70+20+10=100: the evidence behind the numbers
TRANSCRIPT
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The Evidence Behind the Numbers
All content © 2016 Towards Maturity CIC Ltd. Not to be distributed or copied.
@LauraOverton
70+20+10=100
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What are we talking about?
70 20 10
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70 20 10
20 years on…Why the buzz now?
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102070Workflow Social Formal
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The problem with the silver bullet
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Using
evidence to bring
perspective
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APAC14%
Americas10%
Europe71%
ME, Africa, India5%
Over 600 L&D professionals from 55 countries
1,600 learners
The data source
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47%of L&D believe
their approach is
shaped by models that
directly support
learning in the flow of work
102070Workflow Social Formal
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Today’s L&D leaders want to deliver high performance
80% want to drive business innovation
94% want to improve productivity
85% want to improve organisational performance
91% want to speed up the implementation of new processes
96% want to encourage sharing of good practice
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We’ve deconstructed 70:20:10 into component activities
DOES 70:20:10 HELP DELIVER?
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The Towards Maturity Framework™
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“70:10:20 has no impact”MYTH:
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4x as likely to report that they are responding faster to business
change
3x more likely to report an improvement in staff
motivation(27% vs 8%)
(35% vs 19%)
2x more likely to report increases in productivity
(30% vs 7%)
Those implementing
70:20:10report better results than those who
are not
FACT:
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“It’s all about the numbers”MYTH:
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102070Workflow Social Formal
Workflow index Social index Formal index
We found balanced activities across all of the 3 areas, even in those not implementing 70:20:10
Implementing 70:20:10 Not Implementing
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Success is a matter of balance – in achieving the optimum blend
102070Workflow Social Formal
Success
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“70:20:10 is a rule, a law,an immovable theory”MYTH:
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70:20:10 is a balance
of Work
experiencesSocial &Formal
FACT:
2x analyse the problem before designing a solution
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Supportinglearning
in the workflow
4x more likely to provide access to job aids 4x more likely to engage managers11x more likely to curate content
70Workflow
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Supportingsociallearning
20Social
8x encourage staff to solve problems together online2x agree coaching and mentoring is an active part of work culture2x help individuals locate in-house experts
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Supportingformallearning
3x to involve users in the design of solutions
2x as likely to map learning interventions to competency frameworks
10Formal
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“70:20:10 means formal learning is dead”MYTH:
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Formal
learning is not dead, but we need to breath new life into it
FACT:
How does formal learning
need to change?
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Formal
learning is not dead, but we need to breath new life into it
FACT:
7x as likely to apply spaced learning to aid retention
3x as likely to use performance support to transfer learning
2x as likely to use storytelling
2x as likely to use micro-content
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“Adding social platforms to formal learning is doing 70:20:10”
MYTH:
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Technology underpins 70:20:10 - it does not define itFACT:
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“70:20:10 is about cutting costs”MYTH:
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70:20:10 is about shifting culture, changing behaviours and delivering value
FACT:
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How will staff cope with new models of learning?
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Support from line-managers
83%
Collaboration with team members
90%
Formal learning
37%
What do staff find essential/very useful to do their jobs?
Staff are already
embracing the
principals
with or without
us
FACT:
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70:20:10 is part of a bigger pictureFACT:
102070Workflow Social Formal
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86% of the Top Deck organisations are using approaches like 70:20:10
T O W A R D S M A T U R I T Y I N D E X
TOPDECK
TOP LEARNING ORGANISATIONS
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Improving learning efficiency
Improving individual processes
Improving productivity/engagement
Improving business responsiveness
Improving learning culture
31%
27%
16%
12%
11%
46%
48%
34%
30%
26%
72%
73%
63%
56%
48%
Top Deck Applying new models Not applying new models
The Top Deck organisations are pushing the boundaries beyond the numbers
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The Evidence Behind the Numbers
@LauraOverton
70+20+10=100Download the report: www.towardsmaturity.org/in-focus/2016/702010
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