
nder
sec
-
tion
711(
(1)
of th
e E
mpl
oyee
Ret
irem
ent I
ncom
e S
ecur
ity
Act
of 1
974
with
res
pect
to th
e re
quire
men
ts o
f thi
s pa
rt
as if
suc
h se
ctio
n ap
plie
d to
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h is
.sue
r an
d su
ch is
suer
wer
e a
grou
p he
alth
pla
n.
S 64
4 IS
21
:3
I"(
b) A
nDrr
turs
:At.
DE
PIN
ITIo
Ns.
For
pur
pose
sof
2th
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art:
3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
BE
ST C
OPY
AV
AIL
AB
LE
"(1
) E
NR
OL
LE
E.T
hete
rm `
enro
llee'
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e co
vera
ge o
ffere
d by
a he
alth
insu
ranc
e is
suer
,an
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ivid
ual
enro
lled
with
the
issu
er to
rec
eive
suc
h co
vera
ge.
"(2)
LB:m
alt
PRO
PESS
ION
AL
The
term
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lthpr
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sion
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eans
aph
ysic
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or o
ther
heal
th c
are
prac
titio
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alth
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vice
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nsis
tent
,
with
Sta
te la
w.
"(3)
NE
Tw
olt1
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he te
rm 'n
et.x
vork
'm
eans
,
with
res
pect
, to
a he
alth
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ranc
e is
suer
offe
ring
heal
th in
sura
nce
cove
rage
, the
par
ticip
atin
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alth
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essi
onal
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ovid
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thro
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m th
e pl
an
or is
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alth
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and
serv
ices
to
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.
"(4)
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voiti
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ER
.utE
.The
term
'net
wor
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cove
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' mea
ns h
ealth
insu
ranc
e co
vera
ge o
ffere
d
by a
hea
lth in
sura
nce
issu
er th
at. p
rovi
des
or a
r-
rang
es fo
r th
e pr
ovis
ion
of h
ealth
rar
e ite
ms
and
serv
ices
to e
nrol
lees
thro
ugh
part
icip
atin
g he
alth
prof
essi
onal
s an
d pr
ovid
ers.
"(5)
PA
RT
icti.
AriN
ut.T
he te
rm 'p
artic
ipat
ing'
mea
ns, w
ith r
espe
ct. t
o a
heal
th p
rofe
ssio
nal o
r pr
o-
S 64
4 IS
22
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
4
vile
r, a
hea
lth p
rofe
ssio
nal o
r pr
ovid
er th
at. p
rovi
des
heal
th c
are
item
s an
d se
rvic
es to
enr
olle
es u
nder
netw
ork
cove
rage
und
er a
n ag
reem
ent,
with
the
heal
th in
sura
nce
issu
er o
fferin
g th
e co
vera
ge.
"(6)
l'R
wit
AU
TH
OR
IZA
TIO
N.T
he te
rm 'p
rior
auth
oriz
atio
n' m
eans
the
proc
ess
of o
btai
ning
prio
r
appr
oval
from
a h
ealth
insu
ranc
e is
suer
as
to th
e ne
-
cess
ity o
r ap
prop
riate
ness
of r
ecei
ving
med
ical
or
clin
ical
ser
vice
s fo
r tr
eatm
ent o
f a m
edic
al o
r cl
inic
al
cond
ition
.
"(7)
l'R
oviD
ER
.The
term
'pro
vide
r' m
eans
a
heal
th o
rgan
izat
ion,
hea
lth fa
cilit
y, o
r he
alth
age
ncy
that
is li
cens
ed, a
ccre
dite
d, o
r ce
rtifi
ed to
pro
vide
heal
th c
are
item
s an
d se
rvic
es u
nder
app
licab
le S
tate
"(5)
SE
RV
ICE
AR
EA
.The
term
`se
rvic
e ar
ea'
mea
ns, w
ith r
espe
ct to
ahe
alth
insu
ranc
e is
suer
with
res
pect
to h
ealth
insu
ranc
e co
vera
ge, t
he g
eo-
grap
hic
area
ser
ved
by th
e is
suer
with
res
pect
, to
the
cove
rage
.
"(9)
UT
ILIZ
AT
ION
RE
VIE
W.T
he te
rm'u
tiliz
a-
tion
revi
ew' m
eans
pro
spec
tive,
con
curr
ent,
or r
etro
-
spec
tive
revi
ew o
r lw
alth
car
e ite
ms
and
serv
ices
for
med
ical
nec
essi
ty, a
ppro
pria
tene
ss, o
r qu
ality
of c
are
S 64
4 IS
23
tt?
5
that
incl
udes
prio
r au
thor
izat
ion
requ
irem
ents
for
2co
vera
ge o
f suc
h ite
ms
and
serv
ices
.
3"(
c) N
o R
EQ
uIR
EN
IEN
't'PO
R A
NY
WIL
LIN
O
4 V
IDE
R.N
othi
ng in
this
par
t sha
ll he
con
stru
ed a
s re
quir-
5in
g a
heal
th in
sura
nce
issu
er th
at o
ffers
net
wor
k co
vera
ge
6 to
incl
ude
for
part
icip
atio
n ev
ery
will
ing
prov
ider
or
heal
th
7pr
ofes
sion
al w
ho m
eets
the
term
s an
d co
nditi
ons
of th
e
8pl
an o
r is
suer
.
9"S
EC
. 277
1. E
NR
OL
LE
E A
CC
ESS
TO
CA
RE
.
10"(
a) G
EN
ER
AL
AC
CE
SS
. -
11"(
1)IN
GE
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RA
I..S
libje
Ct t
o pa
ragr
aphs
(2)
,
12an
d (t
), a
hea
lth in
sura
nce
issu
er s
hall
esta
blis
h an
d
13m
aint
ain
adeq
uate
arr
ange
men
ts, a
s de
fined
by
the
14ap
plic
able
Sta
te a
utho
rity,
with
a s
uffic
ient
,
15m
ix, a
nd d
istr
ibut
ion
of h
ealth
pro
fess
iona
ls m
id
16pr
ovid
ers
to a
ssur
e th
at. c
over
ed it
ems
and
serv
ices
17ar
e av
aila
ble
and
acce
ssib
le to
eac
h en
rolle
e un
der
18he
alth
insu
ranc
e co
vera
ge-
19"(
A)
in th
e se
rvic
e ar
ea o
f the
issu
er;
20"(
11)
in a
var
iety
of s
ites
of s
ervi
ce;
21"(
C)
with
rea
sona
ble
prom
ptne
ss (
incl
ud-
22in
g re
ason
able
hou
rs o
f ope
ratio
n an
d af
te -
23!lo
urs
serv
ices
);
24ID
) w
ith r
easo
nabl
e pr
oxim
ity to
the
resi
-
25de
uces
and
wor
kpla
ces
of e
nrol
lees
; and
S 64
4 IS
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
ti
"(E
) in
a m
anne
r th
at,
"(i)
take
s in
to a
ccou
nt th
e
need
s of
enr
olle
es, a
nd
"(ii)
rea
sona
bly
assu
res
cont
inui
tyof
PO
I'a
heal
th in
sura
nce
issu
erth
at s
erve
s a
rura
l or
med
ical
ly u
nder
seve
d ar
ea, t
he is
suer
shal
l be
trea
t-
ed a
s m
eetin
g th
e re
quir
emen
t. of
this
sub
sect
ion
if
the
issu
er h
as a
rran
gem
ents
with
asu
ffic
ient
1111
111-
her,
mix
, and
dis
trib
utio
n of
heal
th p
rofe
ssio
nals
and
prov
ider
s ha
ving
a h
isto
ryor
ser
ving
suc
h ar
eas.
The
11:4
l Or
tolc
med
icin
e:1
11(1
Oth
er 1
1111
0Vat
iVe
mea
ns to
prov
ide
OV
erel
l ite
ms
alld
Se
11'4
:CS
1w
a h
ealth
IIIS
Ill'-
ante
issu
er th
at. s
erve
s a
rura
l or
med
ical
lyun
der-
serv
ed a
rea
shal
l als
o he
cons
ider
ed in
det
erm
inin
g
whe
ther
the
requ
irem
ent.
or th
issu
bsec
tion
is m
et.
"(2)
RU
LE O
Fco
NsT
itu(°
ri()
N.N
othi
ng in
this
sub
sect
ion
shal
l he
cons
true
d as
req
uiri
ngil
Irea
ltlr
insu
ranc
e IS
SI1
0rto
hav
e ar
rang
emen
ts th
at.
conf
lict.
with
its
resp
onsi
bilit
ies
toes
tabl
ish
mea
sure
s
desi
gned
to m
aint
ain
qual
ityan
d co
ntro
l cos
ts.
"(3)
1)E
PIN
ITIo
N5.
Por
purp
oses
of p
arag
raph
S 64
4 IS
"(A
) N
BA
UN
DE
RSE
RV
ED
AR
EA
.
The
term
'med
ical
ly u
ndes
erve
dar
ea' m
eans
2v
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
7
an a
rea
that
. is
desi
gnat
ed a
s a
heal
th p
mfe
s-
sion
al s
hort
age
area
und
er s
ectio
n 33
2 of
the
Publ
ic H
ealth
Ser
vice
Act
. or
as a
med
ical
ly u
n-
ders
erve
d ar
ea f
or p
urpo
ses
of s
ectio
n 33
0 or
1302
(7)
of s
uch
Act
.
"(B
) R
UR
AL
AR
EA
.The
term
'rur
al a
rea'
mea
ns a
n ar
ea th
at is
not,
with
in a
Sta
ndar
d
Met
ropo
litan
Sta
tistic
al A
rea
or a
New
Eng
land
Cou
nty
Met
ropo
litan
Are
a (a
s de
fine
d by
the
Off
ice
of M
anag
emen
t, an
d B
udge
t).
"(b)
EM
ER
GE
NC
Y A
ND
UR
GE
NT
CA
RE
.
