advocacy - whose job is it?

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Whose Job Is It Anyway? Library Advocacy from the Frontlines Maureen Ambrosino Youth Services Consultant and “Raging Library Activist” Central Massachusetts Regional Library System

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Maureen Ambrosino's keynote presentation from the 12/04/09 LYRASIS Public Library Symposium

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Page 1: Advocacy - Whose Job is it?

Whose Job Is It Anyway?  Library Advocacy

from the Frontlines

Maureen AmbrosinoYouth Services Consultant

and “Raging Library Activist” Central Massachusetts Regional Library System

Page 2: Advocacy - Whose Job is it?

My Journey as an AdvocateSchool Library Journal, January 2008 :

Metamorphosis: Or How I Went from Quiet Bystander to Raging Library Activist

Page 3: Advocacy - Whose Job is it?

“Active support of a cause or course of action.”

What is Advocacy?

Page 4: Advocacy - Whose Job is it?

Legislative◦ Library Administrators◦ Trustees◦ Friends◦ Grassroots

Frontline◦ Librarians and library support staff

Types of Advocacy

Page 5: Advocacy - Whose Job is it?

Frontline library advocacy:

Library staff-initiated action to:

◦ Articulate the value of their respective libraries and their value to their communities.

◦ Connectors- Improve the quality of resources

and services in their library environment.

Frontline Advocacy (cont.)

Page 6: Advocacy - Whose Job is it?

We all must advocate for the value of our libraries.

All of us must also be able to articulate our value as library employees.

Involving Frontline Library Staff in Advocacy

Page 7: Advocacy - Whose Job is it?

Frontline Staff

UsersGrassroots

Connection

Page 8: Advocacy - Whose Job is it?

Library Advocacy

Frontline Workers

Grassroots

AdminsTrusteesFriends

Page 9: Advocacy - Whose Job is it?

Positioning the library within the city/county, college/university, or school/school district.

Focus on legislators/elected officials/decision-makers.

Library Administration

Page 10: Advocacy - Whose Job is it?

Should everyone be involved in frontline advocacy?

Identifying Frontline Staff to Deliver the

Library Message

Page 11: Advocacy - Whose Job is it?

Level I• Based on title/

responsibilities

Level II• Other librarians

& Library Staff FRONTLINE ADVOCACY

Page 12: Advocacy - Whose Job is it?

Building an advocacy team:

◦Determine the extent of frontline staff involvement.

◦Involve librarians and library staff in brainstorming.

Identifying Frontline Staff (cont.)

Page 13: Advocacy - Whose Job is it?

◦Match the message with the venues and delivery methods.

◦Provide scripts and/or “cheat sheets.”

◦Work with staff for input on process and delivery.

◦Staff members deliver the message.

◦Meet to assess outcomes.

Empowering Frontline Staff as Advocates

Page 14: Advocacy - Whose Job is it?

52 Ways and 23 Thingshttp://www.cmrls.org/pdf_documents/advocacy52.pdf (20 pages)

http://www.cmrls.org/pdf_documents/advocacy23.pdf (3 pages)

Page 15: Advocacy - Whose Job is it?

Levels of AdvocacyI. Library Advocacy

Administrator

Trustees/Friends

Grassroots

II. Library Advocacy

Librarians

Library Support Staff

Volunteers

Page 16: Advocacy - Whose Job is it?

Library Advocacy?

It’s Everybody’s Job!

Every Voice Makes a Difference.

Page 17: Advocacy - Whose Job is it?

Anyone who thinks they’re too small to be effective… has never been in bed with a mosquito.

Page 19: Advocacy - Whose Job is it?

Thank You!