advertisement effectiveness
TRANSCRIPT
THE INSURANCE INDUSTRYo The private players got entry to
this industry in 1999.o LIC is the Market Leader.o A dozen of Private players in
the market.o Huge improvement in service
attitude & delivery.o The biggest beneficiary of the
competition is the consumer.
Graphical Representation of Market Shares of different private players.
COMPANY BACKGROUND
Joint Venture between ICICI Bank & Prudential PLC. Amongst the first private sector insurance companies to
begin operations in December 2000 after IRDA approval. Equity base of Rs. 6.75 billion, with ICICI Bank and
Prudential Plc. holding 74% and 26% stake respectively. The company garnered total received premium (new
business + renewal) of Rs. 3,088 crores for the quarter ended June 30, 2008 as compared to Rs 1,801 crore for the quarter ended June 30, 2007.
The company wrote over 6 lakh policies over this period and its assets stood at over Rs 26,900 crore.
VISION- ICICI Prudential Life Insurance Co.
“The vision of the company clearly states that it wants to become the dominant Life and Pension player built on
trust by world-class people and services.”
BOARD OF DIRECTORS
PROJECT OVERVIEW• Problem: How Indian Customers
could trust Private Life Insurers despite the presence of LIC which is a govt. owned body & therefore, has an element of Security.
• Primary Objective: To Understand & Measure the impact of Advertising in the Life Insurance Market.
• Secondary Objective: To know the Promotional Strategies of ICICI Prudential Life Insurance Co. Ltd.
• Scope: The study presents a clear picture of Media Strategies of the Insurance Players. The results will help the company to trace the loop holes and then take the corrective measures to rectify them.
• Sample Size: 50• Source of Primary Data:
Questionnaires filled by respondents.
LITERATURE REVIEW
MEDIA EXPOSURE IN RURAL MARKET
The estimated annual business from rural markets in 2008 was Rs. 1,23,000 crore, comprising Rs. 65,000 crore of FMCG, Rs. 5000 crore of durables, Rs. 45,000 crore of agricultural inputs & Rs. 8,000 crore of two wheelers and 4 wheelers. 29% of the rural people own cars, 27% own colour televisions, 24% own refrigerators & 10% own washing machines.
CORPORATE ADVERTISING
The advertising idea, which was encapsulated in symbols of protection from the initial print campaign, culminated in the corporate film where SINDOOR was used as an endearing and lasting symbol of protection.
RESEARCH WORK
The Questionnaire
Hello Sir/Madam, I, KARAN SACHDEV, here to conduct a research on the T.V audience with respect to advertisement put up by LIFE INSURANCE COMPANIES. The purpose of this study is to understand, capture, assesses and evaluate the effectiveness of the advertisement.We would appreciate if you could spend about 15 Min. and communicate your feelings, expression, comments and impact on you with respect to the content of the advertisement. Please give your honest opinion and be understood that this information collected will be purely confidential and not to be .shared with any other entity in term of commercialization.
PERSONAL PROFILENAMEAGEOCCUPATIONE-MAIL IDPOSTAL ADDRESSCONTACT NO.
Which media you use for information/entertainment? TV Radio Newspaper Internet How often do you share interesting advertising with your family or friends?
NeverRarelySometimesOftenVery often
Have you seen any Life Insurance Product Ad? YesNo
On Which channel you watch mostly? Zee T.V
SonyStarNews Channel
Strongly Agree
Somewhat Agree
Neither Somewhat Disagree
Strongly Disagree
The ad message is understandable
The advertisement is believable
The ad’s message is relevant to me
The benefits told in the ad are believable to me
After viewing this ad, I’ll consider to buy the product
This ad is much better than other ads for products of the same category
If yes can you recall the content of the Ad? Yes No
Based on the features advertised, in that ad…... Rank the following
Which company ad you find mostly? LIC IndiaHDFC Std. Life Insurance Co. Ltd.Birla Sun Life Insurance Co. Ltd.ICICI Prudential Life Insurance Co. Ltd.Reliance Life Insurance Co. Ltd.
Do you think this ad has influence you to………………. Buy the insurance policy Recommend the Insurance Policy Suggest the insurance Policy Can you recall if your family members ever tried to influence you to buy/secure a life
insurance Policy from the insurance company of her interest?Yes No
Which of the Insurance Policy would you like to buy? Life Plan Health Plan Child Plan Retirement Plan
Other than T.V Where you saw Life insurance ad? Internet Newspaper Holdings Friends/FamilyRadio
Please rank the following Life Insurance Company as per your likingHDFC Standard Life InsuranceICICI Prudential Life InsuranceReliance Life InsuranceTata AIG Insurance SolutionsBajaj Allianz
Share of Life Insurance v/s other insurance
Growth of Life Insurance Advertising
LIMITATIONS• The research is confined to a certain
parts of Delhi due to time constraints and does not necessarily shows a pattern applicable to all of Country.
• Some respondents were reluctant to divulge personal information which can affect the validity of all responses.
• In a rapidly changing industry, analysis on one day or in one segment can change very quickly. The environmental changes are vital to be considered in order to assimilate the findings.
FINDINGS
Majority of the public uses television for entertainment or information gathering, followed by newspaper and internet. Radio is seems to be out dated in urban areas. But after revolution in mobile technology and satellite radio it has again started growing.
Majority of the public goes behind brand name. That’s why corporate advertising plays a vital role in growing stage.
It is also found that insurance companies like to give their ads in News/Business channel.
Liking an advertisement does not mean that public would like to buy that product.
If we talk about the private players, public’s first choice is ICICI Prudential followed by HDFC Standard Life and Reliance Life Insurance.
RECOMMENDATIONS• After the initial promotional campaign the
relative advantage of ICICI PRUDENTIAL Life Insurance Co. Ltd. Over its competitor should be highlighted.
• Hoardings at prime areas should be used• ICICI Prudential should come forward for
development of rural sector by way of establishing a school, digging wells in villages. It is one of the ways to gain trust in rural sector.
• ICICI Prudential can also use to advertise by using the way of “Nukkad Naataks”. It is the most creative and cheapest way of advertising.
THANK YOU..!