"(1)
IN
(1E
NE
RM
..A h
ealth
lie-
Mr:
Mee
issu
er
shal
l-
-S 6
44 I
S
"(A
) as
sure
the
avai
labi
lity
and
acce
ssib
il-
ity o
f m
edic
ally
or
clin
ical
ly n
eces
sary
(qu
er_
gene
). s
et-v
ices
111
111
urge
nt c
are
serv
ices
with
in
the
serv
ice
area
of th
e is
suer
24
hour
s a
day,
7 (l
ays
a w
eek;
"(B
) re
quir
e11
0pr
ior
auth
oriz
atio
n tO
item
s an
d se
rvic
es f
urni
shed
in a
hos
pita
l em
er-
genc
y de
part
men
t to
an e
nrol
lee
(with
out.
re-
gard
to w
heth
er th
e he
alth
pro
fess
iona
l or
hos-
pita
l has
a c
ontr
actu
al o
r ot
her
arra
ngem
ent
with
the
issu
er)
with
sym
ptom
s th
at w
ould
rea
-
sona
bly
sugg
est.
toa
prud
ent l
aype
rson
an
26
1em
erge
ncy
med
ical
con
ditio
n (in
clud
ing
item
s
2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
S 64
4 IS
and
serv
ices
desc
ribed
insu
bpar
agra
ph
((;)
(iii))
;
"WO
MV
O'
(and
mak
e re
ason
able
jray
inen
ts
"(i)
emer
genc
y se
rvic
es,
"(ii)
ser
vice
s th
at a
re n
ot e
mer
genc
y
serv
ices
but
are
des
crib
ed in
sub
para
grap
h
(B),
"(iii
) m
edic
al s
cree
ning
exa
min
atio
ns
and
othe
r an
cilla
ry s
ervi
ces
nece
ssar
y to
diag
nose
, tre
at, a
nd s
tabi
lize
an e
mer
genc
y
med
ical
con
ditio
n, a
nd
"(iv
) ur
gent
car
e se
rvic
es, w
ithou
t re-
gard
to w
heth
er th
e he
alth
pro
fess
iona
l or
prov
ider
furn
ishi
ng s
uch
serv
ices
has
a
cont
ract
ual (
or o
ther
)11
-ran
gem
ent w
ith
the
issu
er; a
nd
"(I)
) m
ake
prio
r au
thor
izat
ion
dete
rmin
a-
tions
for
"(i)
serv
ices
that
are
furn
ishe
d in
a
hosp
ital e
mer
genc
y de
part
men
t. (o
ther
than
serv
ices
des
crib
ed in
cla
uses
(i)
and
(iii)
of
subp
arag
raph
(C
) ),
and
9
"(ii)
urg
ent c
are
serv
ices
, with
in th
e
2tim
e pe
riods
spe
cifie
d in
(or
pur
suan
t to)
3se
ctio
n 27
76(a
)(8)
.
4"(
2) D
EP
INrr
IoN
s.--
For
pur
pose
s of
this
sub-
5se
ctio
n:
6"(
A)
EM
ER
GE
NC
Y M
ED
ICA
L C
ON
DIT
ION
.-
7T
he te
rm 'e
mer
genc
y m
edic
al c
ondi
tion'
mea
ns
8a
med
ical
con
ditio
n (in
clud
ing
emer
genc
y la
bor
9an
d de
liver
y) m
anife
stin
g its
elf b
y ac
ute
sym
p-
10to
ms
of s
uffic
ient
sev
erity
(in
clud
ing
seve
re
11pa
in)
such
that
a p
rude
nt la
yper
son,
who
lios-
12se
sses
an
aver
age
know
ledg
e of
hea
lth a
nd ti
red-
13ic
ine,
cou
ld r
easo
nabl
y ex
pect
the
abse
nce
of
14im
med
iate
med
ical
atte
ntio
n co
uld
reas
onab
ly
15be
exp
ecte
d to
res
ult i
n-
16"(
i) pl
acin
g th
e pa
tient
's h
ealth
in s
erio
us
17.je
opar
dy,
18"(
ii)se
rious
impa
irmen
t to
bodi
ly b
ow-
19bo
ns, o
r
20"(
iii)
serio
us d
ysfu
nctio
nof
any
bod
ily21
orga
n or
par
t.
22"(
13)
EM
ER
GE
N(!
Y S
ER
VIC
ES
.--T
he te
rm
23`e
mer
genc
y se
rvic
es' m
eans
hea
lth c
are
ileiti
s
24an
d se
rvic
es th
at a
re n
eces
sary
for
the
diag
-
S 64
4 IS
10
nosi
s, tr
eatm
ent,
and
stab
iliza
tion
of a
n em
er-
2ge
ncy
med
ical
con
ditio
n.
3IC
) U
RG
EN
T A
RE
BE
RM
( 5.
The
term
4'u
rgen
t car
e se
rvic
es' m
eans
hea
lth c
are
item
s
5an
d se
rvic
es th
at a
re n
eces
sary
for
the
trea
t-
6In
ca o
f a c
ondi
tion
that
-
7"(
i) is
not
, an
emer
genc
y m
edic
al c
ondi
tion,
8"(
ii)re
quire
s pr
ompt
med
ical
or
clin
ical
9tr
eatm
ent,
and
10"(
iii)
pose
s a
dang
er to
the
patie
ntif
not
11tr
eate
d in
a ti
mel
y m
anne
r, a
s de
fined
by
the
12ap
plic
able
Sta
te a
utho
rity
inco
nsul
tatio
n w
ith
13re
leva
nt. t
reat
ing,
hea
lth p
rofe
ssio
nals
or
prov
id-
14(T
s.
15"(
c) S
PE
cint
,izE
D S
Env
1( :E
S.
16"(
1) IN
1; E
NE
RA
I..A
hea
lthin
sura
nce
issu
er
17of
ferin
g ne
twor
k co
vera
ge s
hall
dem
onst
rate
that
. en-
18ro
llers
hav
e ac
cess
to s
peci
aliz
ed tr
eatm
ent.
expe
rtis
e
19w
hen
such
trea
tmen
t is
med
ical
ly o
r cl
inic
ally
imli-
20ca
ted
in th
e pr
ofes
sion
al .j
udgm
ent
of th
e tr
eatin
g
21he
alth
pro
fess
iona
l, in
con
sulta
tion
with
the
enro
llee.
22"(
2) D
EN
iTio
N.F
or p
urpo
ses
of p
arag
raph
23(1
), th
e te
rm 's
peci
aliz
ed tr
eatm
ent
expe
rtis
e' m
eans
24ex
pert
ise
in d
iagn
osin
g or
trea
ting-
25"(
A)
unus
ual d
isea
ses
orco
nditi
ons,
or
S 6
44 IS
29
1 2 3 4 5 6 7 8 9
10 II
12 13 14 15 16 17 18 19 20 21 22 23 24 25
BE
ST C
OPY
AV
AIL
AB
LE
11
"(1i
) di
seas
es a
nd 0
011(
litiO
lIS th
in.
all'
unus
ually
diffi
cult
to d
iagn
ose
or tr
eat..
"(d)
INC
EN
TIV
E P
LAN
S.
"(1)
IN G
EN
EItA
l..III
the
ease
or
a he
alth
in-
sura
nce
issu
er th
at o
ffers
net
wor
kco
vera
ge, a
ny
heal
th p
rofe
ssio
nal O
r pr
ovid
er in
cent
ive
plan
ope
r-
ated
by
the
issu
er w
ithre
spec
t to
such
cov
erag
e
shal
l mee
t the
follo
win
g re
quire
men
ts:
"(A
) N
o sp
ecifi
c pa
ymen
t, is
mad
edi
rect
ly
or in
dire
ctly
und
er th
e pl
an to
a p
rofe
ssio
nal
or
prov
ider
or
grou
p or
Inuf
issi
unal
s or
pili
vide
rs
as a
n in
duce
men
t. to
red
uce
or li
mit
med
ical
ly
nece
ssar
y se
rvic
es p
rovi
ded
with
res
pect
to a
spec
ific
enro
llee.
"(1.
3) If
the
plan
pla
ces
such
apr
ofes
sion
al,
prov
ider
, or
grou
p at
. sub
stan
tial f
inan
cial
ris
k
(as
dete
rmin
ed b
y th
e S
eere
tary
) fo
rse
rvic
es
not,
prov
ided
by
the
prof
essi
onal
,pr
ovid
er, o
r
grou
p, th
e is
suer
"(i)
prov
ides
sto
p-lo
ss p
rote
ctio
n fo
r
the
prof
essi
onal
, pro
vide
r, o
rgr
oup
that
is
adeq
uate
and
app
ropr
iate
, 101
50(1
011
sta
nd-
ands
dev
elop
ed b
y th
e S
ecre
tary
that
take
into
acc
ount
. the
num
ber
ofpr
ofes
sion
als
or p
rovi
ders
S 6
44 IS
3 0
1 2 3 4 5 6 7 8 9
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
12
'muc
k)l r
isk
in th
e gr
oup
Or
unde
r th
e co
y-
Wag
e an
d th
e nu
mbe
r of
indi
vidu
als
en-
rolle
d w
ith th
e is
suer
who
rec
eive
ser
vice
s
from
the
prof
essi
onal
, pro
vide
r, o
r gr
oup,
and
"(ii)
con
duct
s pe
riodi
c su
rvey
s of
bot
h
indi
vidu
als
enro
lled
and
indi
vidu
als
pre-
viou
sly
enro
lled
%vi
th th
e is
suer
to d
eter
-
min
e th
e de
gree
of a
cces
s of
suc
h in
divi
d-
uals
to s
ervi
ces
prov
ided
by
the
issu
er a
nd
satis
fact
ion
with
the
qual
ity o
f suc
h se
rv-
ices
.
"((,
)T
ileis
suer
pro
vide
s th
e S
ecre
tary
with
des
crip
tive
info
rmat
ion
rega
rdin
g th
e pl
an,
suffi
eien
t to
perm
it th
e S
ecre
tary
' to
dete
rmin
e
whe
ther
the
plan
is in
com
plia
nce
with
the
re-
quire
men
ts o
f thi
s pa
ragr
aph.
"(2)
In th
is s
ubse
ctio
n, th
e te
rm 'h
ealth
pro
fes-
sion
al o
r pr
ovid
er in
cent
ive
plan
' mea
ns a
ny c
om-
pens
atio
n ar
rang
emen
t. be
twee
n a
heal
th in
sura
nce
issu
er a
nd a
hea
lth p
rofe
ssio
nal o
r pr
ovid
er o
r pr
o-
fess
iona
l or
prov
ide
grou
p th
at m
ay d
irect
ly o
r in
di-
rect
ly h
ave
the
effe
ct o
f red
ucin
g or
lim
iting
- se
rvic
es
prov
ided
with
res
pect
to in
divi
dual
s en
rolle
d w
ith th
e
issu
er.
.S 6
44 IS
31
13
"SE
C. 2
772.
EN
RO
LL
EE
CH
OIC
E O
FH
EA
LT
H P
RO
FES-
2SI
ON
AL
S A
ND
PR
OV
IDE
RS.
3"(
a)(1
1mic
E(I
IP
ER
soN
AL
PR
oPE
s-
4 S
U/N
ALA
hea
lth in
sura
nce
issu
er s
hall
perm
it ea
ch e
n-
5ro
llee
unde
r ne
twor
k co
vera
ge to
--
6"(
1) s
elec
t a p
erso
nal h
ealth
pro
fess
iona
lfr
om
7am
ong
the
part
icip
atin
g he
alth
pro
fess
iona
ls o
f the
8is
suer
, and
9"(
2) c
hang
e th
at s
elec
tion
as a
ppro
pria
te.
10"(
)) P
1)IN
T-0
P-S
E1v
icr;
(P
Tu)
N.
