90 days is not enough to engage your new hires

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90 Days Is Not Enough: Get New Hire Engagement Right in 2014 By Pi Wen Looi, PhD Novacrea Research ConsulCng April 2014

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The landscape for recruiting is getting more competitive, especially for the engineering and technical fields. Typical onboarding programs last about 90 days. However, when you overlay the rise and fall of employee engagement throughout their first year of work, you'll see why 90 days is not enough and what you can do about it.

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Page 1: 90 days is not enough to engage your new hires

90 Days Is Not Enough: Get  New  Hire  Engagement  Right  in  2014  

 

By  Pi  Wen  Looi,  PhD  Novacrea  Research  ConsulCng  

April  2014  

Page 2: 90 days is not enough to engage your new hires

 The  Good  News…  

Source:  PwC  Trendse0er  Barometer  Business  Outlook,  Winter  2014    h0p://www.pwc.com/us/en/private-­‐company-­‐services/publicaGons/pcs-­‐trendse0er-­‐barometer.jhtml  

…57%  of  US  companies  plan  to  hire  more  employees    in  2014.  

Page 3: 90 days is not enough to engage your new hires

 The  Challenge…  

Source:  PwC  Trendse0er  Barometer  Business  Outlook,  Winter  2014    h0p://www.pwc.com/us/en/private-­‐company-­‐services/publicaGons/pcs-­‐trendse0er-­‐barometer.jhtml  

 The  Race  for  Talent  ConCnues…  

Page 4: 90 days is not enough to engage your new hires

 And  StarCng  Salaries  Have  Increased…  

 …by  3.7%  on  average;  and  nearly  8%  for  mobile  apps    developers,  soUware  developers,  and  UX  designers.    

Source:  Robert  Half  2014  Salary  and  Hiring  Outlook    hWp://www.mulCvu.com/assets/63814/photos/63814-­‐RH-­‐Salary-­‐and-­‐Hiring-­‐Outlook-­‐MNR-­‐original.jpg  

Page 5: 90 days is not enough to engage your new hires

…And  what’s  the  cost  of  losing  them?  

 What  are  you  doing  to  engage  and          retain  your  valuable  new  hires?  

Page 6: 90 days is not enough to engage your new hires

 When  New  Hires  Walk  Out  the  Door…  

Page 7: 90 days is not enough to engage your new hires

You  risk  tarnishing  your  employer  brand.  

Page 8: 90 days is not enough to engage your new hires

 You  waste  valuable  Cme  and  resources.  

Page 9: 90 days is not enough to engage your new hires

 You  risk  disengaging  other  employees.  

Page 10: 90 days is not enough to engage your new hires

 What  Is  Your  New  Hire  RetenCon  Rate?  

Page 11: 90 days is not enough to engage your new hires

0%  

10%  

20%  

30%  

40%  

50%  

60%  

70%  

80%  

90%  

100%  

less  than  3  months  

3-­‐5  months  

6-­‐8  months  

9-­‐11  months  

12-­‐14  months  

15-­‐17  months  

18-­‐20  months  

21-­‐23  months    

24-­‐26  months  

27  -­‐29  months  

30  months  or  

more  Length  of  Service  

Engagemen

t  Score  

 Do  You  Know?  Engagement  can  sharply  decline  as  early  as  9  months  and      

stay  low  for  as  long  as  12  to  24  months.  

Data  based  on  aggregate  results  from  client  surveys.  ©  2014  Novacrea  Research  ConsulCng  

Page 12: 90 days is not enough to engage your new hires

0%  

10%  

20%  

30%  

40%  

50%  

60%  

70%  

80%  

90%  

100%  

less  than  3  months  

3-­‐5  months  

6-­‐8  months  

9-­‐11  months  

12-­‐14  months  

15-­‐17  months  

18-­‐20  months  

21-­‐23  months    

24-­‐26  months  

27  -­‐29  months  

30  months  or  

more  Length  of  Service  

Engagemen

t  Score  

The  Risk  Zone  

 Avoid  the  Risk  Zone!  

