a first data customer success story: worldwide … logistics, ltd., a leading international...

2
Worldwide Logistics, Ltd., a leading international logistics company, is ranked fifteenth among ocean transportation intermediaries in Trans-Pacific trade. President and CEO Joe Monaghan knew that his company was poised for growth. His sales team was strong and they had the relationships to take the company to the next level. However, the company needed help managing its complex freight payment system. Worldwide Logistics selected First Data’s PayCargo System for their worldwide freight payment management and received the results they needed to strengthen the company. “PayCargo has been huge in terms of our ability to grow our business.” Client Worldwide Logistics, Ltd. Challenge Increase sales volume without expending tremendous resources on payments management Solution First Data’s PayCargo System Results 200% sales growth 500% bottom line growth A FIRST DATA CUSTOMER SUCCESS STORY: WORLDWIDE LOGISTICS, LTD. DOUBLES SALES WITH FIRST DATA’S PAYCARGO SYSTEM

Upload: vanminh

Post on 30-Jun-2018

223 views

Category:

Documents


0 download

TRANSCRIPT

Worldwide Logistics, Ltd., a leading international logistics

company, is ranked fifteenth among ocean transportation

intermediaries in Trans-Pacific trade. President and CEO

Joe Monaghan knew that his company was poised for

growth. His sales team was strong and they had the

relationships to take the company to the next level.

However, the company needed help managing its

complex freight payment system.

Worldwide Logistics selected First Data’s PayCargo

System for their worldwide freight payment

management and received the results they needed

to strengthen the company.

“PayCargo has been huge in terms of our ability to

grow our business.”

ClientWorldwide Logistics, Ltd.

ChallengeIncrease sales volume without expending tremendous resources on payments management

SolutionFirst Data’s PayCargo System

Results200% sales growth500% bottom line growth

A FIRST DATA CUSTOMER SUCCESS STORY:

WORLDWIDE LOGISTICS, LTD. DOUBLES SALES WITH FIRST DATA’S PAYCARGO SYSTEM

firstdata.com © 2011 First Data Corporation. All rights reserved. Page 2

The Challenge

Worldwide Logistics, Ltd. is a formidable company in a growing and competitive global industry: logistics. In its first 12 years of operations, Worldwide’s executives had done a good job creating a strong foundation with a savvy sales team and strategic relationships around the world. However, in order to continue competing, the company needed to grow - quickly.

“Our volume was such that, in order to really improve our buying power and be able to compete and grow the business, we needed to double our volume,” says Monaghan. “We felt that we had the skill sets and the relationships to get the business, but we didn’t have the ability to manage an up-to-the-minute payments system.”

Freight payment is a fast-paced, complex and high-dollar management demand. Without a clear picture of where the company’s balances stand, Worldwide found it difficult to manually forecast its short- and long-term capabilities.

The Solution

First Data’s PayCargo System is a centralized, neutral, online freight payment system for the global shipping industry. It allows shippers, carriers and freight brokers to settle accounts rapidly and reliably within a standardized, secure platform.

Because PayCargo’s web-based system updates transactions multiple times throughout a typical day, shippers and carriers are no longer left wondering the status of a dispute, whether payments have cleared and where their balance stands. With PayCargo, carriers can be paid immediately for receivables, reduce overall time, errors and costs associated with paper invoices and payments, and reduce Days Sales Outstanding. Shippers can leverage multiple payment options, approve or dispute a transaction before making a payment, track the status of a payment, and reduce the amount of additional expenses associated with manual invoice payments. Essentially, PayCargo enables a dramatically simpler, transparent payment and dispute process for all parties involved in each shipment.

“PayCargo essentially gave us that utility and allowed us to go out and do what we really do well. It’s proven itself on our balance sheet and on our performance, no question about it.”

The Results

Since launching its payment operations on PayCargo, Worldwide Logistics has doubled its sales and, more impressively, grown its bottom line by five-fold. President and CEO Joe Monaghan believes PayCargo has been the key to his company’s recent growth.

“With PayCargo, we now have the tool that we were missing and we’ve taken it and run with it. PayCargo has changed the entire landscape of our company.”

Not only was PayCargo easy and economical for Worldwide Logistics to incorporate into operations, but it has helped the company to diversify its account base, which has made it a much more secure and stable organization for the long-term. “I fully expect our growth to continue because we’ve moved into another scale of operation that allows us to be much more efficient, much more competitive, and therefore much more profitable.”

A First Data customer success story: Worldwide Logistics, Ltd. , First Data’s PayCargo System Solution

Without PayCargo, I doubt we would be where we are now, which is getting ready to set records again this year for our company.”Joe Monaghan, Worldwide Logistics President and CEO

With PayCargo, Worldwide Logistics experienced

200%Sales increase

500%Bottom line growth