a study on the effectiveness of solid waste … · (xi) electronic waste ... eye diseases and water...

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481 A STUDY ON THE EFFECTIVENESS OF SOLID WASTE MANAGEMENT OF MUNICIPALITIES IN KERALA QUESTIONNAIRE FOR PRIMARY SURVEY AMONG PUBLIC Section 1 General Information 1. Identification Number 2. Name of the Municipality: 3. District where Municipality is located: 4. Regional Features: (1) Coastal Area (2) Central Part (Mid Region) (3) Hilly Area 5. Which category you belong- Household Shop: Specify the type of Shop: Hotel/restaurant Institution : (1) School (2) College (3) Bank (4) Office (5) Others (Specify): (Question Number 6,7 and 8 are applicable for households only) 6. Income Class of the Family: (1) Below Rs. 10000 (2) Rs.10000-20000 (3) Rs.20000-30000 (4) Rs.30000-40000 (5) Rs. 40000-50000 (6) Rs.50000 and Above 7. Size of the Family: (Enter the number of members living in the family) 8 Type of Housing : (1) Multi Storied Apartment (2) Private Single House (3) Rental House (4) Others (Specify) :

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Page 1: A STUDY ON THE EFFECTIVENESS OF SOLID WASTE … · (xi) Electronic Waste ... eye diseases and water borne diseases AWARENESS OF DIFFERENT TECHNOLOGIES IN WASTE MANAGEMENT 10.20.Do

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A STUDY ON THE EFFECTIVENESS OF SOLID WASTE MANAGEMENT OF MUNICIPALITIES IN KERALA

QUESTIONNAIRE FOR PRIMARY SURVEY AMONG PUBLIC

Section 1

General Information

1. Identification Number

2. Name of the Municipality:

3. District where Municipality is located:

4. Regional Features:

(1) Coastal Area (2) Central Part (Mid Region) (3) Hilly Area

5. Which category you belong-

• Household

• Shop:

Specify the type of Shop:

• Hotel/restaurant

• Institution :

(1) School (2) College (3) Bank (4) Office (5) Others (Specify):

(Question Number 6,7 and 8 are applicable for households only)

6. Income Class of the Family:

(1) Below Rs. 10000 (2) Rs.10000-20000 (3) Rs.20000-30000

(4) Rs.30000-40000 (5) Rs. 40000-50000 (6) Rs.50000 and Above

7. Size of the Family:

(Enter the number of members living in the family)

8 Type of Housing :

(1) Multi Storied Apartment (2) Private Single House (3) Rental House

(4) Others (Specify) :

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Section 2. WASTE PROFILE

9. At what level you are agreeing to the following regarding the different types of waste from your own experience ? (Put a tick mark against your preference in appropriate box, 7 for VERY HIGH and 1for VERY LOW)

(1) HOUSEHOLD

ITEM 7 6 5 4 3 2 1 (i) Kitchen Waste (ii) Garden Sweepings (iii) Paper, Books, Cardboard (iv) Plastic, Synthetic Fibre (v) Glass, Bulb etc. (vi) Rubber, Leather (vii) Metal, Cans (viii) Clothes (ix) Hazardous Waste (x) Electronic Waste (xi) Others

(2) SHOP

ITEM 7 6 5 4 3 2 1 (i) Vegetable Waste (ii) Fish/Meat (iii) Paper, Books, Cardboard, Carton, Jute& Paper Packing Materials

(iv) Plastic, Synthetic Fibre & Plastic Packing Materials

(v) Glass, Bulb etc. (vi) Rubber, Leather (vii) Metal, Cans (viii) Clothes (ix) Grains and Corns waste (x) Cement & Bricks Waste (xi) Paint Waste (xii) Expired Medicine (xiii) Wood Waste (xiv) Flour waste (xv) Flower Waste (xvi) Hazardous Waste (xvii) Electronic Waste (xviii) Others

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(3) HOTEL/RESTAURANT

ITEM 7 6 5 4 3 2 1 (i) Kitchen Waste (ii) Garden Sweepings (iii) Paper, Books, Cardboard, Carton, Jute& Paper Packing Materials

(iv) Plastic, Synthetic Fibre & Plastic Packing Materials

(v) Glass, Bulb etc. (vi) Rubber, Leather (vii) Metal, Cans (viii) Clothes (ix) Hazardous Waste (x) Electronic Waste (xi) Others

(4) INSTITUTION

ITEM 7 6 5 4 3 2 1 (i) Vegetable waste/Food residues (ii) Kitchen Waste (iii) Garden Sweepings (iv) Paper, Books, Cardboard (v) Plastic, Synthetic Fibre (vi) Glass, Bulb etc. (vii) Rubber, Leather (viii) Metal, Cans (ix) Clothes (x) Hazardous Waste (xi) Electronic Waste (xii) Others

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Section 3.

DIFFERENT ASPECTS OF AWARENESS OF WASTE MANAGEMENT

10. Mark your preference by a tick mark in the box provided, Y stands for Yes, N for No and D for Don’t Know

Y N D AWARENESS REGARDING CONSUMER CONSIOUSNESS IN WASTE MANAGEMENT 10.1 Are you concerned about waste generation at the point of purchase

and consumption

10.2. Are you insisting on an environmentally friendly and reusable packing materials while shopping

10.3. Are you aware of the fact that plastic that cannot be destroyed by burning

10.4. Do you have an idea about Prevention, Reduction, Reuse and Recycling is the order of priority to manage non bio degradable waste like plastic, paper, glass, metal etc.