Data  based  on  aggregate  results  from  client  surveys.  ©  2014  Novacrea  Research  ConsulCng  

Page 13: 90 days is not enough to engage your new hires

…especially  for  onboarding  knowledge  workers.  

3.  Socializa1on  with  Coworkers  and  Team  

Members  

1.  Compliance  and    Basic  Training    

4.  Assimila1on  with  Company  Culture  

2.  Role  Clarity  Challenging  and  

Interes1ng  Assignments  

 Successful  Onboarding  Involves…  

 But  90  Days  Is  Not  Enough  

Page 14: 90 days is not enough to engage your new hires

 Are  you  enabling  your  new  hires  to  be    successful  beyond  90  days?  

Page 15: 90 days is not enough to engage your new hires

0%  

10%  

20%  

30%  

40%  

50%  

60%  

70%  

80%  

90%  

100%  

less  than  3  months  

3-­‐5  months  

6-­‐8  months  

9-­‐11  months  

12-­‐14  months  

15-­‐17  months  

18-­‐20  months  

21-­‐23  months    

24-­‐26  months  

27  -­‐29  months  

30  months  or  

more  Length  of  Service  

Engagemen

t  Score  

The  Risk  Zone  

90-­‐day  New  Hire  Survey  

 Typical  New  Hire  Surveys…  …  are  conducted  at  30,  60,  or  90  days.  

Data  based  on  aggregate  results  from  client  surveys.  ©  2014  Novacrea  Research  ConsulCng  

Page 16: 90 days is not enough to engage your new hires

0%  

10%  

20%  

30%  

40%  

50%  

60%  

70%  

80%  

90%  

100%  

less  than  3  months  

3-­‐5  months  

6-­‐8  months  

9-­‐11  months  

12-­‐14  months  

15-­‐17  months  

18-­‐20  months  

21-­‐23  months    

24-­‐26  months  

27  -­‐29  months  

30  months  or  

more  Length  of  Service  

Engagemen

t  Score  

The  Risk  Zone  

90-­‐day  New  Hire  Survey  

!  Missed  Opportunity  "  

 What  Happens  AUer  90  Days?  A  missed  opportunity  to  assess    

new  hire  engagement  during  a  criCcal  period.  

Data  based  on  aggregate  results  from  client  surveys.  ©  2014  Novacrea  Research  ConsulCng  

Page 17: 90 days is not enough to engage your new hires

Help  your  new  hires  through    the  Risk  Zone!  

Here’s  how…  

Page 18: 90 days is not enough to engage your new hires

•  Discover  What  Mo1vates  Your  New  Hires    –  Hint:  it’s  not  just  the  signing  bonus  

•  Iden1fy  Poten1al  Engagement  Barriers  Throughout  the  First  Year  of  Employment  –  Enable  managers  and  supervisors  to  take  acGon  before  it’s  too  late  

•  Provide  Insights  for  Managers  and  Employees  –  Facilitate  collaboraGon  and  creaGon  of  a  posiGve    work  environment  

•  Increase  New  Hire  Reten1on    –  Take  acGon!  Learn  how  to  integrate  new  hire  insights  with  your  onboarding  programs  and  beyond  

TalentFocusTM  New  Hire  Survey  

Page 19: 90 days is not enough to engage your new hires

Avoid  the  Risk  Zone!  

Page 20: 90 days is not enough to engage your new hires

Contact  Novacrea  today  to  learn  how  you  can  engage  and  retain  your  new  hires  in  2014.  

NovacreaResearch.com  |  Email:  [email protected]  |  Phone:  (510)  926-­‐2883  Follow  us  @Novacrea    

Image  credit:  page  1,  by  Pi  Wen  Looi,  other  pages,  Bigstock