7 habits of highly effective people - book summary

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Page 1: 7 habits of highly effective people - Book summary

BOOK SUMMARY

#1

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Page 2: 7 habits of highly effective people - Book summary

ABOUT THE AUTHOR

Stephen Richards Covey (1932 – 2012) was an American educator, author, businessman and keynote speaker. He did his MBA in Harvard. His other popular books were • First Things First • Principle-Centered Leadership • The Seven Habits of Highly Effective Families • The 8th Habit • The Leader In Me • How Schools and Parents Around the World Are

Inspiring Greatness • One Child at a Time.

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Page 3: 7 habits of highly effective people - Book summary

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Habits have a

tremendous gravity

pull

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Lift off takes a lot of effort,

but once we break out of the gravity pull,

our freedom takes on a whole new dimension

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Ready for take off ?

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CAN WE CREATE A HABIT?

• We are what we repeatedly do

• Excellence is not an act, but a habit

• Habits are learned and unlearned

• We are not the habits, hence we can change them

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HABITS

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Knowledge

(what to, why to)

Desire

(want to)

Skills

(how to)

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THE SEVEN HABITS PARADIGM

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Interdependence

Dependence

Independence

Public Victory

Put First Things First

Private Victory

Be Proactive

Begin with the end in

mind

Think Win / Win

Synergize

Understand and then be

understood

You

Me

We

Maturity

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Habit 1:

Be proactive

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PROACTIVE MODEL

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Self-Awareness

Imagination Conscience

Independent Will

Response Stimulus Freedom

to Choose

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Circle of Concern

Circle of influence

We have a wide range of

concerns, but not all of them

fall into our circle of influence

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“Proactive people focus on their efforts in their circle of

influence, causing the circle of influence to increase”

“Reactive people focus their effort in the circle of concern.

The negative energy generated by that focus causes the

circle of influence to shrink”

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“Anytime we think the problem is out there,

that thought is the stimulus”

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You can choose your language

Reactive:

I must

If only

They made me

If I had

Proactive:

I prefer

I will

I choose

I can be

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EXAMPLE

• Nike is another example of a company that took a proactive stance, responding to criticisms about the labor conditions in the company´s supply chain.

• Kingfisher, a company that owns the British chain B&Q, has successfully implemented a proactive stance on waste reduction, chemicals and green issues.

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EXAMPLE

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IF NOT..

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HABIT 1 – SUMMARY

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Effective People Ineffective People

BE PROACTIVE

BE REACTIVE

Proactive people take responsibility for their own lives. They determine the

agendas they will follow and choose their response to what happens around them.

Reactive people don’t take responsibility for their own lives. They feel victimized, a product of circumstances, their past, and

other people. They do not see as the creative force of their lives.

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Habit 2:

Begin with the end in mind

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The key to the ability to change

is the thought of who you are,

what you are about and what you value

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Is the script you are living in, in harmony with your

values?

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Page 23: 7 habits of highly effective people - Book summary

EXAMPLE

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EXAMPLE

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IF NOT..

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IF NOT..

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HABIT 2 - SUMMARY

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Effective People Ineffective People

BEGIN WITH THE END IN MIND BEGIN WITH NO END IN MIND

These people use personal vision, correct principles, and their deep sense of

personal meaning to accomplish tasks in a positive and effective way. They live life

based on self-chosen values and are guided by their personal mission

statement.

These people lack personal vision and have not developed a deep sense of personal meaning and purpose. They have not paid the price to develop a

mission statement and thus live life based on society’s values instead of self-chosen

values.

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Habit 3:

Put first things first

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The key to time

management is not

to prioritize what’s

on your schedule

but to schedule

your priorities

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It’s almost impossible to say NO to the popularity of

urgent, non important matters, if you don’t have a

bigger YES burning inside Book summary from

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. Crisis

. Pressing problems

. Deadline-driven projects, meetings, preparations

. Preparation

. Prevention

. Values clarification

. Planning

. Relationship building

. True re-creation

. Empowerment

. Interruptions, some phone calls . Some mail, some reports . Some meetings . Many proximate, pressing matters . Many popular activities

. Some phone calls

. Time wasters

. “Escape” activities

. Irrelevant mail

. Excessive TV

I II

III IV

Urgent Not Urgent

Imp

ort

ant

No

t Im

po

rtan

t

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“Things which matter most should never be at the

mercy of things which matter least” - Goethe Book summary from

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EXAMPLE

• Vision, Mission & targets in business

• Schedule

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IF NOT..