AWARENESS REGARDING THE NEED OF EDUCATION ABOUT WASTE MANAGEMENT 10.5. Do you think that campaigning and public education programmes

leads to successful solid waste management

10.6. Do you think that training solid waste staff and educating people will attract their support for an effective solid waste management

10.7. Do you think that school level solid waste education and campaigning is an effective tool to manage solid waste

10.8. Do you think that campaigning public through multimedia will produce less garbage

AWARENESS ABOUT ENVIRONMENTAL IMPACT 10.9. Do you think that burial of waste contaminates water

10.10. Do you think that burning waste contaminates air 10.11. Do you think that improper waste management leads to water and

air pollution which is a serious environmental problem

10.12.Do you think that landfill sites and treatment plants adjacent to water bodies and marshy areas pollutes water

10.13.Do you think that improper solid waste management is responsible for eradication of certain species from the very Earth

10.14. Do you think that the odour around waste dumps are due to Methane Gas generated from decomposition of biodegradable waste

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10.15.Do you think that over packaging, disposable/ use and throw products and use of plastic carry bags and pet bottles degrades environment

AWARENESS ABOUT HEALTH PROBLEM 10.16.Do you think that throwing waste leads to unsanitary conditions

and clogging of drain which eventually resulting in health hazards

10.17.Do you think that improper management of solid waste is responsible for epidemic like Chikungunya, Dengue etc.

10.18.Do you think that rodents, animals and birds scavenging through waste dumps spread diseases

10.19. Do you think that people near waste dumps and landfills are suffering from respiratory problems, eye diseases and water borne diseases

AWARENESS OF DIFFERENT TECHNOLOGIES IN WASTE MANAGEMENT 10.20.Do you think that landfilling of waste should be done after segregation

10.21.Do you think that hazardous waste should not be mixed up with other wastes

10.22.Do you think that composting is the cheapest and most suitable technique to process bio degradable waste

10.23.Do you think that bio fertilizer derived from vermi composting can substitute chemical fertilizers

10.24.Do you think that by using biodegradable waste biogas can be produced

10.25.Do you think that biogas is a good LPG supplement 10.26.Do you think that incineration is an advanced solid waste disposal

technique

10.27.Do you think that bio pots are a low cost household domestic waste disposal technique

AWARENESS REGARDING THE NEED OF FUND CONTRIBUTION BY WASTE GENERATORS 10.28.Do you think that solid waste management exhausts a majority of

financial resources of Municipality

10.29. Do you think that managing solid waste is a costly affair 10.30. Do you think that waste generators need to contribute in the form of

fees or tax to Municipality for effective solid waste management

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AWARENESS REGARDING LEGAL MEASURES TO FACILITATE WASTE MANAGEMENT 10.31.Do you think that the current legislation entrusts Municipalities to

manage solid waste

10.32.Do you think that waste generators are responsible for waste management

10.33.Do you think that throwing waste in street or roadside or water bodies attracts punishment in the form of imprisonment or fine or both

10.34.Do you think that there is an enactment` Municipal Solid Wastes (Management and Handling) Rules 2000’to regulate the management of solid waste in Municipal limits

10.35. Do you think that the Kerala Govt. is granting subsidy for disposal plants at generation level as well as at local bodies’ level

AWARENESS ABOUT WASTE COMPOSITION 10.36.Do you think that urbanisation leads to increased solid waste

generation

10.37.Do you think that changing life styles and rising income level generates more waste

AWARENESS ABOUT THE SOCIAL IMPACT OF WASTE MANAGEMENT 10.38. Do you think that solid waste is a social menace

10.39. Do you think that the quality of a society is based on the quality of its solid waste management

10.40. Do you think that the public’s approach towards rag pickers are not cordial

10.41. Do you think that the social status of solid waste workers are comparatively lower and sub standard

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Section 4.

SATISFACTION ABOUT THE INVOLVEMENT OF VARIOUS AGENCIES OTHER THAN MUNICIPALITY IN WASTE MANAGEMENT

11. Estimate the involvement of various agencies with regard to the management of solid waste (Tick your response in appropriate box, 7 for HIGHLY SATISFIED and 1 for HIGHLY DISSATISFIED)

Name of the party

1 waste collection

2 waste treatment

3 waste disposal

4 campaigning

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Section 5.

EFFECTIVENESS OF MUNICIPALITY IN SOLID WASTE MANAGEMENT 12. PERFORMANCE OF MUNCIPALITY IN WASTE MANAGEMENT

12.a. Do you feel that the municipality has a separate waste management strategy for monsoon and summer? YES NO

(At what level you are agreeing to the following statements. Enter 7 in the box for STRONGLY AGREE and 1 for STRONGLY DISAGREE.)

