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Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

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Page 1: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Access to Mental Health Records and Related Issues

Social Services Attorneys’ Conference

March 10, 2006

Mark BottsSchool of Government, UNC

Page 2: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Topics

Applicable laws DSS as legal representative of patient Patient authorization to disclose Court orders Required-by-law disclosures

Child protective services statutes Adult protective services statutes Child fatality prevention system

Page 3: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Applicable Confidentiality Laws

State law governing MH/DD/SA providers—GS 122C

Federal law governing health care providers—45 CFR (HIPAA Privacy Rule)

Federal law governing substance abuse programs—42 CFR Part 2

Page 4: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Each confidentiality law:

Defines the providers that it governs Defines the information that it

governs Permits providers to disclose

information in certain situations Requires providers to disclose

information in certain situations

Page 5: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

GS 122C and HIPAA Agencies covered include

area authorities and county programs (LMEs)

agencies that contract to serve area authority or county program clients

Information covered includes all client information

Page 6: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

42 CFR Part 2—Covered Programs

Programs covered include any facility that specializes in substance abuse diagnosis, treatment, or referral for treatment Includes all area authorities and

county programs Includes some agencies that

contract to serve area authority or county program clients

Page 7: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

42 CFR Part 2—Covered Information

Applies to information that would identify a “patient”—one

who has applied for or received SA services—as a substance abuser and

is substance abuse information obtained by a covered program

for the purpose of treating substance abuse, making a diagnosis for that treatment, or making a referral for that treatment

Page 8: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Case Studies A substance abuse professional

employed by an area authority wants to make an adult protective services report about her client. Can she?

A child protective services worker investigating a report of child abuse requests access to a child mental health record that contains information in the family history section about the mother’s abuse of crack cocaine. Can the record be disclosed?

Page 9: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

DSS as Legal

Representative

of Patient

Page 10: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Authority of Legally Responsible Person “Except as otherwise provided by

law, whenever in this Chapter the phrase “client or his legally responsible person” is used, and the client is a minor or an incompetent adult, the duty or right involved shall be exercised not by the client, but by the legally responsible person.” GS 122C-4.

Page 11: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Consent to Treatment Except in the case of emergency or

involuntary commitment, the client or the client’s legally responsible person has the right to consent to or refuse any treatment offered by an MH/DD/SA facility. GS 122C-57(d).

The client or the client’s legally responsible person shall be informed of the potential risks and alleged benefits of the treatment choices. GS 122C-57(a).

Page 12: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Access to Records Upon request the legally responsible

person shall have access to confidential information in the client’s record . . . GS 122C-53(d)

Does not apply to records of treatment provided pursuant to the minor’s consent to treatment. See GS 90-21.5 and -21.4.

Does not apply if facility believes disclosure would be injurious to the client’s physical or mental well-being.

Page 13: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Legally Responsible Person for Adults

When applied to an adult who has been adjudicated incompetent, means a guardian appointed by the court

When applied to an adult who is incapable of making treatment decisions—as defined in GS 122C-72(4)—and who has not been adjudicated incompetent, means a health care agent named pursuant to a valid health care power of attorney (GS 122C-3(20))

Page 14: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Legally Responsible Person for Minors

When applied to a minor, means a: Parent Guardian Person standing in loco parentis, or Legal custodian other than a parent who

has been granted specific authority •by law •or in a custody order

to consent to medical care, including psychiatric treatment (GS 122C-3(20))

Page 15: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Legal Custodian Authorized by Law to Consent to Tx DSS may consent to any psychiatric,

psychological, or other evaluations or treatment if: The court has placed the child in the

custody of DSS pursuant to a dispositional order—7B-903, -2503, or -2506

DSS has made reasonable efforts to obtain consent from the parent or guardian of the child; and