11"(
1) IN
GE
NE
RA
L.If
a he
alth
insu
ranc
eis
suer
12of
fers
to e
nrol
lees
hea
lth in
sura
nce
cove
rage
whi
ch
13pr
ovid
es fo
r co
vera
ge o
f ser
vice
s O
nly
if su
chse
rvic
es
14ar
e fu
rnis
hed
thro
ugh
heal
th p
rofe
ssio
nals
and
pro-
15vi
ders
who
are
mem
bers
of a
net
wor
k or
'waf
t), p
ro-
16te
ssio
nals
and
pro
vide
rs w
ho h
ave
ente
red
into
a17
cont
ract
, with
the
issu
er to
pro
vide
suc
h se
rvic
es,
the
issu
er s
hall
also
offe
r to
suc
h en
rolle
es (
atth
e tim
e
19of
enr
ollm
ent)
the
optio
n of
hea
lth in
sura
nce
cov-
20er
ase
whi
ch p
rovi
des
for
cove
rage
of s
uch
serv
ices
21w
hich
are
not
tnni
shed
thro
ugh
heal
thpr
ofes
sion
als
22an
d pr
ovid
ers
who
are
mem
bers
of s
uch
a ne
twor
k.
23"(
2) F
AIR
PR
EM
IUM
S.T
he a
mou
nt o
fan
y ad
-
24di
tiona
l pre
miu
m r
equi
red
for
the
optio
n de
scrib
ed
25in
par
agra
ph (
1) m
ay n
ot e
xcee
d al
l am
ount
.th
at. i
s
26fa
ir an
d re
ason
able
, as
esta
blis
hed
by th
eap
plic
able
.S 6
44 L
S
32
14
Sta
te a
utho
rity,
in c
onsu
ltatio
n w
ith th
e N
atio
nal
2A
ssoc
iatio
n of
Insu
ranc
e C
omm
issi
oner
s, b
ased
on
the
natu
re o
f the
add
ition
al c
over
age
prov
ided
.
"(3)
Cos
T-s
itAR
ING
.Und
er th
eop
tion
de-
scrib
ed in
par
agra
ph (
1), t
he h
ealth
insu
ranc
e co
y-
3 4 5 6 7 8 9
10 I i 12 13 14 15 16 17 18 19 20 21 22 23 24 25
el'il
ge s
hall
prov
ide
for
reim
burs
emen
t rat
es fo
r co
v-
ered
ser
vice
s of
fere
d by
hea
lth p
rofe
ssio
nals
and
pro
-
vide
rs w
ho a
re n
ot. p
artic
ipat
ing'
hea
lth p
rofe
ssio
nals
or p
rovi
ders
that
, are
110
t les
s th
an th
e re
imbu
rse-
men
t. ra
tes
for
cove
red
serv
ices
offe
red
by p
artie
ipat
-
ing
heal
th p
rofe
ssio
nals
and
pro
vide
rs. N
othi
ng-
in
this
par
agra
ph s
hall
be c
onst
rued
as
prot
ectin
g an
enro
llee
agai
nst.
bala
nce
billi
ng b
y a
heal
th p
rofe
s-
sion
al o
r pr
ovid
er th
at. i
s no
t a p
artic
ipat
ing
heal
th
pmfe
ssio
nal o
r pr
ovid
er.
"(e)
CoN
TiN
tirry
CA
RE
.A h
ealth
insu
ranc
e is
-
suer
offe
ring
netw
ork
cove
rage
sha
ll
"(1)
ens
ure
that
. any
pro
cess
est
ablis
hed
by th
e
issu
er to
coo
rdin
ate
care
and
con
trol
cos
ts d
oes
not
crea
te a
n un
due
burd
en, a
s de
fined
by
the
appl
icab
le
Sta
te a
utho
rity,
for
enro
llees
with
spe
cial
hea
lth c
are
need
s or
dio
nic
cond
ition
s;
"(2)
ens
ure
dire
ct a
cces
s to
rel
evan
t. sp
ecia
lists
for
the
cont
inue
d ca
re o
f suc
h en
rolle
es w
hen
med
i-
cally
or
clin
ical
ly in
dica
ted
in th
e ju
dgm
ent o
f the
S 64
4 IS
33
15
1tr
eatin
g he
alth
pro
fess
iona
l, in
con
sulta
tion
with
the
2en
rolle
e;
3"(
3)in
the
case
of a
n en
rolle
e w
ith s
peci
al
4he
alth
car
e ne
eds
or a
chr
onic
con
ditio
n, d
eter
min
e
5w
heth
er, b
ased
on
the
judg
men
t of t
he tr
eatin
g
6he
alth
pro
fess
iona
l, in
con
sulta
tion
with
the
enro
llee,
7it
is m
edic
ally
or
clin
ical
ly n
eces
sary
to u
sea
spe-
8ci
alis
t or
a ca
re c
oord
inat
or fr
om a
n in
terd
isci
pli-
9na
ry te
am to
ens
ure
cont
inui
ty o
f car
e; a
nd
10"(
4) in
circ
umst
ance
s un
der
whi
ch a
cha
nge
of
11he
alth
pro
fess
iona
l or
prov
ider
Wrig
ht, d
isru
pt. t
he
12co
ntin
uity
of c
are
for
an e
nrol
lee,
suc
has
-13
"(A
) ho
spita
lizat
ion,
or
14"(
13)
depe
nden
cy o
n hi
gh-t
echn
okw
hom
e
15m
edic
al e
quip
men
t,
16pr
ovid
e fo
r co
ntin
ued
cove
rage
of i
tem
s an
d se
rvic
es
17fu
rnis
hed
by th
e he
alth
pro
fess
iona
l or
prov
ider
that
18w
as tr
eatin
g th
e en
rolle
e be
fore
suc
h ch
ange
for
a
19re
ason
able
per
iod
of ti
me.
20 P
or p
urpo
ses
of p
arag
raph
(4)
, a c
hang
e of
hea
lth p
rofe
s-
21si
onal
or
prov
ider
may
be
due
to c
hang
es in
the
mem
be
22 s
hip
of a
n is
suer
's h
ealth
pro
fess
iona
l and
pro
vide
r ne
t-
23 w
ork,
cha
nges
in th
e he
alth
cov
erag
e m
ade
avai
labl
e by
24 a
n em
ploy
er, o
r ot
her
sim
ilar
circ
umst
ance
s.
.S 6
44 I
S
34
16
1"S
EC
. 277
3. N
ON
DIS
CR
IMIN
AT
ION
AG
AIN
ST E
NR
OL
LE
ES
2A
ND
IN
TH
E S
EL
EC
TIO
N O
F H
EA
LT
H P
RO
FES-
3SI
ON
AL
S; E
QU
ITA
BL
E A
CC
ESS
TO
NE
TW
OR
KS.
4"(
a) N
oNtp
isct
uNi1
NA
TH
iNA
GA
INST
EN
RO
LL
EE
S.-
5 N
o he
alth
insu
ranc
e is
suer
may
dis
crim
inat
e (d
irect
ly o
r
6 th
roug
h co
ntra
ctua
l arr
ange
men
ts)
in a
ny a
ctiv
ity th
at.
7 ha
s th
e ef
fect
. of d
iscr
imin
atin
g, a
gain
st a
n in
divi
dual
on
8 th
e ba
sis
of r
ace,
nat
iona
l orig
in, g
ende
r, la
ngua
ge, s
ocio
-
9 ec
onom
ic s
tatu
s, a
ge, d
isab
ility
, hea
lth s
tatu
s, o
r an
tiei-
10 p
ated
nee
d fo
r he
alth
ser
vice
s.
11"(
b) M
iND
Isci
timIN
Au)
NIN
SE
LE
CT
ION
OE
NE
T-
12xv
oit6
HE
ALT
H l'
Itor.
'Ess
toN
ALs
.A h
ealth
insu
ranc
e is
-
13 s
uer
offe
ring
netw
ork
cove
rage
sha
ll no
t dis
crim
inat
e in
14se
lect
ing
the
mem
bers
of i
ts h
ealth
pro
fess
iona
l net
wor
k
15or
in e
stab
lishi
ng-
the
term
s an
d co
nditi
ons
for
mem
be-
16 s
hip
in s
uch
netw
ork)
on
the
basi
s of
-
17"(
1) th
e ra
ce, n
atio
nal o
rigin
, gen
der,
age
, or
18di
sabi
lity
(oth
er th
an .a
dis
abili
ty th
at im
pairs
the
19ab
ility
of a
n in
divi
dual
to p
rovi
de h
ealth
car
e se
rv-
20ic
es o
r th
at. '
na th
reat
en th
e he
alth
of e
nrol
lees
) of
21th
e he
alth
pro
fess
iona
l; or
22"(
2) th
e he
alth
pro
fess
iona
l's la
ck o
f affi
liatio
n
23w
ith, o
r ad
mitt
ing-
priv
ilege
s at
, a h
ospi
tal (
unle
ss
24su
ch la
ck o
f affi
liatio
nis
a r
esul
t of i
nfra
ctio
ns o
f
25qu
ality
sta
ndar
ds a
nd is
not
. due
to a
hea
lth p
rofe
s-
26si
onal
's ty
pe o
f lic
ense
).
S 6
44 IS
17
"(c)
NO
ND
ISC
RIM
INA
TIO
N I
N A
c(,E
ss T
oE
mi
2 P
LAN
S. W
hile
not
hing
in th
is s
ectio
n sh
all b
e co
nstr
ued
3as
an
`any
will
ing
prov
ider
' req
uire
men
t. (a
s re
ferr
ed to
4in
sec
tion
2770
(c))
, a h
ealth
insu
ranc
e is
suer
sha
llno
t. di
s-
5 cr
imin
ate
in p
artic
ipat
ion,
rei
mbu
rsem
ent,
or in
dem
nific
a-
6 tio
n ag
ains
t a h
ealth
pro
fess
iona
l, w
ho is
act
ing
with
in th
e
7 sc
ope
of th
e he
alth
pro
fess
iona
l's li
cens
e or
cer
tific
atio
n
8 un
der
appl
icab
le S
tate
law
, sol
ely
on th
e ba
sis
of s
ueli
li-
9 ce
nse
or c
ertif
icat
ion.
10 "
SEC
. 277
4. P
RO
HIB
ITIO
N O
F IN
TE
RFE
RE
NC
E W
ITH
CE
R-
TA
IN M
ED
ICA
L C
OM
MU
NIC
AT
ION
S.
12"(
a)IN
GE
NE
RA
LT
hepr
ovis
ions
of a
ny c
ontr
act
13 o
r ag
reem
ent,
or th
e op
erat
ion
of a
ny e
mitr
act.
or a
gree
-
14 m
ent,
betw
een
a he
alth
insu
ranc
e is
suer
and
a h
ealth
pro-
15fe
ssio
nal s
hall
not.
proh
ibit.
Or
rest
rict.
the
heal
th p
role
s-
16si
onal
from
eng
agin
g in
med
ical
eom
mun
icat
ions
with
his
17 o
r he
r pa
tient
..