I. PLANNING AND CONTROL 12.1. Our Municipality has a solid waste management plan 12.2. The plan is communicated to public as and when required 12.3. The Municipality discharges the solid waste complaints of the

residents in a positive way

12.4. The solid waste control mechanism of the municipality is effective 12.5. In our Municipality there is a separate cell for disposing solid waste

complaints

12.6. Our Municipality has a Solid Waste Budget 12.7. At the end of each year there is solid waste progress reporting to

public

II. CAMPAIGNING IN WASTE MANAGEMENT 12.8. Public participation through campaigning improves solid waste

management

12.9. Our Municipality is giving due importance in solid waste management campaigning

12.10.Municipality is conducting meetings and seminars to educate people regarding the importance of solid waste management

III. WASTE COLLECTION SYSTEM12.11. Do you dispose waste by yourself ? Yes No 12.12. If yes do you have enough space to dispose it ? Yes No A. Service Quality (determined by four methods)

(Tick the method applicable for you and answer the questions of that part only. Enter your response in one column only. Column number 1 stands for Zero Waste Collection Service, 2 for Open Dumping to a Common Place by Public, 3 for Put into Community Waste Bin by Public and 4 for Door to Door Collection by Authorities. Enter 7 in the box for STRONGLY AGREE and 1 for STRONGLY DISAGREE.)

1 2 3 4 Zero Waste Collection Service12.13. The waste is improperly disposed off because the waste is not at

all collected

12.14. The Municipality is not providing collection service as I belong to a low income area

12.15. Unable to provide collection service as our area is inaccessible to collection vehicle

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12.16. Unable to provide collection service as our area is far away from the disposal site

12.17. Unable to provide collection service as our area is far away from the Headquarters

Service Fee 12.18. Service fee is charged from the public

12.19. Service fee charged is reasonable 12.20. Service fee is proportionate to quality of service Regularity and Punctuality 12.21. Waste is collected / removed daily

12.22. There is no uncertainty in waste collection service of the authorities

12.23. The organic and recyclable waste is separately collected for disposal and processing

Time Keeping12.24. The waste is collected on each day at a fixed time

12.25. The waste collection workers cannot keep time as they need to spend a lot of time to segregate the illogically mixed up solid waste by generators

Proximity 12.26. The waste dump or bin is very close to my home/organization

12.27. The sanitation situation around the waste bin is satisfactory 12.28. Closeness of waste bin/dump makes us highly exposed to health

hazards

Handling of Waste 12.29. The waste collection workers are handling waste with adequate

safety precautions

12.30. They wear glove and mask to avoid direct contact with waste 12.31. The collected waste is properly packed before transportation 12.32. The waste carrying vehicle is properly covered before transportation 12.33. The waste collection workers attitude is reasonably good Installation of Bin 12.34.The Municipality is providing waste bins for each home/ organization

12.35. The Municipality is charging fees for installation of bin 12.36. The number of bins provided in municipal limits are insufficient 12.37. The installed bins have a top cover to prevent littering of

deposited waste

12.38. There are two bins at each location/home/organization one for biodegradable and the other for recyclable waste

12.39. There are no damaged waste bins in my locality/home/institution 12.40. The authorities are repairing and replacing bins as and when

required

12.41. The bins are effective in preventing open dumping and littering of waste

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B. Segregation 12.42. Segregation of waste at source is essential

12.43. In my family/shop waste is segregated into bio degradable and non bio degradable

12.44. Biodegradable waste is kept in green box and recyclable in red box 12.45. Municipality is segregating waste after collection 12.46. The Municipality is insisting on segregation of waste at generation level 12.47.Hazardous waste is segregated and handled with great care at

generation level

C. Participation in Waste Collection Efforts 12.48. The general waste situation in my neighbourhood is satisfactory

12.49. Waste collection is the responsibility of the Municipal Authorities 12.50. Non biodegradable waste like plastic, metal parts, fibre etc. are reused

or sold to recyclers

12.51. Composting is the best method of processing biodegradable waste 12.52. I have a composting plant in my home/shop 12.53. In my locality Residents’ Associations are strongly participating in

waste collection

12.54. As far as possible I try to avoid buying goods in plastic carry bags 12.55. I try to avoid using pet bottles 12.56.The excess use of plastic carry bags and pet bottles should be

controlled by legislation

12.57. I am paying a monthly amount to the Municipality as fees for waste management

12.58. As technologically perfect waste management is a costly affair I am ready to pay a higher amount for waste management

12.59. I am generating biogas from waste in my home/shop 12.60.LPG as a cooking gas is costly biogas produced from waste at

generation level can supplement LPG

12.61.‘Pay as You Throw’ should be the base for charging fees from residents for waste management

D. Use of Modern Methods 12.62.Modern equipments in waste collection will save time, labour and

money in solid waste collection

12.63. If door to door collection is practiced : (1) Collected by using hand carts

(2) Collected by using bicycle (3) Collected by using small trucks (4) Collected by using big trucks (5) Collected by using most modern compaction trucks

12.64. The waste collection equipments used by authorities are out of date 12.65. The personnel in the waste department of the Municipality are not

properly trained

12.66. The waste collection staff are not adequate in number

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12.67. Modern equipments can effectively supplement the eradication of health problems of waste collection and disposal workers

IV. WASTE DISPOSAL SYSTEMA. Efficiency in Landfilling 12.68. The collected domestic waste is dumped into the dumping yard

12.69. The inhabitants around the dumping yard is suffering from several nuisance from bad odour , aesthetic problems etc.

