About, Charter, Goals, Ethics, Team

Roddenberry Disaster Response Team Operations Handbook

Table of Contents

INTRODUCTION

CHARTER! !! !GOALS

ETHICS, PROTOCOLS & CONVENTIONS

TEAM

• Eric Rasmussen

• Alex Hatoum

• Julie Rider

• John Crowley

• Steve Birnbaum

• Willow Brugh

• Eric Wendt

TECHNICAL ADVISORS

ACRONYMS

3

4 - 5

6 - 7

8 - 12

13 - 20

21

22

3!

Introduction

In mid-November 2013, roughly ten days after Super Typhoon Haiyan devastated the Central Philippines, The Roddenberry Foundation funded the deployment of a Disaster Response Team (DRT) for a 10 day targeted mission to identify gaps in addressing the needs of victims and to provide guidance in the use of new technologies and processes for disaster relief. In addition, the team was tasked with establishing a place for such new capabilities in the design of future response plans.

The success of that mission prompted The Roddenberry Foundation to support a one year pilot project in early 2014, creating The Roddenberry Disaster Response Team to provide the following integrated services:

• Water Distribution: Water sourced from within the disaster zone and purified on site to provide clean water for drinking, cooking and medical care.

• Rapid Telecommunications Damage Assessment: The deployment of teams trained in the evaluation and reporting of damage to communications infrastructure.

The Foundation's implementing partner, Seattle-based Infinitum Humanitarian Systems (IHS), has extensive experience working in war-torn, post-conflict areas and low-resource communities in Latin America, Africa and Asia. IHS will work closely with InSTEDD, a TED Prize NGO that develops open source technology tools to serve vulnerable populations.

This handbook is designed to serve as a reference for every member of The Roddenberry DRT. Each of us brings particular areas of expertise to the effort, but it is our combined range of skills—spanning everything from internal water, power and communications tools to deployment preparedness, financial accounting and radio protocols—that will serve as our common foundation.

This handbook is a living document. The content is dynamic and references will be updated and added as needed.

Eric Rasmussen MD, MDM, FACP

4

Roddenberry Disaster Response Team Charter

For the 2014 pilot, there are just a few bullet points:

1. The Roddenberry Foundation requested that IHS form a Disaster Response Team (DRT) in 2014 for a year-long trial with the purpose and implementation described below.

2. The DRT will be designed, recruited, equipped and led by Eric Rasmussen of IHS and assisted by Alex Hatoum of IHS both day-to-day and on deployment. Reach-back during deployment will be provided by support staff in multiple locations to match time zones.

3. The DRT is designed to serve populations that have lost access to clean water.

4. Through the emergency phase of the response, free water will be provided by the Team using locally sourced water purified for drinking using DRT resources.

5. The Team will leave when the Response phase segues into Recovery phase, but the water purification capability will be left behind within the disaster-affected area contributing to economic reconstruction, job creation, and public health.

6. This Team is also responsible for assessing and reporting on damage to communications infrastructure critical for both public and private sector reconstruction efforts.

5

7. The Team will facilitate objective third party reviews 90 days post-departure to assess impact and process for both our water provisioning and communications infrastructure work. The reviews will be used to improve the design of future deployments.

8. Team members will be supported for deployment expenses and risk mitigation to a reasonable extent, including expat medical insurance and evacuation insurance provided by IHS. Each team member is expected to be personally self-sufficient within the team and to accept the deployment risks. Each team member will sign a pre-deployment liability waiver holding harmless both IHS and the Roddenberry Foundation.

9. The Roddenberry Foundation is supporting the DRT on an at-will basis, and is under no obligation to continue support beyond the initial 12 months of 2014 and two international deployments.

6

The goals for the 2014 pilot of The Roddenberry Disaster Response Team

1. Handbook: Prepare and distribute to each member of the Team by 30 April

2. Field Trials / Water: Train all team members on a fielded Disaster Shield System (DSS) for water delivery by 31 May

3. RTAT Training: Train all team members on the Assessment Suite for critical communications damage by 15 June

4. First Deployment: Deploy to a serious international disaster during 2014

5. DSS: Within seven days of the decision to deploy, deliver clean drinking water to survivors within the disaster affected zone using a Disaster Shield System to purify contaminated local water in a location where drinking water would otherwise have been unavailable.

