a first data customer success story: worldwide … logistics, ltd., a leading international...
TRANSCRIPT
Worldwide Logistics, Ltd., a leading international logistics
company, is ranked fifteenth among ocean transportation
intermediaries in Trans-Pacific trade. President and CEO
Joe Monaghan knew that his company was poised for
growth. His sales team was strong and they had the
relationships to take the company to the next level.
However, the company needed help managing its
complex freight payment system.
Worldwide Logistics selected First Data’s PayCargo
System for their worldwide freight payment
management and received the results they needed
to strengthen the company.
“PayCargo has been huge in terms of our ability to
grow our business.”
ClientWorldwide Logistics, Ltd.
ChallengeIncrease sales volume without expending tremendous resources on payments management
SolutionFirst Data’s PayCargo System
Results200% sales growth500% bottom line growth
A FIRST DATA CUSTOMER SUCCESS STORY:
WORLDWIDE LOGISTICS, LTD. DOUBLES SALES WITH FIRST DATA’S PAYCARGO SYSTEM
firstdata.com © 2011 First Data Corporation. All rights reserved. Page 2
The Challenge
Worldwide Logistics, Ltd. is a formidable company in a growing and competitive global industry: logistics. In its first 12 years of operations, Worldwide’s executives had done a good job creating a strong foundation with a savvy sales team and strategic relationships around the world. However, in order to continue competing, the company needed to grow - quickly.
“Our volume was such that, in order to really improve our buying power and be able to compete and grow the business, we needed to double our volume,” says Monaghan. “We felt that we had the skill sets and the relationships to get the business, but we didn’t have the ability to manage an up-to-the-minute payments system.”
Freight payment is a fast-paced, complex and high-dollar management demand. Without a clear picture of where the company’s balances stand, Worldwide found it difficult to manually forecast its short- and long-term capabilities.
The Solution
First Data’s PayCargo System is a centralized, neutral, online freight payment system for the global shipping industry. It allows shippers, carriers and freight brokers to settle accounts rapidly and reliably within a standardized, secure platform.
Because PayCargo’s web-based system updates transactions multiple times throughout a typical day, shippers and carriers are no longer left wondering the status of a dispute, whether payments have cleared and where their balance stands. With PayCargo, carriers can be paid immediately for receivables, reduce overall time, errors and costs associated with paper invoices and payments, and reduce Days Sales Outstanding. Shippers can leverage multiple payment options, approve or dispute a transaction before making a payment, track the status of a payment, and reduce the amount of additional expenses associated with manual invoice payments. Essentially, PayCargo enables a dramatically simpler, transparent payment and dispute process for all parties involved in each shipment.
“PayCargo essentially gave us that utility and allowed us to go out and do what we really do well. It’s proven itself on our balance sheet and on our performance, no question about it.”
The Results
Since launching its payment operations on PayCargo, Worldwide Logistics has doubled its sales and, more impressively, grown its bottom line by five-fold. President and CEO Joe Monaghan believes PayCargo has been the key to his company’s recent growth.
“With PayCargo, we now have the tool that we were missing and we’ve taken it and run with it. PayCargo has changed the entire landscape of our company.”
Not only was PayCargo easy and economical for Worldwide Logistics to incorporate into operations, but it has helped the company to diversify its account base, which has made it a much more secure and stable organization for the long-term. “I fully expect our growth to continue because we’ve moved into another scale of operation that allows us to be much more efficient, much more competitive, and therefore much more profitable.”
A First Data customer success story: Worldwide Logistics, Ltd. , First Data’s PayCargo System Solution
Without PayCargo, I doubt we would be where we are now, which is getting ready to set records again this year for our company.”Joe Monaghan, Worldwide Logistics President and CEO
With PayCargo, Worldwide Logistics experienced
200%Sales increase
500%Bottom line growth