a micro-learning approach to
DESCRIPTION
A Micro-Learning Approach to. Building Leadership Influence Skills. Online Learning Conference 2013. What Works @ Work: A Speed Sharing Coffee Klatch. Thursday, September 19, 8:15 am – 9:00 am. Mark Clare. Northwestern University. New Value Streams Consulting. [email protected]. - PowerPoint PPT PresentationTRANSCRIPT
A Micro-Learning Approach toBuilding Leadership Influence Skills
Online Learning Conference 2013What Works @ Work: A Speed Sharing Coffee Klatch
Thursday, September 19, 8:15 am – 9:00 am
Mark ClareNorthwestern University
New Value Streams [email protected]
260-433-7923
Background Materials
Impact or ROI
Number ofParticipants
The General ProblemSoft-Skill Training Impact
Happy!
Pass Quiz
Exhibit new skills &behaviors in workplace
Achieve outcome
Many Names
* Learning transfer problem
* Knowing-doing gap
* The trainer’s last mile
2
Study the Positive DevianceProtocol Analysis
What are these folks doingthat others are not?
• Break macroconcepts andtechniques intosmall, shortexperiments theycan try in a realsetting on aregular or dailybasis
• Natural born microlearners!
3Learning from experience is the flywheel for behavior change
Knowledge CardsEnable micro-learning of new behaviors and soft skills from experience
Improvement Goal
Competency Model
Competency 1technique 1--
technique Nvital behavior 1vital behavior 2--
vital behavior n
Decks
Knowledge Cards
4
Example Knowledge Cards forBuilding Innovation Skills
5
“Leadership is a processwhereby an individualinfluencesa group ofindividuals to achieve acommon goal. “
Improvement Goal:Get Better at Influencing Others
438+Cards
6
This example knowledge card teaches a proven way toinfluence, is designed to fit into your daily work or home routineand takes just minutes to play. Each card is one smallimprovement step but the effects accumulate over time intosignificant new competencies and habits.
ExampleLeadership DevelopmentEvidence-Based Competency Model for Influence
•
•
•
•
•
•
Participant complete on-line training to learn how towrite knowledge cardsDraft, receive feedback on, publish and share 2-3cards on social networkExperiment with graphics, background and color toenhance fun, sharing and cognitive impactFormally field test 2 cardsPlay and share 10+ cards on paper, using NewHabitsiOS App or by downloading to Droid deviceApply micro-learning method to their own challenge(optional)
• Assemble six-pack for use after course 7
Ning Social Network to find, author and share knowledge cards ($25 - $100 per month)
How it Works: Social Mobile Learning
308 Members
Photocourtesyof Eric Johnson
Two thirds of participants (working adults from multiple industries) that completed mygraduate course in leadership at Northwestern University reported that knowledgecards had a high or very high impact on their development of influence skills. This isbased on a sample of 110 participants from 9 different sections of the course over atwo year period. In the same sample, half the participants indicated that the likelihoodof continuing to use knowledge cards after the course was high or very high
Results: Crowdsourced Deck of Leadership Influence Cards
8
Impact
In one field test,20 cards wereplayed 77 timesand produced64 positiveoutcomes and13 negative orneutraloutcomes.
Cards wereself-selected byparticipants.
Other Applications• Soft-skill development and behaviorchange challenges where new mentalmodels and habits are needed
– Reusable social mobile learning content
• Supplement or summarize how-to andadvice books and training materials
– An interactive e-book optimized forbehavior change
• New type of user generated micro content(similar to video, blog or tweet)– Use a knowledge card to share your advicewith the world!
9
Knowledge cards can be used to forge newpersonal habits, influence group change andimprove the effectiveness of training , coaching,process improvement and organizational change.
10
Selected Blog Posts on Micro-Learning and Knowledge Cardshttp://newvaluestreams.com/news.htmlScience Behind Knowledge Cardshttp://www.newvaluestreams.com/NewHabits/5lessons.pptxCreating an Army of Innovators with 125 Habit Formation Cardshttp://www.managementexchange.com/hack/create-army-innovators-125-new-habit-formation-cardsHow to Write Knowledge Cardshttp://newvaluestreams.com/subpage3.htmlWalkthrough the Screens of NewHabitshttp://www.newvaluestreams.com/NewHabits/Overview.pdf
Hands OnThe NewHabits App is freeand it comes with 2 decksof knowledge cards.
Small Units, Small Steps, Short Cycles“…. the key of course is that which is occurringat the most minute levels as opposed to themeso or macro: minutes or seconds of time arerelevant instead of hours, days or months;sentences, headlines, or clips are the focusrather than paragraphs, articles, programs orpresentations; and portable technologies,loosely coupled distributed environments are ofinterest rather than monolithic or integratedturnkey systems.”
https://itunes.apple.com/us/app/new-habits/id604403553?mt=8Or search on “NewHabits” in iTunes or theApple App store
Resources&
References