6. Water Distribution Center Plan: Create a document describing a flexible process for creating an ad-hoc Water Distribution Center (WDC) within a disaster zone

7. Water Production: Document the delivery of 500 gallons (about 2000 liters) of clean drinking water each day for three days in a disaster zone

8. Water Distribution: Establish safe and effective Water Distribution Center in a disaster zone

9. Water Management Transfer Process: Create a process for turning over a WDC to local management in a disaster zone

10. Transfer DSS Management: Succeed in turning over a WDC to local management in the disaster zone

11. Puralytics Support: Establish a permanent link between the WDC local manager and Puralytics staff

12. RTAT Survey: Conduct a survey of 25 damaged communication sites within the disaster zone

Goals

7

13. RTAT Report: Submit 25 RTAT assessments to the Pacific Disaster Center

14. RTAT on the Web: Succeed in posting 25 RTAT assessment for web-based public review

15. 90 Day Review Process: Establish a process for objective review of the DRT's impact in a disaster zone to be scheduled 90 days after our departure

16. 90 Day Review: Conduct an objective review of the DRT's impact in a disaster zone to be scheduled 90 days after departure using regional support staff

17. Public Partners: Establish three long term partnerships with organizations in the public sector

18. Private Partners: Establish three long term partnerships with organizations in the private sector

19. UN Support: Establish support relationships with two UN organizations

20. Roddenberry Water Report: Report successful water delivery during our first deployment to The Roddenberry Foundation.

21. Roddenberry RTAT Report: Report successful communications damage assessment impact to The Roddenberry Foundation

22. Wrap Up / Staff: Safe return of Team members to their homes post-deployment

23. Wrap Up / Accounting: Complete deployment accounting to InSTEDD standards and deliver to The Roddenberry Foundation

24. Second Deployment: Conduct second 2014 deployment that exceeds first deployment performance

25. DRT Future: Establish a three year, six deployment commitment with support from the Roddenberry Foundation (01 Jan 2015 to 31 Dec 2017).

8

The foundational documents in modern disaster response date from the formation of the International Red Cross (1863), the founding of the UN after WWII (1945) and the diplomatic and academic initiatives associated with the UN-declared International Decade for Natural Disaster Reduction of the 1990s, including the Yokohama Strategy and Plan of Action for a Safer World.

That focus on disasters through the 1990s led to the signing of several Codes, Protocols, and Conventions that are of importance to the Roddenberry Team. Please understand the role each of the following play in the work that we do:

• The Seven Fundamental Principles developed by the International Federation of Red Cross and Red Crescent Societies: Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity and Universality (website)

• The Code of Conduct developed by the International Federation of Red Cross and Red Crescent Societies: Voluntary code includes ten points of principle which all humanitarian actors should adhere to in their disaster response work and describes the relationships that agencies working in disasters should seek with donor governments, host governments and the UN system. (website)

• The United Nations System: A graphic of showing the main branches of the UN and different organizations within each branch (pdf)

• The United Nations Handbook: Published by the New Zealand government as a ready reference guide, the Handbook provides current information on all the UN family organisations, including their purpose, evolution, structure, membership and an overview of activities. (pdf)

Humanitarian Ethics, International Protocols & Disaster Response Conventions

9

• The Cluster System for UN Disaster Response Coordination: Clusters are groups of humanitarian organizations (both UN and non-UN) in each of the main sectors of humanitarian action, e.g. water, health and logistics. They are designated by the Inter-Agency Standing Committee (IASC) and have clear responsibilities for coordination. (website)

• UN-OCHA: The Office for the Coordination of Humanitarian Affairs: Plays a key role in operational coordination in crisis situations. This includes assessing situations and needs; agreeing on common priorities; developing common strategies to address issues such as negotiating access, mobilizing funding and other resources; clarifying consistent public messaging; and monitoring progress. (website)

• UNICEF Water, Sanitation, and Hygiene (WASH Cluster): UNICEF works in more than 100 countries around the world to improve water supplies and sanitation facilities in schools and communities, and to promote safe hygiene practices. We sponsor a wide range of activities and work with many partners, including families, communities, governments and like-minded organizations. In emergencies we provide urgent relief to communities and nations threatened by disrupted water supplies and disease. (website)

• World Heath Organization Guide to Drinking Water Quality, 4th edition: Provides recommendations for managing the risk from hazards that can compromise the safety of drinking water. The first 30 pages are the most relevant for the DRT. (pdf)

• UNEP (UN Development Programme): Helps develop the capacity of governments in over 60 countries to respond to disasters and mitigate risk. UNDP guides policy, trains communities and first responders, helps planners; and integrates disaster risk reduction strategies into national development plans. (website)