The parent is unknown, unavailable, or unable to act on the child’s behalf

Page 16: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Legal Custodian Authorized by Custody Order If, in a custody order, the judge

specifically authorizes the legal custodian to consent to medical and psychiatric treatment, then the legal custodian (e.g. DSS) is a “legally responsible person” authorized to act on behalf of the minor for purposes of consent to treatment and access to records

Page 17: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Patient Authorization

to Disclose

Page 18: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Patient Authorization A provider must obtain a patient’s

written authorization for any disclosure that is not otherwise permitted or required by the applicable privacy law

An authorization permits but does not require the covered entity to use or disclose PHI

Page 19: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Authorization Must Be Voluntary Provider may not condition the

provision of treatment or eligibility for benefits on receiving an authorization Except may condition the provision of

health care that is solely for the purpose of creating information for disclosure to a third party on an authorization for such disclosure

Page 20: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Authorization Must Be Voluntary An individual may revoke an

authorization at any time

by putting the revocation in writing

except to the extent that the provider has taken action in reliance on the authorization

Page 21: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Authorization Must Be Informed The individual signing the

authorization to disclose information must understand what information will be disclosed, with whom it will be shared, and for what purpose

Any disclosure by a provider must be consistent with the terms of the authorization—the provider is bound by statements in the authorization

Page 22: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Who May Consent to Release of MH/DD Records

Adult client who has not been adjudicated incompetent

Guardian of the person or general guardian of an adult client adjudicated incompetent

Emancipated minor

Legally responsible person for a minor when the minor is being treated pursuant to the LRP’s consent

Unemancipated minor who is being treated pursuant to his or her own consent

Page 23: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Who May Consent to Release of SA Records

Same rules provided in previous slide except that when an unemancipated minor is being treated pursuant to the consent of the minor’s legally responsible person, both the LRP and the minor must sign the consent for disclosure

Page 24: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Court Orders

Page 25: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Subpoenas A subpoena, alone, does not permit

disclosure of information protected by the state mental health law (GS 122C) or the federal substance abuse records law (42 CFR Part 2)

Although the HIPAA privacy rule permits providers to disclose in response to a subpoena, GS 122C and 42 CFR 2 control (where applicable)

Page 26: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Court Order GS 122C requires, and HIPAA

permits, a provider to disclose in response to a court order

No particular procedure, criteria, or findings are required by either law

NC privilege statutes: a judge may order disclosure when “necessary to the proper administration of justice”

Page 27: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Court Order—SA Records Patient and provider must be given

notice and opportunity to respond

Judicial review of records must be in camera

Court must find “good cause” for disclosure

Court must limit disclosure (to essential parts of record and to persons who need the information)

Page 28: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Court Order—Good Cause Findings Other ways of obtaining the

information are not available or would not be effective

The public interest and need for the disclosure outweigh the potential injury to the patient, the physician-patient privilege, and the treatment services. 42 CFR 2.64

Page 29: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Court Orders—SA Records Court cannot order disclosure of any

“confidential communications” made by patient to program unless the disclosure is

necessary to protect against an existing threat to life or serious bodily injury, including circumstances that constitute suspected child abuse and neglect

necessary to the investigation of an extremely serious crime, or

the patient has already offered evidence about confidential communications. 2.63

Page 30: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Disclosures

Required by Law

Page 31: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

State Law—GS 122C-54(h)

Requires disclosure for purposes of complying with other state laws requiring disclosure:

•Child protective services laws

•Adult protective services laws

•Other state laws, e.g., communicable disease laws

Requires disclosure as required by federal law

Page 32: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

HIPAA Privacy Rule—45 CFR 164.512(a)

The rule permits uses or disclosures that are required by other law.