18"(
b) N
ur,L
iFic
ialo
N.A
ny c
ontr
act p
rovi
sion
or
19 a
gree
men
t. de
scrib
ed in
sub
sect
ion
(a)
shal
l be
1111
11 a
nd
20 v
oid.
21"(
c)M
ED
ICA
L.C
OM
M(
'AT
IoN
1)E
PIN
ED
.For
22 p
urpo
ses
of th
is s
ectio
n, th
e te
rm `
med
ical
com
mun
icat
ion'
23 m
eans
a c
omm
unic
atio
n m
ade
by a
hea
lth p
rofe
ssio
nal
24 w
ith a
pat
ient
of t
he h
ealth
pro
fess
iona
l (or
the
guar
dian
25 o
r le
gal r
epre
sent
ativ
e of
the
patie
nt)
with
res
pect
. to
S 6
44 IS
36
18
1"(
1) th
e pa
tient
's h
ealth
sta
tus,
med
ical
car
e,1
2or
lega
l tre
atm
ent.
optio
ns;
2
3"(
2) a
ny u
tiliz
atio
n re
view
req
uire
men
ts th
at3
4m
ay a
ffect
. tre
atm
ent.
optio
ns fi
n. th
e pa
tient
; Or
4
5"(
3) a
ny fi
nanc
ial i
ncen
tives
that
. may
affe
ct5
6th
e tr
eatm
ent,
of th
e pa
tient
.6 7
7"S
EC
. 277
5. D
EV
EL
OPM
EN
T O
F PL
AN
PO
LIC
IES.
8"A
hea
lth in
sura
nce
issu
er th
at o
ffers
net
wor
k co
y-8 9
9 er
age
shal
l est
ablis
h m
echa
nism
s to
con
side
r th
e re
e-
1010
om
men
datio
ns, s
ugge
stio
ns, a
nd v
iew
s of
enr
olle
es a
nd
11pa
rtic
ipat
ing
heal
th p
rofe
ssio
nals
and
pro
vide
rs r
egar
d-
1212
ing,
1313
"(I)
the
med
ical
pol
icie
s of
the
issu
er (
incl
udin
g
1414
polic
ies
rela
ting
to c
over
age
of n
ew te
chno
logi
es,
1515
trea
tmen
ts, a
nd p
roce
dure
s);
1616
"(2)
the
utili
zatio
n re
view
crit
eria
and
pro
m.-
1717
dare
s of
the
issu
er;
1818
"(3)
the
qual
ity a
nd c
rede
ntia
ling
crite
ria o
f the
1919
issu
er; a
nd
2020
"(4)
the
med
ical
man
agem
ent.
proc
edur
es o
f the
2121
issu
er.
2222
"SE
C. 2
776.
DU
E P
RO
CE
SS F
OR
EN
RO
LL
EE
S.
2323
"(a)
IIT
HA
zAT
ioN
RE
VIE
W.T
he u
tiliz
atio
n re
view
2424
pro
gram
of a
hea
lth in
sura
nce
issu
er s
hall
S 64
4 IS
37
19
"(1)
be
deve
lope
d (in
clud
ing
any
scre
enin
g tr
i-
teria
use
d by
suc
h pr
ogra
m)
with
the
invo
lvem
ent.
of
part
icip
atin
g he
alth
pro
fess
iona
ls a
nd p
rovi
ders
;
"(2)
to th
e ex
tent
con
sist
ent.
with
the
prot
ectio
n
of p
ropr
ieta
ry b
usin
ess
info
rmat
ion
(as
defin
edfo
r
purp
oses
of s
ectio
n 55
2 of
title
5, U
nite
d S
tate
s
Cod
e) r
elea
se, u
pon
requ
est.,
to a
ffect
ed h
ealth
pro-
fess
iona
ls, p
rovi
ders
, and
enr
olle
es th
e sc
reen
ing
cri-
teria
, wei
ghtin
g el
emen
ts, a
nd c
ompu
ter
a4,,o
rithm
s
used
in r
evie
ws
and
a de
scrip
tion
of th
e m
etho
dby
whi
ch th
ey w
ere
deve
lope
d;
"(3)
uni
form
ly a
pply
rev
iew
crit
eria
that
are
base
d O
n so
und
scie
ntifi
c pr
inci
ples
and
the
mos
t re-
med
ical
evi
denc
e;
"(4)
use
lice
nsed
, acc
redi
ted,
or
cert
ified
hea
lth
prof
essi
onal
s to
mak
e re
view
det
erm
inat
ions
(an
dfo
r
serv
ices
req
uirin
g sp
ecia
lized
trai
ning
for
thei
r itc
hy-
cry,
use
a he
alth
prof
essi
onal
wt(
)is
qual
ified
thro
ugh
equi
vale
nt. s
peci
aliz
ed tr
aini
ng a
ndex
peri-
cute
); "(5)
sul
liett.
to r
easo
nabl
e sa
fegu
ards
, dis
clos
e
to h
ealth
pro
fess
iona
ls a
nd p
rovi
ders
, upo
nre
ques
t,
the
nam
es a
nd c
rede
ntia
ls o
f ind
ivid
uals
em
aluc
ting
utili
zatio
n re
view
;
S 64
4 IS
38
20
1"(
6) n
ot c
ompe
nsat
e in
divi
dual
s co
nduc
ting
uti-
2liz
atio
n re
view
for
deni
als
of p
aym
ent.
or c
over
age
of
3be
nefit
s;
4"(
7) c
ompl
y w
ith th
e re
quire
men
t of s
ectio
n
527
71 th
at p
rior
auth
oriz
atio
n no
t be
requ
ired
for
6em
erge
ncy
and
rela
ted
serv
ices
furn
ishe
d in
a h
os-
pita
l em
erge
ncy
depa
rtm
ent;
"(8)
mak
e pr
ior
auth
oriz
atio
n de
term
inat
ions
"(A
) in
the
case
of s
ervi
ces
that
are
urg
ent
caw
serv
ices
desc
ribed
inse
ctio
n
2771
(b)(
2)(C
), w
ithin
30
min
utes
of a
req
uest
for
such
det
erm
inat
ion,
and
"(13
) in
the
case
of o
ther
ser
vice
s, w
ithin
24 1
1011
1's
afte
r th
e tim
e of
a r
eque
st. f
or d
eter
-
min
atiim
;
"(9)
incl
ude
in a
ny n
otic
e of
suc
h de
term
inat
ion
an e
xpla
natio
n of
the
basi
s of
the
dete
rmin
atio
n an
d
the
right
to a
n im
med
iate
app
eal;
"(10
) tr
eat a
favo
rabl
e pr
ior
auth
oriz
atio
n re
-
view
det
erm
inat
ion
as a
fina
l det
erm
inat
ion
for
pur-
pose
s of
mak
ing
paym
ent f
or a
cla
im s
ubm
itted
finr
the
item
or
serv
ice
invo
lved
unl
ess
such
det
erm
ina-
tion
was
bas
ed o
n fa
lse
info
rmat
ion
know
ingl
y su
p-
plie
d by
the
pers
on r
eque
stin
g th
e de
term
inat
ion;
7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
.S 6
44 I
S
39
21
"(11
) pr
ovid
e tim
ely
acce
ss, a
s de
fined
by
the
2ap
plic
able
Sta
te a
utho
rity,
to u
tiliz
atio
n re
view
per
-
3so
und
and,
if su
ch p
erso
nnel
are
not.
avai
labl
e,
4w
aive
s an
y pr
im-
auth
oriz
atio
n th
at. %
voul
d ot
herw
ise
5be
req
uire
d; a
nd
6"(
12)
prov
ide
notic
e of
an
initi
al d
eter
min
atio
n
7on
pay
men
t of a
cla
im w
ithin
30
days
afte
r th
e da
te
8th
e cl
aim
is s
ubm
itted
for
such
item
or
serv
ice,
and
9in
clud
e in
suc
h no
tice
au e
xpla
natio
n of
the
reas
ons
10fo
r su
ch d
eter
min
atio
n an
d of
the
right
. to
au u
nme-
t 1di
ate
appe
al.
12"(
b) A
PP
EA
LS P
Roc
Ess
.A h
ealth
insu
ranc
e is
suer
13sh
all e
stab
lish
and
mai
ntai
n an
acc
essi
ble
appe
als
proc
ess
14 th
at-
15"(
1) r
evie
ws
an a
dver
se p
rior
auth
oriz
atio
n de
-
16te
min
atio
n-
17"(
A)
for
urge
nt c
am s
ervi
ces,
des
crib
ed in
18su
bsec
tion
(a)(
8)(A
), w
ithin
1ho
ur a
fter
the
19tim
e of
a r
eque
st. f
or s
uch
revi
ew, a
nd
20"(
13)
fin-
othe
r se
rvic
es, w
ithin
24
hour
s
21af
ter
the
time
of a
req
uest
. for
suc
h re
view
;
22"(
2) r
evie
ws
an in
itial
det
erm
inat
ion
on p
ay-
23m
ent o
f cla
ims
desc
ribed
in s
ubse
ctio
n (a
)(12
) w
ith-
24in
:30
days
afte
r th
e da
te o
f it
requ
est f
or s
uch
re-
25vi
ew;
S 64
4is
40
22
1"(
3) p
rovi
des
for
revi
ew o
f det
erm
inat
ions
de-
2sc
ribed
in p
arag
raph
s (1
) an
d (2
) by
an
appr
opria
te
3cl
inic
al p
eer
prof
essi
onal
who
is in
the
sam
e or
sitn
i-
4la
r sp
ecia
lty a
s w
ould
typi
cally
pro
vide
the
item
or
5se
rvic
e in
volv
ed (
or a
noth
er li
cens
ed)
accr
edite
d) o
r
6ce
rtifi
ed h
ealth
pro
fess
iona
l acc
epta
ble
to th
e pl
an
7an
d tli
e pe
rson
req
uest
ing
such
rev
iew
); a
nd
8"(
4) p
rovi
des
for
revi
ew o
f-
9"(
A)
the
dete
rmin
atio
ns d
escr
ibed
in ll
ama-
10gr
aphs
(1)
, (2)
, and
(3)
, and
1 I
"(B
) en
rolle
e co
mpl
aint
s ab
out i
nade
quat
e
12ae
diS
S to
any
cat
egor
y or
type
of h
ealth
pm
fes-
13sl
ow! O
r pr
ovid
er in
the
netw
ork
of th
e is
suer
14or
oth
er m
atte
rs s
peci
fied
1)y
this
flai
l.,
15by
an
appr
opria
te c
linic
al p
eer
prof
essi
onal
who
is in
16th
e st
one
or s
imila
r sp
ecia
lty a
s w
ould
typi
cally
pro
-
17vi
de th
e ite
m o
r se
rvic
e in
volv
ed(o
r an
othe
rli-
18(t
ense
d, a
ccre
dite
d, o
r ce
rtifi
ed h
ealth
pro
fess
iona
l
19ac
cept
able
to th
e is
suer
and
the
pers
onre
ques
ting.