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HABIT 3 - SUMMARY

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Effective People Ineffective People

PUT FIRST THINGS FIRST

PUT SECOND THINGS FIRST

These people exercise discipline, and they plan and execute according to

priorities. They also “walk their talk”.

These people are crisis managers who are unable to stay focused on high-

leverage tasks because of their preoccupation with circumstances, their

past, or other people. They are caught up in the “thick of thin things” and are

driven by the urgent.

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Habit 4:

Think Win/win

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“You can only achieve win/win solutions

with win/win processes”

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It’s not your way or my way, it’s a better way

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Lose/Win

Hig

h

Low

Win/Win

Lose/Lose Win/Lose

CO

NS

ID

ER

AT

IO

N

Low High

COURAGE Book summary from

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Page 40: 7 habits of highly effective people - Book summary

EXAMPLE

• Android One project – Google and partners

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EXAMPLE

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IF NOT..

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HABIT 4 - SUMMARY

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Effective People Ineffective People

THINK WIN-WIN

THINK WIN-LOSE OR LOSE-WIN

These people have an abundance mentality and the spirit of cooperation. They achieve effective communication and high trust levels in their Emotional Bank Accounts with others, resulting in

rewarding relationships and greater power to influence.

These people have a scarcity mentality and see life as a zero-sum game. They

have ineffective communication skills and low trust levels in their Emotional Bank

Accounts with others, resulting in a defensive mentality and adversarial

feelings.

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EMOTIONAL BANK ACCOUNT

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Emotional Bank Account

Clarify Expectations

Keep Promises

Treat others Kindly

Apologize Understand

Others Loyalty to the Absent

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Habit 5:

Seek first to understand,

then to be understood Book summary from

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“We have such a tendency to fix things up with good

advice, but often we fail to take the time to diagnose, to

really deeply understand another human being first”

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Reading your own autobiography into other people’s

lives is nót (even close to) listening

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EXAMPLE

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HABIT 5 - SUMMARY

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Effective People Ineffective People

SEEK FIRST TO UNDERSTAND THEN TO BE UNDERSTOOD

SEEK FIRST TO BE UNDERSTOOD

Through perceptive observation and empathic listening, these non-judgmental people are intent on learning the needs, interests, and concerns of others. They

are then able to courageously state their own needs and wants.

These people put forth their point of view based solely on their auto-biography and

motives, without attempting to understand others first. They blindly prescribe without first diagnosing the

problem.

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Habit 6:

Synergize

“The whole is greater

than the sum of its parts”

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“When we are left to our own experiences, we constantly suffer from a

shortage of data”

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“The person who is truly effective has the humility to recognize his own

perceptual limitations and to appreciate the rich resources available

through interaction with the hearts and minds of other human beings”

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In order to have influence, you have to open

yourself up to bé influenced

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EXAMPLE

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EXAMPLE

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IF NOT..

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HABIT 6 - SUMMARY

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Effective People Ineffective People

SYNERGIZE

COMPROMISE, FIGHT OR FLIGHT

Effective people know that the whole is greater than the sum of the parts. They

value and benefit from differences in others, which results in creative

cooperation and team-work.

Ineffective people believe the whole is less than the sum of the parts. They try

to “clone” other people in their own image. Differences in others are looked

upon as threats.

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Habit 7:

Sharpen the Saw

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Read, write, relax, exercise, play, love, get involved, meditate …

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“Sometimes when we consider what tremendous consequences come from little

things. We are tempted to think, there are no little things. Every person we meet

either teaches us something or learns something from us.”

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FOUR DIMENSION OF RENEWAL

Physical

Exercise, Nutrition, Stress Management

Social / Emotional

Service, Empathy, Synergy, Intrinsic

Security

Spiritual

Value Clarification & Commitment, Study

& Meditation

Mental

Reading, Visualizing, Planning, Writing

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THE UPWARD SPIRAL

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EXAMPLE

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EXAMPLE

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IF NOT..

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HABIT 7 - SUMMARY

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Effective People Ineffective People

SHARPEN THE SAW

WEAR OU T THE SAW

Effective people are involved in self-renewal and self-improvement in the physical, mental, spiritual, and social-

emotional areas, which enhance all areas off their life and nurture the other six

habits.

Ineffective people fall back, lose their interest, and get disordered. They lack a

program of self-renewal and self-improvement and eventually lose the

cutting edge they once had.