12.70. If sanitary landfills are constructed having gas ventilation and leachate collection and treatment plants these nuisance can be avoided

B. Efficiency in Composting 12.71. Manure from community composting plants are sold as bio fertilizers

by waste management authorities

12.72. I am using bio fertilizers derived from such compost for my planting purpose

12.73. Community composting plants run by Municipality or other agencies are operating in our locality

C. Efficiency in Biomethanation12.74. Our Municipality is producing biogas through biogas plants

12.75. Biogas is sold for revenue generation 12.76. Biogas generated is used for electricity generation 12.77. Biogas generated is sold as cooking gas 12.78. Slurry produced from biogas plants are used/sold as organic manure

by Municipality

12.79. Slurry produced from biogas plants are properly disposed off so that, it is not allowed to pollute ground water or surface water

D. Efficiency in Recycling and Reusing12.80. The collected waste is sold to recyclers

12.81. The Municipality has a recycling plant to recycle the segregated waste 12.82. `Buy Back Centres’ are an effective solution for recollecting reusable waste 12.83. Lack of recycling industries in Kerala limits the scope of recycling

here

12.84. Rag pickers are frequently visiting my home/shop 12.85. Rag pickers are paying an amount for the goods they are taken away 12.86. The service of rag pickers should be promoted E. Efficiency in Use of Latest Technology 12.87. Incineration is a more effective way of waste disposal

12.88. Energy recovery like generation of electricity from waste by Municipality is an effective way of waste disposal

12.89. Our Municipality has an incineration plant 12.90. Energy recovery is practiced in our Municipality 12.91. Our Municipality is practicing modern waste disposal techniques to

minimize environmental damage

12.92. Implementation of modern technology in solid waste management will reduce harm to society

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12.93. Technological advancement in waste management is a mere waste as it just transforms waste in one form into waste in another form

12.94. Technology used in advanced countries are not suitable for developing countries as the waste composition is totally different

12.95. Technology-Resource mismatch act as a barrier to authorities in implementing it

V. ABILITY TO GENERATE RESOURCE FROM PUBLIC12.96. As far as Municipalities are concerned solid waste management is a

costly affair as it eats up a majority of its resources

12.97. I am paying for solid waste services provided by the municipality in the form of fees

12.98. I am satisfied with the fees paid for solid waste service and the quality of service derived

12.99. If a more effective solid waste service is provided by our Municipality with minimum nuisance to society I am ready to pay for it in the form of fees or price ?

{(1) If yes how much you are willing to pay for it monthly ? Rs. ----------------------- /Month}

12.100. I am not willing to pay for solid waste services as I can’t afford to pay

12.101. I am not willing to pay for solid waste services as I feel solid waste management is the responsibility of the Municipality

12.102. I am not ready to pay for solid waste services as environmental damage is not a concern for me

12.103. I am not willing to pay for solid waste services as I can manage it individually

12.104. I am not willing to pay for solid waste services as the quality of service is not upto the mark

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Section 6.

13. NEGATIVE IMPACT OF THE INEFFECTIVE MANAGEMENT OF SOLID WASTE BY MUNICIPALITY. (At what level you are agreeing to the following statements regarding the negative impact of ineffective solid waste management. Enter 7 for STRONGLY AGREE and 1 for STRONGLY DISAGREE)

A. Environmental Impact

13.1 Improper solid waste management contaminates environment 13.2. Unsegregated dumping of waste causes serious environmental

damage 13.3. Throwing and littering of waste is a serious environmental problem

in Municipal limits 13.4. The very existence of certain species is seriously endangered by

environmental pollution through improper solid waste management 13.5. Plastic is the major environmental pollutant13.6. Improper management of hazardous waste at domestic level and

commercial level is another dangerous environmental pollutant 13.7. Improperly handled slaughter house waste seriously pollutes

environment 13.8. Construction and demolition waste (debris) is a major source of

solid waste damaging environment

B. Air Pollution

13.9. I usually burn paper, plastic and clothes in my backyard 13.10. Plastic cannot be destroyed by burning 13.10. Plastic cannot be destroyed by burning 13.11. Burning waste pollutes air 13.12. Decomposition of organic waste also pollutes air

C. Water Pollution

13.13. I usually bury waste in my backyard13.14. Burial of waste contaminates surface and ground water13.15. I usually throw waste or discard it in street or in water bodies 13.16. Throwing waste in street or water bodies pollutes environment 13.17. Municipality follows open dumping/landfilling without gas

ventilation and leachate treatment plants 13.18. The leachate flowing from the dumping yard contaminates

surface water, ground water and pollutes nearby wells, rivers and ponds

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D. Noise Pollution

13.19. The movement of waste carrying trucks make irritating noise

13.20. The noise made by machines like shredding machine, JCB etc. at landfill sites and community composting plants are very irritating

E. Health Problem (Tick your response in appropriate box)

PROBLEM 7 6 5 4 3 2 1

13.21. My family is suffering from diseases : 1. Respiratory Problems

2. Water Borne Diseases (a) Cholera

(b) Dysentery

(c) Typhoid

(d) Hepatitis

(e) Diarrhea

3. Eye Diseases

4. Skin Diseases

5. Congenital Abnormalities

6. Dengue Fever

7. Chikungunya

8. Malaria

9. Any Other(Specify)

13.22. I associate the illness in my family with poorly managed solid waste

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Section 7. 14. WHAT ARE THE PROBLEMS FACED BY PUBLIC DUE TO IMPROPER SOLID WASTE MANAGEMENT ? (At what level you are agreeing to the following statements. Tick your response in appropriate box, 7 for VERY HIGH and 1 for VERY LOW) PROBLEMS 7 6 5 4 3 2 1 1 Lack of waste collection service coverage 2. Untimely waste collection 3. Absence of door to door collection 4.Unexpected stoppage of waste collection and disposal 5. Deteriorated waste collection service quality 6. Inadequate number of community bins 7. Distance to collection point/Community bin 8. Inadequacy and insufficiency of waste collection equipments

