9 skills competency matrix

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PRESENTATION

SKILL COMPETENCIES MATRIX

for Malaysia ICT Industry

July 2, 2013


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INTRODUCTION

The study on the Skill Competencies Matrix for the

Malaysia ICT Industry which was completed in 2010

is an initiative undertaken by MDeC to establish

a common Terms of Referencefor knowledge workers, employers in the ICT sector,

institutes of higher learning, and government

planners.


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Years of supply demand imbalance fuel

intense competition for talent and increasepressure on competitiveness

Lacked a centralmeeting pointplatform

Implemented

multiple solutionsto stop the gap

Spent huge

$$$ to studyimbalance

Have no

commonlanguage

Bridging the supply and demand imbalance

IndustriesUniversities

supply demand?


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Linking industry and university

Industry look for essential job functions and

required experience while academia speakabout skills and knowledge learnt

The SECRET is to link betweenthe Skills Competency and Job Functions

Document the linkage in a matrix and

make it as a Terms of Reference

IndustriesUniversities

supply demand


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Adopting a structured approach

Adopt a structured approach to classify the job

types and industry Mirror a hierarchical system of classification

used in the living organism study - taxonomy Critical to define the most logical principle of

classification to group the jobs

Level 1

Level 2

Level 3

Level 4

Order

Family

Genus

Species

Industry

Value Chain

Function

Skills

Living Organism Skills Matrix


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Before we get to the Skills

Competencies Matrix, lets review

the target usersof the

classification.


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Terms of Reference

Government

Planners

University

Administrators

Working

Professionals

StudentsEmployers

1

2

3

45

Copyright 2013 DeltaKnot International Sdn. Bhd. All rights reserved.


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Government

Planners

University

Administrators

Working

Professionals

StudentsEmployers

1

2

3

45

Terms of Reference


Standardize job descriptions

Identify core and elective skills

Have better understanding of job fit

Use to recommend training needs

Know range of salary for specific jobroles

Use for work appraisal andcompensation scheme


10/30 Copyright 2013 DeltaKnot International Sdn. Bhd. All rights reserved.

Terms of Reference

Government

Planners

University

Administrators

Working

Professionals

StudentsEmployers

1

2

3

45

Understand job expectation and job fit/match

Calibrate salary expectation

Better knowledge of market rate and skills

expectation

Less dissatisfaction on overpay and underpay



Terms of Reference

Government

Planners

University

Administrators

Working

Professionals

StudentsEmployers

1

2

3

45

Pursue education with clearer

understanding of job expectation

Assist to select right courses or

subjects and relevant projects focus

Aware of the skills competency levelsrequired

Know the range of salary and

expectation

Use to chart career path



Terms of Reference

Government

Planners

University

Administrators

Working

Professionals

StudentsEmployers

1

2

3

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Understand precisely what the industry wants and

requirement

Be more objective when developing curriculum forentry level jobs

Define the fundamental body of knowledge required

for job groupings

Objectively introduce projects and assignments to

develop the required skills



Terms of Reference

Government

Planners

University

Administrators

Working

Professionals

StudentsEmployers

1

2

3

45

Better understanding of Talent Development requirements

and Training Needs of the Industry

Improve ROI of Training and Development plans

Focus on differentiating factors

Improve quality of data collection and measurement

Enable focus on high-value jobs and skills expectation


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I know you are keen to get to

the Skills Competencies

Matrix, but lets us share the

key findingsin the process of

classification.


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Sharing the key findings

Level 2

Level 3

Level 4

Level 5

By Cluster

By Value Chain

By Function

By Naming

Level 1 By Industry

Classification FindingsLevel

ICT Industry

Job Clusters

Job Groups

Job Types

Job Titles432

114

17

4

1

Normal MSC Malaysia Industry Cluster - CMM,SSO & INT but in Skills Competency Matrix,

a new cluster (SDD) was classified and added Copyright 2013 DeltaKnot International Sdn. Bhd. All rights reserved.



CMM SSOSDD INT

ICT Industry

MSC Malaysia Skills Competency Matrix

Creative

Multimedia

System Design

& Development

Information

Technology

Shared Services

& Outsourcing

Creative Content

Pre-Production

Creative Content

Production

Creative Content

Post-Production

Creative Content

Management

Architectural Design

IC Design

System Design

Software Engineering

Software Development

Database Management

Technical Support

IT Consultancy

IT Sales & Marketing

IT Management

Contact Centre

Human Resources

Finance & Accounting


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Level 1

Level 2

Level 3

Level 4

By Industry

(ICT IndustryMSC focus)

By Industry Cluster

(MSC Malaysia Cluster)

By Job Grouping

(Job Value Chain)

By Function

(Job Types)

Level Classification

CMM SSOSDD INT

ICT IndustryMSC Malaysia

Job Types Job Types Job Types Job Types

Level 5By Naming

(Job Titles)Job Titles Job Titles Job Titles Job Titles

Special

Study

By Entry Level

(Job Titles)Job Titles Job Titles Job Titles Job Titles

Matrix


27 25 42 20

112 64 180 76

75 47 71 46

Total of 432 job titles studied across the 4 clusters,

239 job titles (55%) are suitable for entry level


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Content of Skills Competency Matrix

14 vital information captured

in each Matrix

Challenge was to dissect thejob value chain and identify

the skills requirements andcompetency expectations

Lack of industry consistency,

scale of operation and paceof technology usage arecritical elements dictating thecontent of matrix

1. Industry Cluster

2. Job Type3. Job Code

4. Job Description

5. Job Grouping

6. Education Level7. Similar Job Titles

8. Experience Level

9. Certification Level

10. Salary Range

11. Technical Skills

12. Soft Skills

13. Competency Expectation

14. Entry Level



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Now, lets take a look at the

Skills Competencies Matrix


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An example of a skills competency matrix



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5

1

2 3

4 6

7

8

9

10

13

15

11

12

14


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1Industry Cluster in

which this job titlefalls under

3 Job Codeassigned to

this job title

2 Most common JobTitle used for this

job function



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5

Job Groupingwithin this

industry

cluster

6

Academicqualification

preferred by

employers

4

Description ofJob Function


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7

Other job titlesused for the

same job function

8

Job level & industry

experience applicablefor this job type

9Industry certification & salary range



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10Description of

technical skillsassociated to

this job function

11 Skills indarker shade are

required skills

12 Skills inlighter shade are

elective skills


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13

Level of core

soft skillspreferred by

employers

14Description

of competency

expectation



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Herere the next steps on the

Skills Competencies Matrix

NEXT STEPS


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NEXT STEPS

SCM 2.0 which is currently ongoing and expected to be completed

later this year, will focus on the following:

Review & update job groups, job types and skill competencies

for each job type

Provide snapshot of salary ranges for each job type

Provide professional industrial certification for each job type, ifany

Provide job demand & high value job (HVJ) indicators for each

job type

Searchable Online version

KEY ENHANCEMENTS SCM 2 0


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KEY ENHANCEMENTS-SCM 2.0High Value Job

Indicator

Job Demand

Indicator

TRIZRM 2,000-RM 2,500

Salary Range Certification


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Thank you for your time.

Please contact us for

further information.

DeltaKnot International

www.deltaknot.com

Steven [email protected]:012 200 6909
http://www.deltaknot.com/mailto:[email protected]:[email protected]://www.deltaknot.com/

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