access and student success in large online programs matt leavy – president, ecollege
TRANSCRIPT
Access and Student Access and Student Success in Large Success in Large Online ProgramsOnline ProgramsMatt Leavy – President,
eCollege
Copyright© eCollege.com 2008
Representative clientsRepresentative clients
Higher Education K-12
Copyright© eCollege.com 2008
0
400,000
800,000
1,200,000
1,600,000
2,000,000
2,400,000
2,800,000
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008F
Evolution of Online Program Evolution of Online Program FocusFocus
Basic Functionality
Turn-key solution
Service & Reliability
Authoring & Content Management
Data Analytics
Outcomes Management
Interoperability
eCollege Enrollments Pedagogy, Teaching Resources,
Learning Styles
Pedagogy, Teaching Resources,
Learning Styles
Copyright© eCollege.com 2008
The Promise of Online The Promise of Online Education TodayEducation Today
1. Access for new populations of learners2. Improved learning & Improved Completion3. Evidence of learning = accountability movement
Why Have Online?Increase Student Access 76%Increase Rate of Degree Completion 44%Provide Pedagogic Improvements 39%Enhance Value of College/University Brand 39%
Allen and Seaman, Online Nation, Five Years of Growth in Online Learning
p. 15
Institutions "Fully Engaged" In Online Learning
AccessAccess
Copyright© eCollege.com 2008
8%
13%
27%
39%
46%
48%
51%
73%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
No HS Diploma
Single Parent
Has Dependents
Works Full Time
Delayed Enrollment
Attends Part-Time
Financially Independent
Possesses Any Non-Traditional
Characteristic
Source: The Condition of Education, 2002, NCES, DOE
Access for Non-Traditional Access for Non-Traditional LearnersLearners
Percent of Undergrad Students with Non-Traditional Characteristics
Copyright© eCollege.com 2008
Market Drivers – Online GrowthMarket Drivers – Online Growth
Forecasted Post-Secondard Student Growth
3
2.7
2.4
2.1
1.2
2.7
3.8 3.7
3
2.4
1.3
3.1
4.1 4.1
3.6
3.2
1.7
3.3
7.90%10.80%
20.00%
33.30%30.80%
6.50%
0
1
2
3
4
5
19 and Under 20 and 21 22 to 24 25 to 29 30-34 35+
MM
s o
f S
tud
ents
0.00%
10.00%
20.00%
30.00%
40.00%
1995 2005 (projected) 2015 (projected) Growth 2005-2015
Bulk of Projected Student Growth Are Ages 22 - 34
NCES, “Projections of Education Statistics to 2015”, 9/14/2006
NCES, “Projections of Education Statistics to 2015”, 9/14/2006
Copyright© eCollege.com 2008
Access for Under-Prepared Access for Under-Prepared LearnersLearners
In the United States:– Only 70% of students graduate from high school
on time– 34% graduate ready for college– 33% of those who make it to college must take
remedial courses
Alliance for Excellent Education
SuccessSuccess
Copyright© eCollege.com 2008
Meet ClaudiaMeet Claudia
Taking classes in the Fall
Didn’t have a great high school experience
Has a full-time jobOlder than she looks
Copyright© eCollege.com 2008
Meet ClaudiaMeet Claudia
Unsure of how online works
Motivated to tryHas Questions…
Copyright© eCollege.com 2008
How Long will I Need to Spend?How Long will I Need to Spend?
* Based on Census Enrollment
70%
75%
80%
85%
90%
95%
100%
5.5 6.5 7.5 8.5 9.5 10.5 11.5 12.5 13.5 14.5 15.5 16.5 17.5
Avg.= 11.67
Avg. = 83.55%
BIO
COM
ECO
EDU
ENG
FIN
GEO
HIS
MGT
MKT
MTHPHL
ZOO Goal = 90%
Copyright© eCollege.com 2008
How will I be successful?How will I be successful?
We focus on three levers through which we can help institutions improve student success in an online environment:
1. Online learning applications that assess student progress and personalize remediation through graded homework exercises.
2. Analysis of activity data, help desk interactions and instructor indications to identify students who display characteristics of struggling.
3. Continuous improvement to online pedagogy in the course design, construction and facilitation.
Copyright© eCollege.com 2008
Claudia never was very good at Claudia never was very good at math…math…
She doesn’t learn very well from a textbook
– Actually, she never opened the textbooks
How will she learn online?
