ABOUT US

ABOUT US

Tadbeir Facilities Management is a leading integrated facilities management company across the Kingdom of Saudi Arabia.We offer an integrated facilities management solutions consisting of over 40 Services through dedicated business verticals such as Public Sector, Private Sector, Education, Residential Compounds, Commercial Towers, Retail and Mixed-Use Developments.Tadbeir aims to manage, serve and maintain each client’s facility at the highest standard of quality and cost-control. We provide a level of quality and experience that is a step ahead of what is expected on a foundation of strict attention to occupational health, safety, environmental, and quality management (HSEQ) requirements. A one supplier solution for a truly integrated and partnership approach offering greater flexibility, cost transparency and the governance of central systems, processes and reporting.Our “One Team” approach gives you flexibility in an ever-changing environment. From multi – skilling many of our staff, providing you with a dedicated team and giving you real time reporting, your service will run smoothly 24/7. IFM is not just about buildings; it’s about people, too. We understand how facilities management influences the way people work and use their office space. That’s why we tailor our approach to deliver innovative and cost-efficient solutions that support our customers’ long-term objectives.

+2 KM2 11500+

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SERVICES

Tadbeir`s aims to give service and maintain client’s facility at the highest standard of quality and cost control.We provide a level of quality and expertise that is step ahead of what is expected on a foundation of strict attention to occupational, health, safety, environmental and quality management (HSEQ) requirements.

Our property management team possess extensive ex-perience in real estate mar-keting, leasing, operations and business networks, recognizing that satisfying both tenants and owners is a virtuous cycle that en-sures high rates of perfor-mance, lower long-term cost of ownership, and long profitable life of properties.

We provide technical consultation services such as lifestyle costing, design and construction consultancy, and operational assessment. Our design review service is crucial in ensuring operational efficiency in any property. We help our clients to understand how to operate facilities effi-ciently by providing tech-nical support and mainte-nance strategies.

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Whether your organization is searching for a standalone service, a bundled offering, or a completely integrated facilities management solution, we can deliver.

INTEGRATEDFACILITIESMANAGMENT

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Techinical Services

Electrical Systems: High, Medium and Low voltageAir-conditio ning and HVAC SystemMechanical SysttemsPlumbing Systems & Services Building FabricationsPool & Water FeaturesIrrigation SystemInfrastructure

You can trust us to look after your assets, from mechanical and electrical components, to fixtures, fittings, and equipment. Our highly skilled team of engineers and technicians follow international benchmarks and service delivery standards such as SF40, ISO 9001, and ISO 41001, 45001 to support your business, minimizing disruption, maximizing your investment, and ensuring a safe and comfortable environment. Planned preventative maintenance (PPM) tasks, reactive tasks, spare parts ordering are all efficiently managed through mobile GPS enabled devices. This approach increases transparency and effi-ciency, drives service standards, helping us deliver critical management information to our team and clients instantaneously.

INTEGRATEDFACILITIESMANAGMENT

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Soft Services

We are proud to be one of the BICSc (British Institute of Cleaning Sciences) accredited companies in the Middle East and ISO certified for quality management. We know that first impressions matter; that’s why our services ensure your premises convey only the best.We ensure your buildings not only look clean, but also provide a healthier and safer environment for your staff and visitors. Our high-quality targeted cleaning services enhance the aesthetic appearance of buildings, protecting assets from ageing quickly and ensuring an outstanding experience for all building users.

Cleaning Services (Housekeeping & Janitorial Services) LandscapingConcierge & ReceptionHospitalityLifeguardingLaundry Catering

INTEGRATEDFACILITIESMANAGMENT

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Specialized Services

In partnership with specialized service providers, Tadbeir Co. manages the maintenance of firefighting and prevention systems, vertical transportation systems such as escalators and elevators, potable water tank cleaning and treatment, signage/digital signage, and other specialist services. Prior to deploying any service providers onsite, we fully induct them on site-specific rules and processes. They are also subject to our ongoing internal monitoring and audit systems as part of our own QHSE processes.

Fire Protection, Detection, & Suppression Management SystemsSecurity Guarding & Security System ControlElevators & EscalatorsFire Alarm & Fire Fighting SystemWaste ManagementAccess ControlBuilding Management System (BMS)Automatic Doors & Roll Up Shutters

INTEGRATEDFACILITIESMANAGMENT

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Support ServicesTadbeir offers administration, accounting, and help desk support services among others as per project requirements to ensure the delivery of an outstanding experience and to allow our clients to focus on their core business. All of our customers have the facility to report issues or request operational changes through the 24/7 service desk, which is managed through an integrated, bespoke Computer Aided Facilities Management (CAFM) system; our clients also have the choice of having a dedicated facilities management phone number and email address, as well as access to our self-service portal to log their calls.

Computer Aided Facilities Management and CodingDefect Liability Period (DLP) ManagementTransition and Handover ManagementHelpdesk and Call Center ManagementSpecialty Subcontract ManagementLife-cycle Costing and ManagementEnergy and Utilities ManagementSupply Chain ManagementAsset Management

INTEGRATEDFACILITIESMANAGMENT

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WHAT MAKES US DIFFERENT

WHAT MAKESUS DIFFERENT

Efficient Service DeliveryTimely & systematic service delivery processes & a client retention rate of over 97%.