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7 PRINCIPLES UPON WHICH THE 7 HABITS ARE BASED

The 7 habits center on the timeless and universal principles of:

• Personal

• Interpersonal

• Managerial

• Organizational Effectiveness

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7 PRINCIPLES UPON WHICH THE 7 HABITS ARE BASED

• The principle of continuous learning, of self-education - the discipline that drives us toward the values we believe in. Such constant learning is required in today’s world, in light of the fact that many of us can expect to work in up to five radically different fields before we retire

• The principle of service, of giving oneself to others, of helping to facilitate other people’s work

• The principle of affirmation of others - treating people as proactive individuals who have great potential

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7 PRINCIPLES UPON WHICH THE 7 HABITS ARE BASED

• The principle of staying positive and optimistic, radiating positive energy - including avoiding the four emotional cancers (criticizing complaining, comparing and competing)

• The principle of balance - the ability to identify our various roles and to spend appropriate amounts of time in, and focus on, all the important roles and dimensions of our life. Success in one area of our life cannot compensate for neglect or failure in other areas of our life.

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7 PRINCIPLES UPON WHICH THE 7 HABITS ARE BASED

• The balance of spontaneity and serendipity - the ability to experience life with a sense of adventure, excitement, and fresh rediscovery, instead of trying to find a serious side to things that have no serious side.

• The principle of consistent self-renewal and self-improvement in the four dimensions of one’s life: physical, mental, spiritual, and social - emotional.

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LIFE CIRCLE

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PUBLIC LIFE

PRIVATE LIFE

SECRET LIFE

4 UNIQUE HUMAN ENDOWMENTS

• SELF-AWARENESS

• CONSCIENCE

• IMAGINATION

• WILLPOWER

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4 UNIQUE HUMAN ENDOWMENTS

• Self Awareness:

We begin to become self-aware and explore the

programs we are living out. We come to realize that we stand apart from our programming and can even examine it. We also realize that between stimulus and response, we have the freedom to choose. This self-awareness then leads to the ability to look at other unique endowments in our secret life.

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• Conscience:

Our conscience is our internal sense of right and wrong,

our “moral nature.” It is the “greater harmonizer” and “balance wheel” of all the principles that govern our behavior. Our conscience gives us a sense of the degree to which our thoughts and actions are in harmony with our principles.

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4 UNIQUE HUMAN ENDOWMENTS

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• Power of Imagination:

We can visit the power of the mind to create or to

imagine that which does not exist now. In that imagination lie our faith and our hope for the future. We look at what is possible, what we can envision.

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4 UNIQUE HUMAN ENDOWMENTS

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• Will Power or Independent Will:

Willpower refers to our determination, our resoluteness -

our ability to act based solely on our self-awareness. We ask ourselves, “Am I really willing to the distance on my mission statement?” “Am I willing to walk my talk?” “Am I really willing to put first things first in spite of external distractions and pressures?” “Am I going to live a life of my dreams?”

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4 UNIQUE HUMAN ENDOWMENTS

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PARADIGM SHIFT

HABIT A BREAK FROM TRADITIONAL WISDOM

TOWARD 7 HABITS PRINCIPLES

Habit 1 We are a product of our environment

and upbringing.

We are a product of our choices to our

environment and upbringing.

Habit 2 Society is the source of our values. Values are self-chosen and provide

foundation for decision making. Values

flow out of principles.

Habit 3 Reactive to the tyranny of the urgent.

Acted upon by the environment.

Actions flow from that which is

important.

Habit 4 Win-lose. One-sided benefit.

Win-win. Mutual benefit.

Habit 5 Fight, flight, or compromise when

faced with conflict.

Communication solves problems.

Habit 6 Differences are threats.

Independence is the highest value.

Unity means sameness.

Differences are values and are

opportunities for synergy.

Habit 7 Entropy. Burnout on one track - typically work.

Continuous self-renewal and self-

improvement. Book summary from www.themarketingbug.net

Page 79: 7 habits of highly effective people - Book summary

DEAL WITH ALL 4 BASIC NEEDS

• To live – our physical and economic needs

• To love and to be loved – cultural and social ends

• To learn – to grow, develop, be recognized and be useful

• To leave a legacy – spiritual needs for meaning, for feeling that life matters, that we add value and make a difference

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PERSONAL IMMUNE SYSTEM

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Live the Seven Habits

Spend time in Quadrant II

Follow correct principles

Control own life

Maintain high Emotional Bank Account with self and others

Maintain reserve capacity

Be resilient

Empower and serve others

Communicate Empathically

Synergize with others using a win-win approach

Duplicity

Unkindness

Violated expectations

Outside stress and pressures

Time wasters

Interruptions

Pressing problems

Crisis

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References : 7 Habits of Highly Effective People book

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