Copyright© eCollege.com 2008
Copyright© eCollege.com 2008
Lot’s of other students like Claudia use Lot’s of other students like Claudia use MyMathLabMyMathLab
40%
75%
Traditional
MML
Success rate – University of Alabama, TuscaloosaSuccess rate – University of Alabama, Tuscaloosa
60%
90%
Traditional
MML
Success rate – Onondaga CC, New YorkSuccess rate – Onondaga CC, New York
35%
85%
Traditional
MML
Success rate – Youngstown State University, OhioSuccess rate – Youngstown State University, Ohio
39%
70%
Traditional
MML
Success rate – DeVry / Miramar CampusSuccess rate – DeVry / Miramar Campus
Copyright© eCollege.com 2008
Claudia has a bad day…Claudia has a bad day…
Her computer breaksHer apartment has termites
She has to find a new place to live asap!
Notify Administrators Email sent to
instructor Auto-generated
email sent to Claudia
Copyright© eCollege.com 2008
2006 Fall Week 1 Activity – Completed 2006 Fall Week 1 Activity – Completed vs. Dropped Studentvs. Dropped Student
2.93.3
3.8
2.52.8
3.3
4.0
3.0
1.4 1.3
1.9
1.3 1.2 1.2 1.21.5
0
1
2
3
4
5
Business CompScience
English HealthSciences
Math Psych Science Soc
CompletedAvg. = 3.1
DroppedAvg. = 1.3
Avg. Student Activity/Section by Department (hrs)
Completed Student at Add/Drop Dropped Student at Add/Drop
Copyright© eCollege.com 2008
Claudia is back in business!Claudia is back in business!
Back in the course, she becomes engaged in learning
She develops a sense of community with her instructor and colleagues
She connects with interactive content
Copyright© eCollege.com 2008
Interactive ContentInteractive Content
Copyright© eCollege.com 2008
Case Studies & SimulationsCase Studies & Simulations
Copyright© eCollege.com 2008
Claudia has some trouble in the Claudia has some trouble in the classclass
Claudia gets frustrated
Claudia “goes” to her instructor’s office hours
The instructor notes in the system that she is having trouble…
Copyright© eCollege.com 2008
• Not understanding course material • Stopped participating
• Not completing assignments • Low exam and/or quiz scores
• Low grade • Other
ICCOC Identification Criteria After Term Start
Copyright© eCollege.com 2008
Iowa Community College Online Consortium
Copyright© eCollege.com 2008
Claudia Completes Her CourseClaudia Completes Her Course
Program Program ImprovementImprovement
Copyright© eCollege.com 2008
Claudia’s ProgramClaudia’s Program
There are many reasons that schools want to know how they are doing and how they are improving over time.– Educational mission– Accreditation– Legislative lobby
Challenges around externally imposed standards.– Skepticism around our ability to assess learning,
particularly in critical thinking disciplines Collegiate Learning Assessment, community assessment?
Emphasis around flexible tools for internally developed standards in post-secondary.– Outcomes managers– Portfolios– Program analytics
Copyright© eCollege.com 2008
Learning Outcome ManagerLearning Outcome Manager
LearningOutcomeManager
LearningOutcomeManager
Course ContentGrades
Course ContentGrades
InstitutionOutcomes& Rubrics
InstitutionOutcomes& Rubrics
A Comprehensive Toolset that Provides an Evidence-based Approach to Measuring Student Achievement of Outcomes
A Comprehensive Toolset that Provides an Evidence-based Approach to Measuring Student Achievement of Outcomes
Presentation Assessment
Accreditation Quality
Tagging Repository
Copyright© eCollege.com 2008
University Mission
Program Goals & Outcomes Specialization Goals & Outcomes
Course Outcomes / Objectives
Are Aligned With …
Are Aligned With …
Criteria
Rubrics
Leads To…
Leads To…
Score / Benchmark / Adjust Instruction
Leads To…
Learning Outcomes ManagerLearning Outcomes Manager
Copyright© eCollege.com 2008
ePortfolio: StudentsePortfolio: Students
Copyright© eCollege.com 2008
60%
80%
100%
0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000
2006 Completion Rates vs. Enrollments 2006 Completion Rates vs. Enrollments - Department- Department
Avg. SectionCompletionRate = 77%
Department Term Start Enrollments
Business
I
IIIII
IV
Median DeptEnrollments = 767
Dep
artm
ent
Co
mp
leti
on
Rat
es
– T
erm
Sta
rt t
o T
erm
En
d
OtherPsychology
English
Sociology
Health Sciences
Mathematics
Science
Computer Science
History
Biology
Humanities
Economics
Speech
Art
Criminal Justice
Accounting
SocialScience
Philosophy
Literature
Music
Copyright© eCollege.com 2008
ConclusionConclusion
The extension of access offered by online programs brings into the educational system learners with previously unmet needs.– Convenience– Personalized support
The current frontier in large online programs is in the capture and use of data on teaching and learning activity and outcomes.
Data is being employed to improve student success through personalized learning and program improvement.
Online pedagogy innovation is validated by data.
FINFIN