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– A Two day Intense Consulting Skills Workshop

– A Two Day Intense Consulting Skills Workshop

Introduction to Consulting

Consulting ProcessPlanning the Consulting

Engagement

Data Gathering ResistanceAnalysis and

Preparing the Recommendations

Presenting the findings

Implementation Closure

Proctra adopts an experiential approach to training. The workshops are designed with more emphasis on scenario, simulations, role-plays and case studies.

Case Studies

Simulation

Role Plays

Scenarios

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Getting Started Introductions Structure of MATRIX Workshop Workshop Goals & Objectives Case Study

Introduction to Consulting The Consultant The Client Why Consulting Engagements Fail? Key Consulting Success Factors Consulting Engagement Structure & Roles Consulting Process

Consulting Process Discovery Analysis Presentation Implementation

Planning the Consulting Assignment Stakeholder Analysis Kickoff meeting Data Gathering Plan Obtaining Commitment Common Challenges Case Study

Data Gathering Getting the Big PictureTechniques for Data Gathering Data Gathering Guidelines Communication MechanismsDo’s and Don’ts Group Activity

Resistance Resistance Understanding Resistance Dealing with Resistance Case Study

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Analysis and Preparing the Recommendations Techniques for Effective Analysis Preparing Recommendations Common Challenges Case Study

Presenting the Findings Understanding the Environment Six steps for effective presentation Engaging the Client Common Challenges Key Success Factors Case Study Simulation Activity

Implementation Implementation Plan Pilot Plan Communication Plan Feedback on Implementation Case Study

Closure Lessons Learned Submission of Presentation Engagement Feedback Consultant Feedback Best Practices

Summary

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• Participants learn the following skills which lead them to – Utilize their expertise and position them as expert.

– Transform the perception of being “external consultant” to a trusted business advisor.

– Understand the collaborative way of working with clients

– Negotiate more effectively.

– Develop the ability to pitch their recommendations effectively to senior management.

– Avoid lock –in situations

– Gain senior management commitment and trust

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Balaji has over 18 years of consulting and training experience and currently works as a DirectorConsulting Services in Proctra, specializing in Business Process Consulting, Training and ChangeManagement. Balaji brings in a rich blend of practical hands-on and consulting experience.

Prior to this, Balaji was with Infosys Process Consulting group for 12 years and has been involvedwith various clients in Australia, Canada and United States of America.

Balaji has a Post Graduate Degree in Quality Management from Anna University, India and a Degreein Electronics & Communication Engineering from the University of Madras, India.

Balaji has been trained and certified as a Qualified Lead Auditor by the British Standards Institution(BSI), London for ISO 9001 and ISO 27001 certifications.

Balaji completed his Project Management Professional (PMP) certification from ProjectManagement Institute (PMI) and Certified Quality Manager (CQM) certification from AmericanSociety for Quality (ASQ).

Balaji has also successfully completed the Certified Information Systems Auditor ( CISA) conductedby Information Systems Audit and Control Association (ISACA) .

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Proctra Consulting Services LLP is a firm specializing in InformationTechnology process definition, process training and processimplementation. Our consultants work as a strategic partner forclients in building and improving their business processes to delivertangible and significant results. Proctra provides practical advice tocomplex process implementation issues. Our uniqueness comesfrom our ability to look beyond standard solutions to develop newprocess solutions that provide superior operational improvementand lasting competitive advantage.

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For more information, please contact us .

Thank You.