10

• UNIFEM (UN Women): Supports women to reshape conditions at both ends of the economic spectrum, from boosting women’s participation in economic policy-making to supporting efforts to provide women and their communities with practical skills needed for securing sustainable livelihoods. (website)

• Oslo Guidelines: Developed to provide standards and benchmarks for the use of foreign military and civil defense assets in disaster relief (pdf)

• Tampere Convention on the Provision of Telecommunication Resources for Disaster Mitigation and Relief Operations: Guidelines for the use of communications frequency spectrum in disaster response (pdf)

11

12

13

Providing safe water for drinking and cooking is the keystone challenge in every major disaster response effort and the primary mission of The Roddenberry Disaster Team (DRT). Local water sources are often fouled with dead animals, spilled fuels, churned sediment and sometimes the mangled bodies of people—all of which may be within sight of the grieving survivors we are trying to serve.

The DRT brings deep collective experience to work that requires everything from medical and engineering expertise to an understanding of local cultural norms. The members of the team have been carefully chosen for their ability to adapt to almost any circumstance and work collaboratively. They bring to the table knowledge of everything from wilderness survival, camp management, field logistics, transportation and medicine, to telecommunications, cross cultural collaboration, gender empowerment, policy development, small-business incubation and diplomacy. The DRT includes three experts in technology incubators and two affiliated with the US National Academy of Sciences. Four nationalities are represented among the six core members, with a combined fluency in six languages and experience working in more than 40 countries. We are passionate about what we do, knowing that our efforts can make a real difference in the recovery process.

Meet the team!

—Eric Rasmussen, MD, MDM, FACP

Team Background

• Eric Rasmussen

• Alex Hatoum

• Julie Rider

• John Crowley

• Steve Birnbaum

• Willow Brugh

• Eric Wendt

14

Eric Rasmussen

Dr. Rasmussen is a medical doctor, the CEO for Infinitum Humanitarian Systems (IHS), and the Team Lead for the Roddenberry Disaster Response Team.

By training he is an internal medicine physician with both undergraduate and medical degrees from Stanford University and a masters degree in disaster medicine from the UN World Health Organization’s affiliate CEMEC (Centre European pour la Medecin des Catastrophes) in Italy.

Rasmussen is a research professor in environmental security and global medicine at San Diego State University and an instructor in disaster medicine at both the International Disaster Academy in Bonn, Germany (Bundesamt für Bevölkerungsschutz ind Katastrophenhilfe) and the Institute for Disaster Preparedness in Beijing, China. He also serves as a permanent advisor to the UN Secretary-General’s High Level Expert Panel on Water Disasters and is a member of the US National Academy of Science’s Committee on Grand Challenges in Global Development.

Rasmussen served as a physician in the US Navy for 25 years aboard nuclear submarines, amphibious ships and aircraft carriers. He was fleet surgeon for the US Navy's Third Fleet and chairman of an academic department of medicine in Seattle. Among his deployments: Bosnia (3x), Afghanistan (2x), Iraq, Haiti, Banda Aceh (post tsunami) and New Orleans (post Hurricane Katrina). Rasmussen also spent nine years as a principal investigator in humanitarian informatics for the Defense Advanced Research Projects Agency (DARPA) and received DARPA's capstone award as Outstanding Investigator of the Year before retiring from the Navy to serve as the CEO of InSTEDD, a humanitarian NGO spun off from Google.org to put into action the goals outlined by Dr. Larry Brilliant's TED Prize speech for better global disease surveillance.

He lives with his wife Demi on Bainbridge Island near Seattle, Washington.

15

Alex Hatoum

Alex Hatoum is the Managing Director at Infinitum Humanitarian Systems (IHS), a private sector social business built on a profit-for-purpose model focused on global health and capacity building in the developing world. He is responsible for all international business initiatives, including business incubator management and overseas research support. Hatoum, a native speaker of English, Spanish, Portuguese and French, has lived and traveled extensively throughout the Americas, working in both governmental and private sector positions.

After an education in multiple countries that included a degree in international business management from San Diego State University, he accepted a position with the US Marshals Service Violent Crimes Task Force.

Hatoum worked with the US military on trans-boundary issues before accepting a commission from the United States Army. There he continued to work on issues relating to information flow across international boundaries. After seven years of decorated service, he left the Army to continue his education, completing his master’s degree in Homeland Security at San Diego State University. After graduation, he took an assignment with the US Office of National Drug Control Policy where he worked on several cross-border policy projects. Hatoum was also chosen for the team that created the first federally recognized forensic pathology graduate training program within Mexico.