20su
ch r
evie
w)
that
. is
not.
invo
lved
in th
e op
erat
ion
or
21th
e pl
an o
r in
mak
ing
the
dete
rmin
atio
n or
pol
icy
22be
ing
appe
aled
.
23 T
he p
roce
dure
s sp
ecifi
ed in
this
sub
sect
ion
shal
l not
be
24 c
onst
rued
as
pree
mpt
ing
or s
uper
sedi
ng a
nyot
her
revi
ews
25 o
r ap
peal
s an
issu
er is
req
uire
d by
law
tom
ake
avai
labl
e.
.S 6
44 IS
41
BE
STC
OPY
AV
AIL
AB
LE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
23
"SE
C. 2
777.
DU
E P
RO
CE
SS F
OR
HE
AL
TH
PR
OFE
SSIO
NA
LS
AN
D P
RO
VID
ER
S.
"(a)
ING
EN
ER
AL.
A h
ealth
insu
ranc
e is
suer
with
resp
ect.
to it
s of
ferin
g of
net
wor
k co
vera
ge s
hall
"(1)
allo
w a
ll he
alth
pro
fess
iona
ls a
nd p
rovi
ders
in it
s se
rvic
e ar
ea to
app
ly to
bec
ome
a pa
rtic
ipat
ing
heal
th p
rofe
ssio
nal o
r pr
ovid
er d
urin
g at
. lea
st. o
ne
perio
d in
eac
h ca
lend
ar y
ear;
"(2)
pro
vide
rea
sona
ble
notic
e to
suc
h he
alth
prof
essi
onal
s an
d pr
ovid
ers
of th
e op
port
unity
to
appl
y an
d of
the
perio
d du
ring
whi
ch a
pplic
atio
ns
are
acce
pted
;
13)
prov
ide
for
revi
ew u
t eac
h ap
pii,,
atio
n by
it
cred
entia
ling
com
mitt
ee w
ith a
ppro
pria
te r
epre
sent
a-
tion
of th
e ca
tego
ry o
r ty
pe o
f hea
lth p
rofe
ssio
nal o
r
prov
ider
;
"(4)
sele
ctpa
rtic
ipat
ing
heal
thpr
ofes
sion
als
11.1
1(1
Pro
vide
rs b
ased
011
obj
ectiv
e st
anda
rds
of q
ual-
ity d
evel
oped
with
the
sugg
estio
ns a
nd a
dvie
e of
pro
-
fess
iona
l ass
ocia
tions
, hea
lth p
rofe
ssio
nals
, and
pro
-
21vi
ders
;
22"(
5) m
ake
such
sel
ectio
n st
anda
rds
avai
labl
e
23to
-24
"(A
) th
ose
appl
ying
to b
eem
ne a
par
tici-
25pa
ting
prov
ider
or
heal
th p
rofe
ssio
nal;
26"(
1) h
ealth
pla
n pu
reha
sers
, and
S 6
44 IS
42
24
I"(
C)
enro
llees
;
2"(
6) w
hen
econ
omic
con
side
ratio
ns a
reta
ken
3in
to a
ccou
nt. i
n se
lect
ing
part
icip
atin
g he
alth
pro
fes-
4si
onal
s an
d pr
OV
ider
S, u
se o
bjec
tive
crite
ria th
at a
re
5av
aila
ble
to th
ose
appl
ying
to b
ecom
e a
part
icip
atin
g
6pr
ovid
er o
r he
alth
pro
fess
iona
l and
enr
olle
es;
7"(
7) a
djus
t any
eco
nom
ic p
rofil
ing
tota
ke in
to
8ac
coun
t pat
ient
. cha
ract
eris
tics
(suc
h as
sev
erity
of
9ill
ness
)th
at m
ay r
esul
tin
atyp
ical
utili
zatio
n of
10se
rvic
es;
I 1"(
8) m
ake
the
resu
lts o
f suc
h pr
ofili
ngav
aila
ble
12to
insu
ranc
e pu
rcha
sers
, enr
olle
es,
and
the
heal
th
13pr
ofes
sion
al o
r pr
ovid
er in
volv
ed;
14"(
9) n
otify
any
hea
lth p
rofe
ssio
nal o
r pr
ovid
er
15be
ing
revi
ewed
tind
er th
e pr
oces
sre
ferr
ed to
in p
ari:-
16gr
aph
(3)
of a
ny in
form
atio
n in
dica
ting
that
the
17he
alth
pro
fess
iona
l or
prov
ider
fails
tom
eet.
the
18st
anda
rds
of th
e is
suer
;
19"(
10)
offe
r a
heal
th p
rotis
sion
al o
r pr
ovid
er r
e-
20ce
ivin
g no
tice
purs
uant
, to
the
requ
irem
ent.
of p
ara-
21gr
aph
(9)
with
an
oppo
rtun
ity to
-
22"(
A)
revi
ew th
e in
form
atio
n re
ferr
ed to
in
23su
ch p
arag
raph
, and
24"(
1i)
subm
it. s
uppl
emen
tal o
r co
rrec
ted
in-
25fo
rmat
ion;
S 64
4 IS
43
25
1"(
11)
not.
incl
ude
inits
con
trac
ts w
ith p
artic
i-
2'K
iting
hea
lth p
rofe
ssio
nals
and
pro
vide
rs a
pro
visi
on
3pe
rmitt
ing
the
issu
erto
term
inat
e th
eco
ntra
ct.
4'w
ithou
t cau
se',
5"(
12)
prov
ide
a du
e pr
oces
s ap
peal
that
con
-
6fo
rms
to th
e pr
oces
s sp
ecifi
ed in
sec
tion
412
of th
e
7H
ealth
Car
e Q
ualit
y Im
prov
emen
t, A
ct. o
f 198
6 (4
2
8U
.S.C
. 111
12)
for
all d
eter
min
atio
ns th
at, a
re a
d-
9ve
rse
to a
hea
lth p
rofe
ssio
nal o
r pr
ovid
er; a
nd
10"(
13)
unle
ss a
hea
lth p
rofe
ssio
nal o
r pr
ovid
er
pose
s an
imm
inen
t har
m to
enr
olle
es o
r an
adv
erse
actio
n by
a g
over
nmen
tal a
genc
y ef
fect
ivel
y im
pairs
the
abili
ty to
pro
vide
hea
lth c
are
item
s an
d se
rvic
es,
prov
ide
11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
S 64
4 IS
"(A
) re
ason
able
not
ice
of a
ny d
ecis
ion
to
term
inat
e a
heal
th p
rofe
ssio
nal O
r pr
ovid
er fo
r
caus
e' (
incl
udin
g, a
ll ex
plan
atio
n of
the
reas
ons
fin-
the
dete
rmin
atio
n),
"(B
) an
opp
ortu
nity
to r
evie
w a
nd d
iscu
ss
all o
f the
intb
rinat
ion
on w
hich
the
dete
rmin
a-
tion
is b
ased
, and
"(C
) an
opp
ortu
nity
to e
nter
into
a c
orre
c-
tive
actio
n pl
an, b
efor
e th
e de
term
inat
ion
be-
com
es s
ubje
ct. t
o ap
peal
und
er th
e pr
oces
s re
-
ferr
ed to
in p
arag
raph
(12
).
44
1 2 3 4 5 6 7 8 9 10 I I 12 13 14
26
"(b)
Ittr
ix tr
y C
oNsT
ittim
oN.T
he r
equi
rem
ents
of
subs
ectio
n (a
) sh
all n
ot. b
e co
nstr
ued
as p
reem
ptin
g or
su-
pers
edin
g an
y ot
her
revi
ews
and
appe
als
a he
alth
insu
r-
ance
issu
er is
req
uire
d by
law
to m
ake
avai
labl
e.
"SE
C. 2
778.
INFO
RM
AT
ION
RE
POR
TIN
G A
ND
DIS
CL
OSU
RE
.
"(a)
ING
EN
ER
AL.
A h
ealth
insu
ranc
e is
suer
offe
r-
ing
heal
th in
sura
nce
cove
rage
sha
ll pr
ovid
e en
rolle
esan
d
pros
pect
ive
enro
llees
with
info
rmat
ion
abou
t
"(I )
cov
erag
e pr
ovis
ions
, ben
efits
, and
any
ex-
elus
ions
"(A
) by
cat
egor
y of
ser
vice
,
"(li)
by
cate
gory
or
type
of h
ealth
pro
fes-
sion
al o
r pr
ovid
er, a
nd
"((;
)if
appl
icab
le, b
y sp
ecifi
c se
rvic
e, in
-
15ch
idin
g ex
perim
enta
l tre
atm
ents
;
16"(
2) th
e pe
rcen
tage
of t
he p
rem
ium
cha
rged
by
17th
e is
suer
that
. is
set.
asid
e ro
adm
inis
trat
ion
and
18m
arke
ting
of th
e is
suer
;
19"(
3) th
e pe
rcen
tage
of t
he p
rem
ium
cha
rged
by
20th
e is
suer
that
is e
xpen
ded
dire
ctly
for
patie
nt, c
am;
21"(
4) th
e nu
mbe
r, m
ix, a
nd d
istr
ibut
ion
of p
ar-
22tic
ipat
ing
heal
th p
rofe
ssio
nals
and
pro
vide
rs;
23"(
5)th
era
tioof
enr
olle
esto
part
icip
atin
g
24he
alth
pro
fess
iona
ls a
nd p
rovi
ders
by
cate
gory
and
25ty
pe o
f hea
lth p
rofe
ssio
nal a
ndpr
ovid
er;
S 84
4 IS
45
2 3 4 5 6 7 8 9 10 I I 12 13 14 15 16 17 18 19 20 21 22 23 24
27
"(6)
the
expe
nditu
res
and
utili
zatio
npe
r en
-
rolle
e by
cat
egor
y an
d ty
pe o
f hea
lth p
rofe
ssio
nal
and
prov
ider
;
"(7)
the
finan
cial
obl
igat
ions
of t
he e
nrol
lee
and
the
issu
er,
incl
udin
gpr
emiu
ms,
copa
ymen
ts,
dedu
ctib
les,
and
est
ablis
hed
aggr
egat
e m
axim
ums
on
out-
of-p
ocke
t cos
ts, f
or a
ll ite
ms
and
serv
ices
,
"(A
)th
ose
furn
ishe
dby
hea
lthpr
ofes
-
sion
als
anti
prov
ider
s th
at. a
re n
ot p
artic
ipat
ing
heal
th p
rofe
ssio
nals
and
pro
vide
rs, a
nd
"(1)
thos
e fu
rnis
hed
to a
n en
rolle
e w
ho is
outs
ide
the
serv
ice
aria
of t
ic' (
-ove
rage
;
"(8)
util
izat
ion
revi
ew r
equi
rem
ents
of t
he is
-
sue
(incl
udin
g pr
ior
auth
oriz
atio
n re
view
, con
cur-
rent
.re
view
, pos
t-se
rvic
e re
view
, pos
t-pa
ymen
t re-
view
, and
any
oth
er p
roce
dure
s th
at tu
nic
lead
to d
e-
nial
of c
over
age
or p
aym
ent f
or a
ser
vice
);
"(9)
fina
ncia
l arr
ange
men
ts a
nd in
cent
ives
that
.
