a to z of marketing
TRANSCRIPT
A TO Z OF MARKETING
ASAD ASHFAQ
A – ALIGN
Align your marketing strategy with corporate or organizational strategy
B – BUYER BEHAVIOR
Buyer behavior at individual as well as collective level should be considered seriously
C - COMMUNICATE
Communicate your marketing objectives externally as well as internally
D - DIFFERENTIATE
Differentiate your products and service to win and maintain competitive advantage
E – ENVIRONMENTAL SCANNING
Environmental scanning should be undertaken to identify your opportunities and challenges
F - FOCUS
Focus on monitoring, measuring and adjusting your marketing objectives
G – GLOBALIZE
Globalize, if necessary, but keep local needs in perspective
H – HAVE THE COURAGE
Have the courage of your convictions
I - INFORMATION
Information on your competitors and customers should be converted into organizational knowledge
J - JUGGLE
Juggle with various marketing mix components to consolidate your segmentation strategy
K - KNOWLEDGE
Knowledge of your customers and competitors, if used effectively, gives you a competitive edge
L - LISTEN
Listen to your customer and partners
M - MEASURE
Measure your performance, manage your marketing activities and motivate your staff
N – NON FINANCIAL
Non – Financial measures are just as important as financial measures
O - OPERATIONAL
Operational marketing planning should be part of your strategic planning
P - PEOPLE
People (staff and customers), processes and products should be monitored continuously to maintain your marketing performance
Q - QUALITY
Quality should be the primary consideration affecting all aspects of your business– Perceived quality– Defined quality
R - RELATIONSHIP
Relationship marketing should be actively encouraged
S – SERVICE
Service excellence should be the core message of your organization
T - TRANSFORM
Transform your organization into a market-driven one
U - UNDERSTAND
Understand the true nature of marketing
V – VALUE CHAIN
Value chain should help you create value for your customers
W - WINNING
Winning competitive advantage is not enough; you have to sustain it
Y – YOUR CONVICTION
Your conviction, commitment and communication in relation to marketing will bring you success
Z – ZEAL & ZEST
Zeal & Zest of your staff should be nurtured to create marketing mindset