9. Outdated equipments 10. Water pollution 11. Air pollution 12. Dust 13.Smoke and Fumes 14.Noise Pollution 15.Odour from waste dumps/landfills 16. Diseases and health problems 17. Flood due to blocked drains followed by diseases 18. Environmental degradation 19. Soil quality deterioration 20. Improperly maintained landfills 21. Littering and Unsanitary conditions around waste bins, waste dumps and landfills

22. Scavenging animals, birds ,flies and mosquitos around the waste dump makes the surroundings totally unhealthy

23. Lack of professionalism in solid waste management

24. Attitude of waste collection workers 25. Lack of support from Govt. and other bodies 26. Improper complaint management and complaint redressal.

27. Excess service fee 28. Insufficiency in public campaigning efforts 29. Private participation makes solid waste management irresponsible

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A STUDY ON THE EFFECTIVENESS OF SOLID WASTE MANAGEMENT

OF MUNICIPALITIES IN KERALA

QUESTIONNAIRE FOR PRIMARY SURVEY AMONG EXPERTS AND OFFICIALS

Part 1 GENERAL INFORMATION

1. Name of the Officer/Expert: 2. Designation of Officer granting interview: 3. Qualification: 4. Experience: 5. Job History: 6. Phone No. 7. Name of the Municipality: 8. Regional Features: (1) Coastal Area (2) Central Part(Mid Region) (3) Hilly Area

Part 2 WASTE PROFILE

Can you estimate the following on an average in your Municipal limits ? (tick yes or no and if yes enter the value)

Variable Yes No Value Estimated A. Composition of Municipal Waste (Biodegradable:Nonbiodegradable)B. Moisture Content of Municipal Waste C. Calorific Value of Municipal Waste D. Ratio of Domestic Waste to Total Waste in the Municipality E. Total Quantity of Waste in Municipality(Daily Generation) F. Per capita Waste Output in the Municipality G.Yearly Rate of Increase in Waste Output

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Specify the level of generation of solid waste by the following groups to the total Municipal Solid Waste? (Put a tick mark against your preference in appropriate box) Item Very high high Moderate low Very low 1. Household 2. Shop owner 3. Hotel/Restaurant 4. Industrialist 5. Institution 6. Hospital/Lab 7. Slum Dweller

In your opinion, specify the level of different types of waste as shown below to the total Municipal Solid Waste (Put a tick mark against your preference in appropriate box) Item Very high High Moderate Low Very low (a) Plastic (b) Paper (c) Card board (d) Glass (e)Compostables (f) Metal (g) Clothes (h)Hazardous Waste (i) Electronic Waste (j) Construction & Demolition Waste (g) Others

Part 3 STAKEHOLDERS IN WASTE MANAGEMENT Can you say the performance of the parties involved and the respective roles played by them in solid waste management in your Municipality? (tick whichever is applicable, 7-Very Good and 1-Very Poor )

Item waste collection

waste treatment

waste disposal

Campaigning

7 6 5 4 3 2 1 7 6 5 4 3 2 1 7 6 5 4 3 2 1 7 6 5 4 3 2 1Residents’ Association

Self Help Groups

Non Government Organizations (NGOs)

Community Based Organizations (CBOs)

Private Companies

Political Parties Other Agencies (Specify)

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Part 4 WASTE MANAGEMENT POLICY AND PLAN Mark your response in a SEVEN POINT SCALE ( 7- Strongly Agree and 1- Strongly Disagree ) ITEMS 7 6 5 4 3 2 1 The Municipality has a database for solid waste management

The Municipality has a long term solid waste management plan

The Municipality has a short term solid waste management plan

The Municipality is capable of coping with the ever increasing solid waste generation rate

The Municipality has an yearly solid waste budget The Municipality yearly reports solid waste management results to public

The Municipality is quantifying waste generation based on season for infrastructure planning

Projected increase in population and quantity of waste generation is considered by Municipality for budgeting

PART5 CAMPAIGNING IN WASTE MANAGEMENT Mark your response regarding the effectiveness of campaigning in waste management in a FIVE POINT SCALE after ticking the campaigning tools used in the municipality

Campaigning Tools Highly effective

Moderately effective

Slightly effective Ineffective Highly

ineffective Door to Door Campaigning

Celebration of Major Occasions (Environment Day, Earth Day)

Rallies Street Plays Cleanup Drives Signature Campaign Open Forums Meetings School Level Campaigning

Mass Communication Methods

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Part 6 WASTE COLLECTION A. Frequency of Waste Collection

How often waste is collected from the following groups by Authorities? (Mark

your response by a tick mark in appropriate box for each party separately for

monsoon and summer)

Nam

e of

the

part

y

Tw

ice

daily

Dai

ly

Alte

rnat

e d

ays

Tw

ice

wee

kly

Wee

kly

Fort

nigh

tly

Mon

thly

No

colle

ctio

n

Household Monsoon

Summer

Shop Monsoon

Summer

Hotel/ Restaurant

Monsoon

Summer

Industrialist Monsoon

Summer

Institution Monsoon

Summer

Hospitals/Lab Monsoon

Summer

Slum Dweller Monsoon

Summer

Construction& Demolition

Monsoon

Summer

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B. Method of Waste Collection