He lives with his wife, Denise, in Southern California.

16

Julie Rider

Julie is an expert toxicologist out of Johns Hopkins University with more than 15 years experience working with academic, private sector, non-profit, and governmental entities. Her professional portfolio includes managing technology development programs, serving as a subject matter expert across the applied sciences, and scouting the scientific landscape for emerging opportunities. She has a particular expertise in creating bridges between diverse groups of stakeholders, local and remote, to solve complex problems while addressing cultural, political and economic needs.

She has served as a Subject Matter Expert (SME) and Program Manager for a wide range of technology development programs in both the public and private sectors, including the US National Academy of Sciences. Those areas of expertise have included diagnostics for the detection of infectious diseases and chemicals, sensors for austere environment monitoring and chemical assessments for human safety.

She has traveled widely, both personally and professionally, and is comfortable in very difficult, low-resource, and post-conflict environments. She has experience in the cultural and social management of gender issues and has a history of success with empowering women-owned businesses in the

developing world.

17

John Crowley

John Crowley is a Consultant to the World Bank’s Global Facility for Disaster Reduction and Recovery's (GFDRR) Open Data for Resilience initiative, where he wrote the Bank's Field Guide to Open Data around disaster risk management.

From 2009-2013, he was the curator of RELIEF experiments at Camp Roberts, a humanitarian technology accelerator run through a partnership between the TIDES Project at National Defense University's Center for Technology and National Security Policy in Washington DC, and the US Naval Postgraduate School in Monterey, California. Through these experiments, the State Department's Imagery to the Crowd and the combined FEMA and US Civil Air Patrol's MapMill for Hurricane Sandy effective mashups were conceived, developed, and prototyped, and several ideas from these efforts were implemented as policy and procedures. The experiments also explored various water, power, and communications support technologies for disaster response and several of those have made it to successful deployments as well.

John is also a Research Affiliate at the Harvard Humanitarian Initiative (HHI), where he works on the Open Humanitarian Initiative with NetHope, a consortium of global humanitarian response agencies. At HHI John explores the policy and technology interface between the formal humanitarian system and emerging technology communities like OpenStreetMap and Ushahidi with the aim of improving coordination between agencies within the humanitarian system, particularly in the field.

John was the lead author of the 2011 Disaster Relief 2.0 study for the United Nations Office for the Coordination of Humanitarian Affairs (UN-OCHA), which proposed a framework for dialogue between the international humanitarian system and emerging technology communities that has now moved toward policy implementation. He has also served as a Public Policy Scholar at the Woodrow Wilson International Center for Scholars Science and Technology Innovation Program (STIP) Commons Lab, where he wrote a framework for connecting US federal agencies with digital humanitarians.

John holds an MPA from Harvard's Kennedy School of Government, where he was the Robert C. Seamans, Jr. Fellow in Science, Technology, and Public Policy. He also holds an MA in History of Ideas and an MusB in Cello Performance and Music History & Literature from Boston University, Summa cum laude and with Distinction. He tweets at @jcrowley and blogs at jcrowley.net.

18

Steve Birnbaum

Steve has more than 20 years of technical, operational, consulting and executive management experience in the global telecommunications industry while working throughout North America, the Middle East, and Africa. His specialty is the management of complex telecommunications projects in austere environments and with limited resources. He has worked with both public and private sector clients, including Google, the US Naval Postgraduate School, the United Nations, and O3b Networks.

In addition to his telecommunications work Steve has nearly a decade of experience in disasters and crisis management. He was an instructor in the Israeli Counter-Terror School and is a former member of both a wilderness high angle search & rescue team and the international Fast Israeli Rescue and Search Team (FIRST). Fluent in English, French and Hebrew, he is currently serving as a volunteer Firefighter/EMT and Urban Search and Rescue (USAR) technician in Maryland, not far from Washington DC.

Steve holds multiple certifications in disaster response and crisis communications, including Firefighter, Trench Rescue, Confined Space Rescue, Hazardous Materials Management, Rope Rescue, Technical Rescue from Vehicles and Machinery, Disaster Life Support, Structural Collapse Rescue, Rescue Diver, and the Management of Trauma in Austere Environments. He has deployed to multiple disasters in the United States and internationally with a range of teams, and in 2013 he was designated a Champion of Change in a ceremony at the White House for his work with FEMA in Hurricane Sandy.