“Required by law” defined as a mandate contained in law that compels a covered entity to make a use or disclosure of PHI and is enforceable in a court of law. Include statutes, regulations, court orders, court-ordered warrants, subpoenas and summons issued by a court, grand jury, inspector general, or certain administrative bodies

Page 33: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

HIPAA Privacy Rule—45 CFR 164.512(b) The rule permits the disclosure of

protected health information to a government authority authorized by law to receive reports of suspected child abuse or neglect

Page 34: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

HIPAA Privacy Rule—45 CFR 164.512(c)

Permits the disclosure of PHI about an individual believed to be a victim of abuse, neglect, or domestic violence to a government authority authorized by law to receive reports of abuse, neglect, or domestic violence

PHI may be disclosed to the extent the disclosure is required by law and the disclosure complies with and is limited to the relevant requirements of the law

Page 35: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Federal Substance Abuse Law—42 CFR Part 2.12 The restrictions on disclosure do not

apply to the reporting under state law of incidents of suspected child abuse and neglect to appropriate government authorities. 2.12(c)(6)

Page 36: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Federal Substance Abuse Law—42 CFR Part 2 The federal law does not permit the

disclosure of confidential information for purposes of complying with CPS investigation statutes, APS reporting and investigation statutes, or child fatality prevention statutes.

No state law may authorize or compel any disclosure prohibited by the federal substance abuse records law. 42 CFR 2.20

Page 37: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Child Protective

Services Law

Page 38: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Child Protective Services—Reporting—GS 7B-301

State law governing MH/DD/SA services requires reporting. GS 122C-54(h)

HIPAA Privacy Rule permits reporting

Federal law governing substance abuse programs does not apply to restrict reporting. 42 CFR 2.12 (c)(6)

Page 39: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

CPS Assessment of Report—GS 7B-302

State law governing MH/DD/SA services requires disclosure. GS 122C-54(h)

HIPAA Privacy Rule permits disclosure

Federal law prohibits disclosure without client consent to disclose or a court order compelling disclosure

Page 40: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

CPS—Protective Services Phase—GS 7B-302

State law governing MH/DD/SA services requires disclosure. GS 122C-54(h)

HIPAA Privacy Rule permits disclosure

Federal law prohibits disclosure w/o client consent or court order. However, disclosure could be made pursuant to a “Qualified Service Organization Agreement” where applicable. 42 CFR 2.11, 2.12(c)(4).

Page 41: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

CPS—Protective Services Phase—QSOA

If DSS is monitoring or coordinating services provided by an SA program for the purpose of preserving the family or protecting the child and the parent does not have an open court case, the SA program and DSS could have ongoing communications pursuant to a QSOA (w/o consent)

DSS could not redisclose patient identifying information to the court or other agencies unless it obtained patient consent or court order

Page 42: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Juvenile Petitions State law requires designated

agencies to share with one another, upon request, information in their possession that is relevant to any case in which a petition has been filed alleging that a juvenile is abused, neglected, dependent, undisciplined, or delinquent (GS 7B-3100, 28 NCAC 01A.0300)

Page 43: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Juvenile Petitions—GS 7B-3100 Disclosures

GS 122C-54(h) requires a mental health facility to disclose information as required by other state law

Section 164.512(a) of the privacy rule permits providers to disclose protected information as required by law

The federal SA law does not permit the disclosure of patient-identifying information pursuant to GS 7B-3100

Page 44: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Adult Protective

Services Law

Page 45: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Adult Protective Services—Reporting

State law governing MH/DD/SA services requires disclosure. GS 122C-54(h)

HIPAA Privacy Rule permits disclosure

Federal law prohibits disclosure

Page 46: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Adult Protective Services—Investigation

State law governing MH/DD/SA services requires disclosure. GS 122C-54(h)

HIPAA Privacy Rule permits disclosure

Federal law prohibits disclosure

Page 47: Access to Mental Health Records and Related Issues Social Services Attorneys’ Conference March 10, 2006 Mark Botts School of Government, UNC

Child Fatality Prevention System

State law governing MH/DD/SA services requires disclosure. GS 122C-54(h)

HIPAA Privacy Rule permits disclosure

Federal law prohibits disclosure