State the effectiveness of the municipality in the method of collection followed

regarding different classes of public by putting a tick mark in appropriate box(7 for

Highly Effective and 1 for Highly Ineffective). Enter the number of Municipal Wards

following a particular method in the box provided

Name of the Party

Zer

o W

aste

C

olle

ctio

n

Open

dumping

Community

Bins

Door to door

Household

Monsoon

7 6 5 4 3 2 1 7 6 5 4 3 2 1 7 6 5 4 3 2 1

Summer Shop Owner

Monsoon Summer

Hotel/ Restaurant

Monsoon Summer

Industrialist Monsoon Summer

Institution Monsoon Summer

Hospitals/ Lab

Monsoon Summer

Slum Dweller

Monsoon Summer

Construction & Demolition

Monsoon Summer

Specify the number of wards in the Municipality where the different waste collection methods are practiced by the authorities

Waste Collection Methods Ward Numbers % of Waste Collection Target Achieved

1. Zero Waste Collection Service2. Open Dumping in Fixed Spot 3. Deposited in Community Bins4. Door to Door Collection Total Number Of Wards

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What are the arrangements for waste collection in the following areas ?

Areas Method of collection Service provider High income Areas Middle income Areas Low income Areas

Performance of Municipality in Waste Collection .

Mark your response by a tick mark in appropriate box in a SEVEN POINT SCALE ( 7- Strongly Agree and 1- Strongly Disagree )

Statements 7 6 5 4 3 2 1 C. Segregation Insisting on waste segregation at generation level

Segregating waste after collection Supplying two types of bins to public to deposit biodegradable and non biodegradable waste

Waste is collected in a segregated form D. Specialized Waste Hazardous waste are collected and treated separately

Electronic waste are collected and treated separately

Forced to collect slaughter house waste also Forced to collect biomedical waste also Biomedical waste is collected and treated with utmost care that it should not be mixed with other MSWs

Construction and Demolition Waste are collected before they hinder traffic and affect the aesthetics of the Municipality

E. Service Denial Some of the wards are not provided with collection service

The area is not accessIble to collection vehicles The area is inhabited by poor people The area is in the outskirts of the Municipality

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The area is slum area The disposal site is located at a far distant place F. Community Bins Adequate number of community bins are provided in Municipal limits

The community bins are emptied every day Closed containers are used as bins to prevent scavenging by stray animals

Separate community bins for biodegradable and non biodegradable waste

Community Bins are not permitted to overflow and litter

G. Door to Door Collection Practicing door to door collection of waste

Provided in high income areas only Unable to provide because of high cost Unable to provide because of lack of equipments and vehicles

Done as part of street sweeping H. Street Sweeping Practicing Street Sweeping

Done at least once daily Sweepers collect and deposit waste in a segregated form

Practiced in slum area as it is the only effective tool to collect waste from there

I. Transportation Lengthy loading time

Long distance for disposal Manual loading followed Covered vehicles are used for transportation Transportation contracted to private agencies Transportation done at night time to avoid traffic blocks and to increase productivity

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J. Equipments and Technology

Mark your response regarding the sufficiency of equipments and technology in a FIVE POINT SCALE after ticking the equipments used in the Municipality

Equipment Highly Sufficient

Moderately Sufficient

Barely Sufficient Insufficient Highly

Insufficient Gloves & Mask for Waste Collectors

Brooms

Metal Tray & Plate

Handcarts

Bicycle

Tricycle

Tractor & Trolley

Small trucks

Big Trucks

Compaction Trucks

Community Bins

Individual Bins for Waste Storage at Generation Level

Secondary Storage Bins

Transfer Station

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Part 7 SECONDARY STORAGE OF WASTE

Performance of Municipality in Secondary Storage of Waste

Mark your response by a tick mark in appropriate box in a SEVEN POINT SCALE (7- Strongly Agree and 1- Strongly Disagree )

STATEMENTS 7 6 5 4 3 2 1 Secondary storage bins are provided in Municipal limits to deposit the collected waste before disposal

Secondary storage bins are mobile(movable) Secondary storage bins are covered to protect rain water and stray animals

Secondary storage bins have two counters one for organic and the other for inorganic waste

The bins are emptied in proper intervals to avoid littering and decomposition of waste inside

The bins are cleaned at proper intervals The bins are available in sufficient distance for the convenience of waste collectors

Transfer Station is working in Municipal limits for efficient transport of waste for treatment and disposal

Part 8 WASTE TREATMENT

A. Composting (Put a tick mark in the box if the method is followed in your Municipality)

Required Information Answers Number of community composting plants in the Municipality

Type of composting used Contracted to private agencies (Yes/No) Payment per ton

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Parameters Community Composting Method

Very Good Good Satisfactory Poor Very

Poor Bio fertilizer Quality Market for Compost Prices Offered Profitability Economy in Cost of Production

Technology Used If Contracted to Private Agency: Quality of Service

B. Biomethanation (Put a tick mark in the box if the method is followed in your Municipality)

Required information AnswersNumber of community biogas plants in the Municipality Contracted to private agenciesPayment per ton Output used for (Electricity/Cooking Gas)What is done with slurry from biogas plant?