Effective FM ServicesOver 85% achieved on scorecards across all projects & alignment of FM spend to client budgets and requirements.

Sustainabil ityStandard processes and procedures are in place to meet our clients’ variable needs, addressing long term needs of the facilities.

Value EnhancementAverage cost savings of over 15% YOY for long term contracts & cost management and profit-sharing plans to improve engagement.

Longevity of AssetsPPM schedules & maintenance plans for reduced breakdowns & extended operating life.

Global Knowledge, Regional Presence and Local ExperienceOver 4+ years of combined management experience.

Service Assurance and Client EngagementService assurance and audit, Engagement on site to meet clients’ requirements proactively and Benchmarking client requirements with industry standards.

Technology EvolutionAccess to new technology and ability to enhance evolution by integration of modern technology into existing operations.

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WHAT MAKESUS DIFFERENT

Costs OptimizationReducing operating expenses and extending lifecycle of assets through timely, preventive maintenance.

Service InnovationIntroduce service excellence and innovation through global knowledge, continuous training and development measures.

Flexibil ityAbility to move from fixed resources to variable resources dynamically to address cyclic business requirements.

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Quality PolicyTadbeir works with the highest standards and practices to ensure delivering professional and satisfying services. We gained different certifications, verifications, associations, and memberships.

People, Structure, SystemsIntegrating three key elements across the enterprise to deliver the business goals and Implementing best practices and international standards in approach.

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TECHNOLOGY USED

TECHNOLOGYUSED

• Maintain real-time lists of new, in-progress and closed service requests

• Maintain and monitor service request wise services and work logs

• Automated workflows to manage process from service request generation to completion.

• Automated sub-processes for work-logs

• Pre-defined SLAs & Escalations for each service type

• Generate service category wise reports for executive performance

Key Benefits

CAFM system software provides orga-nizations with the ability to effective-ly manage their physical assets and maintenance operations. This soft-ware combines the best features and functionality of Asset Management Software with the strengths of a pow-erful and robust Focus.

Our CAFM system is a key tool for managers who want to improve their organization’s productivity and per-formance. Most importantly, Focus resides on a web server, giving users access to the system from anywhere at any time.

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CERTIFICATES & MEMBERSHIP

CERTIFICATES & MEMBERSHIP

Tadbeir works according to the highest standards and practices to ensure delivering professional services. The following are a few of the certifications, verifications, and association memberships that we have gained over time.

• ISO 14001 – Certified• ISO 9001 – Certified• ISO 45001 – Certified• ISO 41001 – Certified• Mullak (Ministry of Housing) – Verified Supplier • British Institute For Cleaning Sciences (BICSc) – Member• Saudi Contractors Authority – Member

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CLIENTS

CLIENTS

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PROJECTS

PROJECTSClient: Emaar Middle East

Location: Jeddah

Industry: Mixed use

Scope of Work: Integrated Facilities Management

E M A A R J E D DA H G AT E D E V E LO PM E N T

Client: DHL

Location: Dhahran

Industry: Corporate Office

Scope of Work: Soft Services

D H L CO U N T RY O F F I C E

Client: Al Fozan Holding Co.

Location:Khobar

Industry: Corporate Office

Scope of Work: Integrated Facilities Management

A L F OZA N CO R P O RAT E TOW E R

Client: AlOula Real Estate Development

Location:Khobar

Industry:Residential Compound

Scope of Work: Integrated Facilities Management

K H O BA R L A K E S

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PROJECTSClient: NICE

Location: All Over the kingdom

Industry: Retail

Scope of Work: Hard & Soft Services

N I C E STO R E S & WA R E H O U S I N G

Client: Al Shaya

Location: All Over the kingdom

Industry: Retail

Scope of Work: Hard Services

A LS H AYA R E TA I L STO R E S & R E STAU RA N T S

Client: Al Rajhi Investment Head Office:

Location: Riyadh

Industry: Corporate Office

Scope of Work: Integrated Facilities Management

A L RA J H I I N V E STM E N T

Client: Goverment

Location: Al batha border and Jadidat Arar border

Industry: Residential

Scope of Work: Integrated Facilities Management

S AU D I C U STO M S

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PROJECTSClient: Retal

Location: Khobar

Industry: Residential Compound

Scope of Work: Integrated Facilities Management

R E TA L S Q UA R E

Client: Retal

Location: Khobar

Industry: Residential Compound

Scope of Work: Integrated Facilities Management

R E TA L R E S I D E N C E

Client: DHL

Location: Dammam

Industry: Warehouses

Scope of Work: Integrated Facilities Management

D H L ( K I N G FA H A D A I R P O RT G AT E WAY )

Client: DHL

Location: Riyadh

Industry: Warehouses

Scope of Work: Integrated Facilities Management

D H L ( K I N G K H A L I D A I R P O RT G AT E WAY )

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Support Localization Development Plans and Programs Services

• Orientation and on job training for 3 months by assigning a

monitor for new joiners.

• Annual training plan & performance appraisal evaluation.

• Increase the number of Saudi employees within the FM

Department.

• Providing safety training such as IOSH & OSHAS, educating

the site labors with daily Toolbox Talks & Work Permits Procedures.

• Agreement with educational institutions for recruitment and

training ) Royal Commission Yanbu Colleges & Institutes,

Dammam College of Technology, Jubail Industrial College).

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Tadbeir Company LTD