may
S 84
4 IS
"(A
) lim
it, th
e ite
ms
and
serv
ices
furn
ishe
d
to a
n en
rolle
e,
"(B
) re
stric
t, re
ferr
al o
r tr
eatm
ent.
optio
ns,
or
46
1 2 3 4 5 6 7 8 9 10 I I 12 13 14 15 16 17 18 19 20 21 22 23 24
28
"((;
) ne
gativ
ely
affe
ct th
e fid
ucia
ry e
spon
-
sibi
lity
of a
hea
lth p
rofe
ssio
nal o
r pr
ovid
er to
an e
nrol
lee;
"(10
) ot
her
ince
ntiv
es fo
r he
alth
pro
fess
iona
ls
and
prov
ider
s to
den
y or
lim
it. n
eede
d ite
ms
or s
erv-
ices
;
"(1
1 )
qual
ity in
dica
tors
for
the
issu
er a
nd p
ar-
ticip
atin
g- h
ealth
pro
fess
iona
ls a
nd p
rovi
ders
, inc
lud-
ing
perf
orm
ance
mea
sure
s su
ch a
s ap
prop
riate
ref
er-
rals
and
pre
vent
ion
of s
econ
dary
com
plic
atio
ns fo
l-
low
ing
trea
tmen
t;
"(12
) gr
ieva
nce
proc
edur
es a
nd a
ppea
ls r
ight
s
unde
r th
e co
vera
ge, a
nd s
umm
ary
info
rmat
ion
abou
t
the
num
ber
and
disp
ositi
on o
f grie
vanc
es a
nd a
p-
peal
s in
the
mos
t. re
cent
. per
iod
for
(1/1
1111
1(4.
e
curl
il(!(
111'
ilte
illri
filli
al01
1 IS
avai
labl
e; a
nd
"(13
) th
e pe
rcen
tage
of u
tiliz
atio
n re
view
det
er-
initi
atio
ns m
ade
by th
e is
suer
that
. dis
agre
e w
ith th
e
judg
men
t or
the
trea
ting
heal
th p
rofe
ssio
nal o
r pr
o-
vide
r an
d th
e pe
rcen
tage
of s
uch
dete
rmin
atio
ns th
at
are
reve
rsed
on
appe
al.
"(b)
ItE
m3,
AT
IoN
s.T
he S
ecre
tary
, in
colla
bora
tion
with
the
Sec
reta
ry o
f IJa
lmr,
sha
ll is
sue
regu
latio
ns to
es-
tabl
isl
eS 6
44 I
S
47
29
"(1)
the
styl
es a
nd s
izes
or
type
to b
e us
ed w
ith
2re
spec
t. to
the
appe
aran
ce o
f the
pub
licat
ion
of th
e
3in
form
atio
n re
quire
d un
der
subs
ectio
n (a
);
4"(
2) s
tand
ards
for
the
publ
icat
ion
of in
form
a-
5tio
n to
ens
ure
that
suc
h pu
blic
atio
n is
-
6"(
A)
mai
nly
acce
ssib
le, a
nd
7"(
B)
in c
omm
on la
llgtla
ge e
asily
und
er-
8st
ood,
9by
indi
vidu
als
with
littl
e or
no
conn
ectio
n to
or
un-
10de
rsta
ndin
g of
the
lang
uage
em
ploy
ed b
y he
alth
pro
-
1 I
fess
iona
ls a
nd p
rovi
ders
, hea
lth in
sura
nce
issu
ers,
or
12ot
her
entit
ies
invo
lved
in th
e pa
ymen
t. or
del
iver
y of
13he
alth
car
e se
rvic
es, a
nd
14"(
3) th
e pl
acem
ent a
nd p
ositi
onin
g of
info
rma-
15tio
n in
hea
lth p
lan
mar
ketin
g m
ater
ials
.
16"S
EC
. 277
9. C
ON
FID
EN
TIA
LIT
Y; A
DE
QU
AT
E R
ESE
RV
ES.
17"(
a) C
oNriD
EN
riALI
TY
.
I 8"(
1) IN
GE
NE
RA
L.A
hea
lth in
sura
nce
issu
er
19sh
all e
stab
lish
mec
hani
sms
and
proc
edur
es to
ens
ure
20co
mpl
ianc
e w
ith a
pplic
able
Ped
eral
and
Sta
te la
ws
21to
pro
tect
. the
con
fiden
tialit
y of
indi
vidu
ally
iden
tili-
22ab
le in
form
atio
n he
ld b
y th
e is
suer
with
res
pect
. to
23an
enr
olle
e, h
ealth
pro
fess
iona
l, or
pro
vide
r.
24"(
2) D
EF
INrr
ioN
.For
pur
pose
s of
par
agra
ph
25(1
), th
e te
rm 'i
ndiv
idua
lly id
entif
iabl
e in
form
atio
n'
8 64
4 IS
48
30
Mea
ns, W
ith r
espe
ct. t
o an
enr
olle
e, a
hea
lth p
rofe
s-1
2si
onal
, or
a pr
ovid
er, a
ny in
form
atio
n, w
heth
er o
ral
2
3or
rec
orde
d in
any
med
ium
Or
form
, tha
tid
entif
ies
3
4or
can
rea
dily
be
asso
ciat
ed w
ith th
e id
entit
yor
the
4
5en
rolle
e, th
e he
alth
pro
fess
iona
l, or
the
prov
ider
.5
6"(
1) F
INA
NC
IAL
RE
SER
VE
S; S
OL
VE
NC
Y.A
hea
lth6
7in
sura
nce
issu
er s
hall-
7
8"(
1) n
ieet
suc
h fin
anci
al r
eser
ve o
r ot
her
sol-
8
9ve
ncy-
rela
ted
requ
irem
ents
as
the
appl
icab
le S
tate
9
10au
thor
ity m
ay e
stab
lish
to a
ssur
e th
e co
ntin
ued
10
11av
aila
bilit
y of
(an
d ap
prop
riate
pay
men
t for
) en
tere
d11
12ite
ms
and
serv
ices
for
enro
llees
; and
12
13"(
2) e
stab
lish
mec
hani
sms
spec
ified
by
the
;11)
-13
14pl
icab
le S
tate
aut
horit
y to
pro
tect
enr
olle
es, h
ealth
14
15pr
ofes
sion
als,
and
pro
vide
rs in
the
even
t of f
ailu
re O
f15
16th
e is
suer
.16
17 S
uch
requ
irem
ents
sha
ll no
t und
uly
impe
de th
e es
tabl
ish-
17
18 M
em. o
f hea
lth in
sura
nce
issu
ers
owne
d an
dop
erat
ed b
y18
19 h
ealth
car
e pr
ofes
sion
als
or p
rovi
ders
or
byno
n-pr
otit.
19
20 c
omm
unity
-bas
ed o
rgan
izat
ions
.20
21"S
EC
. 278
0. Q
UA
LIT
Y I
MPR
OV
EM
EN
T P
RO
GR
AM
.21
22"(
a) IN
GE
NE
RA
LA h
ealth
insu
ranc
e is
suer
sha
ll22
23 e
stab
lish
a qu
ality
impr
ovem
ent p
rogr
am(c
onsi
sten
t with
23
24 s
ubse
ctio
n (h
)) th
at s
yste
mat
ical
ly a
ndco
ntin
uous
ly a
s-24
25 s
esse
s an
d im
prov
es25
.S 6
44 I
S
49
31
"(1)
enr
olle
e he
alth
sta
tus,
pat
ient
. out
com
es,
proc
esse
s of
car
e, a
nd e
nrol
lee
satis
fact
ion
asso
ci-
ated
with
hea
lth c
are
prov
ided
by
the
issu
er; a
nd
"(2)
the
adm
inis
trat
ive
and
fund
ing
capa
city
of
the
issu
er to
sup
port
and
em
phas
ize
prev
entiv
e ca
re,
utili
zatio
n, a
cces
s an
d av
aila
bilit
y, c
ost e
ffect
iven
ess,
acce
ptab
le tr
eatm
ent.
mod
aliti
es, s
peci
alis
ts r
efer
rals
,
the
peer
rev
iew
pro
cess
, and
the
effic
ienc
y of
the
ad-
min
istr
ativ
e pr
oces
s.
"(b)
PuN
(rrio
Nti.
A q
ualit
y im
prov
emen
t. pr
ogra
m
esta
blis
hed
purs
uant
to s
ubse
ctio
n (a
) sh
all-
"(I)
ass
ess
the
perf
Orm
ance
of t
he is
suer
and
its p
artic
ipat
ing
heal
th p
rofe
ssio
nals
and
pro
vide
rs
and
repo
rt, t
he r
esul
ts o
f suc
h as
sess
men
t. to
pur
-
chas
ers,
par
ticip
atin
g he
alth
pro
fess
iona
ls a
nd p
ro-
eide
rs, a
nd a
dmin
istr
ativ
e pe
rson
nel;
"(2)
dem
onst
rate
mea
sura
ble
impr
ovem
ents
in
clin
ical
out
com
es a
nd p
lan
perf
orm
ance
mea
sure
d by
iden
tifie
d cr
iteria
, inc
ludi
ng th
ose
spec
ified
in s
ub-
sect
ion
(a)(
1); a
nd
"(3)
ana
lyze
qua
lity
asse
ssm
ent.
data
to d
eter
-
min
e sp
ecifi
c in
tera
ctio
nsin
the
deliv
ery
syst
em
(bot
h th
e de
sign
and
fund
ing
of th
e he
alth
insu
ranc
e
cove
rage
and
the
clin
ical
pro
visi
on o
f car
e) th
at. h
ave
an a
dver
se im
paet
. On
the
qual
ity o
f car
e.".
.S 6
44 I
S
50
:32
1(h
) A
ril.ic
AT
IoN
To
Cho
mp
I1E
AI,T
nIN
SUltA
NC
E
2 C
ovE
RA
GE
.
3(1
) S
ubpa
rt. 2
of p
art A
of t
itle
XX
VII
of th
e
4P
ublic
I le
alth
Ser
vice
Act
is a
men
ded
by a
ddin
g at
.
5th
e en
d th
e fo
llow
ing
new
sec
tion:
6"S
EC
. 270
6. P
AT
IEN
T P
RO
TE
CT
ION
ST
AN
DA
RD
S.
7"(
a)IN
CIE
NE
RA
L.E
ach
heal
th in
sura
nce
issu
er
8 sh
all c
ompl
y w
ith p
atie
nt p
rote
ctio
n re
quire
men
tsun
der
9 pa
rt. C
with
res
pect
. to
grou
p he
alth
insu
ranc
e co
vera
ge
10it
offe
rs.