Parameters Community Biogas Method

Very Good Good Satisfactory Poor Very

Poor Market for Biogas Prices Offered Profitability Economy in Cost of Production

Technology Used If Contracted to Private Agency: Quality of Service

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C. Waste to Energy/Refuse Derived Fuel (Put a tick mark in the box if the method is followed in your Municipality)

Required Information Answers Number of Waste to Energy/RDF plants in the Municipality Contracted to private agencies (Yes/No)Payment per ton Type of Output (Electricity/Any Other, Specify)How the output is marketed?

Parameters WTE/RDF MethodVery Good Good Satisfactory Poor Very Poor

Market for Output Prices Offered Profitability Economy in Cost of Production

Technology Used If Contracted to Private Agency: Quality of Service

D. Recycling (Put a tick mark in the box if the method is followed in your Municipality) Required Information Answers Number of Recycling units in the Municipality Contracted to private agencies (Yes/No)Payment per ton Type of Output ( Specify) How the output is marketed?

Parameters Recycling PlantsVery Good Good Satisfactory Poor Very Poor

Market for Output Prices Offered Profitability Economy in Cost of Production

Technology Used If Contracted to Private Agency: Quality of Service

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Part 9 WASTE DISPOSAL

What type of disposal facility is used for final disposal of solid waste?

Open Dumping Landfilling Engineered Landfilling Sanitary Landfilling

Measurement of performance of Municipality regarding the final disposal of solid waste. Mark your response by a tick mark in appropriate box in a SEVEN POINT SCALE( 7- Strongly Agree and 1- Strongly Disagree )

FACTORS 7 6 5 4 3 2 1 Planning Factor: As per Rule 2000 the Municipality constructed Engineered Landfills

The Municipality has a construction & closure plan for landfills The landfill has the ability to accommodate waste for a total life of 20-25 yrs

The landfill has a free buffer zone around Sufficient land is available for landfilling Distance Factor:The landfill is distant from habitation clusters ,water bodies and wet lands

The landfill is sufficiently distant from Airports Protective Factor: The landfill has a gate and gate keeper to monitor incoming vehicles

The landfill has a fencing to prevent the entry of unauthorized persons and stray animals

Infrastructure Factor: Office for record keeping

Waste inspection facility Weigh bridge Pollution monitoring equipments Drinking water Lighting for night work Bathing facility for workers Health inspection facility for workers Routine Factors:All organic waste are treated before disposal (Composting ,Biogas etc.)

Waste compaction done each day Protective soil cover each day Waste compaction equipments are sufficient Sanitary Factors:Leachate collection facility is provided in the landfill

Gas ventilation facility is provided to collect methane gas emissions Closure Conditions: Final cover of soil for closure is provided if landfill is closed

Vegetative layer on top to minimize erosion

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Part 10 HEALTH HAZARDS

Specify the level of seriousness of the following diseases affecting the people

of your Municipal limits by putting a tick mark in appropriate box in a FIVE POINT

SCALE, 5 for Very Highly Affected, 4 for Highly Affected, 3 for Moderately

Affected, 2 for Slightly Affected and 1 for Unaffected. Record your preference for

Monsoon and Summer separately for Slum Dwellers and Other Residents

Type of Residents Slum Area Other Residential Area

Type of Disease 5 4 3 2 1 5 4 3 2 1 Water Borne Diseases: Cholera

Monsoon Summer

Dysentery Monsoon Summer

Typhoid Monsoon Summer

Hepatitis Monsoon Summer

Respiratory Problems

Monsoon Summer

Eye Diseases Monsoon Summer

Skin Diseases Monsoon Summer

Congenital Abnormalities

Monsoon Summer

Dengue Fever Monsoon Summer

Chikungunya Monsoon Summer

Malaria Monsoon Summer

Any Other (Specify)

Monsoon Summer

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Do you associate the above diseases with poorly managed solid waste? YES/NO Have you made an analysis of the pH factor of the water in the Municipal limits? YES/NO If Yes : How frequently ? -------------------------------- What is the value ? (i) Seven (ii) Less than Seven (ii) More than Seven

Part 11 OTHER FUNCTIONAL AREAS OF SOLID WASTE MANAGEMENT

Measure the performance of the Municipality in other functional areas of Solid Waste management

A. HUMAN RESOURCE MANAGEMENT

a. Staff Adequacy

Mark your response by a tick mark in appropriate box in a FIVE POINT SCALE regarding the sufficiency of number of staff in the Municipality

Type of Staff Excess Highly Sufficient Sufficient Insufficient Highly

Insufficient Chief Sanitary Inspectors

Sanitary Inspectors Sub Inspectors Sanitary Workers

Temporary Permanent

b. Training

Mark your response by a tick mark in appropriate box in a FIVE POINT SCALE regarding the sufficiency of training and development of staff in the Municipality

Type of Staff Highly Sufficient

ModeratelySufficient

BarelySufficient

Insufficient Highly Insufficient

Chief Sanitary Inspectors

Sanitary Inspectors Sub Inspectors Sanitary Workers

Temporary Permanent

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c. Productivity

Mark your response by a tick mark in appropriate box in a FIVE POINT SCALE regarding the efficiency and productivity of sanitary workers in the Municipality

Type of Staff Very High High Average Low Very Low Temporary Sanitary Workers

Permanent Sanitary Workers

d. Remuneration Mark your response by a tick mark in appropriate box in a FIVE POINT SCALE regarding the remuneration to sanitary workers in the Municipality

