a+ enhanced marketing content - amazon s3 · 3. a+ emc has cross-channel benefits 89% of customers...
TRANSCRIPT
Increase your traffic, conversion, and
sales with
A+ Enhanced Marketing Content
What is A+ EMC?
• A+ Enhanced Marketing Content is vendor provided content that
lives on their product’s detail page under the “From the
Manufacturer” header
• Content includes images, comparison tables, and feature lists
• Content is uploaded via Vendor Central
Agenda
• Elements of a good detail page
• Why should you invest in A+ EMC?
• What makes good A+ EMC and BIC
examples
Elements of a good detail page
• The right information that addresses
customer purchase barriers
• Images that highlight the product
• Reviews to increase confidence in the
product performance
• As an Amazon shopper, when was the last time you were on a detail
page and wished there was just a bit more information to answer the
questions you had?
A+ EMC
7 Reasons to upload A+ EMC
1. Great content drives Sales!
• Our studies have shown that A+ EMC can
increase your product’s sales 3-10%*
– How?
• Answer your customer’s questions to drive
purchase confidence
• Showcase your product’s features and benefits
* Impact depends on quality of content and additional factors such as product price and category.
2. Support your Marketing Investments
• Drive your increased traffic to the best
detail page possible to ensure you convert
each customer
– An empty detail page is like a product with
blank packaging artwork
– A+ EMC is your e-commerce sales force
3. A+ EMC has cross-channel benefits
89% of customers research a product online before purchasing offline
~DigitasLBi Global Survey April 2014
39% of online shoppers start their product research on Amazon.com compared to 11% starting on search engines
~Forrester Research, Technographics Q3 2014
• Amazon is THE research destination for shoppers. Ensure that your detail page has the information shoppers need to become brand loyalists regardless of where they buy.
4. Accelerate the sales of expensive items
• High and premium priced items benefit the
most from A+ EMC
– Explain to customers the value proposition of
your product
– Remember:
A+ EMC
5. Fuel the Amazon Flywheel
• More opportunities for SEO
• Increase page relevance
• Increased placements throughout Amazon
6. Highlight what’s important
• What’s special about your product?
• What’s special about your brand?
Tell your story
7. Reduce customer returns, customer
contacts, or poor reviews
• Why do customers return products, contact Amazon, or poor reviews?
– They didn’t have all of the information they needed at the time of purchase
– They were surprised by something…
• Make sure your customer has all of the information they need so they don’t return the product or leave a poor review due to confusion or being surprised.
In Summary
All ASINs benefit from A+ EMC, but prioritize A+
EMC on ASINs that have / are:
• Marketing or merchandising support
• High or premium priced items
• Complex or new to the world products
• Rely on a strong brand or product story
• High returns or poor reviews due to customer confusion
What makes great content and Best-in-
Class examples
What makes good content?
• Address purchase barriers:
– Value, Education, Believability, Awareness, Brand / Lifestyle Fit
• New to the world product? Educate your customers about the product features and benefits.
• Upgrade an existing product? Drive awareness of the upgrade.
• Going after a new demographic? Show how your brand / product fits their lifestyle.
• Unbelievable product benefits? Explain how your product works to deliver your brand’s promise.
Examples of A+ EMC pages
• Fitness Tracker:
http://www.amazon.com/dp/B00N2BW2PK
• Smart watch:
http://www.amazon.com/dp/B013LKLIC4
• Shoes:
http://www.amazon.com/dp/B00AIGN1KM
• Home Improvement:
http://www.amazon.com/dp/B00LGANH8K
Getting Started
Getting Started
• Log into Vendor Central > Merchandising
> A+ detail pages
• Download the Getting Started Kit
FAQ’s
• Pricing? Check the pricing page on
Vendor Central > A+ > Pricing List
• How many modules can I upload?
– Up to 5 modules
• Tips?
– Download the module guide in the getting
started kit and plan out your design