11"(
b) A
sstIR
IC
DO
RD
INA
TIO
N.T
he S
ecre
tary
of
12I
lean
and
Hum
an S
ervi
ces
and
the
Sec
reta
ry o
fL
xbor
13sh
all e
nsur
e, th
roug
h th
e ex
ecut
ion
of a
n in
tera
genc
y
14 m
emor
andu
m o
f und
erst
andi
ng b
etw
een
such
Sec
reta
ries,
15 th
at-
16"(
1 )
reg
ulat
ions
, rul
ings
, and
inte
rpre
tatio
nsis
-
17su
ed b
y su
ch S
ecre
tarie
s re
latin
g to
the
san'
mat
ter
18ov
erw
hich
such
Sec
reta
ries
have
resp
onsi
bilit
y
19un
der
part
. C (
and
this
sec
tion)
and
sec
tion
713
of
20th
e E
mpl
oyee
Ret
irem
ent.
Inco
me
Sec
urity
Act
of
2119
74 a
re a
dmin
iste
red
so a
s to
hav
e th
e sa
me
effe
ct
22at
all
times
; and
23"(
2) c
oord
inat
ion
of p
olic
ies
rela
ting
toca
irn:-
24in
g th
e sa
me
requ
irem
ents
thro
ugh
such
Sec
reta
ries
25in
ord
er to
hav
e a
coor
dina
ted
enfo
rcem
ent s
trat
egy
S 64
4 IS
51
:33
that
avo
ids
dupl
icat
ion
of e
nfor
cem
ent,
efth
rts
and
2as
sign
s pr
iorit
ies
in e
nfor
cem
ent."
.
3(2
)S
ectio
n 27
92 o
f suc
hA
ct (
42U
.S.C
.
430
0gg-
92)
is a
men
ded
by in
sert
ing
"am
l sec
tion
527
06(b
)" a
fter
"of 1
996"
.
6(e
) A
P11
,1cA
VO
N T
o IN
DIV
IDU
AL
IIE
n1,T
IIIN
SU
R1
7 A
NC
E C
OV
ER
AG
E.P
art,
B o
f titl
e X
XV
II of
the
Pub
lic
8H
ealth
Ser
vice
Act
is a
men
ded
by in
sert
ing
afte
r se
ctio
n
9 27
51 th
e fo
llow
ing
new
sec
tion:
10"S
EC
. 275
2. P
AT
IEN
T P
RO
TE
CT
ION
ST
AN
DA
RD
S.
11"E
ach
heal
th in
sura
nce
issu
er s
hall
com
ply
with
pa-
12tie
nt. p
rote
ctio
n re
quire
men
ts u
nder
par
t. C
with
res
pect
13to
indi
vidu
al h
ealth
insu
ranc
e co
vera
ge it
offe
rs."
.
14(d
) M
onw
IcA
TIo
NP
RE
:mm
[0N
ST
AN
DA
rtnr
i.
15(1
) G
uoul
' ilE
ALT
II IN
SU
RA
NC
E C
OV
ER
AG
E.
16S
ectio
n 27
2:3
or s
uch
Act
. (42
11.
S.C
. 300
gg-2
3) is
17am
ende
d-
18(A
) in
sub
sect
ion
(a)(
1 ),
by
strik
ing
"sub
-
19se
ctio
n (h
)" a
nd in
sert
ing
"sub
sect
ions
(h)
and
20(c
) ";
21(1
1) b
y re
rlesi
l.ora
ting
subs
ectio
ns (
e) a
nd
22(d
) as
sub
sect
ions
(d)
and
(e)
, req
rect
ivel
y; a
nd
23((
;) b
y in
sert
ing
afte
r su
bsec
tion
(b)
the
24fo
llow
ing
new
sub
sect
ion:
S 64
4 IS
52
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
34
"(c)
SE
cni.A
1.,
BA
IN C
AS
E O
K P
AT
IEN
T P
RO
TE
C-
I 2T
ION
RE
QU
IRE
ME
NT
S. S
ubje
ct. t
o su
bsec
tion
(a)(
2), t
he
prov
isio
ns o
f sec
tion
270(
i and
par
t C, a
nd p
art 1
) in
sofa
r3
as it
app
lies
to s
ectio
n 27
06 o
r pa
rt. C
, sha
ll no
t. be
con
-4
stru
ed t.
o pr
eem
pt a
ny S
tate
law
, or
the
enac
tmen
t or
im-
5
plem
enta
tion
of s
uch
a S
tate
law
, tha
t pro
vide
s pr
otec
tions
6
for
indi
vidu
als
that
are
equ
ival
ent t
o or
str
icte
r th
an th
e7
prot
ectio
ns p
rovi
ded
unde
r su
ch p
rovi
sion
s. "
.8 9
(2)
IND
IvIn
t 1A
LH
EA
LTH
INS
UR
AN
CE
CO
V-
Eitm
:E.S
eaio
n 27
62 o
f suc
h A
ct (
4211
.S.(
;.
300g
g-62
), a
s ad
ded
by s
ectio
n 60
5(6)
(3)(
B)
of
Pub
lic 1
iIN
V 1
04-2
04, i
s am
ende
d
(A)
in s
ubse
ctio
n(a
), b
y st
rikin
g "s
ub-
sect
ion
(h),
not
hing
in th
is p
art."
and
inse
rtin
g
"sub
sect
ions
(h)
and
(c)
", a
nd
(11)
by
addi
ng a
t the
end
the
billo
win
g ne
w
subs
ectio
n:
IC)
SP
EC
IAL
RU
LES
IN C
AS
E O
E P
AT
IEN
T P
le /T
EC
-
'PIO
N R
EQ
uim
mE
NT
s.S
ubje
ct to
sub
sect
ion
(b),
the
prov
isio
ns o
f sec
tion
2752
and
par
t C, a
nd p
art.
1) in
sofa
r
as it
app
lies
to s
ectio
n 27
52 o
r pa
rt. C
, sha
ll no
t.be
con
-
stru
ed to
pre
empt
any
Sta
te la
w, o
r th
e en
actm
ent o
r im
-
plem
enta
tion
of s
uch
a S
tate
law
, tha
t pro
vide
s pr
otec
tions
for
indi
vidu
als
that
. are
equ
ival
ent,
to o
r st
ricte
r th
an th
e
prot
ectio
ns p
rovi
ded
unde
r su
ch p
rovi
sion
s.".
.S 8
44 IS
53
35
(c)
AD
DIT
IoN
AL
CO
NE
OR
M 'N
O A
ME
ND
NI E
NT
S.
(1)
Sec
tion
2723
(a)(
1) o
f suc
h A
ct. (
42 U
.S.C
.
300g
g-23
(a)(
1))
is a
men
ded
by s
trik
ing
"par
t. C
"
and
inse
rtin
g "p
arts
C a
nd 1
)".
(2)
Sec
tion
2762
(b)(
1) o
f suc
h A
ct (
42 U
.S.C
.
300g
g-62
(b)(
1))
is a
men
ded
by s
trik
ing
"par
t. C
''
and
inse
rtin
g "p
art.
1)".
(f)
EP
FE
cTN
E D
AT
Es.
(1 )
(A)
Sub
ject
to s
ubpa
ra-
grap
h (B
), th
e am
endm
ents
mad
e IT
sub
sect
ions
(a)
, (b)
,
10(d
)(1)
, and
(e)
sha
ll ap
ply
with
res
pect
to g
roup
hea
lth
11in
sura
nce
cove
rage
for
grou
p he
alth
pla
n ye
ars
begi
nnin
g
12 o
n rir
afte
r Ju
ly 1
, 190
8 (in
this
sub
sect
ion
refe
rred
to
13as
the
"gen
eral
effe
etiv
e da
te")
and
als
o sh
all a
pply
to
14 p
ortio
ns o
f pla
n ye
ars
Occ
urrin
g on
and
afte
r Ja
nuar
y 1,
1519
99.
16(B
) In
the
case
of g
roup
hea
lth in
sura
nce.
cov
erag
e
17pr
ovid
ed p
ursu
ant t
o a
grou
p he
alth
pla
n m
aint
aine
d pu
r-
18 s
cant
. to
1or
mor
e co
llect
ive
barg
aini
ng a
gree
men
ts b
e-
19 'm
em e
mpl
oyee
rep
rese
ntat
ives
and
1 o
r m
ore
empl
oyer
s
20 r
atifi
ed b
efor
e th
e da
te o
f ena
ctm
ent o
f thi
s A
ct, t
he
21am
endm
ents
mad
e by
sub
sect
ions
(a)
, (In
), (
d)(1
), a
nd (
c)
22 s
hall
not a
pply
to p
lain
yea
rs b
egin
ning
bef
ore
the
late
r
23 o
f-24
(i) th
e da
te o
n w
hich
the
last
col
lect
ive
barg
ain-
25in
g ag
reem
ents
rel
atin
g to
the
plan
term
inat
es (
de-
3 64
4 IS
5 4
36
1te
rnin
ed w
ithou
t. re
gard
to a
ny e
xten
sion
ther
eof
2ag
reed
to a
fter
the
date
of e
nact
men
t. of
this
Act
.),
3or
4(ii
) th
e ge
nera
l effe
ctiv
e da
te.
51'
or p
urpo
ses
of c
laus
e (i)
, any
pla
n am
endm
ent m
ade
pur-
6 su
ant t
o a
colle
ctiv
e ba
rgai
ning
agr
eem
ent
rela
ting
to tl
IC
7 pl
an w
hich
am
ends
the
plan
sol
ely
toco
nfor
m to
any
re-
8 qu
irem
ent a
dded
by
subs
ectio
n (a
) or
(b)
shal
l not
, be
9 tr
eate
dits
a te
rmin
atio
n of
suc
h co
llect
ive
barg
aini
ng
10 a
gree
men
t..
11(2
) T
he a
z»en
dmen
ts m
ade
lw s
ubse
ctio
ns (
a),
(c),
12(d
)(2)
, and
(e)
sha
ll ap
ply
with
res
pect
. to
indi
vidu
al h
ealth
13in
sura
nce
cove
rage
offe
red,
sol
d, is
sued
, ren
ewed
,in
effe
tt,
14 O
r op
erat
ed in
the
indi
vidu
al m
arke
t on
oraf
ter
the
gen-
15 e
al e
ffect
ive
date
.
16 S
EC
. 3. P
AT
IEN
T P
RO
TE
CT
ION
ST
AN
DA
RD
S U
ND
ER
TH
EE
M-
17PL
OY
EE
RE
TIR
EM
EN
T I
NC
OM
E S
EC
UR
ITY
18A
CT
OF
1974
.
19(a
) IN
GE
NE
RA
I,.S
ubpa
rt B
of p
art.
7of
sub
title
2013
of t
itle
I of t
he E
mpl
oyee
Ret
irem
ent.