Steve also serves on the US Department of State ACICIP International Disaster Response Sub-Committee, the UN Emergency Telecommunications Cluster, and the Department of Homeland Security’s Science and Technology First Responder Resource Group.

19

Willow Brugh

Willow Brugh, known as willowbl00, is the co-founder and executive director of the NGO Geeks Without Bounds. She's also affiliated with the Center for Civic Media at MIT's Media Lab, and a fellow at Harvard Law's Berkman Center for Internet and Society.

She facilitates hackathons from Berlin to Chicago to Nairobi to the first hackathon ever within Port-au-Prince, embedding technology into local communities through open source and co-design. Since founding both makerspaces and ways to link those community workshops to one another, she's started working on long-term water and sanitation projects in Tanzania with local innovation spaces, the World Bank, Red Cross, and Little Devices out of MIT's D-Lab.

In brief, Willow looks at connections, systems, empowerment, and powerlessness and strives to both understand and improve whatever she finds. Sometimes that’s with the Occupy Sandy Movement in Brooklyn, sometimes it’s with National Defense University in Washington DC.

She has transcendence tattoos that are impressive enough to be photographed for a National Geographic blog, but has keynoted the IEEE Global Humanitarian Technology Conference. Willow has successfully worked with FEMA’s Field Innovation Team for Hurricane Sandy, and was awarded a ceremony at the White House for her contribution.

Willow is on the Selection Committee for MIT's Humanitarian Technology Innovation Conference and has graduated 12 successful small-business teams from the Geeks Without Borders accelerator in places like Bangalore, Pakistan, Spain, and the US. She’s spoken at RightsCon, the Harvard Leadership Conference, Chaos Communication Congress, Knight-MIT Civic Media Conference, at UN-OCHA in Geneva, in Krakow, at US Northern Command in Colorado and for the EU.

She is the Coordinator for the Digital Humanitarian Network, and that is a large part of her interest and participation in the Roddenberry DRT. She is specifically interested in the inclusive and responsible business models possible through our empowerment transitions, demonstrating methods for improving disaster economics in the aftermath.

20

Eric Wendt works with the San Diego Association of Governments (SANDAG), a forum for regional decision-making, developing interactive mapping applications for sustainable planning.

He holds a B.A. in Environmental Studies from UC Santa Cruz where he focused on water policy. At UC Irvine, he studied web development and is currently studying Geographic Information Systems (GIS).

After graduating from UC Santa Cruz, Eric worked with Joseph Collins, Ph.D. as a researcher on the classic book, How to Live Your Dream of Volunteering Overseas (Pe›nguin Books), and also on the seminal research paper, AIDS in the Context of Development (United Nations Research Institute for Social Development / UNRISD).

Moved by the stories he read, Eric spent the next decade as a social worker serving people with HIV-AIDS, mental illness, drug addiction and developmental disabilities. He has traveled and worked on every continent Antarctica and is fluent in English, French and Spanish. Eric's goal is to apply his experience in water policy, computer programming and GIS to help improve people's lives and environmental health.

Eric lives in Southern California with his wife Luisa and daughter Sofia.

Eric Wendt

21Technical Advisors

• Roland Jasmin: Director of Engineering, Puralytics.

• Colin Hildebrandt: Applications Engineer, Puralytics

• Gisli Olafsson: Emergency Response Director, NetHope

• Brian Steckler: Lecturer; Director, Hastily Formed Networks (HFN) Research Group Associate Chair for Special Programs, US Naval Postgraduate School

• Catherine Nelson, Security Researcher / Program Manager, Intel

• Harmony Mabrey, Senior Operations Manager for Microsoft Disaster Response

• J.A. Ginsburg, writer, editor, producer

• Jessica Block - Senior Admin Analyst, Qualcomm Institute, University of California, San Diego

• Lin Wells, Director, Center for Technology & National Security Policy at National Defense University

22

Acronyms

APAN: All Partner Area Networks

DRT: Disaster Response Team

DSS: Disaster Shield System

EMOPS: Emergency Operations at the Pacific Disaster Center (password required)

HFN: Hastily Formed Networks program

ICT: Information and Communications Technology

IHS: Infinitum Humanitarian Systems

NPS: US Naval Postgraduate School

PACOM: US Pacific Command

PDC: Pacific Disaster Center

RTAT: Rapid Telecommunications Assessment Team

SME: Subject Matter Expert

WDC: Water Disaster Center