Type of Staff Very High High Average Low Very Low Temporary Sanitary Workers

Permanent Sanitary Workers

B. FINANCIAL MANAGEMENT a. Sources of Fund

i. From Public

Tick the sources of income generated exclusively for solid waste management by the Municipal Authority

Sources of Income

House-hold

Shop Hotel Indust-rialist

Instit-tution

Hospitals/ Labs

Slum Dweller

Taxes User Fees

Mark your response in a FIVE POINT SCALE regarding the sufficiency of funds generated

Sources of Income

Highly Sufficient

Moderately Sufficient

Barely Sufficient

Insufficient Highly Insufficient

Taxes User Fees

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ii. From Government Mark your response in a FIVE POINT SCALE, 5 for Highly Sufficient and 1 for Highly Insufficient

Type of Grant Tick if Availed

5 4 3 2 1

State Finance Commission Grant 12th Finance Commission Grant Jawaharlal Nehru National Urban Renewal Mission (JNNURM) Grant

Urban Infrastructure Development for Small and Medium Towns(UIDS&MT) Scheme Grants

Subsidy from Ministry of Agriculture and Ministry of Environment &Forest for Compost Plant and Waste to Energy Projects

Subsidy from Ministry of New & Renewable Energy for Waste to Energy Projects

Subsidy for energy recovery by Ministry for Non Conventional Energy

Share from stamp duty on transfers of property

Share from entertainment tax Share from education tax in the form of a grant

Any other Grant/Subsidy(Specify)

iii. Funding from Financial Institutions Mark your response in a FIVE POINT SCALE, 5 for Highly Sufficient and 1 for Highly Insufficient

Type of Borrowing Tick if Availed 5 4 3 2 1

Housing and Urban Development Corporation Industrial Credit and investment Corporation of India Infrastructure Development Finance Company Infrastructure Leasing and Financial Services National Bank for Agriculture and Rural Development Indian Renewable Energy Development Agency Industrial Development Bank of India Industrial Finance Corporation of India Commercial Banks Private Venture Capital Funds Any other Borrowing(Specify)

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iv. Revenue from Recovery and Treatment of Waste

Mark your response in a FIVE POINT SCALE, 5 for Very High and 1for Very Low

Type of Revenue Tick if Available

Very High

High Moderate Low Very Low

Composting Biogas Production Waste to Energy/RDF Recovery of Landfill Gas

Recycling Any Other(Specify)

b. Application of Fund Mark your response in a FIVE POINT SCALE, 5 for Very High and 1for Very Low

Type of Expenditure Very High High Moderate Low Very Low Investment in Solid Waste Management Projects(Composting, Biogas, WTE, RDF etc)

Solid Waste Management Staff Salaries

Waste Collection Secondary Storage Waste Transportation Waste Treatment Waste Disposal Campaigning and Public Education

C. Accounting System

Measurement of Efficiency of Accounting System Mark your response by a tick mark in appropriate box in a SEVEN POINT SCALE (7- Strongly Agree and 1- Strongly Disagree)

Statements 7 6 5 4 3 2 1 Solid waste management accounting system prevails in the Municipality

Full Cost Accounting System is followed (Reflects not only what is paid but what is committed to be paid and account all indirect hidden costs)

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D. Complaints and Monitoring

Effectiveness of Municipality in complaint management

Mark your response in a SEVEN POINT SCALE, 7 for Strongly Agree and 1 for Strongly Disagree

Statements 7 6 5 4 3 2 1

There is a Complaint Cell in the Municipality

The Complaint Cell has a permanent office in the Municipality

There is no complaints pending in the office

The complaint rate is very high

The complaint redressal rate is very high

There is a Monitoring Cell to prevent illegal dumping of waste

Mark your response by a tick mark in appropriate box in a FIVE POINT SCALE regarding the complaint rate of different segments of the public with respect to service areas of Solid Waste Management (5 for Very High, 4 for High, 3 for Average, 2 for Low and 1 for Very Low)

Type of Service

Waste Collection

Waste Transportation

Waste Treatment

Waste Disposal

Type of Public

5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1

Household

Shop

Hotel/ Restaurant

Industrialist

Institution

Hospital/Lab

Slum Dweller

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Part 12 PROBLEMS FACED BY THE MUNICIPALITY What are the problems faced by the Municipality in implementing an effective Solid

Waste Management System (Mark your response in a SEVEN POINT SCALE, 7 for

Very High and 1 for Very Low

Problems 7 6 5 4 3 2 1 Public opposition and lack of public support Lack of waste segregation at generation level Lack of public education and motivation Absence of strict Laws and improper Legislation Lack of incentives to public to boost effectiveness Lack of waste collection equipments Absenteeism of sanitary workers Shortage of sanitary workers Littering of waste by public Outdated equipments and vehicles Excessive construction & demolition waste Lack of treatment facilities for hazardous waste Waste thrown away to street from slaughter houses Mismanagement of biomedical waste by hospitals Lack of participation by NGOs,CBOs and residents associations

Lengthy transportation for waste treatment and landfilling

Lack of technical know-how Insufficiency of land for treatment and disposal Shortage of recycling industries Excessive dependence on informal sector for recyclables

Excessive use of use and throw products Shortage of funds Tax evasion and poor tax recovery rate Low rate of taxes and user fees Lack of commitment of elected representatives Lack of private sector involvement Lack of professionalism in management Law marketability of products derived from Poor fund allocation for Solid Waste Management

….. …..