Inco
me
Sec
urity
21A
ct o
f 197
4 is
am
ende
d by
add
ing
at. t
he e
ndth
e fo
llow
ing
22 n
ew s
ectio
n:
23"S
EC
. 713
. PA
TIE
NT
PR
OT
EC
TIO
N S
TA
ND
AR
DS.
24"(
a)IN
CIE
NE
RA
I..S
IIIIje
et to
sub
sect
ion
(In)
,a
25 g
roup
hea
lth p
lan
(and
a h
ealth
insu
ranc
e is
suer
offe
ring
S 64
4 IS
55
37
1gr
oup
heal
th in
sura
nce
cove
rage
in c
onne
ctio
n w
ith s
uch
2a
plan
) sh
all c
ompl
y w
ith th
e re
quire
men
ts o
f par
t C o
f
3tit
le X
XV
II of
the
Pub
lic I
leal
th S
ervi
ce A
ct..
4"(
b) R
EP
ER
EN
CE
.S IN
AP
PLI
CA
T/O
N,-
-ln a
pply
ing
5 su
bsec
tion
(a)
Mul
o th
is p
art,
any
refe
renc
e in
suc
h pa
rt,
6 C
-7 8 9 10 11 12 13 14 15
"(1)
to a
hea
lth in
sura
nce
issu
er a
nd h
ealth
in-
sura
nce
cove
rage
offe
red
by s
uch
anis
suer
is
deem
ed to
incl
ude
a re
fere
nce
to a
gro
up h
ealth
pla
n
and
cove
rage
und
er s
uch
plan
, res
pect
ivel
y;
"(2)
to th
e S
ecre
tary
is d
eem
ed a
ref
eren
ce to
the
Sec
reta
ry o
f Lab
or;
"(3)
to a
n ap
plic
able
Sta
te a
utho
rity
is d
eem
ed
a re
fere
nce
to th
e S
ecre
tary
of L
abor
; and
"(4)
to a
n en
rolle
e w
ith r
espe
et to
hea
lth in
sur-
16}w
ee c
over
age
is d
eem
ed to
incl
ude
a re
fere
nce
to ;I
17pa
rtic
ipan
t. or
ben
efic
iary
with
res
pect
. to
a gr
oup
18he
alth
pla
n.
19"(
c) A
ssul
tiNG
Coo
RD
1Nar
toN
.The
Sec
reta
ry o
f
20 H
ealth
and
Hum
an S
ervi
ces
and
the
Sec
reta
ry o
f Lab
or
21sh
all e
nsur
e, th
roug
h th
e ex
ecut
ion
of a
n in
tera
genc
y
22 m
emor
andu
m o
f und
erst
andi
ng b
etw
een
such
Sec
reta
ries,
23 th
at/4
"(1)
reg
ulat
ions
, rul
ings
, and
inte
rpre
tatio
ns is
-
25su
er! b
y su
ch S
ecre
tarie
s re
latin
g to
the
sam
e !n
atte
r
.S 6
44 I
S
5o
2 3 4 5 6 7 8 9 10 I I 12 13 14 15 16 17 18 19 20 21 22 23 24
38
over
NV
I 141
11so
d'Se
cret
arie
sha
vere
spon
sibi
lity
unde
r su
ch p
art.
C (
and
sect
ion
2706
of
the
Publ
ic
Hea
lth S
ervi
ce A
ct)
and
this
sec
tion
are
adm
inis
-
tere
d so
as
to h
ave
the
win
e ef
fect
. at a
ll tim
es; a
nd
"(2)
coo
rdin
atio
n of
pol
icie
s re
latin
g to
enf
orc-
ing
the
sam
e re
quir
emen
ts th
roug
h su
ch S
ecre
tari
es
in o
rder
to h
ave
a co
ordi
nate
d e»
fore
emen
t str
ateg
y
that
avo
ids
dupl
icat
ion
of e
nfor
cem
ent e
ffor
ts a
nd
assi
gns
prio
ritie
s in
enf
orce
men
t".
(h)
Mor
tincA
TIo
N (
no P
RE
Em
i"rt
oN S
TA
ND
AR
DS.
Sect
ion
731
of s
uch
Act
, (42
(I.
S.C
. 119
1) is
am
ende
d
(I)
in s
ubse
ctio
n (a
)(1)
, by
stri
king
"su
bsec
tion
(b)"
and
inse
rtin
g "s
ubse
ctio
ns (
b) a
nd (
c)";
(2)
by r
edes
igna
ting
subs
ectio
ns (
c) a
nd (
d) a
s
subs
ectio
ns (
d) a
nd (
e), r
espe
ctiv
ely;
and
(3)
hin
sert
ing
afte
r su
bsec
tion
(b)
the
ing
new
sub
sect
ion:
"(e1
Sl'E
cIA
L R
UL
ES
INC
ASE
Ott'
PAT
IEN
T P
RO
TE
C-
TIO
N R
EQ
UIR
EM
EN
TS.
Stat
ject
. to
subs
ectio
n (a
)(2)
, the
prov
isio
ns o
f se
ctio
n 71
3 an
d pa
rt C
of
title
XX
VII
of
the
Publ
ic H
ealth
Ser
vice
Act
., an
d su
bpar
t Cin
sofa
r as
it ap
plie
s to
sec
tion
713
or s
uch
part
, sha
ll no
tbe
con
-
stru
ed to
pre
empt
any
Sta
te la
w, o
r th
e en
actm
ent.
orim
-
plem
enta
tion
of s
uch
a St
ate
law
, tha
t pro
vide
spr
otec
tions
S 6
44 IS
57
39
Ifo
r in
divi
dual
s th
at, a
re e
quiv
alen
t to
or s
tric
ter
than
the
2 pr
otec
tions
pro
vide
d un
der
such
3(c
) C
oNPO
RM
INt:
AM
EN
DM
EN
TS.
(1)
Sect
ion
732(
a)
4 of
suc
h A
ct (
29 U
.S.(
;. 11
85(a
)) is
am
ende
d by
str
ikin
g
5 "s
ectio
n 71
1" a
nd in
sert
ing
"sec
tions
711
and
713
".
6(2
) T
he ta
ble
of c
onte
nts
in s
ectio
n1
of s
uch
Act
7is
am
ende
d by
inse
rtin
g af
ter
the
item
rel
atin
g to
sec
tion
8 71
2 th
e fo
llow
ing
new
item
:
"See
. 713
. Pat
ient
pro
tmtio
n st
anda
rds.
...
9(3
) Se
ctio
n 73
4 of
suc
h A
ct (
29 U
.S.(
;. 11
87)
is
10 a
men
ded
by in
setti
ng "
and
sect
ion
713(
4)"
afte
r "o
f
1119
96".
12((
1)E
PPE
crIv
E D
AT
E.(
1) S
ubje
ct to
par
agra
ph
13(2
), th
e am
endm
ents
mad
e by
this
sec
tion
shal
l app
ly w
ith
14 r
espe
ct to
gro
up h
ealth
pla
ns f
or p
lan
year
s be
ginn
ing
on
15 o
r af
ter
July
1, 1
998
(in
this
sub
sect
ion
refi
wre
d to
as
16 th
e "g
ener
al e
ffec
tive
date
") a
nd a
lso
shal
l app
ly to
1)(
11.-
17tio
ns o
f pl
an y
ears
occ
urri
ng o
n an
d af
ter
Janu
ary
1,
1819
99.
19(2
) In
the
case
of
a gr
oup
heal
th p
lat,
mai
ntai
ned
20 p
ursu
ant
1.11
IO
r M
ore
colle
ctiv
e ba
rgai
ning
, agr
eem
ents
21be
twee
n em
ploy
ee r
epre
sent
ativ
es a
nd 1
or m
ore
empl
oy-
22 e
rs r
atif
ied
befo
re th
e da
te o
f en
actm
ent o
f th
is A
ct, t
he
23 a
men
dmen
ts m
ade
by th
is s
ectio
n sh
all n
ot a
pply
to p
lan
24 y
ears
beg
inni
ng b
etO
re th
e la
ter
of
S 6
44 IS
53
4041
(A)
the
date
on
whi
ch th
e la
st. c
olle
ctiv
e ba
r-1
bene
fit p
lan
mai
ntai
ned
to p
rovi
de h
ealth
car
e be
ne-
2ga
inin
g ag
reem
ents
rel
atin
g to
the
plan
term
inat
es2
fits
.".
3(d
eter
min
ed w
ithou
t. re
gard
to a
ny e
xten
sion
ther
eof.
3(I
d E
PPE
citv
E D
AT
E.T
he a
men
dmen
t mad
e by
4ag
reed
to a
fter
the
date
of
enac
tmen
t of
this
Act
),4
subs
ectio
n (a
) sh
all a
pply
to c
ause
s of
act
ion
aris
ing.
on
5O
r5
or a
fter
the
date
of
the
enac
tmen
t of
this
Act
.
6(1
3) th
e ge
nera
l eff
ectiv
e da
te.
0
7 Po
r pu
rpos
es o
f su
bpar
agra
ph (
A),
any
pla
nam
endm
ent.
8 m
ade
purs
uant
. to
a co
llect
ive
barg
aini
ng a
gree
men
t.re
lat-
9 in
g to
the
plan
whi
ch a
men
ds th
e pl
an s
olel
y to
conf
orm
10 to
any
req
uire
men
t add
ed b
y su
bsec
tion
(a)
shal
l not
. he
I I
trea
ted
as a
term
inat
ion
of s
uch
colle
ctiv
eba
rgai
ning
12 a
gree
men
t.
13 S
EC
. 4. N
ON
-PR
EE
MPT
ION
OF
STA
TE
LA
W R
ESP
EC
TIN
GL
I-
14A
BIL
ITY
OF
GR
OU
P H
EA
LT
H P
LA
NS.
15(a
) IN
GE
NE
RA
L.S
ectio
n 51
4(h)
of
the
Em
ploy
ee
16R
etir
emen
t. In
com
e Se
curi
ty A
ct. o
f 19
74 (
29U
.S.C
.
1711
44(b
)) is
am
ende
d by
red
esig
liatin
g pa
ragr
aph
(9)
as
18 p
arag
raph
(1(
1) a
nd in
sert
ing
the
hollo
win
g ne
w p
at-
19 g
raph
:
20"(
9) S
ubse
ctio
n (a
) of
this
sec
tion
shal
l not
he
21co
nstr
ued
to p
recl
ude
any
Stat
e ca
use
of a
etio
n to
22re
cove
r da
mag
es f
or p
erso
nal
inju
ry o
r w
rong
ful
23de
ath
agai
nst a
ny p
erso
n th
at p
rovi
des
insu
ranc
e or
24ad
min
istr
ativ
e se
rvic
es to
or
for
all e
mpl
oyee
wel
fare
S 64
4 IS
S 64
4 IS
5960
U.S. Department of EducationOffice of Educational Research and Improvement (OERI)
National Library of Education (NLE)Educational Resources Information Center (ERIC)
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